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•
From here, Gift cards will be enabled and setup as normal in the Dinerware workstation by
navigating to Manager then System then Gift Cards.
•
Gift Card transactions will now be performed on the PAX device itself.
Updating the PAX S920
•
Your merchant profile is maintained by Product Ops Integration (Contact
ProductOpsIntegration@e-hps.com or (888) 909-8498 for assistance). If an update is needed,
Product Ops Integration will update your merchant profile with requested changes and
maintenance updates. When complete, Product Ops Integration will "push" the change to the
PAX S920.
•
In order for a PAX device to receive an update from BroadPOS/ Product Ops Integration it must
be clear of transactions and power cycled. For example, there is an update pending for a PAX
device. After it has completed auto batching, unplug the devices power adapter for 10 seconds
then plug it back in.
•
Common change requests are typically around IP address and Networking for the PAX device,
along with adding, changing or removing merchant card types. Please contact Product Ops
Integration for further information on configuration options.
•
To update the PAX S920 device, please contact Product Ops Integration
(ProductOpsIntegration@e-hps.com or (888) 909-8498) for assistance.
Username for the S920
The LOGIN button on the S920 takes you to the Username screen. Run the Employee IDs report to get
the username.
1
Go to the Manager page.
2
Select [report name].
3
From the Choose the Report Category dropdown select Labor then select the employee's ID
number.
4
Click Show Report.
5
The value in the System ID field is the Username.
6
The password is the Dinerware PIN for login.
A Global Payments Company
Setup Guide Template
Page 8
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