Connecting the on-board computer to the portal ....26 Connecting the On-Board Computer with the Bosch eBike Connect App..........26 Setting the assistance level............. 26 Switching the push assistance on/off ........27 Switching bicycle lights on/off..........28 Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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<Basic Screen> (predefined screen)........51 <Quick Menu>..............51 Displays and settings of the Bosch eBike Connect smartphone app........53 Activation of the Bosch eBike Connect Application..... 53 Registration via Smartphone........... 53 Main Menu of Bosch eBike Connect ......... 55 <Activities> menu item ..........56 Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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Online Portal Main Menu ............60 <Route Planning> menu item.........60 <Activities> menu item ..........63 <My eBike> menu item ..........63 <Help> menu item ............63 Profile menu item ..........63 Troubleshooting................66 Maintenance and cleaning .............70 Battery Recycling Program.............70 Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
This manual contains important safety, performance and service infor- mation. Read it before you take the first ride on your new bicycle, and keep it for reference. The manual can also be found online at www.bosch- ebike.com. This manual is intended to be read together with the separate user manual provided with your bicycle.
Some eBike accessories may present a choking hazard to small chil- dren. Keep these accessories away from children. The Bosch Drive System adds weight to your bicycle which you may not be used to lift. Avoid injury, use proper lifting techniques.
Nyon is not a medical product. The values shown on the fitness screen may differ from the actual values. Do not open the on-board computer. Opening the on-board computer can result in irreparable damage and void your warranty.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bosch eBike Systems is under licence. Do not enter information or make selections while riding. Interacting with the display unit while riding can lead to accidents causing serious in- jury or death.
(0 degrees C) and below +104 degrees F (40 degrees C). Store on- board computer in locations where temperatures will not exceed 104 degrees F (40 degrees C). This is important to prevent serious damage to the battery in the on-board computer. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunc- tion with any other antenna or transmitter: 1. This device must not cause harmful interference, and Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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NOTICE: Changes or modifications made to this equipment not expressly approved by the Robert Bosch GmbH may void the FCC authorization to op- erate this equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Privacy notice If the on-board computer is sent to Bosch Service because it requires servic- ing, the data stored on the on-board computer may be transmitted to Bosch. Congratulations Congratulations on purchasing your eBike computer.
(6) Display (touch-sensitive) (7) Brightness sensor (8) USB port (9) Release mechanism (10) Button for next page (11) Select button (12) Button for decreasing the assistance level (13) Holder for operating unit Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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(15) Button for increasing the assistance level (16) Operating unit (17) Start/push assistance button WALK A) For mounting on the handlebars, custom solutions are possible even without the use of the handlebar clamps. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
Instructions on how to use the app and the portal can be found in the online operating instructions at www.Bosch-eBike.com. The Nyon (BUI350) on-board computer is only intended as a navigation sys- tem for bicycles and is not suitable for other means of transport (e.g. hikers or vehicle drivers).
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English – 18 On-board computer Nyon Bluetooth® – Frequency 2400–2480 – Transmission power < 10 Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
Deactivate and remove the on-board computer if you are fitting or working on the holder. This avoids malfunctions/misuse. Deactivate and remove the on-board computer if you are fitting or re- moving the securing screw. This avoids malfunctions/misuse. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
English – 20 Inserting and removing the on-board computer (20) (18) (19) (20) (4) Holder for on-board computer (5) On-board computer (9) Release mechanism (18) Locking screw for on-board computer Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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Screw the locking screw (18) (M3 thread, 5 mm long) from below into the corresponding thread in the holder. Mount the holder back on the handlebars. Note: The locking screw is not designed to prevent theft. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
Note: This will place the Nyon (BUI350) into standby mode. – Remove the on-board computer from its holder. If no power is drawn from the eBike drive for about 10 minutes (e.g. because...
75 %. In any event, the on-board computer will be switched off at the latest when its internal clock reaches midnight (00:00). If Nyon (BUI350) cannot be switched on or does not work properly, press and hold the on/off button (approx. 15 s). This could rectify the error.
Red + ! The capacity for assisting the drive has been used up, and assistance is switched off. The re- maining capacity will be provided for the bike lights and the on-board computer. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
The Nyon is supplied with a partially charged battery. Before the first use, the Nyon battery must be fully charged via the USB port or via the eBike sys- tem. It is possible to set off within a short duration (approx. 4 seconds) of switch- ing on the on-board computer.
