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Summary of Contents for Pliant CrewCom CRP-44-900
- Page 1 Radio Pack O P E R A T I N G M A N U A L ®...
- Page 2 For questions not addressed in this manual, feel free to review the additional support documentation provided on our website or to contact Pliant’s Customer...
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Page 3: Table Of Contents
R AD IO PACK M ANUAL Table of Contents Safety Information ..............................1 Safe Operation and Service ..........................1 Battery Safety ..............................1 Firmware Version 1.2 Release Notes ........................2 Introduction ................................5 What’s in the box? ............................5 Additional Items Required ..........................5 CrewCom Overview ............................5 CrewCom Configuration File Overview ......................7 Product Overview ..............................9 CRP-44 Model ...............................9... -
Page 4: Safety Information
Clean only with a dry cloth. Do not spray household cleaners or water onto the cloth. Never spray household cleaners or water onto any part the unit. • Use only attachments/accessories that are specifically made for or certified by Pliant Technologies with the Radio Pack. • Unplug the Radio Pack charger during periods of inclement weather and after use. -
Page 5: Firmware Version 1.2 Release Notes
F i r m w a r e V e r s i o n 1 . 2 R e l e a s e N o t e s R AD IO PACK M ANUAL Firmware Version 1.2 Release Notes The following document is a list of features implemented with the latest CrewCom firmware release. - Page 6 Upload File... CrewWare and CU prompts to upload the file and restart your system. • Moving device port or connection locations will cause configuration errors at startup. Pliant recommends avoiding connecting devices to a port different than that in the CCF.
- Page 7 • Any change to RF parameters such as hopping pattern or radio band will require RPs to be repaired. • To avoid an RP going inactive, Pliant recommends ensuring your CUs and RTs are powered on and ready prior to powering on the RPs. An RP will enter inactive mode if it cannot establish communication with an RT. If an RT becomes available, an inactive RP can be prompted to attempt to re-establish communication by pressing the RP Menu button.
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Page 8: Introduction
Warranty Extension Registration Card and visit www.plianttechnologies.com/customer/ account/login to extend your product warranty to two years at no charge. See page 28 for more information about Pliant warranties. Additional Items Required In addition to your Radio Pack, at least one of each of the devices listed below is required to complete your CrewCom System (sold separately with included components): •... - Page 9 I n t r o d u c t i o n R AD IO PACK M ANUAL Flexible RF Platform CrewCom’s RF platform is vast and flexible to meet the needs of virtually any wireless communication challenge facing production and entertainment professionals worldwide.
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Page 10: Crewcom Configuration File Overview
I n t r o d u c t i o n R AD IO PACK M ANUAL CrewCom Configuration File Overview The CrewCom system operates using a CrewCom Configuration File (CCF) to coordinate the processes and data that make up the system’s operation. - Page 11 I n t r o d u c t i o n R AD IO PACK M ANUAL RP Profile Settings A profile is part of the CrewCom Configuration File and contains a variety of system settings that are defined as either system level settings or user adjustable settings.
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Page 12: Product Overview
P r o d u c t O v e r v i e w R AD IO PACK M ANUAL Product Overview The CrewCom Radio Pack is available in a 4Vol (CRP-44) and a 2Vol (CRP-22) model and can be used with the CrewCom system in highly-varying applications and environments. - Page 13 P r o d u c t O v e r v i e w R AD IO PACK M ANUAL Volume Knobs/ISO Buttons The volume controls adjust the listening volume of the connected headset for each of their respective assigned conferences. Turning the volume control clockwise increases the audio level, while turning the control counter-clockwise decreases the level.
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Page 14: Crp-22 Model
P r o d u c t O v e r v i e w R AD IO PACK M ANUAL USB (Micro B) Connection This USB connection is for connecting a Radio Pack to a Control Unit for pairing. The Radio Pack may also be connected to a PC for firmware updates via CrewWare. -
Page 15: Radio Pack Lcd Display
P r o d u c t O v e r v i e w R AD IO PACK M ANUAL Radio Pack LCD Display Home Operating Screen Serves as the main operating screen to the user and displays the status of the Radio Pack as well as talk, volume, and function assignments. -
Page 16: Radio Pack Battery System
RP batteries. See page 14 for more information about charging RP batteries. The Radio Pack may also be powered by three (3) AA batteries. Pliant recommends that only major brand, standard batteries should be used for maximum reliability and effectiveness. -
Page 17: Setup And Installation
“No Pairing Information Available” on its display. In addition, the RP will not communicate if its CU and RTs are not yet online. Pliant recommends powering on CUs and RTs first before powering on RPs. Figure 7: RP Battery Compartment Door... -
Page 18: Pairing A Radio Pack (To A Control Unit)
S e t u p a n d I n s t a l l a t i o n R AD IO PACK M ANUAL Pairing a Radio Pack (to a Control Unit) CrewCom Radio Packs (RP) must be paired to a Control Unit (CU) before they can operate on any CrewCom system. Once RPs are paired to a CU, this process does not need to be done again unless the RP is being paired to a new or different CU (for example, after a replacement is made for repairs). -
Page 19: Operation
O p e r a t i o n R AD IO PACK M ANUAL Operation Much of a Radio Pack’s functionality is driven by the assigned Profile. However, there are certain device and user settings that can be configured depending on a user’s access rights given to them by the system administrator. The following instructions will help you operate and customize your device. -
Page 20: Device Settings
O p e r a t i o n R AD IO PACK M ANUAL Device Settings The following settings and processes can be found in the Radio Pack’s menu under Device Settings . These settings can also be managed via the Control Unit menu or by using CrewWare; refer to the CrewWare Operating Manual for more information. Selecting Radio Pack Profile Each time a Radio Pack is paired to a CrewCom Control Unit, you will be prompted to select a Profile to assign to that Pack. - Page 21 O p e r a t i o n R AD IO PACK M ANUAL Customizing Battery Alert This sub-menu allows you to adjust the type of battery alert the Pack will give when reporting low lithium-polymer battery life. An audible alert sounds a tone in the connected headset when the battery life is low.
