Toshiba e-STUDIO330AC Quick Start Manual page 57

Multifunctional digital color systems
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I have installed a printer driver
but cannot print.
Confirm if the port setting of the printer driver is
correct.
* Log into Windows using an account that allows
installation, such as for administrators.
1. Select [Devices and Printers] in the [Start]
menu.
2. Right-click [TOSHIBA Universal Printer 2], and
then click [Printer properties].
3. Select the port of this equipment in the [Print
to the following port(s)] list on the [Ports] tab of
the printer driver. Click [Configure Port].
4. Confirm if the IP address of this equipment is
set correctly in the [Printer Name or IP Address]
box in [Configure Standard TCP/IP Port
Monitor].
5. Confirm if [Raw] is selected in [Protocol] in
[Configure Standard TCP/IP Port Monitor] and
"9100" is entered in the [Port Number] box of
[Raw Settings].
If the problem still occurs, see the following guide
or contact your administrator:
& Software Troubleshooting Guide (PDF) :
"Chapter 3: TROUBLESHOOTING FOR PRINTING"
or "Chapter 6: TROUBLESHOOTING FOR NETWORK
CONNECTIONS"
Can I print on non-standard size paper?
Yes. You can print by registering a custom paper
size on the printer driver.
* Log into Windows using an account that enables
installation, such as for administrators.
& Printing Guide (PDF): "Chapter 2:PRINTING
FROM WINDOWS APPLICATIONS" - "Setting the
Paper and Reproduction Ratio" - "Using various
types of paper"
Client software
"Devices are not discovered in your
network." appears while installing
the printer driver.
If this equipment is not discovered on the network
while installing the printer driver, the following
message appears. See the following guide:
& Software Installation Guide (PDF) : "Chapter 3:
INSTALLING PRINTER DRIVERS FOR WINDOWS" -
"Installing the Printer Drivers"
I cannot install the printer driver or
other software.
Try the following and then reattempt the
installation.
• Uninstall any existing printer drivers.
• Quit resident software such as antivirus software.
• Log into Windows using an account that enables
installation, such as for administrators.
Can I register data in CSV file to
the address book?
Yes. You can register them from the AddressBook
Viewer or TopAccess. See the following guide:
& Help menu of AddressBook Viewer
& TopAccess Guide (PDF) : "Chapter 8:
[Administration] Tab Page" - "[Maintenance] How
to Set and How to Operate" - "Importing and
exporting"
FAQs
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