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USER INSTRUCTIONS THE WIDEX DAILY™ FAMILY D-CIC/D-CIC TR/D-CIC-M/D-CIC-M TR model Completely-in-canal...
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YOUR WIDEX® HEARING AID (To be filled out by the hearing care professional) CIC CIC-M Vent: Short Full length None Your hearing aid series: PROGRAMS Master Music TV Comfort Phone ...
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NOTE The CIC-M is not a wireless hearing aid, which means that the hearing aid can- not communicate with each other or with any other accessory. Consequently, you cannot adjust the sound and you will only have one listening program. NOTE Not all hearing aids can be used with a DEX accessory.
CONTENTS YOUR WIDEX HEARING AID............... 6 Welcome to Widex..................6 Your hearing aid at a glance...............6 Important safety information.................7 THE HEARING AID..................9 Indications for use................... 9 Intended use.....................9 The battery....................... 9 Low battery indication................10 Changing the battery................. 10 Sound signals....................11 Lost partner ....................12 How to tell right from left................12...
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CLEANING....................18 Tools.........................18 Cleaning the hearing aid................18 The wax guard....................21 ACCESSORIES..................24 Accessories.....................24 TROUBLESHOOTING................25 REGULATORY INFORMATION..............28 EC directives....................28 Directive 2014/53/EU................28 Information regarding disposal..............28 FCC and ISED statements................29 SYMBOLS....................32...
YOUR WIDEX HEARING AID Welcome to Widex Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid.
Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact your local emergency number or hospital immediately.
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Your hearing aids are designed to operate within the temperature, humidity and atmospheric pressure ranges of 0°C (32°F) to 50°C (122°F), 10%-95% rH and 750 to 1060 mBar. You can find technical data sheets and additional information on your hearing aids on https://global.widex.com.
THE HEARING AID Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (10 dB HL) to severe (90 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.
NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid. Otherwise your hearing aid may not function as expec- ted. Never attempt to recharge your hearing aid batteries, as they could ex- plode.
Now place the new battery in the door as shown. Close the door. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.
Ask your hearing care professional to turn these sounds signals off if you don't need them. Lost partner (Only available in selected models) Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear.
To turn off the hearing aid, push the battery door downwards. NOTE You can also cup the hearing aid in your hand to verify that it is turned on. If it's on, it will whistle. Don't forget to turn off the hearing aid when it is not in use. Putting on and removing your hearing aid Close the battery lid completely.
Removing the hearing aid Use the extraction cord to take the hearing aid out of your ear. NOTE If you find it difficult to take out the hearing aid, move it carefully from side to side while pulling on the extraction cord. Sound adjustment Your hearing aid adjusts the sound automatically according to your sound environment.
To mute your hearing aid: ● Keep pressing the lower part of the volume key on the remote control until you can hear the steady sound To turn the sound on again: ● Press the upper part of the volume key or ●...
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PROGRAMS This program is a combination of the hearing aid's microphone and the telecoil. You listen to the sound source, but can also hear other sounds. Phone This program is designed for listening to phone conversations Plays tones or noise for a relaxing sound back- ground SPECIAL PROGRAMS Compound programs...
The Zen program Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the back- ground. If you perceive a decrease in loudness or tolerance of sounds, speech not to be as clear, or worsening tinnitus, contact your hearing care professio- nal.
CLEANING Tools You will receive the following cleaning tools with your hearing aid: 1. Cloth 2. Brush 3. Long wax-removing tool 4. Short wax-removing tool 5. Battery magnet 2. 3. 4. 5. Cleaning the hearing aid Cleaning your hearing aid every day will make it more efficient and more comfortable to wear.
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The sound outlet Remove any visible earwax from around the sound outlet with the small brush or cloth. Nev- er try to clean the wax guard. NOTE If you can't clean the sound outlet, contact your hearing care professional. Never insert anything into the sound outlet as this can ruin your hearing aid.
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Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is right for you.
The wax guard The wax guard helps to protect the hearing aid against earwax. Always use wax guards supplied by Widex with your hearing aid. Changing the wax guard Open the wax guard case as illustrated. The wax guard consists of the following parts: 1.
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Keep the holder at a right angle. Pull the used wax guard straight out. Insert the new wax guard into the opening of the sound outlet and press it gently.
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Pull the holder straight out. Ask your hearing care professional about how often you should change the wax guard. The wax guard is for one-time use only and is not intended to be cleaned. If the wax guard fits loosely, discard it and use a new one. If the wax guard falls off inside your ear, contact your doctor or hearing care professional to have it removed.
ACCESSORIES Accessories You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care pro- fessional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX 2 for easy landline use FM+DEX...
TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is It is not turned on Make sure the battery is completely silent...
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Problem Possible cause Solution The hearing aid whis- Your ear is blocked by Contact your doctor tles continuously earwax It is not correctly Take it out and reinsert it placed in your ear ca- It fits loosely in your Contact your hearing care ear canal professional The hearing aid is un-...
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Problem Possible cause Solution Your hearing aids are The connection be- Turn them off and on again not working in syn- tween the hearing aids chrony is lost The hearing aids do a. The device is used a. Move the device closer to not respond with a beyond the transmis- the hearing aids...
REGULATORY INFORMATION EC directives Directive 2014/53/EU Hereby, Widex A/S declares that this D-CIC/D-CIC TR/D-CIC-M/D-CIC-M TR is in compliance with the essential requirements and other relevant provi- sions of Directive 2014/53/EU. The D-CIC/D-CIC TR/D-CIC-M/D-CIC-M TR contains a radio transmitter op- erating at 10.6 MHz, -54 dBμA/m @10 m.
FCC and ISED statements FCC ID: TTY-DCIC IC: 5676B-DCIC Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
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ISED RADIATION EXPOSURE STATEMENT: This equipment complies with ISED RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. ISED EXPOSITION AUX RADIATIONS: Cet équipement est conforme avec ISED les limites d’exposition aux rayonnements défi nies pour un contrôlé...
SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
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Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand markets.
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