Page 3
KMV-3901/KMV-3911 Installation & Service Manual Electrostatic Discharge (ESD) Protection Electrostatic discharge occurs when electronic components are improperly handled and can result in intermittent failure or complete damage adversely affecting an electrical circuit. When you remove and replace any card from a frame always follow ESD-prevention procedures: •...
Page 4
Notices Electromagnetic Compatibility This equipment has been tested for verification of compliance with FCC Part 15, Subpart B requirements for class A digital devices. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Table of Contents 1 Overview ..........9 Related Documentation .
Page 6
Table of Contents Changing the Multiviewer’s IP Address from the Densité Control Panel ... . . 31 Enabling the Densité Controller’s Restore-Point Settings ......33 Network Considerations.
Page 7
KMV-3901/KMV-3911 Installation & Service Manual Configuring the Kaleido-RCP2 ........... . . 93 Assigning a static IP address to the Kaleido-RCP2.
Page 8
Table of Contents Contact Us ..........128...
Overview Welcome to the Kaleido family of multiviewers! This Installation & Service Manual is designed to help you get your KMV-3901/3911 multiviewer up and running. The following chapters will guide you through the installation of a KMV-3901/3911 system in its default configuration.
Overview Software and Firmware Updates Document Number Title Published online iControl Online Help iControl Solo Online Help M916-9900 DXF-200 DVI/HDMI Optical Extension System User’s Manual Software and Firmware Updates You can obtain the latest software, drivers, and sample databases from the Downloads section of the Grass Valley’s website (www.grassvalley.com/dl/multiviewers).
KMV-3901/KMV-3911 Installation & Service Manual Overview of single card functionality Features Unmatched Space Efficiency • 20 quad-splits, or ten 8-input KMV-3901/3911 multiviewer cards, per 3RU frame • Fully loaded frame with 10 cards weighs only 9.9 kg (21.8 lbs) Low Power Consumption •...
Overview Functional Block Diagram 3Gbps/HD/SD Operation • Triple-rate, future-proof performance Mix and Match Card Functions • Kaleido-Modular multiviewer cards can be installed in a 3RU frame with other Densité Series cards, such as signal processors and DAs, for maximum space and cost- effectiveness Functional Block Diagram The following block diagram shows the functionality of the KMV-3911.
Installation This chapter provides information about system requirements, items shipped with your KMV-3901/3911 multiviewer and it will guide you through the installation of a KMV- 3901/3911 multiviewer. Getting Organized / Unpacking This section provides information about system requirements, and items shipped with your KMV-3901/3911 card.
Installation Optional Ancillary Equipment • Cables (to connect your multiviewer to video sources, to displays, and to the network): Cable type Purpose CAT-5 For Ethernet connectivity Display cables Either extension modules—for example Grass Valley’s DXF-200 (part number DXF-200-C)—or standard HDMI cables (non-locking) Video cables Standard coaxial cables with BNC connectors Notes...
KMV-3901/KMV-3911 Installation & Service Manual Card Interfaces The front card-edge of the KMV-3901/3911 incorporates several operational elements. USB connector (other side of board) SDI LEDs Bridge connector Other Side of Board CPU Status LED Status LED Select button Bridge connector Boot LED Power LED Front card-edge layout...
Installation CPU Status LED The Status LED always shows the most severe detected error status that it is configured to display (see Alarm Configuration Panel, on page 80), and in the table above error severity increases from top to bottom, with green representing no error/disabled, and flashing red the most severe error.
KMV-3901/KMV-3911 Installation & Service Manual SDI LEDs This group of eight LEDs monitors the status of the eight inputs to the KMV-3901/3911 card. The frame door must be open for the LEDs to be visible. SDI LED Color Meaning Green Input SDI signal detected Error - no input signal detected USB Connector...
Installation Mechanical Installation of KMV-3901/3911 Cards in the Densité Frame Mechanical Installation of KMV-3901/3911 Cards in the Densité Frame The KMV-3901/3911 and its associated rear connector panel must be mounted in a Densité 3 frame or a Densité 3 mini frame. It is not necessary to switch off the frame’s power when installing or removing the card.
Page 19
KMV-3901/KMV-3911 Installation & Service Manual 2 Connect a client PC, and the Kaleido-RCP2 (if available) to a dedicated 100Base-T Ethernet switch (see Cabling Diagram, on page 21). You can also connect a mouse and a keyboard to your Kaleido-RCP2. Notes •...
Page 20
Installation Mechanical Installation of KMV-3901/3911 Cards in the Densité Frame...
