Widex DAILY FAMILYD-CIC User Instructions
Widex DAILY FAMILYD-CIC User Instructions

Widex DAILY FAMILYD-CIC User Instructions

Completely-in-canal

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USER INSTRUCTIONS
THE WIDEX DAILY™ FAMILY
D-CIC/D-CIC TR/D-CIC-M/D-CIC-M TR model
Completely-in-canal

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  • Page 1 USER INSTRUCTIONS THE WIDEX DAILY™ FAMILY D-CIC/D-CIC TR/D-CIC-M/D-CIC-M TR model Completely-in-canal...
  • Page 2 YOUR WIDEX HEARING AID (To be filled out by the hearing care professional)  D-CIC  Non-wireless D-CIC-M Your hearing aid series: ___________________________________________  Remote control Vent:  Short   Full length   None...
  • Page 3 Programs: … Master … Music … TV … Comfort … Phone … Zen … Master + Zen … Master + Phone Date Your hearing care professional...
  • Page 4: Table Of Contents

    CONTENTS THE HEARING AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Acoustic indicators .
  • Page 5 NANOCARE WAX GUARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Changing the wax guard .
  • Page 6: The Hearing Aid

    THE HEARING AID 1 . Microphone opening 2 . Battery drawer (on/off function) 3 . Nail grip 4 . Sound outlet 5 . NanoCare wax guard 6 . Extraction cord 7 . Relief vent (short) 8 . Relief vent (full length)
  • Page 7 On page 2 of this booklet your hearing care professional can indi- cate the type of vent used in your hearing aid, if any . If you need help to identify the serial number (usually six or seven digits) on the product, please contact your hearing care professional . WARNING This booklet contains important information and instructions .
  • Page 8 Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments . The hear- ing aids may be provided with the Zen program intended to pro- vide a relaxing sound background (i .e . music/noise source) for adults who desire to listen to such a background in quiet .
  • Page 9 Description of device The D-CIC model uses a proprietary wireless technology, Widex- Link, to enable communication between the left and the right hearing aids, as well as between the hearing aids and the DEX accessories . The D-CIC model may be provided with a listening program called Zen .
  • Page 10: Acoustic Indicators

    Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions . The signal may be a spoken message or tones . The signal can also be deactivated . Functions* Default Default settings D-CIC settings D-CIC-M Adjusting volume via...
  • Page 11: The Battery

    The battery We recommend zinc-air batteries . Use a size 10 battery for the hearing aid . To obtain replacement batteries, please consult your hearing care professional . It is important to take note of the expiry date and the recommendations on the battery pack regarding disposal of used batteries .
  • Page 12 CAUTION Do not use batteries if there is a sticky residue from the tab or other un- wanted substance, as this can cause the hearing aid to malfunction . Use the nail grip to open the battery drawer . Do not press the battery drawer beyond the open position .
  • Page 13 Place the battery in the drawer so that the small plus (+) sign on the battery is visible when you hold the hearing aid as shown . You can use the battery magnet provided to steer the battery into place . If the battery drawer does not close easily, the battery is incor- rectly inserted .
  • Page 14: Low Battery Indication

    Low battery indication A message or four tones will sound when the battery is nearly exhausted, unless this function has been disabled . We recom- mend that you always have a spare battery with you . WARNING Never leave an exhausted battery in the hearing aid . Exhausted batter- ies may leak, damaging the hearing aid .
  • Page 15: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch . Close the battery drawer to turn on the hearing aid . An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled .
  • Page 16: Right/Left Identification

    Right/left identification Your hearing aids will be marked with a red Widex logo for the right ear and a blue logo for the left ear, or they may have a red or a blue shell, respectively . The arrow shows the position of the logo .
  • Page 17: Positioning The Hearing Aid

