Table of Contents
Advertisement
Dinerware: By default, sites are configured for EOD at 2:02AM daily local time. Dinerware will mark
transactions as settled independently of PAX.
This needs to match the time of the PAX device(s). To set the EOD in Dinerware, navigate to Manager to
System to Time to Start New Business Day at to Set to 02:00:00AM.
To change the EOD on the PAX device send a request to Product Ops Integration
(ProductOpsIntegration@e-hps.com or (888) 909-8498). Product Ops Integration then configures the
account on BroadPOS for the requested time.
Note: Ensure that the chosen time for EOD/Auto Batching is set late enough in the day that users will
have the necessary time to finalize transactions and assign tips as users will not be able to modify any
transactions once they have been batched and settled.
Post-Implementation Checklist
Verify that the following items have been addressed to complete the PAX implementation with Dinerware:
PAX device(s) are connected to the proper network:
•
Each PAX device has a unique IP Address and is a part of the proper subnet.
•
The gateway IP and DNS match the network.
•
The LAN Parameters have been set to Static.
•
The local time on PAX device(s) is set correctly.
•
Refer to the Network Device Setup section for instructions.
Dinerware Brain has been configured:
•
The PAX-enabled license has been installed.
•
The PAX provider has been selected and configured.
•
Refer to the Dinerware Setup section for instructions.
BroadPOS account has been configured:
•
Auto batching has been enabled on all PAX devices.
•
The devices share a Device ID.
•
Each device has a Unique Device ID.
•
The PAX auto batch time matches Dinerware EOD (Start New Business Day).
Troubleshooting
This section provides trouble shooting procedures for the following issues:
•
The PAX S920 device and Dinerware not communicating.
A Global Payments Company
Setup Guide Template
Page 12
Advertisement
Table of Contents
