Table Of Contents - Heartland Dinerware PAX S920 Implementation Manual

Table of Contents

Overview .............................................................................................................................. 1
Assumptions ........................................................................................................................ 1
Dinerware .......................................................................................................................... 1
PAX .................................................................................................................................... 1
Ordering and Account Setup............................................................................................... 1
Point of Contacts ............................................................................................................... 1
Features ............................................................................................................................... 2
The following features are available for the Dinerware PAX S920: .............................. 2
Getting Started Checklist .................................................................................................... 2
Connecting the PAX S920 .................................................................................................. 3
Network Device Setup ...................................................................................................... 3
Dinerware Setup................................................................................................................ 6
Gift Card Setup.................................................................................................................. 7
Updating the PAX S920 ...................................................................................................... 8
Username for the S920 ....................................................................................................... 8
Transaction Types ............................................................................................................... 9
Credit Card with no EMV chip........................................................................................... 9
Insert Credit Card with EMV chip ..................................................................................... 9
Insert Credit Card with EMV chip and PIN request.......................................................... 9
Contactless Credit Card with EMV chip ......................................................................... 10
Credit card manual entry................................................................................................. 10
Credit Card Void .............................................................................................................. 10
Credit Card Refund ......................................................................................................... 11
Transaction Finalizing and Adjustments ........................................................................ 11
Transaction Batching/End of Day ..................................................................................... 11
Post-Implementation Checklist ......................................................................................... 12
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Setup Guide Template
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