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Related Manuals for Pliant Crewcom 2400
Summary of Contents for Pliant Crewcom 2400
- Page 1 Radio Pack OPERATING MANUAL...
- Page 2 - ii...
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Page 3: Thank You
, and CrewNet word marks and the Pliant “P” logo are trademarks of Pliant Technologies, LLC. Any and all other trademark references within this document are property of their respective owners. While Pliant makes every attempt to maintain the accuracy of the information contained in this manual, this information is subject to change without notice, and published device/system functions and features are subject to firmware version. -
Page 4: Table Of Contents
TABLE OF CONTENTS Thank You Model Information Table of Contents Safety Information Radio Pack Safety Information Safe Operation and Service Battery Safety Introduction What's in the Box? Firmware Release Notes CrewCom Overview Decentralized Network Architecture Flexible RF Platform Intuitive User Experience CrewCom Devices CrewWare CrewCom Configuration File (CCF) - Page 5 CRP-22 Top Radio Pack Display Home Operating Screen Secondary Operating Screen Radio Pack Menu Radio Pack Batteries Setup and Installation Charge RP Batteries Using the RP Wall Charger Using the USB Cable Using the 5-Bay Battery Charger Using the 6+6 Drop-In Radio Pack and Battery Charger Install Radio Pack Batteries Pair Radio Packs Pairing Process...
- Page 6 Adjusting LCD Display Settings User Settings Menu Selecting Headset Mic Type Adjusting Mic Gain Adjusting Noise Gate Adjusting Sidetone Adjusting Volume Limit Adjusting Talk Tones Push a Profile Changing Profile Assignment from the RP Changing Profile Assignments from the CU Changing Profile Assignments from CrewWare Call Wireless ISO...
- Page 7 Returning Equipment for Repair or Maintenance System Maintenance and Storage System Maintenance and Storage Cleaning Temperature and Humidity Storage of your Lithium-Polymer Batteries License and Compliance Information License Information Warranty Information Warranty Information Limited Warranty Parts Limited Warranty Table of Contents - vii...
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Page 8: Safety Information
CHAPTER 1 SAFETY INFORMATION This chapter consists of the following sections: Radio Pack Safety Information Safe Operation and Service Battery Safety Safety Information - 1... -
Page 9: Radio Pack Safety Information
Clean only with a dry cloth. Do not spray household cleaners or water onto the cloth. Never spray household cleaners or water onto any part the unit. Use only attachments/accessories that are specifically made for or certified by Pliant Technologies with the Radio Pack. -
Page 10: Battery Safety
If battery bursts or chemicals begin to leak out of battery housing, the chemicals will react with the air and cause a fire. Pliant Technologies recommends keeping a Class-D fire extinguisher available when charging lithium-polymer batteries. The chemicals inside lithium-polymer batteries are highly flammable. -
Page 11: Introduction
CHAPTER 2 INTRODUCTION This chapter consists of the following sections: What's in the Box? Firmware Release Notes CrewCom Overview Decentralized Network Architecture Flexible RF Platform Intuitive User Experience CrewCom Devices CrewWare CrewCom Configuration File (CCF) CrewCom Configuration File Defaults Determining Which CCF is Active Conferences Profiles Introduction - 4... -
Page 12: What's In The Box
Product Overview Guide Warranty Registration Card Note: A one-year product warranty is standard with CrewCom products. Follow the product registration instructions on the Warranty Extension Registration Card and visit Pliant's Product Registration Page to extend your product warranty to two years at no charge. See "Warranty... -
Page 13: Firmware Release Notes
Firmware Release Notes Find the latest CrewCom firmware release notes on the Pliant Technologies website. Download the latest firmware release from the Pliant Technologies downloads page. Introduction - 6... -
Page 14: Crewcom Overview
