Alto-Shaam Vector VMC-H2 Operator's Manual
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Alto-Shaam Vector VMC-H2 Operator's Manual

Multi-cook oven
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MN-46295-EN
REV.06
1/22
EN
alto-shaam.com
Vector
VMC-H2
VMC-H3
VMC-H4
Structured Air Technology
For the most current manual, visit alto-shaam.com
Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com
Pour la dernière version du manuel, visiter alto-shaam.com
Para obtener el manual más actual, visite alto-shaam.com
Ga voor de meest recente handleiding naar alto-shaam.com
За самой последней версией руководства обращайтесь на сайт alto-shaam.com
要查看当前最新手册，请访问 alto-shaam.com
Operator's Manual
®
Multi-Cook Oven
VMC-H2H
VMC-H3H
VMC-H4H
Deluxe Control
VMC-H2HW
VMC-H3HW
®

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Summary of Contents for Alto-Shaam Vector VMC-H2

  • Page 1 VMC-H4H ® Structured Air Technology MN-46295-EN For the most current manual, visit alto-shaam.com Die neueste Fassung des Handbuchs finden Sie auf alto-shaam.com REV.06 Pour la dernière version du manuel, visiter alto-shaam.com 1/22 Para obtener el manual más actual, visite alto-shaam.com Ga voor de meest recente handleiding naar alto-shaam.com...

  • Page 2: Manufacturer's Information

    © Copyright 1/22 by Alto-Shaam, Inc. All rights reserved. This manual or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of Alto-Shaam, Inc. Trademarks All trademarks referenced in this documentation are the property of their respective owners.

  • Page 3: Foreword

    OREWORD Enjoy your Alto-Shaam Vector Oven! Structured Air The Alto-Shaam Vector Oven features Structured Air Technology, giving you two, ® Technology three or four ovens in one. It gives you the flexibility to simultaneously cook a variety of menu items with no flavor transfer. It provides the ability to control temperature, fan speed, and time in each individual oven chamber.
  • Page 4 OREWORD This page is intentionally left blank. Ve ctor H® S eri e s O per ator ’s M anu al M N-4629 5 Rev 6 1 /22 ▪ ▪ ▪ ▪...

  • Page 5: Table Of Contents

    Foreword Enjoy your Alto-Shaam Vector Oven! ....3 Extend Your Manufacturer’s Warranty ....3 Alto-Shaam 24/7 Emergency Repair Service .
  • Page 6 Cheflinc.alto-shaam.com is Not Available on Your Device ..102 Cannot Connect to cheflinc.alto-shaam.com ... . . 103 The Oven is not Displayed on the Dashboard ... . . 104...

  • Page 7: Safety

    AFETY The Meaning of Signal Words This manual contains signal words where needed. These signal words must be obeyed to reduce the risk of death, personal injury, or equipment damage. The meaning of these signal words is explained below. DANGER Danger indicates a hazardous situation which, if not avoided, will result in serious injury or death.

  • Page 8: Appliance Description And Intended Use

    AFETY Appliance Description and Intended Use Structured Air Alto-Shaam Vector’s Structured Air Technology system allows for multiple, ® Technology unique cooking chambers within the same oven. Air is delivered by a blower located in the rear of each cooking chamber. Air travels vertically through the jet plates into each chamber.

  • Page 9: Safety Precautions

    AFETY Safety Precautions Before you begin Read and understand all instructions in this manual. Electrical precautions Obey these electrical precautions when using the appliance: ▪ Connect the appliance to a properly grounded outlet. Do not use the appliance if it is not properly grounded. Consult an electrician if there is any doubt that the outlet used is properly grounded.
  • Page 10 Alto-Shaam of all liability. Original manufacturer’s replacement parts may be substituted; however, these parts must be of equal quality and specifications as those provided by Alto-Shaam.
  • Page 11 AFETY Personal Protective Wear the following Personal Protective Equipment (PPE) while cleaning the Equipment (PPE) appliance: ▪ Protective gloves ▪ Protective clothing ▪ Eye protection ▪ Face protection Vecto r H® S er ie s Ope rato r’s M an ua l M N-46 295 Re v 6 1/22...
  • Page 12 AFETY This page is intentionally left blank. Ve ctor H® S eri e s O per ator ’s M anu al M N-4629 5 Rev 6 1 /22 ▪ ▪ ▪ ▪...

