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Infortrend EonStor GSa 5000 Series Hardware Manual

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Summary of Contents for Infortrend EonStor GSa 5000 Series

  • Page 1 EonStor GSa 5000 Series Hardware Manual...
  • Page 2 (1) products, software, or options not certified and supported by Infortrend are used; (2) configurations not certified and supported by Infortrend are used; (3) parts intended for one system are installed in another system of different make or model.

  • Page 3: Table Of Contents

    Table of Contents Safety precaution ..........................v About this manual ........................vi Revision history ..........................vii Hardware specifications ......................viii Package contents........................xii System package .........................xii Power cord, cable, and accessory boxes ................xii Pre-installed components ....................xii Chapter 1: Product Introduction Overview ..........................1-1 1.1.1 Major components ....................1-1 Chassis ..........................1-2 1.2.1 Front panel ......................1-2...
  • Page 4 Chapter 3: System monitoring Monitoring features ......................3-1 3.1.1 LEDs ........................3-2 3.1.2 Alarms and I C bus ...................3-10 Chapter 4: System maintenance Replaceable components ....................4-1 4.1.1 Replacing the PSU ....................4-2 4.1.2 Replacing the controller module ................4-3 4.1.3 Replacing the memory module ................4-5 4.1.4 Replacing the CBM (Cache Backup Module) components .........4-6 4.1.5...

  • Page 5: Safety Precaution

    Safety precaution Read these instructions carefully before you install, operate, or transport the Infortrend storage systems and expansion systems. Energy hazards precaution This equipment is intended to be used in a restricted access location, like a computer room. Only allow...

  • Page 6: About This Manual

    The use of Infortrend certified components is strongly recommended to ensure compatibility, quality, and normal operation with your Infortrend products. Please contact your distributor for a list of Infortrend certified components (e.g. SFP, SFP+, HBA card, iSCSI cable, FC cable, memory module, etc.).

  • Page 7: Revision History

    Revision history Version Date Description September 2018 Initial release...

  • Page 8: Hardware Specifications

    Hardware specifications Specification summary Form factor 4U EonStor GSa 5100 4U EonStor GSa 5200 Controller Dual redundant controllers Memory GSa 5100: - 32 GB DDR4 - 64 GB DDR4 - 128 GB DDR4 - 256 GB DDR4 - 512 GB DDR4 GSa 5200: - 64 GB DDR4 - 128 GB DDR4...
  • Page 9 Specification summary Maximum number of drives 1500 (with expansion board) (via expansion systems) Drive advanced features S.M.A.R.T. support, automatic bad sector reassignment, dedicated bandwidth to each connected drive RAID functionality Global, dedicated, or enclosure hot spare RAID level supported: 0, 1 (0 + 1), 3, 5, 6, 10, 30 60 Online expansion: - Adding new drives - Copying and replacing drives of larger capacity...
  • Page 10 Specification summary Management - Web-based EonOne management software - Automated cache flush and caching mode operation per enclosure status - Module status LED indicators: component presence detection and thermal sensors via I2C bus - Storage Resource Management to analyze history records of resource usage - Automated repeatable management tasks by flexible workflow...
  • Page 11 Specification summary Regulations Safety: UL, BSMI, CB Electromagnetic compatibility: CE, BSMI, FCC Dimension 447 mm x 175 mm x 557 mm Notes: • The dimensions do not include chassis ears/protrusions. • The dimension order is W x H x D. Package dimension 591 mm x 295 mm x 800 mm Note: The dimension order is W x H x D.

  • Page 12: Package Contents

    Package contents Check the unpacking list for the complete list of contents and exact quantity of the components of your system. NOTE: The contents and quantity may vary depending on the system model and order requests. System package Rackmount kit Enclosure chassis Power cord, cable, and Unpacking list and China RoHS...

  • Page 13: Chapter 1: Product Introduction

    Chapter 1: Product Introduction Product introduction This chapter introduces the look and feel of EonStor GSa 5000 Series systems, features, and the supported components. Overview This manual introduces EonStor GSa 5000 systems, an all flash array systems that support 3 Gbps, 6 Gbps, and 12 Gbps SAS, SATA-II, SATA-III, and Nearline SAS drive interfaces.