Multiviewer Cabling This chapter shows how to interconnect the multiviewer with its associated equipment. Cabling Diagram Cabling diagram showing KMV-3901/3911 rear panel. IMPORTANT If you need to install or momentarily remove a Densité card’s rear module, make sure to first remove the card first from its slot. Rear Connector Panel The KMV-3901/3911 requires a dual-slot-width rear panel: •...
Multiviewer Cabling Rear Connector Panel • One RJ-45 for data transfer over Ethernet. With the double-width rear panel installed in a Densité-3 frame, the KMV-3901/3911 must be installed in the rightmost of the two slots covered by the panel in order to mate with the panel’s connectors.
KMV-3901/KMV-3911 Installation & Service Manual DB-26 GPI/RS-422 connector Note: Grass Valley’s NSH26M wiring terminal adapter can be used to connect the GPI and RS-422 lines to this connector. The NSH26M comes with a label that identifies the pinout to make wiring easy. HDMI Mosaic Output Connectors Connect these outputs (MV OUT 1 and MV OUT 2) to video displays using HDMI cables.
Multiviewer Cabling Commissioning the Multiviewer Commissioning the Multiviewer To make the multiviewer operational 1 With the KMV-3901/3911 frame installed in its designated rack position, and before powering up the unit, verify that each card is securely seated in its slot, and leave the frame door open so that you can monitor all the card’s LEDs.
Page 25
KMV-3901/KMV-3911 Installation & Service Manual 8 Connect the output cards’ ETH ports to your Ethernet switch. IMPORTANT Make sure to connect your Densité controller and output cards to the same subnet, and that your Ethernet switch remains isolated from the rest of your network (consult your network administrator if necessary) until all required networking setup is complete.
Page 26
Multiviewer Cabling Commissioning the Multiviewer...
Frame Control Panel Operation and IP Network Setup This chapter shows the multiviewer interfaces, explains the local operations that can be performed, and it explains how to implement IP network connectivity with the multiviewer. The KMV-3901/3911 can be controlled in the following ways: •...
Frame Control Panel Operation and IP Network Setup Navigating the Local Control Panel Menu The panel is assigned to operate any card in the frame by pressing the Select button on the front edge of that card. The Status LED on the selected card will then be flashing orange. Press the CONTROLLER button on the control panel to select the controller card itself.
KMV-3901/KMV-3911 Installation & Service Manual KMV-3901/3911 user interface (local menu structure) (continued) HEAD2 {List of resolutions;* = current}** {LINK STATE}** GPIO STATUS GPI INPUTS LINE 1 {STATE}** LINE 2 {STATE}** LINE 3 {STATE}** LINE 4 {STATE}** LINE 5 {STATE}** LINE 6 {STATE}** LINE 7 {STATE}** LINE 8 {STATE}** GPI OUTPUTS...
Frame Control Panel Operation and IP Network Setup Networking Essentials Networking Essentials The following network prerequisites must be met: • Any multiviewer you wish to configure or access by using XEdit or XAdmin must be connected to an Ethernet switch. •...
KMV-3901/KMV-3911 Installation & Service Manual Changing the Multiviewer’s IP Address from the Densité Control Panel IMPORTANT Before changing a KMV-3901/3911 multiviewer’s IP address, you must first make sure that the Densité controller’s restore-point settings will not prevent you from doing so, and momentarily adjust the controller’s settings if needed.
Page 32
Frame Control Panel Operation and IP Network Setup Changing the Multiviewer’s IP Address from the Densité Control Panel 7 Repeat step 3 step 5 to configure the netmask. 8 Once you have set the network mask and navigated back to the previous menu level, press the [–] button again.
KMV-3901/KMV-3911 Installation & Service Manual Enabling the Densité Controller’s Restore-Point Settings The Densité CPU-ETH2 controller can keep a restore point for some or all cards in the Densité frame. The controller’s configuration includes a default action that determines what happens when a card is inserted or restarted. If the default action is set to update card settings then, if a restore point for the same model of Densité...
Page 34
Frame Control Panel Operation and IP Network Setup TCP/UDP Port Usage Port Used for Transport Notes 5122 Used by XEdit for keepalive (heartbeat) 5432 Used by XEdit for export operations 7600 Used for troubleshooting the REST API (remote control) 13000 Online connection 13100 Used for calibration data from XEdit...
Page 35
KMV-3901/KMV-3911 Installation & Service Manual Port Used for Transport Notes 5120 On multicast 230.8.8.9 for RCP2 7572 On multicast 230.8.8.8 for “keep-alive” (heartbeat) 7571 For “keep-alive” (heartbeat) From iControl to multiviewer Port Used for Transport Notes 4160 Java Jini Responsible for discovery and communications between devices/services on a network.