CrewCom Overview CrewCom is a versatile yet straightforward communications solution built on an intelligent wireless and wired network-based distributed system architecture. Innovative technologies have been specifically developed to facilitate intercom system growth and effortless adaptation, along with unparalleled digital wireless reliability for consistent operation, even in the most demanding production environments. -
Page 15: Crewcom Devices
learning curve with high functionality, and its ease of use is consistent across all frequency bands, types of users, and applications. CrewCom Devices The following is a list of available CrewCom devices. For more information on each of these products and their configuration capabilities, visit the specific device's overview pages linked below. -
Page 16: Crewware
CrewWare CrewCom includes CrewWare, companion desktop software, to simplify the process of optimizing your CrewCom wireless system. CrewWare is used for monitoring and managing CrewCom wireless intercom systems. The software enables the user to create a CrewCom Configuration File offline and then load the settings to your system from a portable USB drive or from a connected computer. -
Page 17: Crewcom Configuration File (Ccf)
CrewCom Configuration File (CCF) The CrewCom system operates using a CrewCom Configuration File (CCF) to coordinate the processes and data that make up the system’s operation. A default CCF is available for your CrewCom system out-of-the-box to provide your initial settings. You can use CrewWare to customize your configuration to meet your specific needs beyond the default settings. -
Page 18: Conferences
The active CCF is also named in CrewWare above the System Diagram left-hand panel. Figure 2 CCF Name in CrewWare Conferences A CrewCom Conference is an administrator-defined grouping of audio entities (inputs such as Radio Packs, wired intercom ports, etc.). Conferences are then created dynamically by mixing one or more audio entities and routing them to Conference subscribers accordingly. - Page 19 User Settings – A user setting is one that is classified as being adjustable by the Radio Pack user and is limited to local device settings that do not alter the CrewCom Configuration File. The Profile can be used to determine these settings, but they can also be customized directly from a Radio Pack (after a Profile is loaded), via the Control Unit's menu, or via CrewWare.
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Page 20: Product Overview
CHAPTER 3 PRODUCT OVERVIEW This chapter consists of the following sections: Radio Pack CRP-44 Top Radio Pack Rear CRP-22 Top Radio Pack Display Home Operating Screen Secondary Operating Screen Radio Pack Menu Radio Pack Batteries Product Overview - 13... -
Page 21: Radio Pack
Radio Pack The CrewCom Radio Pack is available in a 4Vol (CRP-44) and a 2Vol (CRP-22) model and can be used with the CrewCom system in highly-varying applications and environments. Each of these models are identical, other than the number of controls and their related profiles. CRP-44 Top Figure 3 CRP-44 Top View Volume Knobs/ISO Buttons... - Page 22 Talk Buttons The talk buttons enable or disable the microphone for each of their respective assigned conferences. Talk buttons can be set (from the RP’s Profile) to function with a “Latch” or a “Momentary” press or they can be “Always On” or “Disabled.”...
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Page 23: Radio Pack Rear
Radio Pack Rear Figure 4 Radio Pack Rear View (All RP models have identical rear views.) Belt Clip Secure and sturdy belt clip enables Radio Pack wearing via belt or lanyard. Battery Compartment Door Secures and protects the Radio Pack’s Lithium-Polymer battery or 3 AA batteries. When the Battery Door Release is pressed, the battery door will release and detach from the Radio Pack. - Page 24 4-Pin Male XLR Headset Connector Headset connector is a 4-PIN male XLR connection. A compatible headset must be provided by the user. See the SmartBoom PRO and SmartBoom LITE data sheets for the pin wiring information for Pliant's SmartBoom headsets. Local Headset Connection Wiring...
