Widex DREAM440 User Instructions
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Widex DREAM440 User Instructions

Widex DREAM440 User Instructions

The dream series, d-9 model behind-the-ear
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USER INSTRUCTIONS
THE DREAM™ SERIES
D-9 model
Behind-the-ear

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Summary of Contents for Widex DREAM440

  • Page 1 USER INSTRUCTIONS THE DREAM™ SERIES D-9 model Behind-the-ear...
  • Page 2 YOUR WIDEX HEARING AID (To be filled out by the hearing care professional)  DREAM440  DREAM330  DREAM220  DREAM110 Programs:  Master  Audibility Extender  Music  Audibility Extender  TV  Audibility Extender  Comfort  Audibility Extender ...

  • Page 3: Table Of Contents

    CONTENTS SYMBOLS........4 THE HEARING AID .

  • Page 4: Symbols

    SYMBOLS The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regard- ing any special care to be exercised. Non-ionizing radiation.

  • Page 5: The Hearing Aid

    THE HEARING AID The illustration below shows the hearing aid without the ear-set. The choice of ear-set solution depends on your specific needs. Please refer to the separate ear-set user manual. 1. Microphone openings 2. Volume control (optional) 3. Program button 4.
  • Page 6 “Ear-sets for Widex BTE hearing aids”. WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids” contain important information and instructions. Read these booklets carefully before you start using the hearing aid.
  • Page 7 Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hearing aids may be provided with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet.

  • Page 8: Acoustic Indicators

    Clicking sound Changing program Message Tones/off Starting up the hearing aid Message Tone/off Warning about low battery Message 4 tones/off Warning about lost partner Message Service reminder Message Note: “Warning about lost partner” can only be made available in DREAM440.

  • Page 9: The Battery

    The battery We recommend zinc-air batteries. Use a size 13 battery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries. Otherwise there is a risk that the battery life may be reduced.
  • Page 10 Place the battery in the drawer, so that the plus (+) sign on the battery faces upward. You can use the battery magnet provided to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted.

  • Page 11: Low Battery Indication

    Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disa- bled (see page 8). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid.

  • Page 12: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch. Push the switch upwards to turn on the hearing aid. An acoustic indicator will indi- cate that the hearing aid has been switched on unless this function has been disabled.

  • Page 13: Right/Left Identification

    Right/left identification If you wear hearing aids on both ears, the hearing aids can be provided with colored marks (red mark = right and blue mark = left). The arrow shows the position of the identification mark.

  • Page 14: Positioning The Hearing Aid

    Positioning the hearing aid Insert the earpiece in the ear canal while holding the lower part of the tube. It may help to pull the outer ear backwards and upwards with the opposite hand. Place the hearing aid behind the ear, so that the hear- ing aid and tube rest comfortably on the ear, close to your head.

  • Page 15: Removing The Hearing Aid

    Removing the hearing aid Remove the hearing aid from its position behind the ear. Carefully pull the earpiece out of the ear canal, while holding the lower part of the tube. If the earpiece is provided with an extraction cord, take hold of this and carefully pull the ear-tip out of the ear canal.

  • Page 16: Volume Adjustment

    Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment. Your hearing aid may furthermore be provided with a volume control, shaped like a small lever. Push the lever upward to gradually raise the volume. Push the lever downwards to gradually lower the volume.
  • Page 17 CAUTION If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care professional. To turn off the sound completely •...

  • Page 18: Lost Partner Alarm

    Lost partner alarm (Note: Only applicable if this feature is available and has been activated by your hearing care professional.) If one of your hearing aids falls off your ear, and/or the battery is exhausted, a tone signal and a spoken mes- sage will sound two times in the other hearing aid.
  • Page 19 Generates different kinds of tones or noise. Compound The Master program in one ear and Zen, programs Reverse focus, T, MT or Phone in the other. Zen+ Special Zen program with up to three differ- ent Zen styles Phone+* For phone use only. Transmits the telephone sound received in one hearing aid to the other hearing aid.
  • Page 20 Zen program Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background. These sounds are shaped according to your hearing loss. The Zen program may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds.
  • Page 21 Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background (i.e., music/noise source) for adults who desire to listen to such a background in quiet.
  • Page 22 Precautions To ensure the safety and effectiveness of the Zen pro- gram when used as a sound therapy tool for tinnitus, the tinnitus management program must be designed and conducted by Hearing Healthcare Professionals who are trained in tinnitus management. A tinnitus management program should include a complete audiological evaluation, tinnitus diagnosis, counseling, use of proper amplification and/or sound therapy tools.
  • Page 23 Risks There are no known risks or side effects associated with the use of the Zen program. However, consistent with our recommendations on the use of conventional hearing aids, stop using the hearing aids (and the Zen program) and seek attention from your hearing health- care professional if any of the following symptoms are noted: •...