Page 36
Frame Control Panel Operation and IP Network Setup TCP/UDP Port Usage a. See also: From multiviewer to multiviewer, on page 34. b.Configurable. From peripheral devices to multiviewer The following ports must be open on peripheral devices (e.g., router controllers): Port Transport Notes 2000 Used to control the multiviewer’s internal router via the SAM (Snell/Pro-...
KMV-3901/KMV-3911 Installation & Service Manual Between multiviewer and SNMP managers Port Used for Transport Notes SNMP Used for SNMP (Simple Network Management Protocol) communications between external SNMP managers and a multiviewer (e.g., sending get, get-next, and set messages to a multiviewer’s SNMP agent, and receiving the response). 1161 Used for SNMP (Simple Network Management Protocol) communications between external SNMP managers and a...
Page 38
Frame Control Panel Operation and IP Network Setup Network Considerations for a Multiviewer Cluster...
System Configuration This chapter shows how to configure the multiviewer. System Requirements for a Client PC A client PC or laptop meeting the following requirements is required to access the XAdmin Web client, and the other Kaleido Software client applications. Operating system Microsoft Windows 10, Windows 8.1, Windows 8, or Windows 7.
Page 40
System Configuration Configuring a Multiviewer’s IP Settings with XAdmin 3 Optionally, type a descriptive name for your system to make it readily identifiable. If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
KMV-3901/KMV-3911 Installation & Service Manual Note: As required by the IEEE-802.3 standard, section 28D.5, 1000 Mbps full-duplex communication is only supported via auto-negotiation. 7 Click Save. The new settings are saved locally. 8 Click OK. The Apply settings button becomes available. 9 Click Apply settings.
System Configuration Installing XEdit from your Multiviewer’s Home Page • The Router Control Software Single Bus and Matrix View applications (also part of the iRouter Router Control Software packaged with iControl Application Servers) can be used to control your multiviewer’s logical sources and monitor wall destinations, via the KX Router logical router, or to control other logical routers configured within your multiviewer system.
Page 43
KMV-3901/KMV-3911 Installation & Service Manual At the end of the installation process: • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs). • If you have Windows 8.1, or Windows 8, XEdit will appear on your desktop, in the Apps view with all the other applications on your PC (Windows 8.1), or in your Start screen (Windows 8).
Page 44
System Configuration Installing XEdit from your Multiviewer’s Home Page Depending on your Windows Firewall settings, a security alert may appear. • Click Allow access to unblock the application. If XEdit cannot find all of the fonts it needs already on your PC or laptop, it downloads them from the multiviewer automatically, in which case a message will appear to confirm the font update, and instruct you to restart the application.
Page 45
KMV-3901/KMV-3911 Installation & Service Manual Note: Once it has been installed from the multiviewer, XEdit remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, or Start screen (see page 43), or from the Start menu.
System Configuration Uninstalling XEdit Uninstalling XEdit With recent versions of XEdit, an uninstall program is available from the Windows Start menu. If you installed XEdit from your multiviewer’s home page, see Uninstalling XEdit (Dynamic Version 7.20 or Later), on page 46. If you have been using XEdit versions earlier than 7.20 you may want to uninstall them by clearing the Java cache on your PC or laptop.
KMV-3901/KMV-3911 Installation & Service Manual Uninstalling XEdit (Version 7.11 or Earlier) To uninstall XEdit (version 7.11 or earlier) 1 Close all Java applications you may have open. 2 On the Start menu, click Control Panels, and then click Java (32-bit). Java Control Panel opens.
Page 48
System Configuration Installing Router Control • If you have Windows 7, or Windows 10, shortcuts ( ) are added to your desktop and to the Start menu (under All Programs). • If you have Windows 8.1, or Windows 8, Router Control will appear on your desktop, in the Apps view with all other installed applications on your PC (Windows 8.1), or in your Start screen (Windows 8).
KMV-3901/KMV-3911 Installation & Service Manual On the Help menu, click Help to access the online documentation, or refer to the iControl Router User Guide. See Related Documentation, on page 9. Notes • Once it has been installed from the multiviewer, Router Control remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen (see...
System Configuration Installing Signal Path Viewer • If you have Windows 7, or Windows 10: Open the Start menu, click All Programs, scroll to the Grass Valley folder, and then expand the Kaleido folder. • If you have Windows 8.1, or Windows 8: Switch to the App view or your Start screen.
Page 51
KMV-3901/KMV-3911 Installation & Service Manual 3 Unless your browser let you run the file (and you chose to do so), navigate to the location were you saved the installer file and open it. More security warnings or prompts may appear, which you may safely dismiss or accept.
System Configuration Uninstalling Signal Path Viewer Notes • Once it has been installed from the multiviewer, Signal Path Viewer remains on your PC or laptop, and can be launched from the shortcut that was added to your desktop, Apps view, Start screen (see page 51), or from the Start menu.