  • Page 13: Labels

    ABELS Label Locations h q i j klmn VMC-PHD-006220 V ec to r H® S er ie s Ope rato r’s M an ua l M N-46 295 Re v 6 1/22 ▪ ▪ ▪ ▪...
  • Page 14 LA-39060 51mm 51mm 51mm 51mm LA-38994 Every Alto-Shaam product is precision calibrated prior to release from the factory to ensure accurate temperature control. Ve ctor H® S eri e s O per ator ’s M anu al M N-4629 5...
  • Page 15 ABELS WARNING Hot surface Made in U.S.A. WARNING WARNING / ADVERTENCIA / AVERTISSEMENT Burn hazard Burn hazard. Always load liquids, or foods that can become liquid when heated, at an eye level where they can be seen. Peligro de quemaduras. Siempre coloque líquidos, o alimentos que Always load liquids, or foods that can become liquid se puedan volver líquidos cuando se calientan, a nivel de los ojos donde se puedan ver.
  • Page 16 ABELS Neutral LA-36443-N Ground terminal LA-36443-G Equipotential terminal LA-36443-E Press and release the high limit temperature reset button(s). VMC-H2, VMC-H3, VMC-H4 VMC-F3, VMC-F4 VMC-H2H, VMC-H3H, VMC-H4H LA-39715 Certificate of Approval number, Fire Department - City of New York. COA #5879 LA-46997 WARNING Electric Shock Hazard...

  • Page 17: Installation

    NSTALLATION Dimension Drawings VMC-H2: 37-1/2" (953mm) H2, H3, H4: 54-3/8" (1382mm) VMC-H2H: 39-1/2" (1003mm) H2H, H3H, H4H: 56-3/8" (1432mm) 21-1/2" VMC-H2: 34-11/16" (882mm) 19-9/16" (546mm) (498mm) VMC-H2H: 36-11/16" (932mm) electrical connection electrical connection 4-5/16" 16-3/8" 23-5/16" (593mm) (416mm) 27-1/8" (688mm) 21"...
  • Page 18 NSTALLATION 58-13/16" 1494 21-9/16" 548 4-7/8” 5-1/4” (124mm) (133mm) Chamber width Chamber depth Chamber height Chamber height with wire shelf VMC-H2HW CONNECTION 39-7/8" 1013 37-1/4" 946 1-1/4" 31 17" 432 21-1/8" 536 CAVITY WIDTH CONNECTION CAVITY DEPTH 23-3/8" 594 27-11/16" 704 58-13/16"...

  • Page 19: How To Receive The Appliance

    Alto-Shaam policy It is the policy of Alto-Shaam to assist customers in collecting claims that have been properly filed and actively pursued. Alto-Shaam cannot, however, file damage claims, assume the responsibilities for damage claims, or accept deductions in payment for damage claims.

  • Page 20: How To Unpack The Oven

    Examine the appliance for damage. If the appliance has been damaged, do not use the appliance until it has been inspected by an authorized service provider. Contact your carrier or Alto-Shaam customer service. Remove the shrink wrap. the restraining straps.

  • Page 21: Vector Pre-Installation Checklist

    NSTALLATION Vector Pre-Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current.
  • Page 22 At the final location that the oven will be installed, can you connect to the Wi-Fi system with your phone? At the final location that the oven will be installed, can you connect to Alto-Shaam.com with your phone using the Wi-Fi system? Is site action required? Action required: Continued on next page Ve ctor H®...
  • Page 23 NSTALLATION Continued from previous page Other site information Is there a proper ventilation hood installed above where the oven(s) will be installed? Pass Fail (If required) Does the designated location for the oven have a level surface, i.e., no more than 1.5” Pass Fail (38mm) change in elevation from its highest to lowest surface point?
  • Page 24 On-site manager should make the necessary contacts to move forward with these changes as soon as possible. If there are any questions, please contact Alto-Shaam Technical Service Department at 800-558-8744 ext. 6702. Or, review documentation regarding the equipment www.alto-shaam.com/en/resource-library.

  • Page 25: Post-Installation Checklist

    NSTALLATION Post-Installation Checklist Installation of the oven is to be completed only by an authorized Alto-Shaam service partner. Place this form with the oven’s records. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage and line current.
  • Page 26 NSTALLATION Continued from previous page Electrical: Record Measure the voltage at the wall outlet. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main disconnect switch. L1 to L2: L1 to L3: L2 to L3: Measure the voltage at the oven’s main terminal block.

  • Page 27: Cheflinc Installation Checklist

    Unable to answer you connect to the Wi-Fi system with your phone? Using your phones Wi-Fi connection, are you able to connect to alto-shaam.com? You are testing for any additional security on the network to block access to Unable to answer external sites.
  • Page 28 What is the Back End (BE) software version number? What is the Control Board (CB) software version number? Is this the latest software version? Validate via: https://www.alto-shaam.com/en/customer- support/software-downloads Ve ctor H® S eri e s O per ator ’s M anu al...

