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CK:199L Trojan
Warranty Information.
1. This document is a summary of the full warranty document and explains the Cirrus Research plc
warranty in ordinary English; not in legal or complex terms.
2. The warranty covers any acoustic instrument such as a sound level meter, acoustic calibrator, real
time acoustic analyser or personal sound exposure meter (dosemeter) manufactured by Cirrus
Research plc after September 1st 2011.
3. The warranty covers all faults on, and minor accidental damage to, the instrument except the
microphone capsule for the period defined in para (5) below.
4. Minor accidental damage does not include blatant miss-use, damage caused by the use of any
accessories or components not specified or recommended by Cirrus, damage caused through non-
Cirrus modification, continued use outside of Cirrus' recommended procedure or conditions or use
contrary to the any advice provided by Cirrus.
5. The initial period of the warranty is 2 (two) years or 104 weeks from the date of purchase as a new
instrument from Cirrus Research plc or their formally approved distributors OR 130 weeks from the
date the instrument passed its final manufacturing inspection at Cirrus Research plc - whichever is
the shorter.
6. A shorter 1 (one) year or 52 week warranty is offered for used, ex-demo or ex-rental equipment
unless a special arrangement is made and a written confirmation of the special warranty is given by
Cirrus Research plc.
7. Any rechargeable battery only has the battery manufacturer's one year warranty, however there
will be a reduced charge for their replacement during the annual "Traceable Calibration."
8. On completion of the annual "Traceable Calibration" by Cirrus Research plc, or an official Cirrus
Calibration Centre, the instrument will automatically be given an additional free one year warranty.
9. It follows that should the instrument be calibrated by Cirrus Research plc, or an official Cirrus
Calibration Centre every year, the warranty is effectively continuous to a maximum of 15 (fifteen)
years from the date of purchase.
10. There will be a charge for this "Traceable Calibration" and the price is published in the Calibration
Price List. The customer is responsible for all shipping, duty and other charges relating to the
annual "Traceable Calibration".
11. Where a repair service is conducted under warranty, Cirrus Research plc will cover the shipping,
duty and other costs relating to the repair of the instrument.
12. Cirrus Research endeavours to ensure stocks of instrument components for the full fifteen year
period but do not guarantee to do so as certain components do become obsolete or discontinued.
13. If a sub-component becomes obsolete and stocks are depleted then Cirrus Research will endeavour
to facilitate a repair but will not offer the same length warranty.
14. In the event of any dispute on the terms of the warranty Cirrus Research plc will accept pendulum
arbitration by the United Kingdom Institute of Acoustics Ltd.
15. The warranty does not in any way reduce any legal right of the buyer or user of the sound level
meter; it is in addition to all legal rights determined by the European Union.
16. Cirrus Research plc reserves the right to amend or update these terms and conditions without prior
notice.
Warranty Terms 2.5 May 2012
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Noise Nuisance Recorder User Manual Guide
Page 31
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