KMV-3901/KMV-3911 Installation & Service Manual 4 Click Uninstall. This removes Signal Path Viewer, including all shortcuts, and other elements that were installed with it, from your system. Opening XAdmin Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version When connecting to a multiviewer with your PC and your PC already has XEdit installed, the XEdit version installed on your PC and the Kaleido Software version on the multiviewer...
System Configuration Ways to Access XAdmin • There is no compatibility problem if only the patch revision number is different between the Kaleido Software version on the multiviewer and the XEdit version on your PC. Click Yes to the Software Version Check screen. •...
KMV-3901/KMV-3911 Installation & Service Manual 3 If you see a security warning, or a certificate error message, then see Registering your Multiviewer's Security Credentials with your Browser, on page 55. 4 If the “Log in to XAdmin” page appears, type the password, and then click Log in. 5 Internet Explorer users: If a blank page appears, then see Enabling the Compatibility View in Internet...
Page 56
System Configuration Registering your Multiviewer's Security Credentials with your Browser • Suppressing untrusted connection warning in Firefox, on page 56 • Suppressing certificate error in Internet Explorer or Chrome, on page 57 You will be then able to access your multiviewer’s client applications without seeing the error message again, as long as the multiviewer’s IP address does not change.
Page 57
KMV-3901/KMV-3911 Installation & Service Manual Your multiviewer's home page appears. You will now be able to access your multiviewer's client applications without seeing the warning. This will remain effective until the multiviewer's IP address is changed, in which case you will need follow the procedure again.
Page 58
System Configuration Registering your Multiviewer's Security Credentials with your Browser Internet Explorer’s security warning Chrome’s security warning...
Page 59
KMV-3901/KMV-3911 Installation & Service Manual Clicking Continue to this website (not recommended) (Internet Explorer), or Proceed anyway (Chrome) will let you access XAdmin but the browser’s address bar will keep indicating that the multiviewer’s identity is not verified. To suppress this warning, you need to perform the following, in Internet Explorer, even if your preferred browser is Chrome.
Page 60
System Configuration Registering your Multiviewer's Security Credentials with your Browser 5 In Certificate Import Wizard, click Next. 6 In Certificate Import Wizard, click Place all certificates in the following store, and then click Browse.
Page 61
KMV-3901/KMV-3911 Installation & Service Manual 7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click 8 Back in Certificate Import Wizard, click Next.
Page 62
System Configuration Registering your Multiviewer's Security Credentials with your Browser 9 Click Finish. A security warning appears.
Page 63
KMV-3901/KMV-3911 Installation & Service Manual 10 Click Yes. 11 Certificate Import Wizard reports that the import was successful. 12 Click OK to continue, and then click OK to close the Certificate window. 13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser again.
System Configuration Enabling the Compatibility View in Internet Explorer Special note for Chrome Web browser users (continued) Enabling the Compatibility View in Internet Explorer When you try to access XAdmin, from your multiviewer’s home page, in Internet Explorer 8, 9, or 10, you may see a blank page instead of XAdmin’s Status and Options page.
KMV-3901/KMV-3911 Installation & Service Manual The Compatibility View mode will remain enabled for this multiviewer as long as its IP address does not change. XAdmin Access Control XAdmin supports a simple authentication mechanism to prevent unauthorized users from modifying a multiviewer’s system configuration. Enabling XAdmin Access Control To enable access control in XAdmin 1 Open XAdmin.
Page 66
System Configuration Enabling XAdmin Access Control 5 Click OK to close the message window. The Apply settings button becomes available. 6 Click Apply settings. XAdmin must upload the password to the multiviewer, for password enforcement to take effect. A progress indicator appears momentarily, followed by a confirmation message.
KMV-3901/KMV-3911 Installation & Service Manual Changing the XAdmin Password To change the password used to prevent access to your multiviewer from XAdmin 1 Open XAdmin. See Opening XAdmin on page 53. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.
System Configuration Disabling XAdmin Access Control Disabling XAdmin Access Control To disable access control in XAdmin 1 Open XAdmin. See Opening XAdmin on page 53. 2 Click Access control, in the navigation area on the left side of the page. The Access Control page appears.
KMV-3901/KMV-3911 Installation & Service Manual Closing a Password-Protected XAdmin Session To close your XAdmin session 1 Click Log out, in the navigation area on the left side of the current page, when you are ready to close you session. A confirmation message appears. 2 Click OK.
System Configuration Viewing a Multiviewer’s Status Information Viewing a Multiviewer’s Status Information To view the status information for a multiviewer 1 Open XAdmin. See Opening XAdmin on page 53. XAdmin’s Status and Options page appears, showing the multiviewer model, and a list of all modules and their statuses.
