Widex DREAM440 User Instructions
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Widex DREAM440 User Instructions

Widex DREAM440 User Instructions

Dream series in-the-ear d-xp model
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USER INSTRUCTIONS
THE DREAM™ SERIES
D-XP model
In-the-ear

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Summary of Contents for Widex DREAM440

  • Page 1 USER INSTRUCTIONS THE DREAM™ SERIES D-XP model In-the-ear...
  • Page 2 YOUR WIDEX HEARING AID (To be filled out by the hearing care professional) Vent:   Vent   No vent … DREAM440 … … DREAM330 … … DREAM220 … … DREAM110 …...
  • Page 3 Programs: … Master … Audibility Extender … Music … Audibility Extender … TV … Audibility Extender … Comfort … Audibility Extender … Reverse focus … Audibility Extender … Phone … Audibility Extender … T … Audibility Extender … M+T … Audibility Extender …...

  • Page 4: Table Of Contents

    CONTENTS THE…HEARING…AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Acoustic indicators .
  • Page 5 The microphone openings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 The vent .
  • Page 6 THE HEARING AID 1 . Microphone openings 2 . Battery compartment cover (on/off function) 3 . Nail grip 4 . Sound outlet 5 . NanoCare wax guard 6 . Vent (Not in all versions) .
  • Page 7 If you need help to identify the serial number (usually six or seven digits) on the product, please contact your hearing care professional . WARNING This booklet contains important information and instructions . Please read this booklet carefully before you start using the hearing aid . NOTE Your hearing aid and accessories may not look exactly as illustrated in this booklet .
  • Page 8 Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments . The hear- ing aids may be provided with the Zen program intended to pro- vide a relaxing sound background (i .e . music/noise source) for adults who desire to listen to such a background in quiet .
  • Page 9 Description of device The hearing aid uses a proprietary wireless technology, Widex- Link, to enable communication between the left and the right hearing aids, as well as between the hearing aids and the DEX accessories . Your hearing aid may be provided with a listening program called Zen .

  • Page 10: Acoustic Indicators

    Changing program via remote control Message Tones/off Starting up the hearing aid Message Tone/off Warning about low battery Message 4 tones/off Warning about lost partner Message Service reminder Message Note: “Warning about lost partner” can only be made available in DREAM440.

  • Page 11: The Battery

    The battery We recommend zinc-air batteries . Use a size 312 battery for the hearing aid . To obtain replacement batteries, please consult your hearing care professional . It is important to take note of the expiry date and the recommendations on the battery pack regarding disposal of used batteries .
  • Page 12 CAUTION Do not use batteries if there is a sticky residue from the tab or other un- wanted substance, as this can cause the hearing aid to malfunction .
  • Page 13 Use the nail grip to push the battery com- partment cover downwards and open the cover . Do not press the battery compart- ment cover beyond the open position . Place the battery so that the plus (+) sign of the battery faces upwards .
  • Page 14 You can use the battery magnet provided to steer the battery into place . If the battery compartment cover does not close easily, the bat- tery is incorrectly inserted . When changing battery, it is a good idea to hold the hearing aid over a table .

  • Page 15: Low Battery Indication

    Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disabled (see page 10) . We recommend that you always have a spare battery with you . WARNING Never leave an exhausted battery in the hearing aid . Exhausted batter- ies may leak, damaging the hearing aid .

  • Page 16: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off The battery compartment cover of your hearing aid also functions as the on/off switch . Close the battery compartment cover and push it upwards to turn the hearing aid on . An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled .
  • Page 17 Push the battery compartment cover downwards to turn the hearing aid off . NOTE: Another way to verify that the hearing aid is turned on is to cup it in your hand . If it is on, it will whistle . Please remember to turn off the hearing aid when it is not in use .

  • Page 18: Right/Left Identification

    Right/left identification A right-ear hearing aid has a red Widex logo, and a left-ear hearing aid a blue logo . The arrow shows the position of the logo .

  • Page 19: Positioning The Hearing Aid

    Positioning the hearing aid Close the battery compartment cover completely . Hold your hearing aid with your thumb and fore finger . Slowly guide the hear- ing aid into your ear canal until you feel resistance . Let go of the hearing aid and use the tip of your forefinger to gently push it into your ear until it rests comfortably in your ear canal .
  • Page 20 To help position the hearing aid properly you could pull the outer ear backwards and upwards with the opposite hand . If your hearing aid does not fit or sit properly, causing discom- fort, irritation, redness or the like, contact your hearing care pro- fessional .