  • Page 29: How To Install The Oven (60 Hz Cord And Plug Models)

    NSTALLATION How to Install the Oven (60 Hz Cord and Plug Models) Before you begin Make sure you have: ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven. VMC-H2/H2H: 213 lb (97 kg) □...
  • Page 30 NSTALLATION Continued from previous page Position the oven To position the oven, do the following. Step Action Make sure that: The location where the oven is being installed is rated to support the ▪ weight of the oven; The oven is within five feet (1.5m) of the appropriate electrical outlet; ▪...
  • Page 31 NSTALLATION Continued from previous page Connect power To connect electric power to the oven, do the following. the main disconnect switch to the OFF position. VMC-TS-006236 Connect the plug to the electrical outlet. NEMA 6-50P NEMA 15-50P NEMA 6-30P VMC-TS-000318 Press reset button(s) Press and release the high limit temperature reset button(s)

  • Page 32: How To Install The Oven (60 Hz Models Without Cords Or Plugs)

    NSTALLATION How to Install the Oven (60 Hz Models Without Cords or Plugs) Before you begin Make sure you have: ▪ Appropriate cord and plug. See local codes and regulations. ▪ Screwdriver (Phillips #2) ▪ Nut driver (1/4-inch) ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven.
  • Page 33 NSTALLATION Continued from previous page Voltages Breaker* VMC-H2/ 50/60 VMC-H2H 50/60 50/60 50/60 VMC-H3/ 50/60 VMC-H3H 50/60 50/60 50/60 VMC-H4/ 50/60 10.8 VMC-H4H 50/60 12.7 VMC-H2HW VMC-H3HW 10.5 13.6 *Electrical connections must meet all applicable federal, state, and local codes. Continued on next page Vecto r H®...
  • Page 34 NSTALLATION Continued from previous page Position the oven To position the oven, do the following. Step Action Make sure that: The location where the oven is being installed is rated to support the ▪ weight of the oven, The oven is within five feet of the appropriate electrical outlet, ▪...
  • Page 35 NSTALLATION Continued from previous page Connect the wiring To connect the wiring, do the following. Remove the pivot screws. Remove the top cover WARNING: Electric shock hazard. Make sure the supply cord is not connected to a power supply. VMC-TS-007943 Remove the bottom 3 screws from the mounting bracket.
  • Page 36 NSTALLATION Continued from previous page Connect the supply cord to the appropriate terminals (L1, L2, L3, etc.) in accordance with local codes and regulations. VMC-H2 VMC-H2H VMC-H3 VMC-H3H VMC-H2HW VMC-H3HW VMC-TS-001821 VMC-H3 VMC-H3H VMC-H4 VMC-H4H VMC-H3HW VMC-TS-001825 Continued on next page Ve ctor H®...
  • Page 37 NSTALLATION Continued from previous page Install the ground wire Adjust the cord length. Tighten the cord grip sealing nut onto the supply cord. VMC-TS-001829 Re-install the main disconnect switch. Re-install the mounting bracket. Re-install the top cover. Press reset button(s) Press and release the high limit temperature reset button(s) Remove...

  • Page 38: (50/60 Hz Models Without Cords Or Plugs)