Page 71
KMV-3901/KMV-3911 Installation & Service Manual Note: The Kaleido Software does not distinguish neither between 1080PsF25 and 1080i50, nor between 1080PsF29.97 and 1080i59.94. Both 1080PsF25 and 1080i50 are reported as 1080i50, and both 1080PsF29.97 and 1080i59.94 are reported as 1080i59.94, on the monitor wall and in XAdmin’s Status and Options page.
Page 72
System Configuration Viewing a Multiviewer’s Status Information Temperature Fan statuses PSU statuses System status and option information Configuring a Multiviewer’s IP Settings with XAdmin To change your system’s IP address and other parameters 1 Open XAdmin. See Opening XAdmin on page 53. 2 Click System configuration, in the navigation area on the left side of the page.
Page 73
KMV-3901/KMV-3911 Installation & Service Manual 3 Optionally, type a descriptive name for your system to make it readily identifiable. If there are more than one multiviewer in the same network environment, it is important to assign each a unique system name, so that you can tell them apart (for example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
Page 74
System Configuration Viewing a Multiviewer’s Status Information Note: As required by the IEEE-802.3 standard, section 28D.5, 1000 Mbps full-duplex communication is only supported via auto-negotiation. 7 Click Save. The new settings are saved locally. 8 Click OK. The Apply settings button becomes available. 9 Click Apply settings.
KMV-3901/KMV-3911 Installation & Service Manual Remote Control Using iControl The KMV-3901/3911 may be controlled by using Grass Valley’s iControl version 3.60 or later. This section describes the control panel associated with the KMV-3901/3911 and its use. Refer to the iControl User’s Guide for information about setting up and operating iControl. Related Documentation, on page 9.
Page 76
System Configuration KMV-3901/3911 Service Control Panel in iControl The status icon area shows a series of twelve icons that report the status of some card parameters. Icon 1 - Control status Icon 2 - Reference Icons 3 to 10 - Status Icons 11 and 12 - Status status of inputs 1 to 8...
KMV-3901/KMV-3911 Installation & Service Manual • Status Panel, on page 84 • Info Panel, on page 85 Layout Controls Panel The two Layout lists are used to load layouts to the monitor wall displays. Depending on your configuration, you may have either one room with one or two displays, or two rooms with one display each.
Page 78
System Configuration Output Settings Panel The following table lists some (but not all) output formats supported at the HDMI connections. You can customize your own timing rates for resolutions ranging from 1280 × 1024 pixels up to 1920 × 1200 pixels (all progressive scan), by using XEdit. Supported Resolution and Refresh Rates Resolution Format name...
KMV-3901/KMV-3911 Installation & Service Manual Network Settings Panel The KMV-3901/3911 is shipped with default network settings, which will not work for your network and must be changed. You may need to consult your network administrator to get the correct values. Enter the appropriate IP address, mask and gateway information to configure this KMV-3901/3911 within your Ethernet network.
System Configuration Alarm Configuration Panel Alarm Configuration Panel This panel allows the alarm reporting of the KMV-3901/3911 to be configured. When you click the Alarm config. button, the panel opens as a separate window, which can be resized if needed. Status/Name The Status/Name column lists all the alarms reported by this KMV-3901/3911 multiviewer.
Page 81
KMV-3901/KMV-3911 Installation & Service Manual Card LED, Overall alarm and GSM contribution The Card LED, Overall alarm and GSM contribution columns contain lists that allow you to set the level of contribution of each individual alarm to the alarm named in the column heading.
Page 82
System Configuration Alarm Configuration Panel The lists may contain some or all of the following options: The alarm makes no contribution (black icon) The alarm is of minor importance (yellow icon) The alarm is of major importance (orange icon) The alarm is of critical importance (red icon) The alarm exists but has no effect (used for text and composite alarms) Click one of the Set all buttons beside a section heading to assign the same level to all alarms in that section of the column at once.
Page 83
KMV-3901/KMV-3911 Installation & Service Manual Get alarm keys Click Get alarm keys to save a file containing a list of all alarms on this card and their current values, along with an Alarm Key for each. The alarm keys are useful for system integration and troubleshooting.
System Configuration Status Panel Status Panel This panel reports on the status of the eight video input ports, with a status icon and text description of the format for each. Status of each of the eight GPI inputs and two GPI outputs is also reported, as Open or Closed.
KMV-3901/KMV-3911 Installation & Service Manual Info Panel When the KMV-3901/3911 is included in an iControl environment, certain information about the card may be made available to the iControl system. In the boxes with a white background, you can type labels and comments that will make this card easier to identify in a complex setup.