  • Page 21: Removing The Hearing Aid

    Removing the hearing aid Hold the hearing aid with your thumb and forefinger and pull gently . If it is difficult, you can try to move the hearing aid carefully from side to side . It may also help to pull the outer ear back- wards and upwards with the opposite hand .

  • Page 22: Volume Adjustment

    Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment . If you have a remote control, you can also adjust the volume man- ually or mute your hearing aid . Any adjustment of the volume set- ting will be cancelled when your hearing aid is turned off, or when you change program .
  • Page 23 WARNING If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care professional . To mute the hearing aid with a remote control: Keep pressing the volume down key on the remote control after the long beep-tone has sounded and until it stops .

  • Page 24: Lost Partner Alarm

    Lost partner alarm (Note: Only applicable if this feature is available and has been activated by your hearing care professional) . If one of your hearing aids falls out of your ear, and/or the battery is exhausted, a tone signal and a spoken message will sound two times in the other hearing aid .

  • Page 25: Programs

    Programs By default your hearing aid has one program . However, with a remote control a number of additional programs, plus the special Zen program called Zen+ can be made available . Please also refer to the user instructions for your remote control . Master Standard Music...
  • Page 26 In this program you listen via the hearing aid microphones (M) and the telecoil (T) Generates different kinds of tones or noise Compound The Master program in one ear and Zen, Reverse programs focus, Phone, T or M+T in the other Zen+ Special Zen program with up to three different Zen styles...
  • Page 27 Zen program Your hearing aid may be provided with a unique optional listen- ing program called Zen . It makes musical tones (and sometimes a rushing noise) in the background . The Zen program may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds .
  • Page 28 CAUTION If you perceive a decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus, contact your hearing care professional .
  • Page 29 Benefits The Zen program may provide a relaxing listening background for some people . When the Zen program is used in a tinnitus man- agement program, its wearer may experience some relief from tinnitus . Indications for use The Zen program is intended to provide a relaxing sound back- ground (i .e ., music/noise source) for adults who desire to listen to such a background in quiet .

  • Page 30: Switching Between The Programs

    Switching between the programs If you have a remote control, you can change programs with a simple push of the program key . Each time you change program, an acoustic indicator will sound unless this function has been dis- abled . Program…1: Message or one short beep Program…2:...

  • Page 31: Zen

    Zen+ This program is accessed via a long press (more than 1 second) on the remote control program key . A short press then allows you to cycle through the available Zen styles . You can exit Zen+ by pressing and holding the program key for more than 1 second .

  • Page 32: Cleaning

    CLEANING The following cleaning accessories are available for the hearing aid . 1 . Cloth 2 . Brush 3 . Long wax removing tool 4 . Short wax removing tool Contact your hearing care professional if you need additional supplies of cleaning accessories .

  • Page 33: The Hearing Aid

    The hearing aid It is very important for the hearing aid’s performance that it is kept free from earwax and dirt . Clean your hearing aid after use with the cloth provided . WARNING Never clean the hearing aid with water or cleaning solutions, as this may cause it to malfunction .
  • Page 34 When the hearing aid is not in use, keep it in a warm, dry place with the battery com- partment cover open, to ventilate the hear- ing aid and allow it to dry .
  • Page 35 We recommend that every time you take the hearing aid out of your ear, you inspect the sound outlet and the microphone and vent openings to ensure that no earwax or dirt has gath- ered there . Below is an example of how the sound outlet and the microphone and vent openings may be positioned .

  • Page 36: The Sound Outlet

    The sound outlet It is important that the sound outlet is not blocked by earwax . If it is blocked, do as follows: Remove any visible earwax from around the sound outlet with the small brush or cloth . Do not attempt to clean the wax guard .

  • Page 37: The Microphone Openings

    The microphone openings If dirt or earwax has gathered around the microphone openings on the hearing aid front, do as follows: Open the battery compartment cover and turn the hearing aid so the cover is facing downwards (see drawing) . Guide the short wax removing tool (no .
  • Page 38 WARNING If you suspect that earwax or dirt has migrated through the micro- phone opening and into the actual microphone inside the hearing aid, contact your hearing care professional . Do not insert anything into the actual microphone .