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Page 25: Crp-22 Top
CRP-22 Top The CRP-22 model has the same controls and functions as the CRP-44, with two exceptions: the talk buttons and volume knobs. Figure 6 CRP-22 Top View Volume Knobs/ISO Buttons Two volume knobs are available on the CRP-22 Radio Pack, and they are named A and B from left to right in CrewWare. -
Page 26: Radio Pack Display
Radio Pack Display Home Operating Screen Serves as the main operating screen to the user and displays the status of the Radio Pack as well as talk, volume, and function assignments Figure 7 RP Home Operating Screen Overview Note: The Link Quality Indicator (LQ) provides a diagnostic measurement of actual packet transmission from Radio Pack to Radio Transceiver and vice versa. -
Page 27: Secondary Operating Screen
Secondary Operating Screen Serves as a secondary operating screen to the user and displays additional information about the status of the Radio Pack. Short press the Menu button once to toggle between the Home and Secondary screens. After 60 seconds, the screen will timeout and revert back to the Home screen. -
Page 28: Radio Pack Menu
Radio Pack Menu The following menu tree displays all of the Radio Pack’s menu options and settings. Access the RP Menu by pressing and holding the triangular menu button for approximately 3 seconds. Figure 9 Radio Pack Menu Product Overview - 21... -
Page 29: Radio Pack Batteries
Radio Pack Batteries Radio Packs are powered with (1) Lithium-Polymer rechargeable battery (PBT-LIP-01) for greater than 10 hours (2.4GHz) or 9 hours (900MHz). The Radio Pack may also be powered by three (3) AA batteries. CoachComm recommends that only major brand, standard batteries should be used for maximum reliability and effectiveness. -
Page 30: Setup And Installation
CHAPTER 4 SETUP AND INSTALLATION This chapter consists of the following sections: Charge RP Batteries Using the RP Wall Charger Using the USB Cable Using the 5-Bay Battery Charger Using the 6+6 Drop-In Radio Pack and Battery Charger Install Radio Pack Batteries Pair Radio Packs Pairing Process Name a Device... -
Page 31: Charge Rp Batteries
The PBT-LIP-01 battery can be charged either inside the Radio Pack with the provided RP Wall Charger, with the provided USB Cable, with the Pliant 5-Bay Battery Charger (PBT-5BAY-01), or with the Pliant 6+6 Drop-In Radio Pack and Battery Charger (PBT-RPC-66). -
Page 32: Using The 6+6 Drop-In Radio Pack And Battery Charger
Using the 6+6 Drop-In Radio Pack and Battery Charger The Pliant 6+6 Drop-in Radio Pack and Battery Charger charges up to six batteries in the Radio Pack and up to six stand-alone batteries simultaneously. An optional 3-position mounting bracket is available for flexible, secure charger positioning [PAC-PBT-MNT]. -
Page 33: Install Radio Pack Batteries
2. Lift open the battery door and remove it. 3. While still holding the RP at an 45-degree angle and depressing the belt clip, install a fully-charged Pliant Lithium-Polymer rechargeable battery or three AA batteries. Note: Radio Packs (RP) are powered with one Lithium-Polymer rechargeable battery for more than 10 hours (2.4GHz) or 9 hours (900MHz), or they may be powered with three AA Alkaline... -
Page 34: Pair Radio Packs
Pair Radio Packs CrewCom Radio Packs (RP) must be paired to a Control Unit (CU) before they can operate on any CrewCom system. Once RPs are paired to a CU, this process does not need to be done again unless the RP is being paired to a new or different CU (for example, after a replacement is made for repairs). - Page 35 5. Disconnect the USB cable from the RP; it will power off automatically after a few seconds. 6. Turn the RP back on and wait for it to log in to the system. When an RP is logged in, a signal indicator is visible on its Home screen.
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Page 36: Name A Device
Name a Device CrewCom devices can be given a 16-character long name and an 8-character short name for display in the various CrewWare menus and diagrams. Note: This is a different procedure than editing the RP Profile's name. (See the CrewWare Manual and/or the "How to Edit a Profile"... -
Page 37: Start Communicating
Start Communicating 1. Plug a headset into each RP. 2. Adjust the headset listening volume by turning each conference’s volume control knob. 3. Press the Talk button to talk to others on the selected conference; you can listen and talk on multiple conferences at a time. - Page 38 Figure 15 : CRP-44 Top View Setup and Installation - 31...