    Positioning the hearing aid Close the battery drawer completely . Hold your hearing aid by the extraction cord with your thumb and forefinger . Slowly guide the hearing aid into your ear canal until you feel resistance . Let go of the extraction cord and use the tip of your forefinger to gently push the hearing aid into your ear until it rests com- fortably in your canal .
  • Page 18 To help position the hearing aid properly you could pull the outer ear backwards and upwards with the opposite hand . If your hearing aid does not fit or sit properly, causing discom- fort, irritation, redness or the like, contact your hearing care pro- fessional .
  • Page 19: Removing The Hearing Aid

    Removing the hearing aid Gently pull the extraction cord with your thumb and forefinger . If it is difficult, you can try to move the hearing aid carefully from side to side while pulling the extraction cord . It may also help to pull the outer ear backwards and upwards with the opposite hand .
  • Page 20: Volume Adjustment

    Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment . If you have a remote control, you can also adjust the volume man- ually or mute your hearing aid . Any adjustment of the volume set- ting will be cancelled when your hearing aid is turned off, or when you change program .
  • Page 21 WARNING If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care professional .
  • Page 22 To mute the hearing aid with a remote control: Keep pressing the volume down key on the remote control after the long beep-tone has sounded and until it stops . Pressing one of the volume keys briefly will bring back the sound . Not all hear- ing aid versions have access to remote control (DEX) .
  • Page 23: Programs

    Programs Your hearing aid has one program . However, if a remote control is available for your hearing aid, a number of additional programs can be made available* . Please also refer to the user instructions for your remote control . Master Standard Music...
  • Page 24: Switching Between The Listening Programs

    Switching between the listening programs If you have a remote control, you can change programs with a simple push of the program key . Each time you change program, an acoustic indicator will sound unless this function has been dis- abled .
  • Page 25: Cleaning

    CLEANING The following cleaning accessories are available for cleaning the hearing aid . Ask your hearing care professional which accessories you need . 1 . Brush 2 . Cloth 3 . Wax removing tool with a short and a long end 4 .
  • Page 26: The Hearing Aid

    The hearing aid It is very important for the hearing aid’s performance that it is kept free from ear- wax and dirt . Clean your hearing aid after use with the soft cloth to keep it dry and clean of ear- wax or dirt .
  • Page 27 When the hearing aid is not in use, keep it in a warm, dry place with the battery drawer open, to ventilate the hearing aid and allow it to dry . We recommend that every time you take the hearing aid out of your ear, you inspect the sound outlet, the microphone opening in the battery drawer and the relief vent opening to ensure that no wax or dirt has gathered there .
  • Page 28 Below is an example of how the sound outlet, relief vent and microphone opening may be positioned in a hearing aid provided with a short vent and a full length vent, respectively . 1 . Sound outlet 2 . Relief vent (short) 3 .
  • Page 29 1 . Sound outlet 2 . Relief vent (full length, outlet) 3 . Relief vent (full length, inlet) 4 . Microphone opening...
  • Page 30: The Sound Outlet

    The sound outlet It is important that the sound outlet is not blocked by earwax . If it is blocked, do as follows: Remove any visible earwax from around the sound outlet with the small brush or cloth . Do not attempt to clean the wax guard .
  • Page 31: The Relief Vent

    The relief vent If earwax has accumulated in and/or around the relief vent open- ing, do as follows: Short vent: Clean any earwax from the vent as far as the long end of wax removing tool no . 3 can reach . Full length vent: Clean any earwax from the vent by passing the long wax...
  • Page 32 WARNING It is important for the performance of the hearing aid that the relief vent is never blocked . Make it a habit to clean the vent every day! In rare cases so much earwax can accumulate in the vent that the hearing aid sound is affected .
  • Page 33: The Microphone Opening

    The microphone opening If dirt or earwax has gathered around the microphone opening on the hearing aid front, do as follows: Open the battery drawer and remove the battery . Turn the hearing aid so the open battery drawer is facing down- wards .
  • Page 34 WARNING If you suspect that earwax or dirt has migrated through the microphone opening and into the actual microphone inside the hearing aid, contact your hearing care professional . Do not insert anything into the actual microphone .
  • Page 35: Nanocare Wax Guard