    NSTALLATION How to Install the Oven (50/60 Hz Models Without Cords or Plugs) WARNING: Electric shock hazard. Make sure the supply cord and plug have an earth connection (ground). Before you begin Make sure you have: ▪ Appropriate cord and plug, minimum oil resistant HO7RN-F. See local codes and regulations.
  • Page 39 NSTALLATION Continued from previous page Voltages Wire Breaker* Size (mm) VMC-H2H 220–240V 380–415V VMC-H3H 220–240V 380–415V VMC-H4H 380–415V 10.8 12.7 VMC-H2HW 200–240V 50/60 50/60 200–240V 50/60 50/60 220–240V 50/60 50/60 380–415V 50/60 50/60 VMC-H3HW 200–240V 50/60 50/60 13.6 380–415V 50/60 11.5 50/60 13.6...
  • Page 40 NSTALLATION Continued from previous page Wire sizes 60335-1 IEC:2010 Rated current of appliance Nominal cross-sectional area >0.2 – ≤3 >3 – ≤0 0.75 >6 – ≤10 >10 – ≤16 >16 – ≤25 >25 – ≤32 >32 – ≤40 >40 – ≤63 Position the oven To position the oven, do the following.
  • Page 41 NSTALLATION Continued from previous page Level the oven To level the oven, do the following. Check the level of the oven using a spirit (bubble) level. Check front to back and side to side. VMC-TS-007501 Adjust the legs, if necessary, to achieve levelness. The oven is now level.
  • Page 42 NSTALLATION Continued from previous page Remove the bottom 3 screws from the mounting bracket. Remove the main disconnect switch from the mounting bracket. VMC-TS-001815 Install the cord through the cord grip Install the cord and cord grip into the oven. Install the lock nut onto the cord grip.
  • Page 43 NSTALLATION Continued from previous page Install the ground wire Leave an extra loop so that current-carrying conductors become taut before the ground wire if the cord is accidentally pulled. Follow applicable regulations. Tighten the cord grip sealing nut onto the supply cord. VMC-TS-002875 VMC-TS-007997 ...
  • Page 44 NSTALLATION Continued from previous page Press reset button(s) Press and release the high limit temperature reset button(s) Remove the tag VMC-H2, VMC-H3, VMC-H4 VMC-H2H, VMC-H3H, VMC-H4H LA-39715 VMC-TS-007954 Result The oven is now installed. Ve ctor H® S eri e s O per ator ’s M anu al M N-4629 5 Rev 6...

  • Page 45: How To Install The Oven On A Stand (Vmc-H2/H2H, Vmc-H3/H3H, Vmc-H4/H4H)

    NSTALLATION How to Install the Oven on a Stand (VMC-H2/H2H, VMC-H3/H3H, VMC-H4/H4H) Before you begin Make sure you have: ▪ The appropriate stand for your oven ▪ Regulation UL 197, 91.8 ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven.
  • Page 46 NSTALLATION Continued from previous page While the oven is still on the lifting device, measure the distance between the and Y). mounting holes of the legs/casters VMC-TS-010948 Place the oven on the stand. Use the hole pattern on the stand that corresponds to the hole pattern of the oven measured in step 2.

  • Page 47: How To Install The Oven On A Stand (Vmc-H2Hw, Vmc-H3Hw)

    NSTALLATION How to Install the Oven on a Stand (VMC-H2HW, VMC-H3HW) Before you begin Make sure you have: ▪ The appropriate stand for your oven ▪ Regulation UL 197, 91.8 ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven.
  • Page 48 NSTALLATION Continued from previous page Install the leg assembly into the top panel. Attach the leg assembly to the top panel with bolts and lock washers. VMC-TS-012923 Install the second leg assembly into the top panel. Attach the leg assembly to the top panel with bolts and lock washers. VMC-TS-012926 Install the casters or the feet assemblies into the legs.
  • Page 49 NSTALLATION Continued from previous page Installing the shelf Determine which way the slots are to be oriented. (optional) VMC-TS-012932 Install the shelf onto the leg assemblies. Attach the shelf to the leg assemblies with bolts and lock washers. VMC-TS-012935 Installing the racks Install the rack into the slots on the underside of the top.
  • Page 50 NSTALLATION Continued from previous page Rotate the rack and lower it into the slots on the shelf. Attach the rack to the shelf with cotter pins.  NOTE: Expand the cotter pin after inserting it through the hole. VMC-TS-012941 Repeat the process for the other rack.
  • Page 51 NSTALLATION Continued from previous page Remove the knock-outs that correspond to your oven. The following letters represent the oven models. C—Converge ▪ H—Vector H Series ▪ W—Vector Wide ▪ X—Combitherm CTX ▪ FRONT VMC-TS-012791 Place the oven on the stand. Use the hole pattern on the stand that Connect corresponds to the hole pattern of the oven.

  • Page 52: How To Install The Oven On Casters (If Required)

    NSTALLATION How to Install the Oven on Casters (if required) Before you begin Make sure you have: ▪ The appropriate stand for your oven ▪ Regulation UL 197, 91.8 ▪ An appropriate lifting device, and enough personnel, to safely move and position the weight of the oven.
  • Page 53 NSTALLATION Continued from previous page Level the unit as necessary. To do so, screw the wheel up or down until the unit is level. Tighten the jam nut Slide a piece of the tubing over the exposed screws if more than 1/4-inch of thread is exposed.

  • Page 54: How To View And Set Up Network Connections

    NSTALLATION How to View and Set up Network Connections ▪ Before you begin The facility must have Wi-Fi. ▪ The oven will only recognize networks that require a password to connect. ▪ Do not connect to a guest network. Procedure To set up Wi-Fi, do the following.
  • Page 55 NSTALLATION Continued from previous page Scroll to “Connection settings”. Touch the Setup Network icon Connections Settings Setup Network XXXXX XXXXX Install certificates AS-TS-009345 The available networks will show on the screen. The color of the network icon indicates the strength of the signal for each network. Green = strong Red = weak If the network to be used is not displayed, continue with step 5.