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Page 39: Operation
CHAPTER 5 OPERATION This chapter consists of the following sections: Link Quality RSSI Device Settings Menu Selecting Radio Pack Profile Editing Radio Pack Name Customizing Battery Alert Adjusting LCD Display Settings User Settings Menu Selecting Headset Mic Type Adjusting Mic Gain Adjusting Noise Gate Adjusting Sidetone Adjusting Volume Limit... - Page 40 Adjusting Access Rights Levels of Access Software Access Rights System Access Rights Setting Passcode Restore Factory Defaults Roaming Bias Operation - 33...
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Page 41: Link Quality
Link Quality The Link Quality (LQ) is a numeric value that provides a real-time metric on the quality of communication between the Radio Transceiver and the Radio Pack. The LQ serves as a diagnostic tool for proper system operation and troubleshooting Radio Packs. -
Page 42: Rssi
RSSI The Radio Signal Strength Indicator (RSSI) reflects the measurement of the RF power present in a received radio signal. The RSSI on the RP indicates the signal strength received at the RP. The RP’s secondary operating screen displays the actual value of the RSSI in dBm. For more information about how RSSI is displayed on the RP, see "Radio Pack Display"... -
Page 43: Device Settings Menu
Device Settings Menu The Radio Pack (RP) can be configured depending on user preferences. The following settings and processes can be found in the Radio Pack’s menu under Device Settings. These settings can also be managed using CrewWare (see CrewWare Manual for more information about Radio Pack Management.) Selecting Radio Pack Profile "Push a Profile"... -
Page 44: Adjusting Lcd Display Settings
4. Press F2 ( SAVE ). Once saved, the screen will return to the previous menu. Note: The RP Battery Alert only reflects battery life for lithium-polymer batteries; therefore, this alert will not be used when AA batteries are in use. Adjusting LCD Display Settings The Radio Pack’s LCD has adjustable settings such as Contrast, Brightness, and Backlight Time Out. -
Page 45: User Settings Menu
User Settings Menu The Radio Pack (RP) can be configured depending on user preferences. The following settings and processes can be found in the Radio Pack’s menu under User Settings. These settings can also be managed using CrewWare (see the CrewWare Manual for more information about Radio Pack Management.) Selecting Headset Mic Type Select from Auto-Detect , Dynamic , or Electret mic type. -
Page 46: Adjusting Mic Gain
Adjusting Mic Gain When the Mic Gain is set too high, it is possible to induce feedback or echo. When set too low, words can be clipped by the low level noise gate, or may sound too quiet to other listeners. Different models of headsets will require widely varying mic gain settings. -
Page 47: Adjusting Noise Gate
Setting the noise gate threshold too high can cause the beginning of words to be cut off or make the audio sound choppy, so Pliant recommends setting the noise gate as low as possible. Adjust your Radio Pack noise gate threshold using these steps: 1. -
Page 48: Adjusting Sidetone
Adjusting Sidetone Speak into the headset microphone at a typical speaking level and adjust the sound of your own voice in your headset. Adjust your Radio Pack sidetone using these steps: Tip: Set this sidetone as low as comfortable for the user to insure best performance. Setting the sidetone too high will cause the user to speak softly and cause poor audio performance. -
Page 49: Adjusting Volume Limit
Adjusting Volume Limit The Radio Pack is capable of adjusting a minimum and maximum volume limit for each conference assignment. Adjust your Radio Pack volume limit using these steps: Figure 24 Adjusting Volume Limits Minimum Volume 1. Press and hold the RP Menu button for 2 seconds; then, use the far-right volume knob to scroll and select User Settings . -
Page 50: Adjusting Talk Tones
Adjusting Talk Tones Enabling Talk Tones gives the user audible feedback when a talk button is pressed to talk on a conference. Adjust your Radio Pack talk tones using these steps: 1. Press and hold the RP Menu button for 2 seconds; then, use the far-right volume knob to scroll and select User Settings . -
Page 51: Push A Profile