  • Page 14: Chassis

    Chassis This section describes the front and rear panels of EonStor GSa 5000 Series’s rugged storage chassis. The chassis are designed to allow installation to the rack or a cabinet.

  • Page 15: Rear Panel

    These hot-swappable PSUs provide power to the system and each PSU has a fan. Power button This button allows you to turn ON/OFF your storage system. WARNING! DO NOT remove the redundant components without a replacement on hand. EonStor GSa 5000 Series Hardware Manual...

  • Page 16: Internal Backplane

    1.2.3 Internal backplane The internal backplane is a circuit board that separates the front and rear parts of the chassis. This provides logic level signals and low voltage power paths. The thermal sensors and I C devices are embedded to detect system temperatures and PSU operating status. This board is comprised of non user-serviceable components.

  • Page 17: Cooling Module And Bbu (Battery Backup Unit)

    Each controller of the system has a cooling module and a BBU located at the front panel of the system hidden by the system cover. The cooling modules help with the ventilation inside the chassis while the BBU provides power when a power outage happens. Number Part Extraction handles Cooling modules EonStor GSa 5000 Series Hardware Manual...

  • Page 18: Rear Panel Components

    Rear panel components This section describes the rear panel components of GSa 5000 Series systems. 1.4.1 Controller module interface The I/O interfaces of the controller module allow you to connect to other devices and the LEDs allow you to know the status of your controller. Number Part Host boards (optional)

  • Page 19: Psu

    Elevated temperature: If the temperature breaches the upper threshold set for any of the interior temperature sensors. During the initialization stage, the cooling fans operate at a high speed. The speed is lowered when the initialization is completed and no errors are detected. EonStor GSa 5000 Series Hardware Manual...
  • Page 20 NOTES: • The PSUs have specific installation orientations for upper and lower cooling module slots. Refer to the label at the back of the expansion. • There are two upper temperature thresholds: one for event notification and the other for triggering high fan rotation speed.

  • Page 21: System Monitoring Features

    The managing system communicates with the array via connection of the existing host links or the Ethernet link to the array’s Ethernet port. EonStor GSa 5000 Series Hardware Manual...

  • Page 22: Audible Alarms

    1.5.2 Audible alarms The system comes with audible alarms that are triggered when certain active components fail or when specific controller or system thresholds exceed. Whenever you hear an audible alarm, you must determine the cause and solve the problem immediately. Event notification messages indicate the completion or status of array configuration tasks and are always accompanied by two or three successive and prolonged beeps.

  • Page 23: Chapter 2: Hardware Installation

    Chapter 2: Hardware installation Hardware installation This chapter describes installing the modular components such as host boards, cards, and other optional installation or connections such as expansions and rackmount. Installation prerequisites Take note of the following installation prerequisites before you start with the installation: •...

  • Page 24: Installation Procedures

    Installation procedures This section details the installation procedures of the system, its components, and connections between equipment. The installation procedures in this section are in order, so it is strongly recommended that you follow the said order to reduce the time consumed during installation and prevent installation mistakes, technical mishaps, or physical injuries.

  • Page 25: Installing The Slide Rail Kit

    8 x 9.0 mm M5 Truss 4 x 25 mm M6 screws 1 x Mounting bracket head screws assembly, right side 4 x M5 cage nuts 4 x 25.4 mm No. 10-32 2 x Inner glides screws EonStor GSa 5000 Series Hardware Manual...
  • Page 26 Assembling the slide rail kit To assemble the slide rail kit: Determine the position where the system will be installed to the front and rear rack posts, then insert the cage nuts into the designated holes on the front rack posts. Front rack post Rear rack post Unit boundary...
  • Page 27 Secure the enclosure using the M5, M6, or no. 10-32 screws on the front. When the enclosure is already assembled to the cabinet, you can proceed to the next installation procedures of other components. EonStor GSa 5000 Series Hardware Manual...