  • Page 56: How To Set Up An Ethernet Connection

    NSTALLATION How to Set up an Ethernet Connection ▪ Before you begin The facility must have an Ethernet port. ▪ You will need an Ethernet cable. Procedure To set up an Ethernet connection, do the following. Step Action Plug the Ethernet cord into the Ethernet port on the oven and the wall outlet. VMC-TS-012782 Touch the menu icon...
  • Page 57 NSTALLATION Continued from previous page Touch the Wi-Fi icon . The Network Status screen displays. Network Status Connection type Wifi Internet Connected Cloud Connected Update Server Connected XXXX AS-TS-009332 Scroll to “Connection Settings”. Touch the Setup Network icon . The Select Connection Type screen displays.
  • Page 58 NSTALLATION This page is intentionally left blank. Ve ctor H® S eri e s O per ator ’s M anu al M N-4629 5 Rev 6 1 /22 ▪ ▪ ▪ ▪...

  • Page 59: Operation

    PERATION How to Turn On and Turn Off the Oven Before you begin The oven must be connected to electric power. Turning on the oven To turn on the oven, do the following. Step Action the main disconnect switch to the ON position. Touch the ON/OFF button ...

  • Page 60: How To Preheat The Oven

    PERATION How to Preheat the Oven Before you begin Make sure: ▪ The oven is turned on. ▪ The oven door is closed. Procedure To preheat the oven, do the following. Step Action Touch the menu icon . The menu screen displays. My recipe My menus Manual cooking...
  • Page 61 PERATION Continued from previous page Touch the check mark to save the preheat temperature settings. Touch the manual cook icon to return to the manual cook screen. VMC-TS-006271 Touch the preheat icon . The preheat all chambers confirmation screen displays. Touch “Preheat”...

  • Page 62: How To Cook With Programmed Recipes

    PERATION How to Cook with Programmed Recipes Before you begin Make sure: ▪ The oven is preheated. ▪ Your food is prepared and ready to cook. Procedure To cook using a programmed recipe, do the following. Step Action Touch the recipes icon .
  • Page 63 PERATION During the cooking The cooking status screen displays the details on the current cook setting. process VMC-TS-006650 During the cooking process: Action Result Touch the hand icon when to continue the cooking process. action is required... Touch the chamber... to show the recipe details.

  • Page 64: How To Cook In Manual Mode

    PERATION How to Cook in Manual Mode Before you begin Be sure your food is prepared and ready to cook. Background This procedure consists of: ▪ Setting the preheating stage; ▪ setting the food loading action; ▪ and setting the cooking stage parameters (temperature, time, and fan speed). Procedure To cook in manual mode, do the following.
  • Page 65 PERATION Continued from previous page Touch the temperature regulation icon . The oven may need to warm up or cool down to reach your cooking temperature. Enter a preheat temperature using the key pad. Touch the check mark. VMC-TS-008101 Now set the cooking parameters. Touch the cooking temperature .
  • Page 66 PERATION Continued from previous page Load the food into the appropriate chamber. Touch the action hand . The cooking stage timer starts to count down. Chamber… Action needed Cooking complete Touch continue to proceed Continue VMC-TS-009353 At the end of the cooking stage, the oven sounds an alert, and the chamber light and door handle light flash.

  • Page 67: How To Lock And Unlock The Screen

    PERATION How to Lock and Unlock the Screen Before you begin The oven is turned on. Background The screen can be locked to prevent changes being made during the cooking process. Procedure To lock and unlock the screen, do the following. Step Action Touch...

  • Page 68: How To Cool Down The Oven

    PERATION How to Cool Down the Oven Procedure To cool down the oven, do the following. Step Action Touch the manual cook icon VMC-TS-008263 Touch the cool down icon . The cool down all chambers screen displays. Touch “Cool down” Open the door.

