ESI IVX 20 Plus User Manual Supplement page 2

IVX 20 Plus: additional features

pagers, in sequence, until someone does finally retrieve the message. This is useful for a variety of

individuals who must be "on-call" after hours, such as doctors, plumbers, technical support

representatives, wrecker drivers and volunteer fire fighters.

Programming your cascade paging mailbox

Press PROG/HELP * followed by the cascade paging mailbox number. You will be prompted for

recording mailbox greetings; password administration, programming the pager numbers and intervals;

and accessing previously deleted messages.

To set the pager numbers, you will be prompted to enter each paging number and the number of times

that it is to be paged before the next paging number is also paged.

Note: Enter only the paging number; do not include the line access code (9, 8 or 7). To insert a

two-second pause, press CONF.

Note: For those situations where more than one cascade paging mailbox is in operation, IVX

automatically sends the mailbox number to the display of a digital pager, to indicate which

mailbox has new messages.

Retrieving cascade paging mailbox messages

Retrieving messages when off-premises

Call the main number.

If the auto attendant main greeting answers, press * and the cascade paging mailbox number.

If a live operator answers, have the operator transfer you (by pressing VOICEMAIL * followed by

entry of the mailbox number).

Retrieving messages when using a Digital Feature Phone

Press VOICEMAIL * followed by entry of the mailbox number.

Virtual Mailbox Key

To help monitor that all messages have been picked up, you can program a programmable feature key

on any Digital Feature Phone as a Virtual Mailbox Key for the cascade paging mailbox. When new

messages exist, the key will blink; press it to connect automatically to the mailbox.

Program the programmable feature key with VOICEMAIL * followed by entry of the mailbox number

(see "Programmable feature keys," page A.26 in your IVX 20 User's Guide).

Message Recycle Bin (un-delete)

IVX stores your most recently deleted 10 messages in a Message Recycle Bin to allow you to recover, or

"un-delete," messages that may have been deleted in error.

You access the Message Recycle Bin through user programming (PROG/HELP 9). Press 9 to advance

through deleted messages. Press 8 to restore a message to your mailbox as an old message.