  • Page 28: Installing The Host Boards

    2.2.3 Installing the host boards When installing a host board to the board slots, you must follow the installation priority shown below: Slot no. Priority NOTES: • A downtime may occur when upgrading the controller/host board. • To add or replace a host board, the firmware automatically restores the default factory settings of your system.
  • Page 29 Install the host board into the SAS expansion slot, then secure it with a screw. a. If your system is GSa 5100, which has only one CPU, install the host boards in slots 7 and 8. EonStor GSa 5000 Series Hardware Manual...
  • Page 30 b. If your system is GSa 5200, install the host boards in slots 1 until 8. NOTES: • GSa 5100 supports up to 4 host boards (2 per controller). • GSa 5200 supports up to 16 host boards (8 per controller). •...

  • Page 31: Installing The Sas Expansion Boards

    Shut down your system and disconnect the cables from the ports on the rear panel. Remove the front cover from the enclosure. Push the controller release button to release the ejection handles. Ejection handle Ejection handle Controller release button EonStor GSa 5000 Series Hardware Manual...
  • Page 32 Pull the ejection handles to remove the whole controller from the enclosure. Install the expansion board into the SAS expansion slot, then secure it with a screw. IMPORTANT! If you are using only one SAS expansion host board, you must install it to the host board’s slot 10.

  • Page 33: Installing The Memory Modules

    Shut down your system and disconnect the cables from the ports on the rear panel. Remove the controller from the enclosure. NOTE: See section 2.2.3 Installing the host boards and follow the steps in removing the controller from the enclosure. EonStor GSa 5000 Series Hardware Manual 2-11...
  • Page 34 Look for the DIMM slots in the controller, then install the memory modules to the slots. a. For GSa 5100, insert the memory modules to the blue slots, starting from left to right. If you want to add more memory modules, insert them to the black slots. 2-12 Chapter 2: Hardware installation...
  • Page 35 D. If you want to add more memory modules, insert them to the black slots. Insert the BBU back to the controller. NOTE: See section Replacing the BBU for more details. Insert the controller back to the enclosure. EonStor GSa 5000 Series Hardware Manual 2-13...

  • Page 36: Connections

    Connections This section details the connection procedures of GSa systems to the expansions, power source, connection status, topologies, and other connection configurations. 2.3.1 General considerations in connecting devices When selecting the number of hard drives to assemble a logical drive, the host channel bandwidth and the performance of each drive must be considered.
  • Page 37 This varies according to the amount of the host memory present as well as the number of drives and their respective sizes. Usually, the optimum performance occurs from using Auto or 256 settings. For more information, refer to the firmware manual that came with your system. EonStor GSa 5000 Series Hardware Manual 2-15...

  • Page 38: Fibre-Host Connections

    2.3.2 Fibre-Host connections The Fibre Channel standard allows optical connections. The optical cables are used over long distances and have been proven to be more reliable. Due to the demands of high transfer rates, optical cables are preferred for a 4 Gbps, 8 Gbps, or 16 Gbps fiber connectivity, as they are not vulnerable to EMI. The fibre host ports are connected to fibre channel host adapters (HBA) that feature SFP interface with full duplex transfer support in a PCIe interface.
  • Page 39 To connect devices using fibre cable: Take out the SFP transceiver module from the static protective package. Remove the dust plug from the transceiver module. SPF transceiver module SPF transceiver module Dust plug Dust plug EonStor GSa 5000 Series Hardware Manual 2-17...
  • Page 40 Insert the SFP module into one of the system host ports. The module will snap into place. NOTE: The drawing of the controller is for reference only. Look for the actual system host ports in your GSa 5000 system. Remove the two protective caps from the LC-to-LC type cable. Save the protective caps for future use.

  • Page 41: Sas - Host Connections

    Multiple arrays or logical partitions can be created and made available separately via different IDs or LUNs on host ports. Usually, a RAID5 logical drive of 8 members sometimes brings optimal array performance. EonStor GSa 5000 Series Hardware Manual 2-19...