  • Page 69: How To Create A Recipe

    PERATION How to Create a Recipe Background Creating a recipe consists of: ▪ Setting the cooking stage(s) parameters (temperature, time, and fan speed); ▪ setting an action step if desired such as adding an ingredient ▪ naming the recipe; ▪ adding a description to the recipe;...
  • Page 70 PERATION Continued from previous page Set the cooking parameters. Touch the cooking temperature . Enter the Touch cooking temperature using the key pad. the check mark. Touch the cooking time . Enter the cooking time using the key pad. Touch the check mark.
  • Page 71 PERATION Continued from previous page Enter the recipe name. Touch the forward arrow icon . The recipe description screen displays. VMC-TS-006677 Enter the recipe description. Touch the forward arrow icon . The recipe category screen displays. VMC-TS-006680 Select the recipe category. A check mark displays on the selected recipe category.
  • Page 72 PERATION Continued from previous page Select the cover photo for the recipe. A check mark displays on the selected photo. Touch the check mark . The add photos screen displays. VMC-TS-006686 Select additional photos for the recipe, if needed. A check mark displays on any selected photos.

  • Page 73: How To Modify, Duplicate, Or Delete A Recipe

    PERATION How to Modify, Duplicate, or Delete a Recipe Procedure To modify, duplicate, or delete a recipe, do the following. Step Action Touch the recipes icon . The browse recipes screen displays. VMC-TS-006641 Modifying To modify a recipe, Touch the recipe settings icon of the desired recipe.
  • Page 74 PERATION Continued from previous page Touch the forward arrow icon . The recipe name screen displays. VMC-TS-009390 Step through the remaining screens using the forward arrow icon. You will be given the opportunity to change the description and any photos you have included in the recipe.
  • Page 75 PERATION Continued from previous page Deleting Touch To delete a recipe, the recipe settings icon of the desired recipe. VMC-TS-008144 Touch “Remove recipe” to delete it. Touch “Delete” to confirm that you want to delete the recipe. Delete Recipe? Your recipe will be deleted. Are you sure you would like to proceed? Cancel Delete...

  • Page 76: How To Backup Or Restore Settings With A Usb Drive

    PERATION How to Backup or Restore Settings with a USB Drive Before you begin Make sure: ▪ The oven is on, but not in a cooking mode. ▪ You will need a USB drive. Procedure To backup or restore settings with a USB drive, do the following. Step Action Touch...
  • Page 77 PERATION Continued from previous page Scroll to System Backup & Update. Touch the Backup settings to USB or Restore settings from USB Backup settings to USB Restore settings from USB Upload simple recipes from USB VMC-TS-012800 Loading the recipes The oven downloads or restores the settings. When the process is complete, touch the check mark to return to the settings screen.

  • Page 78: How To Load Recipes From A Usb Drive

    PERATION How to Load Recipes from a USB Drive Before you begin Make sure: ▪ The oven is on, but not in a cooking mode. ▪ You will need a USB drive loaded with recipes. Procedure To load recipes from the USB drive to the oven, do the following. Step Action Touch...
  • Page 79 PERATION Continued from previous page Scroll to System Backup & Update. Touch the Upload recipes from USB setting. Backup settings to USB Restore settings from USB Upload simple recipes from USB VMC-TS-008113 Loading the recipes The oven loads the recipe file. When the process is complete, the Recipes Touch uploaded screen displays.

  • Page 80: How To Save Recipes To A Usb Drive

    PERATION How to Save Recipes to a USB Drive Before you begin Make sure: ▪ The oven is on, but not in a cooking mode. ▪ You will need a USB drive. Procedure To download recipes from the oven to a USB drive, do the following. Step Action Touch...
  • Page 81 PERATION Continued from previous page Scroll to System Backup & Update. Touch the Download recipes to USB setting. Backup settings to USB Restore settings from USB Upload simple recipes from USB VMC-TS-008122 Loading the recipes The oven downloads the recipes onto the USB drive. When the process is Touch complete, the Recipes uploaded screen displays.

  • Page 82: How To Update Software With A Usb Drive

    ▪ You will need a USB drive with the updated software. To download the most up to date oven software and register for email notifications when new software versions are released, please visit https://www.alto-shaam.com/en/customer- support/software-downloads. ▪ Do not remove the USB drive during the update process.
  • Page 83 PERATION Continued from previous page Scroll to System Backup & Update. Touch the Update system software setting. VMC-TS-008150 Touch Control Board (CB) to update the control board. The oven loads the selected software. The oven verifies the file and then updates the CB. NOTICE Do not remove the USB drive during the update process.

  • Page 84: How To Change The Home Screen

    PERATION How to Change the Home Screen Procedure To change the home screen, do the following. Step Action Touch the menu icon . The menu screen displays. My recipe My menus Manual cooking library library HACCP data Service Settings VMC-TS-006259 Touch the Settings icon .
  • Page 85 PERATION Continued from previous page Select your desired home screen from the list. Touch the check mark Touch the check mark to save the home screen setting. VMC-TS-008219 Result The home screen has now been changed. Vecto r H® S er ie s Ope rato r’s M an ua l M N-46 295 Re v 6...