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Page 22: User Settings
O p e r a t i o n R AD IO PACK M ANUAL User Settings The following settings and processes can be found in the Radio Pack’s menu under User Settings . These settings can also be managed via the Control Unit’s menu or by using CrewWare; refer to the CrewWare Operating Manual for more information. Selecting Headset Mic Type Select from Auto-Detect , Dynamic , or Electret mic type. - Page 23 When the audio level from the microphone is above this threshold, the gate is open and audio passes. Setting the noise gate threshold too high can cause the beginning of words to be cut off or make the audio sound choppy, so Pliant recommends setting the noise gate as low as possible.
- Page 24 O p e r a t i o n R AD IO PACK M ANUAL Adjusting Volume Limit The Radio Pack is capable of adjusting a minimum and maximum volume limit for each conference assignment. Adjust your Radio Pack volume limit using these steps: Figure 18: Adjusting Volume Limits Minimum Volume 1.
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Page 25: Tech Menu
O p e r a t i o n R AD IO PACK M ANUAL Tech Menu The Tech Menu is typically for use by system administrators to review or monitor system level security settings or diagnostics. The following settings and processes can be found in the Radio Pack’s menu under Tech Menu . Restoring Factory Defaults Users can choose to restore factory defaults from the device or system: 1. -
Page 26: Radio Pack Menu
1 (-53 dB) to 20 (+6 dB) Talk Tones Headset Connector Pinout and Wiring See the SmartBoom PRO SmartBoom LITE Table 3: Local Headset Connection Wiring datasheets for the pin wiring information for Pliant’s XLR Pin # Description Male SmartBoom headsets. Pin 1 Mic −... -
Page 27: Product Specifications
IP-65 *Notice About Specifications: While Pliant makes every attempt to maintain the accuracy of the information contained in this manual, this information is subject to change without notice, and published device/system functions and features are subject to firmware version. Please check our website for the latest system specifications and certifications. -
Page 28: Product Support
All shipments of Pliant products should be made via UPS, or the best available shipper, prepaid and insured. The equipment should be shipped in the original packing carton; if that is not available, use any suitable container that is rigid and of adequate size to surround the equipment with at least four inches of shock-absorbing material. -
Page 29: Maintenance And Storage
When stored, a battery gradually loses its overall charge time due to internal self-discharge, which may reduce its overall power. If storing batteries for two or more weeks, Pliant Technologies highly recommends storing them at a 40-50% charge level, which generally minimizes any permanent power capacity loss. -
Page 30: License Information
L i c e n s e I n f o r m a t i o n R AD IO PACK M ANUAL License Information Warning: Changes or modifications to this device not expressly approved by Pliant could void the user’s authority to operate the equipment. 1. FCC Notices 1.1. -
Page 31: Crewcom Compliance Numbers
L i c e n s e I n f o r m a t i o n R AD IO PACK M ANUAL CrewCom Compliance Numbers Table 5: Radio Pack Compliance Model Numbers Model Numbers Compliance Model No. CRP-22-2400 RP2500 CRP-22-2400CE RP2500... -
Page 32: Warranty Information
All accessories carry a one-year warranty. The sole obligation of Pliant Technologies, LLC during the warranty period is to provide, without charge, parts and labor necessary to remedy covered defects appearing in products returned prepaid to Pliant Technologies, LLC. This warranty does not cover any defect,... -
Page 33: Glossary
G l o s s a r y R AD IO PACK M ANUAL Glossary Audio Output: Outputs are created by mixing one or more audio entities. This could be for use at any headset connection or for output to a wired connection. Auto Detect: The CrewCom Radio Pack (RP) has the ability to automatically detect the type of microphone (dynamic or electret) that is plugged into its headset connector. - Page 34 G l o s s a r y R AD IO PACK M ANUAL Frequency Band: The RF spectrum area that a device operates. For CrewCom, this is 900MHz (900–928 MHz) and 2.4GHz (2400–2483 MHz). GPO Relay: General Purpose Output. Electromechanical switches, which create a simple contact closures, used to trigger an event or automation outside of the CrewCom system.
- Page 35 G l o s s a r y R AD IO PACK M ANUAL RP-44: A four-volume, four-talk-button, wireless CrewCom Radio Pack. Sidetone: The sound effect picked up by the headset microphone and instantly introduced at a low signal level into the ear piece of the headset.
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Page 36: Index
I n d e x R AD IO PACK M ANUAL Index Home Operating Screen 12 Symbols Hub 6 2-Wire 6, 7 4-Wire 6, 7 ISM Bands 6 ISO 8, 10, 11 Access Rights 16 Audio Output 7 Latch 8, 10 Auto-Detect 19 Link Quality 12, 16 Battery 5... - Page 37 I n d e x R AD IO PACK M ANUAL User Settings 19, 20, 21 Volume Limit 20 Warranty 5 Wired Intercom 7...
- Page 38 Copyright © 2018 Pliant Technologies, LLC. All rights reserved. The Pliant , CrewCom , and CrewNet word marks and the Pliant “P” logo ® ® ™ are trademarks of Pliant Technologies, LLC. Any and all other trademark references within this document are property of their respective owners.
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