Ingenico Link2500 Quick Start Manual
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Ingenico Link2500 Quick Start Manual

Wifi & gprs
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Quick Start Guide
Link2500
WiFi & GPRS

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Summary of Contents for Ingenico Link2500

  • Page 1 Quick Start Guide Link2500 WiFi & GPRS...
  • Page 2 Disclaimer Despite all the care given to this manual Chess pT International BV accepts no liability for damages resulting from any defect or error in this publication. The manual is expressly not intended to further interpretation or explanation of the terms and conditions. Therefore, no rights can be derived from it. ©...

  • Page 3: Table Of Contents

    Keys and functionality ........................... 5 Installing the optional SIM card ........................6 Installing the battery ............................. 7 Installing the Link2500 ..........................8 First things with the Link2500 ........................9 Setup the connection method........................9 WiFi Setup ..............................9 GPRS Setup ..............................9 Activating the Link2500 ..........................
  • Page 4 Function Menu ............................ 23 Totals Menu ............................23 Acquirer Menu ............................. 23 Service menu ............................23 Information Menu ..........................23 Kassa Menu (Cash Register Menu) ......................25 Settings Menu............................25 Test Menu ............................25 Information Menu ..........................25...

  • Page 5: Keys And Functionality

    Keys and functionality Contactless Contactless virtual LEDS reader Shortcut Keys Function Key F1 F2 F3 Stop Key Clear Key Plus Key OK Key Minus Key Contactless reader Display is also a contactless reader. Shortcut Keys F1, F2, F3, F4 F1 Transaction Menu F2 upper Key F3 lower Key F4 Function Menu.

  • Page 6: Installing The Optional Sim Card

    Installing the optional SIM card In case the GPRS will be used, place the SIM card in the ‘SIM 1’ slot shown below. Other slots are not used and will not work. SIM1 slot...

  • Page 7: Installing The Battery

    Installing the battery The power adapter must not be used during the installation of the battery  Turn your terminal and unclip the battery trapdoor by pushing on the button as shown on the  picture Disengage the trapdoor  Take the battery pack included in the box ...

  • Page 8: Installing The Link2500

    Installing the Link2500 The Ingenico Link2500 is delivered in a box. The box contains:  Terminal  USB Type C-cable  Battery pack  Charger head  Manual...

  • Page 9: First Things With The Link2500

    First things with the Link2500 If your payment terminal comes pre-activated, you can skip this activation procedure. If your payment terminal is not activated yet, please make sure you have the activation code from your dealer. After powering on the terminal shows the Activation screen below when it’s not activated yet.

  • Page 10: Activating The Link2500

    Activating the Link2500 User Interaction Link2500 screen Press the ‘Activate Terminal’ option in the Activation code: ‘Activation menu’. Enter the Activation code and confirm with ‘OK’. Enter the activation code again and confirm Confirmation code: with ‘OK’. Confirm with ‘OK’ to enter the TMS parameters...
  • Page 11 Link2500 screen The terminal will now activate over the Activating terminal chosen connection. Please Wait… When the Link2500 is successfully activated Terminal activated three beeps will be given with a notification on the display. Press the button to perform the ‘OK’...

  • Page 12: Terminal Language

    Terminal Language The terminal can be set in English, Dutch, German or French. Press the ‘Function’ button on the keypad, then choose the following options:  Tech Menu  Settings Menu (enter ‘settings password’ and confirm with ‘OK’ button)  Language Menu Choose the desired language from the list and confirm with the ‘OK’...

  • Page 13: Performing Transactions

    Performing Transactions By default, the terminal will perform Sale transactions. Start a transaction by pressing any numeric key or the ‘OK’ button when the terminal is in the idle screen. When the ‘Enter amount’ screen is shown, enter the transaction amount and press the ‘OK’...

  • Page 14: Reading The Card

    Reading the card After a transaction is started, the cardholder presents his card. Depending on card capabilities and what is allowed this can be done via magstripe, chipcard or contactless. Contactless Magstripe Chipcard Magstripe Swipe the card horizontally from left to right with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card reading.

  • Page 15: Function Menu

    Function Menu Pressing ‘F4’ in the idle screen will open the Function menu which has the regularly used functions bundled under a single menu. Press the F4 key on the terminal Function Menu Copy Receipt Select ‘Copy Receipt’ to print a copy of the last transaction receipt. * In order to use this function, terminal most be connected to Cash Register.

  • Page 16: Function Key

    Function Key Pressing the function key will open the menu structure of the terminal. The Menu is divided in 4 categories: Control Panel Tech Menu C-TAP Kassa Menu Control Panel The Control Panel is not accessible for the end user. Tech Menu TMS Session Creates a forced connection with the Terminal Management Server.

  • Page 17: Information Menu

    Information Menu RDM Version (Remote Device Management): Select to check software Select to check serial number/and detailed Terminal Info: terminal information Select to check WiFi information WiFi Info: Select to check GPRS information GPRS Info: Select to check printer status Printer Status: Battery Status: Select to check battery status...

  • Page 18: Service Menu

    Service Menu User is able to change the service settings. Only an authorized dealer is allowed to access the Service Menu. This function is password protected. Dealer is able to: User can enter Database and change Enter Database settings With this function the Terminal Change TMS Management System connection parameters can be changed...

  • Page 19: C-Tap

    C-TAP Transaction Menu Payment This service allows cardholder to pay for the purchase of goods from merchant using his card. Merchant enters amount, and presses the green ‘OK’ button. Merchant hands over terminal to cardholder. Read card: choose an option to pay (contactless/magstripe/Chipcard). Confirm by pressing the green ‘OK’...
  • Page 20 Payment after RSV (Reservation) Payment Completion allows the merchant to finalize a payment using a previously obtained reservation. Enter amount and press the green ‘OK’ button. Enter Authorisation code and press the green ‘OK’ button. Enter token and press the green ‘OK’ button. Confirm by pressing the green ‘OK’...
  • Page 21 Cancellation Menu This menu allows a previous transaction to be cancelled. This menu is protected by a manager password. Cancel This will start a refund transaction. Enter manager password and press the green ‘OK’ button. Enter amount and press the green ‘OK’ button. Merchant hands over terminal to cardholder.
  • Page 22 Payment after Reservation This function allows merchant to cancel payment after reservation. Enter amount and press the green ‘OK’ button. Enter Authorisation code and press the green ‘OK’ button. Enter token and press the green ‘OK’ button. Confirm cancellation by pressing the green ‘OK’ button. Wait for confirmation.
  • Page 23 Function Menu Copy receipt This option will print the last transaction receipt. Last Transaction Displays the status and the time of the last transaction performed. Totals Menu Print X-totals Prints out the totals from the moment the last x-total was printed. Print Z-totals Prints out the totals from the moment the last z-total was printed.
  • Page 24 C-TAP Version In this menu user can find the certified version of the C-TAP application. Print Card Brands This function allows user to print an overview of the card brands. Print C-TAP Info Overview of the common parameter status, blocked reason(s), status’, acquirer status and security provider status.
  • Page 25 Kassa Menu (Cash Register Menu) Settings Menu In Cash Register Menu the settings can be changed and tested. Settings Menu is password protected. Enter Settings password and press the green ‘OK’ button. Change Connection. (None-Serial-TCP/IP), press the green ‘OK’ button. Select Connection Change connection.

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