  • Page 39: The Vent

    The vent If earwax has accumulated in and/or around the vent opening, do as follows: Clean any earwax from the vent by passing the long wax removing tool (no . 3) all the way through the vent .
  • Page 40 WARNING It is important for the performance of the hearing aid that the vent is never blocked by earwax . Make it a habit to clean the vent every day! In rare cases so much earwax can accumulate in the vent that the hearing aid sound is affected .

  • Page 41: Nanocare…Wax…Guard

    NANOCARE WAX GUARD The NanoCare wax guard helps to protect the hearing aid against earwax . Always use NanoCare wax guards with your hearing aid . Otherwise the warranty for your hearing aid will be void . The wax guard consists of the following parts: 1 .
  • Page 42 CAUTION The wax guard is disposable and for one-time use only . Do not attempt to clean or reuse a wax guard . This could damage your hearing aid and/ or cause the wax guard to become dislodged in your ear .

  • Page 43: Changing The Wax Guard

    Changing the wax guard Insert the removal hook into the used wax guard placed in the sound outlet . Pull the wax guard straight out . 1 . Vent opening 2 . Sound outlet 3 . Used wax guard...
  • Page 44 Turn the holder around so that the new wax guard is in position to be inserted . Insert the holder into the open- ing of the sound outlet and gen- tly press the wax guard into the opening . Then pull the holder straight out . The new wax guard will auto- matically detach from the holder .
  • Page 45 Discard the holder with the used wax guard . The frequency with which the wax guard should be changed var- ies from one individual to another . If you have any questions regarding your wax guard, please con- tact your hearing care professional .
  • Page 46 WARNING If the wax guard fits loosely, discard it and insert another . If the wax guard becomes dislodged from the hearing aid while in the ear canal, please contact your physician . Do not try to remove the wax guard from your ear canal yourself .

  • Page 47: Accessories

    PHONE-DEX for easy landline use* FM+DEX the FM+DEX is a high-quality streaming device designed specifically for Widex hearing aids T-DEX for connecting hearing aids to mobile phones using telecoil *Available in some countries only...

  • Page 48: In…Case…Of…Malfunction

    IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily . If the problems persist, contact your hearing care professional for assistance .
  • Page 49 Problem Possible cause Solution The hearing aid is The hearing aid is not Make sure the battery is completely silent turned on placed correctly and the bat- tery compartment cover is closed correctly . See page The battery does not Insert a new battery in the work hearing aid...
  • Page 50 Problem Possible cause Solution The hearing aid The sound outlet is See page 36 volume is not blocked powerful enough Your ear is blocked Contact your ENT doctor/phy- by earwax sician Your hearing may Contact your hearing care have changed professional The hearing aid Your ear is blocked...
  • Page 51 Problem Possible cause Solution If the hearing aid The hearing aid is not Consult your hearing care pro- is uncom fortable correctly placed in fessional on how to place the to wear your ear canal . hearing aid correctly in your ear canal The hearing aid does Contact your hearing care...
  • Page 52 Problem Possible cause Solution Your hearing aids The connection Turn the hearing aids off and are not working in between the hearing on again synchrony aids is lost The hearing aids a . The DEX is used a . Move the DEX closer to the do not respond beyond the trans- hearing aids...

  • Page 53: Caring…For…Your…Hearing…Aid

    CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care . Here are some things you can do to prolong the life of your hearing aid:...
  • Page 54 CAUTION • Turn off your hearing aid when it is not in use . Remove the battery if the hearing aid will not be used for several days . • When the hearing aid is not in use, keep it in its case in a dry location out of reach of children and pets .