  • Page 24: Switching Between The Listening Programs

    Switching between the listening programs To change programs, press the pro- gram button briefly. Each time you switch to another program, an acous- tic indicator will sound unless this function has been disabled. Program 1: Message or one short beep Program 2: Message or two short beeps Program 3: Message or three short beeps Program 4: Message or one long and one short beep...

  • Page 25: Zen

    Zen+ This program is accessed via a long press (more than 1 second) on the program button on the hearing aid or the RC-DEX. A short press then allows you to cycle through the available Zen styles. You can exit Zen+ by pressing and holding the program button for more than 1 second.

  • Page 26: Using A Telephone

    Using a telephone When using a telephone, we rec- ommend that you hold the tele- phone against your head at an angle above your ear, rather than directly against the ear. If the sound is not optimal, try mov- ing the telephone earpiece to a slightly different position.

  • Page 27: Cleaning

    CLEANING The following cleaning accessories are available for the hearing aid and ear-set*. For cleaning the ear-set, see the user manual “Ear-sets for Widex BTE hearing aids”. 1. Cloth 2. Wax removing tool 3. Cleaning thread Contact your hearing care professional if you need additional supplies of cleaning accessories.

  • Page 28: The Hearing Aid

    The hearing aid Clean the hearing aid with the soft cloth after use. WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction. When the hearing aid is not in use, keep it in a warm, dry place with the battery drawer open, to ventilate the hearing aid and allow it to dry.

  • Page 29: Accessories

    TV-DEX for listening to TV and audio M-DEX for cell phone applications and remote control T-DEX for connecting hearing aids to cell phones using a telecoil FM+DEX the FM+DEX is a high-quality streaming device designed specifically for Widex hearing aids...
  • Page 30 Direct audio input (DAI) The hearing aid can be furnished with an audio shoe. This allows direct connection to different kinds of ac- cessories (FM and CROS/Bi-CROS systems), as well as external audio equipment (radio, TV, etc.). On the form on the next page, your hearing care pro- fessional can make a note of the audio programs you have access to and where they are located.
  • Page 31 Program order M-DAI           WARNING If the hearing aid is connected to equipment which is connected to the electrical mains, this equipment must comply with IEC 60065, IEC 60950-1, IEC 60601-1 or equivalent UL safety stan- dards.
  • Page 32 FM systems The Widex FM system, SCOLA, consists of a wireless microphone and a receiver clicked onto the hearing aid via an FM shoe. The system can be set according to your needs. For more information on the SCOLA FM system, consult the SCOLA™...

  • Page 33: In Case Of Malfunction

    IN CASE OF MALFUNCTION Problem Possible cause Solution The hearing The hearing aid is Make sure the battery aid is com- not turned on drawer is pushed all the pletely silent way upwards The battery does not Insert a new battery in work the hearing aid The hearing...
  • Page 34 Note: This information covers only the hearing aid. See the “Ear-sets for Widex BTE hearing aids” user manual for information specific to your ear-set. If the problems persist, contact your hearing care pro- fessional for assistance.

  • Page 35: Caring For Your Hearing Aid

    CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days.

  • Page 36: Warnings

    WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately and the 24 Hour National Button Bat- tery Ingestion Hotline at (202) 625-3333.
  • Page 37 • Regular use of a de-humidifier is recommended to help avoid malfunction of the hearing aid. • Do not use Widex hearing aids in mines or other areas with explosive gases. • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans.
  • Page 38 CAUTION • Your hearing aid has been tested for interference according to international standards. Nevertheless, it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems, room surveillance equipment and cell phones. •...

  • Page 39: Advice

    ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds.

  • Page 40: Adapting To Your Hearing Aids

    Congratulations for taking the first steps toward re- storing your communication skills with the purchase of state-of-the-art hearing aids from Widex. Because many of the sounds you may now hear have not been fully audible without hearing aids, we urge you to take a few minutes to perform the following sim- ple activities in the order listed.
  • Page 41 • Before going to a restaurant, call ahead and request a seat away from the kitchen or bar area. Remember that in noisy places, even normal hearing people may struggle to hear. For more activities, training materials, and helpful com- munication hints please go to www.widex.com.