  • Page 86: How To Change The Temperature Scale

    PERATION How to Change the Temperature Scale Procedure To change the temperature scale from °F to °C and vice versa, do the following. Step Action Touch the menu icon . The menu screen displays. My recipe My menus Manual cooking library library HACCP data...
  • Page 87 PERATION Continued from previous page Select your desired temperature scale. Touch the check mark Touch the check mark to save the temperature scale setting. VMC-TS-008234 Result The temperature scale has now been changed. Vecto r H® S er ie s Ope rato r’s M an ua l M N-46 295 Re v 6...

  • Page 88: How To Enable The Handle Light

    PERATION How to Enable the Handle Light Procedure To enable the handle light, do the following. Step Action Touch the menu icon . The menu screen displays. My recipe My menus Manual cooking library library HACCP data Service Settings VMC-TS-006259 Touch the Settings icon .

  • Page 89: How To View Oven Information

    PERATION How to View Oven Information Background This procedure is to be done through the touchscreen on the Deluxe control, not through the ChefLinc™ oven management system. The oven information screen shows the system info, serial number, network status, and connection settings. Procedure To view oven information, do the following.

  • Page 90: How To Download Haccp Data

    PERATION How to Download HACCP Data Before you begin Make sure: ▪ The oven is on, but not in a cooking mode. ▪ You will need a USB drive. Background HACCP data provides automated record keeping, set-point validation, recipes used, dates and times. The data is stored until the information is downloaded. Once downloaded, the information is removed from the oven’s memory.
  • Page 91 PERATION Continued from previous page Plug the USB drive into the port. VMC-TS-007852 Touch the download icon VMC-TS-008647 Loading the data The oven downloads the data onto the USB drive. When the process is complete, Touch the download successful screen displays. the check mark to return to the Remove menu screen.
  • Page 92 PERATION This page is intentionally left blank. Ve ctor H® S eri e s O per ator ’s M anu al M N-4629 5 Rev 6 1 /22 ▪ ▪ ▪ ▪...

  • Page 93: Maintenance

    AINTENANCE Maintenance Schedule ▪ Requirements See topic How to Clean the Oven. ▪ Make sure the oven is cooled down and off—inside of chamber 140°F (60°C) or less. Daily For daily maintenance, do the following. ▪ Remove any spills with disposable paper wipes or a damp cloth. ▪...
  • Page 94 AINTENANCE Continued from previous page ▪ Record the software versions and update if necessary. ▪ Record the amp draw of all elements on the service screen individually. ▪ Record the incoming supply line voltage. ▪ Test each chamber fan for correct operation. ▪...

  • Page 95: How To Clean The Oven

    AINTENANCE How to Clean the Oven Precautions WARNING: Burn hazard. Wear eye protection and hand protection while cleaning the oven. Do not spray cleaner into the oven while the blowers are running. Allow the oven, racks, and jet plates to cool before cleaning the oven.
  • Page 96 AINTENANCE Continued from previous page Monthly or as needed For the monthly cleaning or as needed if the oven is dirty, do the following. cleaning procedure Step Action Touch and hold the ON/OFF button until the Shut down options screen displays.
  • Page 97 Flexing the jet plates outward can aid in separating the jet plates. Spray the cooking racks and jet plates with Alto-Shaam non-caustic oven cleaner , CE-46828. Follow safety instructions on cleaner bottle. Let the cleaner work for 3–5 minutes.
  • Page 98 AINTENANCE Continued from previous page Spray the exterior of the oven with stainless steel polish. Wipe the exterior of the oven with a non-abrasive scrub pad. Follow safety instructions on the bottle of the stainless steel polish. NOTICE Use only non-caustic cleaners. Do not spray directly into the fan openings on the rear of the oven.

  • Page 99: Troubleshooting

    2. Cavity fan not operating Note: Contact an 3. Optional grease filters blocked with debris authorized 4. Heat relay(s) stuck closed Alto-Shaam service 5. Connection between high limit switch and partner. control board 6. High limit switch V ec to r H® S er ie s Ope rato r’s M an ua l...

  • Page 100: What To Do If The Fan Indicator Light Illuminates

    ROUBLESHOOTING What to do if the Fan Indicator Light Illuminates Procedure If the fan indicator light illuminates, do the following. Step Action Turn off the oven and allow it to cool. Remove the filters VMC-TS-007746 Clean the filters with mild soap and water. Re-install the filters.