  • Page 42: Expansion Connections

    2.3.5 Expansion connections When expanding your system, you can add expansion systems and connect between devices via the SAS ports or the added SAS 12 G host board. A SAS host link cable is bundled per expansion package. If you need to purchase other cables, or if you need other cables of different lengths, contact your vendor.
  • Page 43 Access to disk drives can be continued in the event of a failure from a cable link or SAS expansion controller. Number Description RAID controller A RAID controller B Expansion system controller A Expansion system controller B Dual-port SAS drives Expander To another expansion system EonStor GSa 5000 Series Hardware Manual 2-21...
  • Page 44 • Fault-tolerant links to SAS disk drives The SAS expansion cables are bundled with the expansion systems. Take note that if there are many expansion systems connected, a longer SAS external cable, approximately measured 120 cm, may be needed to connect an expansion system from the opposite direction for a higher redundancy.
  • Page 45 Connecting dual-controller expansions or the last expansion IMPORTANT! To ensure redundancy, a dual-controller SAS expansion must be connected to the opposite ends of the expansions (first and last expansion) set up in daisy-chain connection. EonStor GSa 5000 Series Hardware Manual 2-23...

  • Page 46: Management Console Connections

    2.3.6 Management console connections To connect you main storage to external consoles, you need the following: • DB 9 female to mini-USB cable (bundled with the package) • CAT 5e LAN cable (user supplied) Connecting main storage to external consoles See below table for the list of default values of the serial port.

  • Page 47: Power Connection

    Before turning on the GSa system, you must turn on the expansion enclosures first if your network configuration consists of multiple arrays. To turn on the system: Turn on the networking devices. Turn on the JBOD expansion systems. Press the power switch. Turn on the application servers. EonStor GSa 5000 Series Hardware Manual 2-25...
  • Page 48 Checking the power status Once the system is on, no LEDs should light up in red or amber, nor should you hear an alarm from the system. Start verifying the system status via the following interfaces: • Front panel LEDs •...
  • Page 49 • Controller module LEDs Number Name Status Cache Dirty Host Busy Control Status CBM Status NOTE: Refer to chapter System maintenance for more information regarding the LED description. • PSU LED EonStor GSa 5000 Series Hardware Manual 2-27...

  • Page 50: Turning Off The System

    2.3.8 Turning off the system Before turning off the system, ensure that no processes are taking place such as Regenerate Logical Drive Parity or Media Scan. To turn off the system: Close all applications to stop the I/O access to the system. Flush the cache to clear the DRAM data.

  • Page 51: Chapter 3: System Monitoring

    This chapter details the monitoring features and the status of EonStor GSa 5000 Series. Monitoring features The EonStor GSa 5000 Series is equipped with self-monitoring features the help you keep track of the system’s operating status. You can monitor your system’s status with the following features: Firmware •...

  • Page 52: Leds

    3.1.1 LEDs This section details the system LEDs and their descriptions. Front panel LEDs Number LED name Color/ Description Status The system is being serviced or is requiring services. Service The system is not being serviced or does not require a service.
  • Page 53 Once the transfer is done, all LEDs will turn off. This signal is local to each controller. No data found in cache memory. Restore Successfully reset NVRAM default after the press and Default hold of the Restore Default button. EonStor GSa 5000 Series Hardware Manual...
  • Page 54 • 1 G Ethernet management port LEDs Number LED name Status Description 1 Gb connection is established. • 10/100 Mb connection is established. Speed • No connection is established. A connection is established. Link/Active Flashing Data I/O is ongoing. No connection is established. •...
  • Page 55 Link/Active Flashing Data I/O is ongoing. No connection is established. • 10 G iSCSI host board port LEDs (Fibre) Color/Status Description A link is established. A link is active. A link is not established EonStor GSa 5000 Series Hardware Manual...
  • Page 56 • 40 G iSCSI host board LEDs Number LED name Color/ Description Status A 40 Gb connection is established. Active Data I/O is ongoing. No connection is established. A connection is established. Link No connection is established. • FC 16 G host board LEDs Number LED name Color/...
  • Page 57 NOTE: For higher and speedier transfer rates, we suggest you to use optical cables for 4/8 Gb fiber connectivity. These cables are not susceptible to EMI (electromagnetic interference). • 12 G SAS expansion controller LEDs JB 3000 series OUT 1 OUT 2 JB 3060L series EonStor GSa 5000 Series Hardware Manual...
  • Page 58 JB 3060L series (drawer type) LED name Color/Status Description All PHYs are validly linked. Link/Active Flashing One of the PHYs has failed. All PHYs are offline. 12 Gb link speed Speed 6 Gb/3 Gb link speed No connection The controller is operating normally. •...
  • Page 59 Cooling module status LED Color/ Description Status The cooling module is operating normally. The cooling module is faulty. WARNING! Keep your fingers away from moving parts of the system to prevent technical mishaps and physical injuries. EonStor GSa 5000 Series Hardware Manual...