Once a connection has been successfully established, all data that you have shared on your profile in the portal will be synchronized with the on-board computer. Connecting the On-Board Computer with the Bosch eBike Connect App Follow these steps to establish a connection to your smartphone: – Load the app.
After activation, press the + button within 3 s and keep it pressed. The eBike drive is switched on. Note: The push assistance cannot be activated at assistance level OFF. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
Lock function (e.g. deleting your eBike or user account), you will be shown warning messages beforehand. Please read through these thor- oughly and adhere to the warnings that are issued (e.g. before deleting your eBike or user account). Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
English – 29 Compatibility The Lock function is compatible with these Bosch eBike product lines: Drive unit Product line BDU3xx Active Line, Active Line Plus, Performance Line BDU4xx Performance Line Speed, Cargo Line, Cargo Line Speed, Performance Line CX Setting up the Lock function...
2. Log in with the same account that was used to activate the Lock func- tion. 3. Connect your smartphone with the on-board computer while the on- board computer is attached. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
Software Updates If Nyon (BUI350) is connected to the Wi-Fi, it automatically checks whether a newer version of the software is available. If a software update is available, a notification will inform the user of this. Alternatively, the user can search for updates manually under <System Settings>.
(e.g. from intense sunlight without adequate ventila- tion). Extreme temperatures can cause the components (especially the bat- tery) to become damaged. Keep the screen of your Nyon clean. Dirt can cause faulty brightness detec- tion. The day/night switchover function in the navigation mode may function incorrectly.
✔ A) GPS required Premium functions The standard functions of the Nyon (BUI350) operating system can be supplemented through the purchase of premium functions via the App Store for Apple iPhones or the Google Play store for Android devices. Bosch eBike Systems...
Nyon as the owner can still use the bike. Guest rights Once an owner is set on the Nyon, every additional user who logs in is auto- matically considered a guest. When the guest logs out, all activity data that could not be synchronized be- fore the logout will automatically be deleted.
The interface displays and texts may change slightly following a software update. The Nyon has a touch-sensitive screen. The individual screens can be navi- gated between by swiping right or left. Status screen functions or submenus can be called up by pressing the corresponding buttons.
Here, the background can be changed from light to dark. Button for <Brightness> Here, a brightness setting can be selected from the following: 25 % | 50 % | 75 % | 100 % | Auto. Smartphone battery charging <Information> Events that are currently occurring are shown here (e.g. map down- load). Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
The bike component page displays the serial number and hardware and soft- ware versions for each component, in addition to other key data that is relevant for the components. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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You can display the speed and distance in kilometers or miles, display the clock in 12– or 24–hour format, adjust the time, date and time zone and select your preferred language. You can reset the Nyon to its factory set- tings, run a software update (if available) and choose between a black and white design.
The screen is colored according to the assistance level that is set. Connection to heart rate monitor This also functions as a placeholder for additional events. An indica- tor is displayed whenever the respective event occurs (e.g. connec- tion to a smartphone) Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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If a Bluetooth® and/or Wi-Fi connection is present, this will be dis- played in the middle of the corresponding icons. eBike battery charging Current state of charge of the eBike battery Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
English – 41 <Trip Data Screen> <Trip Distance> Indicator for distance traveled <Trip Time> Indicator for trip duration <Avg. Speed> Indicator for average speed <Altitude> Indicator for altitude Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
The navigation system draws on map material that is based on Open- StreetMap (OSM). Whenever you switch on Nyon, it will begin with a satellite search to enable it to receive GPS signals. Once enough satellites have been found, the location point will change color from gray to blue.
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The circle around the user's position shows how far they are able to travel with the current level of battery charge, taking into account Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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(e.g. a restaurant). Depending on the input, all potential ad- dresses within a radius of 100 km will be shown to you. Button for <Home> By selecting this button, you will be directed to your home ad- dress. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
If you have imported or planned GPX routes via the online portal, these will be transmitted to your Nyon via Bluetooth® or a Wi-Fi connection. You can begin these routes as and when necessary. If you are located in the vicinity of the route, you can be directed to the start of the route or begin following the navigation system immediately.
