Xerox 560 User Manual page 314

Troubleshooting
Symptom
The fax received by the
recipient is blank.
Fax was not transmitted.
314 Xerox Color 550/560 Printer
User Guide
Cause
The document was loaded incorrectly.
The fax number may be wrong.
The telephone line may be incorrectly
connected.
There may be a problem with the
recipient's fax machine.
Solution
Document feeder: place the
document to be faxed faceup.
Document glass: place the
document to be faxed facedown.
Check the fax number.
Check the telephone line
connection. If it is disconnected,
connect it.
Contact the recipient.