7-2-2
Causes and Correction When You Cannot Go Online from the Sysmac Studio
The following table lists the possible causes when you cannot go online with the Soft-NA from the Sys-
mac Studio.
Cause
Incorrect settings or faulty
communications path
Inability to operate the
Soft-NA
High load on the PC
Troubleshooting Incorrect Settings and Faulty Communications Path
The actions to take for "Incorrect settings or faulty communications path" are described below.
Sysmac Studio cannot
connect to the PC.
Is power supplied to the PC?
Are the Ethernet cables
connected properly?
Is the Connection-destination
IP address set correctly in the
Communications Setup of the
NA-series Programmable Terminal Soft-NA User's Manual (V126)
Description
There is a mistake in the settings that the
Sysmac Studio uses to go online with the
Soft-NA. Or, the communications path is
faulty.
An error according to which the opera-
tion of the Soft-NA stops has occurred.
The load on the PC is too high and there
is not enough time to connect to Sysmac
Studio.
No
Yes
No
No
Yes
No
No
Sysmac Studio?
Yes
No
A
Refer to Troubleshooting Incorrect Set-
tings and Faulty Communications Path
on page 7-3.
Restart the Soft-NA or PC.
Exit the other applications. Also, execute
the operation after waiting for processes
being executed in the background, such
as a virus scan, etc. to end.
Turn ON the power supply to the PC.
Can the Sysmac Studio go
online with the PC ?
Insert the cable connectors at the personal computer
and Ethernet switches until they lock into place.
Make sure the LINK indicator on the PC (switching
hub) is lit.
Can the Sysmac Studio go
online with the PC ?
Correct the Connection-destination IP address
in Communications Setup of Sysmac Studio.
Can the Sysmac Studio go
online with the PC ?
7 Handling Errors
Correction
Yes
Yes
Yes
B
7 - 3
7
Need help?
Do you have a question about the Sysmac NA Series and is the answer not in the manual?