  • Page 60: Alarms And I C Bus

    3.1.2 Alarms and I C bus This section details the system alarms and I C bus. Audible alarms You will hear an audible alarm if any of the following components fails: • Cooling modules • PSU modules • Hard disk drives •...

  • Page 61: Chapter 4: System Maintenance

    Chapter 4: System maintenance System maintenance This chapter provides maintenance and replacement procedures of replaceable components of your EonStor GSa 5000 Series. Replaceable components Your EonStor GSa system is comprised of replaceable components: • PSU module • Controller module •...

  • Page 62: Replacing The Psu

    4.1.1 Replacing the PSU Replace the defective PSU immediately, but only if you have the replacement. WARNING! Although the system can still operate with a defective PSU, it is not recommended to use it for an extended period of time. NOTE: Contact your system vendor for more information.

  • Page 63: Replacing The Controller Module

    Disconnect all cables from the controller module that you want to be replaced. Remove the front cover from the enclosure.. Push the controller release button to release the ejection handles. Ejection handle Ejection handle Controller release button EonStor GSa 5000 Series Hardware Manual...
  • Page 64 Pull the ejection handles to remove the controller from the enclosure. Install the replacement controller to the system (A). When you feel a contact resistance, use a small but careful force, then push the ejection handles back in place (B). Reconnect the cables, switch on the system, and update the firmware.

  • Page 65: Replacing The Memory Module

    NOTE: See section 4.1.2 Replacing the controller module for details. Determine the memory modules that need replacement, then push down the clips to release the DRAM module from the DIMM socket. EonStor GSa 5000 Series Hardware Manual...

  • Page 66: Replacing The Cbm (Cache Backup Module) Components

    Insert the replacement DIMM carefully into the DIMM socket, with the DIMM’s notch aligned to the DIMM socket’s notch guide. Reinstall the controller module into the chassis, connect the cables and power cords, then switch on the system. 4.1.4 Replacing the CBM (Cache Backup Module) components The CBM is comprised of a BBU (battery backup unit) and the FBM (flash backup module).
  • Page 67 Loosen the thumb screw that secures the BBU to the controller (A), then pull to remove from the enclosure (B). Install the replacement BBU to the BBU slot (A), then tighten the thumb screw to secure in place (B). Reconnect the cables and power cords, then switch on the system. EonStor GSa 5000 Series Hardware Manual...
  • Page 68 Replacing the FBM (Flash Backup Module) NOTE: Refer to section 4.1.5 Replacing the host board when replacing/uninstalling a host board. To replace the FBM: Shut down your system, unplug the power cords, then remove the controller. Wait for a minute for the remaining electric current to dissipate.

  • Page 69: Replacing The Host/Expansion Board

    Shut down your system, unplug the power cords and cables, then remove the controller. Wait for a minute for the remaining electric current to dissipate. NOTE: See section 4.1.2 Replacing the controller module for details. EonStor GSa 5000 Series Hardware Manual...
  • Page 70 Remove screw that secures the host/expansion board to the controller (A), then carefully lift the host/expansion board (B). Orient the new/replacement host/expansion board to the controller’s host/expansion board slot (A), place it carefully, then secure it with the screw you removed in step 2 (B). Insert the controller back to the enclosure.