Push a Profile Each time a Radio Pack is paired to a CrewCom Control Unit, you will be prompted to select a profile to assign to that Pack. Radio Pack profiles must match the type of Radio Pack, and thus only profiles specific to the Radio Pack model being paired or used will appear in the available list. -
Page 52: Changing Profile Assignments From The Cu
Changing Profile Assignments from the CU See the Control Unit Manual for more information about this process. Changing Profile Assignments from CrewWare See the CrewWare Manual for more information about this process. Operation - 45... -
Page 53: Call
Call Call signals may be initiated by entities across CrewNet. Each 2-Wire intercom port may be individually set to send and receive a CrewCom-generated call signal to or from a connected wired intercom system by enabling the Call function for that port. Disabling the Call function for that port prevents the signal from leaving CrewCom via the respective port. -
Page 54: Wireless Iso
Wireless ISO Selective talk-around is possible with the wireless isolation (ISO) function. ISO means that selected users can have an isolated conversation with other ISO-enabled users. While an ISO conversation occurs, the main Conference audio can still be heard. From the Radio Pack, ISO is used by pressing and holding the corresponding Volume Knob. ISO must be separately enabled on both the Conference and each desired Profile. -
Page 55: Adjusting Access Rights
Adjusting Access Rights Access rights allow customized access for specific user types. CrewCom utilizes two levels of access (Admin and User) in two ways: Software Access Rights and System Access Rights. Levels of Access CrewCom provides users with two levels of system Access Rights: Admin and User. Admin Level –... -
Page 56: Setting Passcode
3. Navigate to the appropriate menu in the device, select the setting you wish to change, and enter the system passcode one time to access that particular setting. (In this case, the device will revert back to its "locked" state when you exit the menu or when the temporary access times out.) Set System Access Level from Master Control Unit See the Control Unit Manual... -
Page 57: Restore Factory Defaults
Restore Factory Defaults Users can choose to restore factory defaults for the device or system. When restoring factory defaults, these settings are reset to their original factory settings: 1. Press and hold the RP Menu button for 2 seconds; then, use the far-right volume knob to scroll and select Tech Menu . - Page 58 Radio Pack Factory Settings Radio Pack Default Reset by “Restore Defaults” Reset by "Clear Memory" Radio Pack Setting Maximum Volume (all knobs) 20 (+6 dB) Talk Tones User Rights Admin Operation - 51...
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Page 59: Roaming Bias
Roaming Bias The Roaming Bias Radio Pack (RP) setting offers users the ability to set RPs to one of three different sensitivity levels for seamless roaming between compatible Radio Transceivers (RTs). These settings dictate how often an RP will initiate a scan to detect whether a stronger signal is available. If a stronger signal is not detected, the RP will remain with its current RT. - Page 60 3. Scroll and select from the following: High , Medium , or Low . 4. Press F2 ( SAVE ). Once saved, the screen will return to the previous menu. Figure 28 Roaming Bias Indicator on RP Secondary Screen Operation - 53...
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Page 61: Product Specifications
CHAPTER 6 PRODUCT SPECIFICATIONS This chapter consists of the following sections: Radio Pack Specifications Product Specifications - 54... -
Page 62: Radio Pack Specifications
Radio Pack Specifications Radio Pack Specifications* Specification CRP-22-900/ CRP-44-900/ CRP-22-2400/ CRP-44-2400/ CRP-22-900AN** CRP-44-900AN** CRP-22-2400CE*** CRP-44-2400CE*** RF Frequency 902–928 MHz 2400–2483 MHz (MHz) (915–928 MHz)** RF Scheme FHSS with TDMA Effective 400 mW (+26 dBm) 100 mW (+20 dBm) Radiated Power Receiver -100 dBm at 10-5 BER Sensitivity... - Page 63 Radio Pack Specifications* Specification CRP-22-900/ CRP-44-900/ CRP-22-2400/ CRP-44-2400/ CRP-22-900AN** CRP-44-900AN** CRP-22-2400CE*** CRP-44-2400CE*** Microphone Auto-Detect or Manual Select; Dynamic or Electret Type LCD Display 280 × 64 resolution Antenna (2) 2dBi Dipole Battery Life, Greater than 9 hours Greater than 10 hours Rechargeable Lithium- Polymer...