  • Page 55: Warnings…

    WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used im- properly . Swallowing or improper use can result in severe injury or even fatalities . In case of ingestion, contact a physician immediately . • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves .
  • Page 56 • Risk of explosion if battery is replaced by an incorrect type or recharged . Dispose of used batteries according to the instructions . • Never allow others to wear your hearing aid, as this could cause per- manent damage to their hear ing . •...
  • Page 57 WARNING • The hearing aid is made of modern non-allergenic materials . None- theless, in rare cases skin irritation may occur . If you notice skin irri- tation in or around your ear or ear canal, contact your hearing care professional .
  • Page 58 • Regular use of a de-humidifier is recommended to help avoid mal- function of the hearing aid . • Do not use Widex hearing aids in mines or other areas with explo- sive gases . • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans .
  • Page 59 WARNING Interference with active Implants • In order to show caution, we advise to follow the guidelines recom- mended by manufacturers of defibrillators and pacemakers regard- ing use of mobile phones: • If you wear an active implantable device keep the Wireless Hearing Aids and Hearing Aid Accessories such as wireless remote controls or communicators at least 15 cm away from the implant .
  • Page 60 CAUTION • Your hearing aid has been tested for interference according to inter- national standards . Nevertheless, it is possible that unforeseen inter- ference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems, room surveillance equip- ment and mobile phones .

  • Page 61: Advice

    ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions . However, the hearing aid can help you to make the best possible use of your remaining hearing ability .

  • Page 62: Adapting To Your Hearing Aids

    Congratulations for taking the first steps toward restoring your communication skills with the purchase of state-of-the-art hear- ing aids from Widex . Because many of the sounds you may now hear have not been fully audible without hearing aids, we urge you to take a few min- utes to perform the following simple activities in the order listed .
  • Page 63 Activity 3: Purchase two copies of today’s newspaper . Ask a friend or relative to read a story aloud while you read along with the same story . Alternatively, read it aloud and listen to your own voice . It is also helpful to watch captioned TV . •...
  • Page 64 • Before going to a restaurant, call ahead and request a seat away from the kitchen or bar area . Remember that in noisy places, even normal hearing people may struggle to hear . For more activities, training materials, and helpful communica- tion hints please go to www .

  • Page 65: Regulatory…Information

    REGULATORY INFORMATION FCC ID: TTY-DXP IC: 5676B-DXP Federal Communications Commission Statement This device complies with part 15 of the FCC Rules . Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interfer- ence that may cause undesired operation .
  • Page 66 . This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter . Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment .
  • Page 67 Industry Canada Statement / Déclaration d’industrie Canada Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada . To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radi- ated power (e .i .r .p .
  • Page 68 Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p .i .r .e . ) ne dépasse pas l’intensité nécessaire à l’établissement d’une communi- cation satisfaisante .
  • Page 69 Hereby, Widex A/S declares that this D-XP is in compliance with the essential requirements and other relevant provisions of Direc- tive 1999/5/EC . A copy of the Declaration of Conformity can be found at: http://www . w idex .com/doc...
  • Page 70 Electrical and electronic equipment (EEE) contains materials, components and substances that can be hazardous and present a risk to human health and the environment when waste electrical and elec- tronic equipment (WEEE) is not handled correctly . Do not dispose of hearing aids, hearing aid accessories and bat- teries with ordinary household waste .

  • Page 71: Additional…Program…Forms

    ADDITIONAL PROGRAM FORMS Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program:...
  • Page 72 Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program:...

  • Page 73: Symbols

    SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc .) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol . If appropriate, the date of manufacture may also be stated .
  • Page 74 Symbol Title/Description Catalogue number The product’s catalogue (item) number . Serial number The product’s serial number . * Keep away from sunlight The product must be protected from light sources and/or The product must be kept away from heat Keep dry The product must be protected from moisture and/or The product must be kept away from rain Lower limit of temperature...
  • Page 75 Symbol Title/Description Upper limit of temperature The highest temperature to which the product can be safely exposed . Temperature limits The highest and lowest temperatures to which the product can be safely exposed . Consult instructions for use The user instructions contain important cautionary infor- mation (warnings/precautions) and must be read before using the product .
  • Page 76 Symbol Title/Description WEEE mark “Not for general waste” When the product is to be discarded, it must be sent to a designated collection point for recycling and recovery . CE mark The product is in conformity with the requirements set out in European CE marking directives .
  • Page 77 Symbol Title/Description Interference Electromagnetic interference may occur in the vicinity of the product . *The six- or seven-digit number on the product is the serial number . Se- rial numbers may not always be preceded by...
  • Page 80 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www . w idex .com É[5qr0w1|j;;a;f] Manual no .: 9 514 0217 001 #05 Issue: 2015-02...

This manual is also suitable for:

Dream330Dream220Dream110

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