Advertisement
What should I do if I am still unable to connect my Bluetooth device to VoxBox?
• Remove VoxBox from the list of paired devices in your Bluetooth Device.
• Reboot VoxBox and press the Bluetooth button for two seconds.
• If the problem persists, press and hold the Bluetooth button and the Volume Down button on
VoxBox for five seconds. This clears the history of all Bluetooth devices previously paired with
VoxBox.
• VoxBox goes into pairing mode and is listed as an available Bluetooth accessory on your Bluetooth
device.
• Select Polycom VoxBox from the list of available devices.
Can I link one VoxBox to another VoxBox?
• It is not possible to link one VoxBox to another.
What is the Bluetooth operating range of VoxBox?
• The Bluetooth operating range is 50m.
Charging VoxBox
How do I charge VoxBox?
• Connect the Micro USB cable from the USB port on the speakerphone to the USB port on your
computer, or connect the Micro USB cable to VoxBox and a USB charging adaptor, then plug it into
an outlet.
How long does it take to charge VoxBox?
• 3 to 6 hours, depending on the battery level and charging method.
How do I check the battery level?
• Connect VoxBox to a computer with the companion application and right-click the companion
application. The battery percentage displays next to Battery Level.
• You can also check the battery level when VoxBox is paired with a Bluetooth device, if the device
supports this feature.
Device Firmware Update
How do I find the firmware version of the VoxBox?
• Connect VoxBox over USB to a computer with the companion application. Right-click the
companion application and click Update. The current firmware version displays.
Polycom, Inc.
4
Advertisement