  • Page 101: What To Do If The High Limit Screen Displays

    ROUBLESHOOTING What to do if the High Limit Screen Displays Procedure If the high limit screen displays, do the following. Step Action Press and release the high limit temperature reset button(s) XXXX VMC-TS-007607 Resume operation of the oven.  NOTE: If the high limit screen continues to display, the appliance is malfunctioning.

  • Page 102: Cheflinc.alto-Shaam.com Is Not Available On Your Device

    ROUBLESHOOTING Cheflinc.alto-shaam.com is Not Available on Your Device If other websites are not available, Are other websites available on your device from the contact your network provider or IT same network being used to access Cheflinc? department. If the website is not blocked, contact...

  • Page 103: Cannot Connect To Cheflinc.alto-Shaam.com

    A recovery link will be sent to the email associated with the Cheflinc account. If you are still unable to log in, contact Alto-Shaam technical support at 800-558-8744. Vecto r H® S er ie s Ope rato r’s M an ua l...

  • Page 104: The Oven Is Not Displayed On The Dashboard

    ROUBLESHOOTING The Oven is not Displayed on the Dashboard Prerequisite: The operator is on a device connected to the Internet and is able to login to cheflinc.alto-shaam.com. See topic The Oven will not Power Up Does the oven troubleshooting tree power up? in the Service Manual.
  • Page 105 In the dashboard, does the oven indicate it is on the Dashboard troubleshooting connected (yes) or offline (no)? tree. Contact Alto-Shaam technical support at 800-558-8744 for assistance. Vecto r H® S er ie s Ope rato r’s M an ua l...
  • Page 106 ROUBLESHOOTING This page is intentionally left blank. Ve ctor H® S eri e s O per ator ’s M anu al M N-4629 5 Rev 6 1 /22 ▪ ▪ ▪ ▪...

  • Page 107: Notifications

    OTIFICATIONS Notifications FCC ID: N6C-SDPAC IC ID: 4908A-SDPAC NOTICE Federal Communication Interference Statement (United States only) This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 108 OTIFICATIONS Canadian Department of Communications Industry Canada Notice (Canada only) This Class B digital apparatus complies with Canadian ICES-003. FCC Rules, Part 15 / Industry Canada This device complies with Part 15 of FCC Rules and Industry Canada license- exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference, including interference that may cause undesired operation of this device.
  • Page 109 OTIFICATIONS General Specifications Chipset: QCA9377-3, (Qualcomm Atheros) Host Interface: Wifi: SDIO v3.0; BT: High Speed UART Operating Voltage: 3.30 VDC +/- 5% Operating -20 to +70 degrees C Temperature: Dimensions: 18.0 x 13.0 x 2.2 mm (L x W x D) Connector Type: 52-pin proprietary Radio Specifications:...

  • Page 110: Conditions For Ovens Installed In New York City

    OTIFICATIONS Conditions for Ovens Installed in New York City ▪ Operating instructions in the manual must be read and understood by all persons using the appliance. The person responsible for training of the operators is responsible for the safekeeping of the manual. ▪...

  • Page 111: Warranty

    ARRANTY Warranty Introduction Alto-Shaam, Inc. warrants to the original purchaser only, that any original part found to be defective in material or workmanship will be replaced with a new or rebuilt part at Alto-Shaam's option, subject to provisions hereinafter stated.
  • Page 112 No person except an officer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of Alto-Shaam any other obligation or liability in connection with Alto-Shaam equipment.

  • Page 113: Declaration Of Conformity

    ECLARATION OF ONFORMITY DECLARATION OF CONFORMITY Manufacturer: Alto-Shaam, Inc. W164 N9221 Water Street Menomonee Falls, WI 53202-0450 EQUIPMENT TYPE: Household and Similar Electric Appliances EQUIPMENT DESCRIPTION: Commercial Electric Convection Ovens MODEL NUMBER: VMC-H2, VMC-H3, VMC-H4, VMC-H2H, VMC-H2HW, VMC-H3H, VMC-H3HW, VMC-H4H, VMC-F3E, VMC-F4E with or without a V after the dash.
  • Page 116 INDIA MEXICO Pune, India Leon, Mexic o AUSTRALIA Brisbane, Queenslan d Menomonee Falls, WI U.S.A. Phone 800 -558-8 744 | +1-26 2-251-3800 | alto-shaam.co m ASIA FRANCE MEXICO Shanghai, China Aix en Provence, France Phone +52 1 477-717-3108 Phone +86-21-6173-0336 Phone +33(0)4-88-78-21-73 MIDDLE EAST &...

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