The following table provides an overview of the possible displays relating to the eBike battery charge level. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
Appearance Color eBike battery charge level at destination Green > 30 % Orange 15 % ... 30 % 7 % ... 15 % < 7 % <Analysis Screen> <Riding Mode Usage> Indicator for use of different riding modes <Max. Speed> Indicator for maximum speed Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
As an option, the function can also be started via <Settings> → <Screens>. The following options are available to you: – Move screens – Create new screens – Delete screens – Add predefined screens Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
English – 49 <Fitness Screen> (predefined screen) <My Power> Indicator for own output <Cadence> Indicator for cadence <Heartrate> Indicator for heart rate <Calories> Indicator for kilocalories burned Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
English – 50 <eMTB Screen> (predefined screen) <Slope> Indicator for gradient <Altitude> Indicator for altitude <Altitude Graph> Indicator for elevation profile <Max. Slope> Indicator for maximum gradient <Ascent> Indicator for gradient Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
Indicator for distance traveled <Trip Time> Indicator for trip duration <Avg. Speed> Indicator for average speed <Quick Menu> Selected settings are displayed on the quick menu. These settings can also be changed while riding. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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– <Custom Riding Modes> (premium function, can be obtained from the App Store or Google Play Store) Via this submenu, you can select individual riding modes. – <Quick Menu> Via this submenu, you can leave the <Quick Menu> again. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
The following description of the eBike Connect app applies to the Kiox (BUI330) and Nyon (BUI27x and BUI350) on-board computers. Activation of the Bosch eBike Connect Application To be able to use all eBike Connect functions, a smartphone with the Bosch eBike Connect application is required.
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English – 54 If the Bosch eBike Connect application is active and there is a Bluetooth® connection to your on-board computer, data is automatically synchronized between the on-board computer and smartphone. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
English – 55 Main Menu of Bosch eBike Connect Symbol Menu item Function <Feed> Under this menu item, you will find an over- view of the kilometers ridden in the past month, a display of the last activity that has not yet been completed and current mes- sages.
If you are using Nyon, the planned route is automatically transmitted to Nyon as soon as there is a connection between the app and Nyon. If you are using Kiox, then you transmit the planned route by selecting the button to start the route and confirm with OK once you have read the safety instructions.
For each eBike, the name can be changed or the eBike can be deleted from the selection list. <Shop> menu item If you are using Nyon, you have the option of expanding the functionality of your on-board computer with the <Shop> menu item in terms of premium functions.
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If you are satisfied with the defi- nition, save the riding mode. The riding mode is then automatically transmit- ted to Nyon if there is a Bluetooth® connection. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
As the software may be updated over the course of the year, it is possible that the interface displays and/or texts may change. The following description of the online portal applies to Kiox and Nyon. Online Registration Internet access is required for online registration.
You can choose between three different routes (<Fast>, <Scenic> and <MTB>). – The <Fast> route shows you the fastest connection from your location to your selected destination while avoiding steeper slopes. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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If you are using Nyon, the planned route is automatically transmitted to Nyon as soon as there is a connection between the app and Nyon. <Explore> Under the <Explore> menu item, tour suggestions for your surrounding area are offered to you through the "Outdooractive"...
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The turn-by-turn directions can be switched off with the top right button. If Nyon is near the starting point, navigation can be started immediately. If Nyon is further away from the starting point, the rider can receive direc- tions to it.
<My eBike> menu item Under <My eBike>, you can manage your eBike components, and create and adapt custom riding modes (only with Nyon). <Help> menu item Under the <Help> menu item, you will find a selection of FAQs, contact in- formation, legal information and information on the system and licenses.
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English – 64 – <Delete all your eBike activities> Here you can delete all eBike activities. Under <Connected apps>, you can connect to the apps of Bosch partners, consequently synchronizing your activities with these apps. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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English – 65 Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
Clean the buttons if need be. Configuration error Restart the system. If the problem per- sists, contact your Bosch eBike dealer. Drive unit connection Have the connections checked problem eBike battery connection...
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(does not apply to BUI350) Software version error Restart the system. If the problem per- sists, contact your Bosch eBike dealer. Internal drive unit fault Restart the system. If the problem per- sists, contact your Bosch eBike dealer. Internal software error Restart the system.
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English – 68 Code Cause Corrective measures Restart the system. If the problem per- sists, contact your Bosch eBike dealer. Configuration error Restart the system. If the problem per- sists, contact your Bosch eBike dealer. Temperature error The eBike is outside of the permissible temperature range.
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Restart the system. If the problem persists, contact your Bosch eBike dealer. Software version error Contact your Bosch eBike dealer so that they can perform a software update. Error relating to third- Observe the information in the operat-...
Do not dispose of eBikes and their components with household waste. You may recycle your Bosch battery pack by calling 1.800.822.8837. Bosch eBike Systems 1 270 U20 Nen | (02.10.2020)
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Robert Bosch GmbH 72757 Reutlingen Germany www.bosch-ebike.com 1 270 U20 Nen (2020.10) T / 71...