- Page 64 IP Rating IP-65 *Notice About Specifications: While Pliant makes every attempt to maintain the accuracy of the information contained in this manual, this information is subject to change without notice, and published device/system functions and features are subject to firmware version. Please check our website for the latest system specifications and certifications.
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Page 65: Product Support
CHAPTER 7 PRODUCT SUPPORT This chapter consists of the following sections: Product Support Returning Equipment for Repair or Maintenance Product Support - 58... -
Page 66: Product Support
All shipments of Pliant products should be made via UPS, or the best available shipper, prepaid and insured. The equipment should be shipped in the original packing carton; if that is not available, use any suitable container that is rigid and of adequate size to surround the equipment with at least four inches of shock-absorbing material. -
Page 67: System Maintenance And Storage
CHAPTER 8 SYSTEM MAINTENANCE AND STORAGE This chapter consists of the following sections: System Maintenance and Storage Cleaning Temperature and Humidity Storage of your Lithium-Polymer Batteries System Maintenance and Storage - 60... -
Page 68: System Maintenance And Storage
When stored, a battery gradually loses its overall charge time due to internal self-discharge, which may reduce its overall power. If storing batteries for two or more weeks, Pliant Technologies highly recommends storing them at a 40-50% charge level, which generally minimizes any permanent power capacity loss. - Page 69 U.S. Department of Transportation (DOT) Dangerous and Hazardous Goods regulations. When shipping equipment to Pliant that includes batteries, it is the shipper’s responsibility to ensure that batteries are properly packaged, labeled, and shipped according to local and international guidelines. “Shipper” is defined as the person or entity placing the equipment in the package and offering it to the carrier.
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Page 70: License And Compliance Information
CHAPTER 9 LICENSE AND COMPLIANCE INFORMATION This chapter consists of the following sections: License Information License and Compliance Information - 63... -
Page 71: License Information
License Information Warning: Changes or modifications to this device not expressly approved by Pliant could void the user’s authority to operate the equipment. 1. FCC Notices A. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference that may cause undesired operation. - Page 72 2. Canada, Industry Canada (IC) Notices A. This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la classe A est conforme a la norme NMB-003 du Canada. B. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
- Page 73 CrewCom Compliance Numbers Model Numbers Compliance Model No. CRP-22-2400 RP2500 CRP-22-2400CE RP2500 CRP-22-900 RP2500 CRP-22-900AN RP2500 CRP-44-2400 RP2500 CRP-44-2400CE RP2500 CRP-44-900 RP2500 CRP-44-900AN RP2500 License and Compliance Information - 66...
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Page 74: Warranty Information
CHAPTER 10 WARRANTY INFORMATION This chapter consists of the following sections: Warranty Information Limited Warranty Parts Limited Warranty Warranty Information - 67... -
Page 75: Warranty Information
First year of warranty included with purchase. Second year of warranty for main models (CRP, CCU, CHB, CRT) requires product registration on the Pliant web site. Register your product here: http://plianttechnologies.com/customer/account/login/ Tempest professional products carry a two-year product warranty. -
Page 76: Parts Limited Warranty
120 days from the date of sale to the end user. This warranty does not cover any defect, malfunction, or failure caused by circumstances beyond the control of Pliant Technologies, LLC, including but not limited to negligent operation, abuse, accident, failure to follow instructions in the Operating Manual, defective or improper associated equipment, attempts at modification and/or repair not authorized by Pliant Technologies, LLC, and shipping damage.
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