  • Page 71: Replacing The Cooling Module

    Loosen the thumb screws of the cooling module that needs replacement (A), open both handles to the opposite sides (B), then pull to remove the cooling module from the enclosure (C). Thumb screw EonStor GSa 5000 Series Hardware Manual 4-11...
  • Page 72 Orient and align the replacement cooling module to the slot, then insert it to the enclosure. Tighten the thumb screws to secure the newly-replaced cooling module to the enclosure. Place the front cover back to the enclosure. 4-12 Chapter 4: System maintenance...

  • Page 73: Appendices

    Supports up to 12, 16, 24, 60 channels of 3 Gbps, 6 Gbps, or 12 Gbps SAS, channel SATA-II/SATA-III, Near-line series NOTE: The host board interface and specifications are subject to change without prior notice. For the latest specification and information, visit the official EonStor GSa website: https://www.infortrend.com/global/products/families/GSa/5000.

  • Page 74: Certifications

    Certifications Summary Safety UL 60950-1 second edition BSMI CNS 14336-1: 99 年版 CB IEC 60950-1:2005 (Second Edition) + Am 1:2009 + Am 2:2013 EAC TP TC 004/2011, TP TC 020/2011 CE EN 55032:2012 +AC:2013 / EN61000-3-2:2014 EN 61000-3-3: 2013 / EN 55024:2010+A1:2015 BSMI (CNS 13438) FCC (FCC Part 15, subpart B) Environment...

  • Page 75: Declaration Of The Presence Condition Of The Restricted Substance Marking

    Note 2: “○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. 備考3.〝－〞係指該項限用物質為排除項目。 Note 3: The “−” indicates that the restricted substance corresponds to the exemption. EonStor GSa 5000 Series Hardware Manual...

  • Page 76: Contact Information

    Contact information Infortrend Technology, Inc. (HQ Taiwan) Address: 8F, No. 102, Section 3, Jhongshan Road, Jhonghe District, New Taipei City 23544, Taiwan Telephone: +886-2-2226-0126 Fax: +886-2-2226-0020 Email: sales.tw@infortrend.com Website: https://www.infortrend.com/tw/Home Support: http://support.infortrend.com/Account/Logon Infortrend Japan, Inc. Address: 6F Okayasu Bldg., 1-7-14 Shibaura, Minato-Ku, Tokyo, 105-0023 Japan...
  • Page 77 Support: http://support.infortrend.com/Account/Logon Czech Republic sales office Email: sales.cz@infortrend.com, cs.eu@infortrend.com Website: https://www.infortrend.com/cz/Home Support: http://support.infortrend.com/Account/Logon France sales office Email: sales.fr@infortrend.com, cs.eu@infortrend.com Website: https://www.infortrend.com/fr/Home Support: http://support.infortrend.com/Account/Logon Italy sales office Email: sales.it@infortrend.com, cs.eu@infortrend.com Website: https://www.infortrend.com/it/Home Support: http://support.infortrend.com/Account/Logon EonStor GSa 5000 Series Hardware Manual...
  • Page 78 Germany/Deutschland GmbH sales office Email: sales.de@infortrend.com, cs.eu@infortrend.com Website: https://www.infortrend.com/de/Home Support: http://support.infortrend.com/Account/Logon Poland sales office Email: sales.pl@infortrend.com, cs.eu@infortrend.com Website: https://www.infortrend.com/pl/Home Support: http://support.infortrend.com/Account/Logon Middle East sales offices Email: sales.meat@infortrend.com Website: https://www.infortrend.com/ae/Home Support: http://support.infortrend.com/Account/Logon India sales office Email: sales.in@infortrend.com Website: https://www.infortrend.com/in/Home Support: http://support.infortrend.com/Account/Logon...

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