    NANOCARE WAX GUARD The NanoCare wax guard helps to protect the hearing aid against earwax . Always use NanoCare wax guards with your hearing aid . Otherwise the warranty for your hearing aid will be void . The wax guard consists of the following parts: 1 .
  • Page 36 CAUTION The wax guard is disposable and for one-time use only . Do not attempt to clean or reuse a wax guard . This could damage your hearing aid and/ or cause the wax guard to become dislodged in your ear .
  • Page 37: Changing The Wax Guard

    Changing the wax guard Insert the removal hook into the used wax guard placed in the sound outlet . Pull the wax guard straight out . 1 . Vent opening 2 . Sound outlet 3 . Used wax guard...
  • Page 38 Turn the holder around so that the new wax guard is in position to be inserted . Insert the holder into the open- ing of the sound outlet and gen- tly press the wax guard into the opening . Then pull the holder straight out .
  • Page 39 The new wax guard will automatically detach from the holder . Press the hearing aid gently against a flat surface to ensure that the wax guard remains in place . Discard the holder with the used wax guard . The frequency with which the wax guard should be changed var- ies from one individual to another .
  • Page 40 WARNING If the wax guard fits loosely, discard it and insert another . If the wax guard becomes dislodged from the hearing aid while in the ear canal, please contact your physician . Do not try to remove the wax guard from your ear canal yourself .
  • Page 41: Accessories

    M-DEX for mobile phone applications and remote control PHONE-DEX for easy landline use** FM+DEX the FM+DEX is a high-quality streaming device designed specifically for Widex hearing aids CALL-DEX an ultra-compact device for streaming conversations from mobile phones to hearing aids...
  • Page 42 COM-DEX a hands-free device for streaming high-quality sound from any mobile phone to hearing aids . COM-DEX APP available for iPhone and Android via COM-DEX UNI-DEX a wired plug-and-play connection to mobile phones * Not all D-CIC model versions have access to remote control or DEX. ** Available in some countries only...
  • Page 43: In Case Of Malfunction

    IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily . If the problems persist, contact your hearing care professional for assistance . Problem Possible cause Solution The hearing aid is The hearing aid is not...
  • Page 44 Problem Possible cause Solution The hearing aid The sound outlet is See the cleaning section . volume is not blocked powerful enough Your ear is blocked by ear- Contact your ENT doc- tor/physician Your hearing may have Contact your hearing changed care professional The hearing aid...
  • Page 45 Problem Possible cause Solution The hearing aid is The hearing aid is not Consult your hearing uncom fortable to placed correctly in your care professional on how wear ear canal to place the hearing aid correctly in your ear canal . The hearing aid does not Contact your hearing fit your ear properly...
  • Page 46 Problem Possible cause Solution The hearing aids The DEX is used beyond Move the DEX closer to do not respond the trans mission range the hearing aids with a corre- sponding change in volume or pro- Strong electromagnetic Move away from known gram to the DEX* interference in the vicinity source of EM interfer-...
  • Page 47 Problem Possible cause Solution The wearer hears The battery in one of the Replace battery in one or “interrupted” hearing aids has expired both hearing aids speech (on and off) from the hearing aids or no speech (muted) Strong electromagnetic Move away from known from the trans- interference in the vicinity...
  • Page 48: Caring For Your Hearing Aid

    CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care . Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use . Remove the battery if the hearing aid will not be used for several days .
  • Page 49 WARNING • Avoid dropping your hearing aid – perform cleaning and battery changes while holding the hearing aid above a soft surface . • Do not wear your hearing aid while in the shower or swimming, or when using a hair dryer, and avoid let ting the hearing aid come into contact with sticky or greasy substances, such as hair spray or sun- screen .
  • Page 50: Warnings

    WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly . Swallowing or improper use can result in severe injury or even fatalities . In case of ingestion, contact a physician immediately . • Keep hearing aids and their parts, accessories and batteries out of reach of children and anyone else who might swallow such items or otherwise cause injury to themselves .
  • Page 51 WARNING • Risk of explosion if battery is replaced by an incorrect type or recharged . Dispose of used batteries according to the instructions . • Never allow others to wear your hearing aid, as this could cause per- manent damage to their hear ing . •...
  • Page 52 WARNING • The hearing aid is made of modern non-allergenic materials . None- theless, in rare cases skin irritation may occur . If you notice skin irri- tation in or around your ear or ear canal, contact your hearing care professional .
  • Page 53 • Regular use of a de-humidifier is recommended to help avoid mal- function of the hearing aid . • Do not use Widex hearing aids in mines or other areas with explo- sive gases . • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans .
  • Page 54 WARNING Interference with active Implants • In order to show caution, we advise to follow the guidelines recom- mended by manufacturers of defibrillators and pacemakers regard- ing use of mobile phones: • If you wear an active implantable device keep the Wireless Hearing Aids and Hearing Aid Accessories such as wireless remote controls or communicators at least 15 cm away from the implant .
  • Page 55 CAUTION • Your hearing aid has been tested for interference according to inter- national standards . Nevertheless, it is possible that unforeseen inter- ference may occur in the hearing aid due to electromagnetic radia- tion from other products such as alarm systems, room surveillance equipment and mobile phones .
  • Page 56: Advice

    ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions . How- ever, the hearing aid can help you to make the best possible use of your remaining hearing ability .
  • Page 57: Regulatory Information

    REGULATORY INFORMATION FCC ID: TTY-DCIC IC: 5676B-DCIC Federal Communications Commission Statement This device complies with part 15 of the FCC Rules . Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interfer- ence that may cause undesired operation .
  • Page 58 . This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter . Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment .
  • Page 59 Industry Canada Statement / Déclaration d’industrie Canada Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada . To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radi- ated power (e .i .r .p .
  • Page 60 Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p .i .r .e . ) ne dépasse pas l’intensité nécessaire à l’établissement d’une communi- cation satisfaisante .
  • Page 61 Directive 1999/5/EC Hereby, Widex A/S declares that this D-CIC, D-CIC TR, D-CIC- M and D-CIC-M TR are in compliance with the essential require- ments and other relevant provisions of Directive 1999/5/EC . A copy of the Declaration of Conformity according to 1999/5/EC can be found at: http://www .
  • Page 62 Electrical and electronic equipment (EEE) contains materials, components and substances that can be hazardous and present a risk to human health and the environment when waste electrical and elec- tronic equipment (WEEE) is not handled correctly . Do not dispose of hearing aids, hearing aid accessories and bat- teries with ordinary household waste .
  • Page 63: Symbols

    SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc .) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol . If appropriate, the date of manufacture may also be stated .
  • Page 64 Symbol Title/Description Catalogue number The product’s catalogue (item) number . Serial number The product’s serial number . * Keep away from sunlight The product must be protected from light sources and/or The product must be kept away from heat Keep dry The product must be protected from moisture and/or The product must be kept away from rain Lower limit of temperature...
  • Page 65 Symbol Title/Description Upper limit of temperature The highest temperature to which the product can be safely exposed . Temperature limits The highest and lowest temperatures to which the product can be safely exposed . Consult instructions for use The user instructions contain important cautionary infor- mation (warnings/precautions) and must be read before using the product .
  • Page 66 Symbol Title/Description WEEE mark “Not for general waste” When the product is to be discarded, it must be sent to a designated collection point for recycling and recovery . CE mark The product is in conformity with the requirements set out in European CE marking directives .
  • Page 67 Symbol Title/Description Interference Electromagnetic interference may occur in the vicinity of the product . *The six- or seven-digit number on the product is the serial number . Se- rial numbers may not always be preceded by...
  • Page 68 WIDEX A/S Nymoellevej 6, 3540 Lynge, Denmark www.widex.com Manual no .: É[5qr0e2|k;;a;j] 9 514 0328 001 #01 Issue: 2015-11...

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