  • Page 42: Regulatory Information

    REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink technology as it is implemented in the DREAM™ hear- ing aids. Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Antenna Inductive an- Inductive Inductive an- Embedded tenna antenna tenna ceramic an- type tenna...
  • Page 43 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Channel Single chan- Single Single chan- 5 logical nel radio channel nel radio channels radio Bandwidth 660 kHz (-15 660kHz 660kHz 1 MHz (-15 dB) (-15 dB) Data-rate 212 kbit/sec- 212 kbit/ 212 kbit/sec- 2.1 Mbps ond (raw second...
  • Page 44 (Benefits) The use of wireless transmission allows convenient and synchronized control of hearing aid functions. The DREAM wire- less hearing aids share input information between the two part- ner hearing aids. In so doing, the wearers would experience the following additional user benefits (only when wearing binaural DREAM hearing aids).
  • Page 45 (Risks) The use of the DREAM/DEX should not interfere with oth- er devices such as a pacemaker. However, to be extra cautious, Widex follows the guidelines recommended by the manufactur- ers of implantable defibrillators and pacemakers for their pa- tients when using cell phones. Specifically, hearing aid wearers who also use a pacemaker should •...
  • Page 46 RADIO TRANSMITTER / CABLES / TRANSDUCERS The DREAM™ series hearing aid contains a radio transmitter / re- ceiver with the following Radio transmitter parameters: • Frequency (range): 10.6 MHz (10.2 – 11.0 MHz) • Bandwidth (-15dB): 660 kHz • Channel: Single channel radio •...
  • Page 47 QUALITY OF SERVICE FOR WIRELESS TECHNOLOGY IN THE WIDEXLINK SYSTEM WidexLink wireless technology enables communication between two partners of a binaural pair of DREAM hearing aids and with their matched external devices. The requirements for the quality of service (QoS) vary among the various components and their in- tended user scenarios.
  • Page 48 • A built-in pairing table which specifies valid and legitimate pairing among units • A proprietary Widex communication protocol which checks the package numbers during each transmission. • A Cyclic Redundancy Check (CRC) to check data validity and...
  • Page 49 GUIDANCE AND MANUFACTURER’S DECLARATION Electromagnetic emissions The DREAM™ series hearing aids are intended for use in the elec- tromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Emissions test Compliance Electromagnetic environment...
  • Page 50 Electromagnetic immunity The DREAM™ series hearing aids are intended for use in the elec- tromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Immunity IEC 60601 Compliance Electromagnetic...
  • Page 51 Immunity IEC 60601 Compliance Electromagnetic Test Test level level environment – guidance Voltage <5 % U dips, short (>95 % dip applicable *) applicable *) interruptions in U ) for and voltage 0.5 cycle variations on 40 % U power sup- (60 % dip ply input in U...
  • Page 52 Electromagnetic immunity – cont. The DREAM™ series hearing aids are intended for use in the elec- tromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Immunity IEC 60601 Compli-...
  • Page 53 Immunity IEC 60601 Compli- Electromagnetic environ- Test Test level ance level ment – guidance Where P is the maximum output power rating of the transmitter in watts (W) according to the transmit- ter manufacturer and d is the recommended separa- tion distance in meters (m).
  • Page 54 NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Elec- tromagnetic propagation is affected by absorption and reflection from structures, objects and people. a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radi- os, amateur radio, AM and FM radio broadcast and TV broad- cast cannot be predicted theoretically with accuracy.
  • Page 55 Rated maximum Separation distance according to frequency output power of of transmitter (m) transmitter 150 kHz to 80 MHz to 800 MHz to 80 MHz 800 MHz 2.5 GHz √ √ √ d = 1.2 d = 1.2 d = 2.3 0.01 0.12 0.12...
  • Page 56 (EMI/EMC Compliance). The DREAM™ hearing aid complies with the following EMC/EMI standards: Standard Test type Note 47 CFR Part RF emissions USA Federal Communications 15, subpart C Commission (FCC) require- ments for intentional radiators. EN 303 330-2 RF emissions EMC and radio spectrum mat- V1.3.1 incl.
  • Page 57 IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchas- ing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists.
  • Page 58 FCC ID: TTY-D9 IC: 5676B-D9 Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 59 Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment. Industry Canada Statement / Déclaration d’industrie Canada Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
  • Page 60 Hereby, Widex A/S declares that this D-9 is in compli- ance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.com...
  • Page 61 Hearing aids, accessories and batter- ies should not be disposed of with nor- mal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.

  • Page 62: Additional Program Forms

    ADDITIONAL PROGRAM FORMS Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program:...
  • Page 63 Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program:...
  • Page 64 Manufacturer CIB291/1112 ¡9 514 0135 041>¤ ¡#01v¤ Printed by HTO / 2012-11 9 514 0221 041 #01...

This manual is also suitable for:

Dream330Dream220Dream110

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