Page 86
System Configuration Info Panel Three buttons give access to additional information and controls: Details Reports the firmware version, service version, and panel version for this card. Advanced Shows the Long ID for this card. The Long ID is the address of this KMV- 3901/3911 in the iControl network.
KMV-3901/KMV-3911 Installation & Service Manual Setting the System Name Once you have configured the output cards from the local control panel, use XAdmin to complete your system’s network setup. To set your KMV-3901/3911 system name 1 Open a Web browser window and enter the multiviewer’s system IP address in the address bar (see Verifying the Multiviewer’s IP Address and Application Version, on...
Page 88
System Configuration Setting the System Name The System Configuration page appears, showing the current system name, IP addresses, network mask, default gateway, connection-speed and duplex-mode settings, information about your housing frame, the input cards and the output card you are currently connected to, as well as date and time settings. 8 Under General, type the name you want to use for your system.
KMV-3901/KMV-3911 Installation & Service Manual 10 Click OK. The Apply settings button becomes available. 11 Click Apply settings. The multiviewer must restart for changes to the network configuration to take effect. A message appears prompting you to restart the system immediately. 12 Click OK.
System Configuration Specifying multiviewers for the RCP-200 7 Repeat from step 4 to configure the NETWORK MASK and GATEWAY settings. 8 Press the RESTART control knob to apply the changes. The panel will go dark for about 15 seconds before the startup screens appear. Specifying multiviewers for the RCP-200 To specify a multiviewer for the RCP-200 1 Press the CONFIG button, located between the two screens on the front of the RCP-200.
Page 91
KMV-3901/KMV-3911 Installation & Service Manual All devices, and Kaleido multiviewer rooms, detected by the RCP-200 appear on the left screen. Kaleido multiviewer rooms are listed in the form [multiviewer name]\[room name]. If a room belongs to a cluster system, its name appears once for each of the member multiviewers (e.g., if two multiviewers, KX1 and KX2, are configured as a cluster, and ROOM1 includes displays fed by both multiviewers, then both KX1\ROOM1 and KX2\ROOM1 will be listed.
Page 92
System Configuration Correlating Monitor Wall Destinations and KX Router Logical Routers for the RCP-200 with the room name you selected in step • If the room you selected belongs to a cluster system, rotate the HEAD knob (or touch the DISPLAY SELECT category) to display a head view from a different member of the cluster, and then touch a monitor.
KMV-3901/KMV-3911 Installation & Service Manual 2 Touch the Video level, in the area to the right of the router list, if it is not selected already, and then push SELECT. The RCP-200 will remember the association with the KX Router logical router’s destinations for the current multiviewer’s monitor wall destinations.
System Configuration Assigning a static IP address to the Kaleido-RCP2 Assigning a static IP address to the Kaleido-RCP2 To assign a static IP address to the Kaleido-RCP2 1 Press and hold the ENTER button until the ESC button lights up, to display the configuration menu.
KMV-3901/KMV-3911 Installation & Service Manual To configure a unicast IP address on the Kaleido-RCP2 1 Press and hold the ENTER button until the ESC button lights up, to display the configuration menu. 2 Select ETHERNET OPTIONS on the LCD display, and then press ENTER. 3 Select Unicast host IP, and then press ENTER.
System Configuration Available Hardware and Software Options Available Hardware and Software Options You can purchase various software and hardware options to expand your multiviewer’s capabilities. The following tables list options that can be enabled and disabled via the XAdmin Status and Options page (see Enabling Options on page 97).
KMV-3901/KMV-3911 Installation & Service Manual Enabling Options To enable options on a multiviewer 1 Obtain a license key from Grass Valley. 2 Open XAdmin. The XAdmin Status and Options page appears. 3 Click the arrow button at the end of the heading row that corresponds to the module for which you want to enable an option.
Page 98
System Configuration Enabling Options 6 Enter the key for the specific option in the box, and then click OK. Once the option is enabled, the key is displayed, and a Disable button replaces the Enable button.
Maintenance & Troubleshooting This chapter shows you the various maintenance operations and corrective actions that maybe required to be performed during system commissioning and over the multiviewer’s lifetime. System Verification Loading a Layout To load a layout on the monitor wall 1 Connect a mouse to the Kaleido-RCP2 (if available) and log on to the KMV-3901/3911 from the Kaleido-RCP2, if you have not already done so (see Configuring the Kaleido-...
Maintenance & Troubleshooting Verifying the Multiviewer’s IP Address and Application Version Verifying the Multiviewer’s IP Address and Application Version To find the system IP address and application version 1 Press the Select button on the front edge of the KMV-3901/3911 card. See Card Interfaces, on page 15.
KMV-3901/KMV-3911 Installation & Service Manual 3 Press the SEL button. HEAD 1 appears on the control panel’s LCD display. 4 Press the SEL button again. 5 The current resolution for the display that is connected to the multiviewer’s output head 1 (i.e. through the MV OUT 1 connector) appears on the LCD display. 6 Press the [+] and [–] buttons, to navigate to a suitable output resolution for your display.
Maintenance & Troubleshooting Maintenance To enable EDID auto-detect for a display 1 Right-click the monitor wall background, and then click Display Resolution on the menu. 2 Select the Use detected monitor resolution check box. 3 Click OK. Maintenance Generating a System Snapshot A system snapshot creates a compressed file that contains information that can be used by Technical Support for troubleshooting purposes.
KMV-3901/KMV-3911 Installation & Service Manual The Technical Support page appears. Click here ... or here 3 Click system snapshot. The system snapshot generation may take a few moments, after which your browser prompts you to save the resulting compressed folder to your hard drive. 4 Browse to the location where you want to save the ZIP file, and then click Save.
Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key Upgrade packages are made available by download from a Grass Valley FTP server. The upgrade package contains: • the Kaleido Software Upgrade Manager application required to upgrade the multiviewer. • one or more Kaleido Software operating system ( , or ) files.
Page 105
KMV-3901/KMV-3911 Installation & Service Manual IMPORTANT (continued) Upgrading a KMV-3901/3911 from 6.50 (or earlier) Upgrading to version 6.60 or later, from an earlier version of the Kaleido Software requires additional steps involving the CPU-ETH2 automatic restore feature: 1 Make sure the Densité controller’s default action is set to keep card settings (see the multiviewer’s Installation &...
Page 106
Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key 4 On the startup screen, click the appropriate update option for your multiviewer model: KMV-3901/3911 update 5 When prompted to select a type of update, click Smart update (recommended). Note: If you click Total update (no prompt), then the update process, once initiated, cannot be halted.
Page 107
KMV-3901/KMV-3911 Installation & Service Manual When the copying process has finished, a message appears. 8 Click OK. 9 Click EXIT on the startup screen. 10 Click the Safely Remove Hardware icon in your desktop’s notification area, and then click the USB key on the menu. When a message informs you that it is safe to remove the key, do so.
Page 108
Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key To upgrade the Kaleido Software and Firmware 1 Insert the USB key into any USB port on the multiviewer. After a while, a message appears at the bottom left corner of the monitor wall, reporting that the Upgrade Manager is verifying software, firmware, and safe mode versions.
Page 109
KMV-3901/KMV-3911 Installation & Service Manual When the entire upgrade process has successfully completed, a red button appears at the bottom of the dashboard on all displays that are connected to the system. 5 Click any of the Upgrade complete buttons to restart the system. Note: When the firmware upgrade (or downgrade) process involves several cards (for example, a fully populated expansion system), the dashboard may still be displaying firmware upgrade progress messages while the Upgrade...
Page 110
Maintenance & Troubleshooting Upgrading the Multiviewer Using a USB Key Displaying the Dashboard To display the dashboard 1 Right-click anywhere on the monitor wall. On the menu, point to Monitor wall, and then click Show dashboard to display the dashboard associated with the current head. Show dashboard Monitor wall menu (within composite monitor menu) Note: If you right-click the monitor wall background directly, then the...
KMV-3901/KMV-3911 Installation & Service Manual Downgrading the Multiviewer System IMPORTANT Before downgrading your Kaleido Software system, review the following. • Alarm debouncing may need to be recalibrated: before downgrading from version 6.60 (or later) to version 6.50 (or earlier) of the Kaleido Software, make sure to review your system’s alarm debouncing calibrations, some of which you may have to modify if you wish to maintain the same behavior.
Page 112
Maintenance & Troubleshooting Dashboard Messages Status dashboard messages Message Description Duplicate IP Address Another equipment on the network shares the same IP address as an output Detected card. Ethernet Link Down The output card to which this display monitor is connected has lost its network connection.
Configuring a KMV-3901/3911 Cascade This document explains how to connect up to three KMV-3901/3911 multiviewers in cascade mode, and how to configure and operate them as a single system. Introduction The number of sources that can be monitored concurrently on a single monitor wall display is limited by the number of inputs supported by your specific multiviewer model.
Configuring a KMV-3901/3911 Cascade Connecting the Displays To install a cascade bridge: 1 Facing the front of the Densité frame where your KMV-3901/3911 cards are installed, hold the cascade bridge so that you can read the text normally: 2 Align the bridge’s connectors with the matching connectors on the front edge of the two cards you wish to associate, and then press gently until the connectors are properly seated: 3 Repeat the procedure if you have a third multiviewer card that is to be part of this...
KMV-3901/KMV-3911 Step-by-Step Configuration Cascade Configuration in XEdit Adding Multiviewers to a Cascade Notes The Kaleido Software’s support for cascade systems is based on the cluster feature. Therefore, like a cluster, a cascade system must meet the following requirements. • The multiviewers you wish to add to a cascade must have the Kaleido Software version 5.20 or later, and all cascade members must have the same version of the software.
Configuring a KMV-3901/3911 Cascade Configuring Cascade Rooms 3 If your PC and the multiviewer you wish to add are on the same subnet, then you can select the multiviewer’s IP address from the list. Otherwise type the appropriate IP address in the box. The multiviewer is added to the System list.
Page 117
KMV-3901/KMV-3911 Step-by-Step Configuration To configure a cascade room: 1 In XEdit, while connected to the multiviewer that will output directly to the monitor wall (i.e. the multiviewer whose HDMI outputs are connected to the display monitors), open the room you wish to configure. Note: If the room does not exist yet, create it by adding the appropriate number of displays, and then assign heads from the current multiviewer to...
Configuring a KMV-3901/3911 Cascade Configuring Layouts for a Cascade Room • In the case of a cascade with two multiviewers, select the other multiviewer (i.e. the one farthest from the monitor wall) from the Layer 2 head (for cascade configuration) list. 3 In the case of a dual-head cascade, repeat the procedure to configure the head assignments for the other head.
KMV-3901/KMV-3911 Step-by-Step Configuration However, in the advent that such a change was made by mistake, or that is had to be forced for some reason, you will have to repair the broken cascade. Note: In the procedure below, System A refers to the system whose name or IP address was changed while another multiviewer, referred to as System B, was unavailable.
Page 120
Configuring a KMV-3901/3911 Cascade Cascade Upgrade versions. Once the verification process is complete, you will be advised what upgrade action, if any, needs to be performed. Then, after 30 seconds, the upgrade process begins automatically, starting with the software upgrade. When the entire upgrade process has successfully completed, a red button appears at the bottom of the upgrade dashboard, prompting you to restart the system.
KMV-3901/KMV-3911 Step-by-Step Configuration Limitations In the current version of the Kaleido Software , cascade systems are subject to the following limitations: • XAdmin may fail to report the system’s genlock source, reference format, and related statuses for the second- and third-layer cards (i.e. the ones that are not directly connected to a monitor wall display).
Page 122
Configuring a KMV-3901/3911 Cascade Limitations • If two multiviewers in a cascade are connected to the same router, then the router name should be the same in both configurations. Conversely, two different routers in the same cascade must not have the same name. •...
Formats 525 and 625 Return loss > 15 dB up to 270 MHz Jitter < 0.2 UI Cable length 250 m (820 ft) (Belden 1694A) HD-SDI Signal SMPTE 292M-C (1.485, 1.485/1.001 Gbps), SMPTE 272M-1994 Formats 720p24, 720p25, 720p29.97, 720p50, 720p59.94 1080i50, 1080i59.94...
Page 124
Video Inputs 3G-SDI (continued) Jitter < 0.3 UI Cable length 100 m (328 ft) (Belden 1694A) Note: If you wish to use the HD-SDI monitoring outputs (see HD-SDI monitoring outputs (2), on page 125) and configure them for a 1080p format, then the multiviewer supports a maximum cable length of 85 m (279 feet) at the video inputs.
, on page 9 Audio SMPTE 299M (limited to one pair, embedded on group 1, pair 1) Cable length 100 m (328 feet) for 3G or HD, 256 m (840 feet) for SD (Belden 1694A) Alignment jitter < 0.2 UI (100 KHz) Connector DIN 1.0/2.3...
Specifications GPI I/O GPI I/O GPI inputs (8) Description Contact closure to GND Pull-up voltage 3.3 Volts Source current 30 μA when input shorted Low-level activation 0.8 Volts max Over voltage 24 Volts max Connector Terminal block interface PCB via DB-26 GPI outputs (2) Description Contact closure to GND...
KMV-3901/KMV-3911 Installation & Service Manual Audio Processing Performance Quantization 20-24 bits Sampling 48 kHz THD+N 80 dB 98 dB Electrical Power consumption 24W max...
Page 128
Contact Us Grass Valley Technical Support For technical assistance, contact our international support center, at 1-800-547-8949 (US and Canada) or +1 530 478 4148. To obtain a local phone number for the support center nearest you, consult the Contact Us section of Grass Valley’s website (www.grassvalley.com).
Need help?
Do you have a question about the GRASS VALLEY KMV-3901 and is the answer not in the manual?
Questions and answers