Widex Dream D-FA User Instructions
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Widex Dream D-FA User Instructions

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USER INSTRUCTIONS
D-FA model
Behind-the-ear

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Summary of Contents for Widex Dream D-FA

  • Page 1 USER INSTRUCTIONS D-FA model Behind-the-ear...
  • Page 2 YOUR WIDEX™ HEARING AID (To be filled out by the hearing care professional) Programs: … Master … Audibility Extender … Music … Audibility Extender … TV … Audibility Extender … Comfort … Audibility Extender … Reverse focus … Audibility Extender …...

  • Page 3: Table Of Contents

    CONTENTS THE HEARING AID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Acoustic indicators .

  • Page 4: The Hearing Aid

    THE HEARING AID The illustration below shows the hearing aid without the ear-set . The choice of ear-set solution depends on your specific needs . Please refer to the separate ear-set user manual . 1 . Microphone openings 2 . Volume control 3 .

  • Page 5: Intended Use

    In addition to these user instructions, a separate user manual is provided describing the various ear-set solutions available for your hearing aid: “Ear-sets for Widex BTE hearing aids” . WARNING This booklet and the manual “Ear-sets for Widex BTE hearing aids”...
  • Page 6 They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, oto- laryngologists) who are trained in hearing (re)habilita- tion as well as tinnitus management . Description of device Your hearing aid is used with an ear-set which consists of a tube and an ear-tip or earmold .

  • Page 7: Acoustic Indicators

    Acoustic indicators The hearing aid may be set to produce a signal to indicate the use of certain functions . The signal may be a spoken message or tones . The signal can also be deactivated . Functions Default Other settings settings Adjusting volume...

  • Page 8: The Battery

    The battery We recommend zinc-air batteries . Use a size 312 bat- tery for the hearing aid . To obtain replacement batteries, please consult your hearing care professional . It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries .
  • Page 9 Place the battery in the drawer, so that the plus (+) sign on the battery faces upward . You can use the battery magnet provided to steer the battery into place . If the battery drawer does not close easily, the battery is incorrectly inserted .

  • Page 10: Low Battery Indication

    Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disa- bled (see page 7) . We recommend that you always have a spare battery with you . WARNING Never leave an exhausted battery in the hearing aid . Exhausted batteries may leak, damaging the hearing aid .

  • Page 11: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off The battery drawer of the hearing aid also functions as the on/off switch . Close the battery drawer to turn on the hearing aid . An acoustic indicator will indicate that the hearing aid has been switched on, unless this function has been disabled .

  • Page 12: Right/Left Identification

    Right/left identification If you wear hearing aids on both ears, the hearing aids can be provided with colored marks (red mark = right and blue mark = left) . The arrow shows the position of the identification mark .

  • Page 13: Positioning The Hearing Aid

    Positioning the hearing aid Insert the earpiece in the ear canal while holding the lower part of the tube . It may help to pull the outer ear backwards and upwards with the opposite hand . Place the hearing aid behind the ear, so that the hearing aid and tube rest comfortably on the ear, close to your head .

  • Page 14: Removing The Hearing Aid

    Removing the hearing aid Remove the hearing aid from its position behind the ear . Carefully pull the earpiece out of the ear canal, while holding the lower part of the tube . If the earpiece is provided with an extraction cord, take hold of this and carefully pull the ear-tip out of the ear canal .

  • Page 15: Volume Adjustment

    Volume adjustment The hearing aid volume is adjusted automatically in accordance with your sound environment . Furthermore, your hearing aid is provided with a volume control . Push the upper part of the volume control to gradually raise the vol- ume .
  • Page 16 WARNING If the volume in the hearing aid is generally too loud or too weak, or the reproduced sounds are distorted, or if you would like any further information, consult your hearing care profes- sional . To turn off the sound completely •...

  • Page 17: Lost Partner Alarm

    Lost partner alarm (Note: Only applicable if this feature has been activat- ed by your hearing care professional .) If one of your hearing aids falls off your ear, and/or the battery is exhausted, a tone signal and a spoken mes- sage will sound two times in the other hearing aid, and a diode (LED) will flash on both hearing aids .
  • Page 18 In this program you listen via the hearing aid microphones (M) and the telecoil (T) . Generates different kinds of tones or noise . Compound The Master program in one ear and Zen, Reverse programs focus, T, MT or Phone in the other . Zen+ Special Zen program with up to three different Zen styles...
  • Page 19 Zen program Your hearing aid may be provided with a unique optional listening program called Zen . It makes musical tones (and sometimes a rushing noise) in the background . The Zen program may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds .
  • Page 20 Benefits The Zen program may provide a relaxing listening background for some people . When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus . Indications for use The Zen program is intended to provide a relaxing sound background (i .e ., music/noise source) for adults who desire to listen to such a background in quiet .
  • Page 21 Precautions To ensure the safety and effectiveness of the Zen pro- gram when used as a sound therapy tool for tinnitus, the tinnitus management program must be designed and conducted by Hearing Healthcare Professionals who are trained in tinnitus management . A tinnitus management program should include a complete audiological evaluation, tinnitus diagnosis, counseling, use of proper amplification and/or sound therapy tools .
  • Page 22 Risks There are no known risks or side effects associated with the use of the Zen program . However, consistent with our recommendations on the use of conventional hearing aids, stop using the hearing aids (and the Zen program) and seek attention from your hearing health- care professional if any of the following symptoms are noted: •...

  • Page 23: Switching Between The Listening Programs

    Switching between the listening programs To change programs, press the pro- gram button briefly . Each time you switch to another program, an acoustic indicator will sound unless this function has been disabled . Program 1: Message or one short beep Program 2: Message or two short beeps Program 3: Message or three short beeps Program 4: Message or one long and one short beep...

  • Page 24: Zen

    Zen+ This program is accessed via a long press (more than 1 second) on the program button on the hearing aid or the RC-DEX . A short press then allows you to cycle through the available Zen styles . You can exit Zen+ by pressing and holding the program button for more than 1 second .

  • Page 25: Using A Telephone

    Using a telephone When using a telephone, we recom- mend that you hold the telephone against your head at an angle above your ear, rather than directly against the ear . If the sound is not optimal, try moving the telephone earpiece to a slightly different posi- tion .

  • Page 26: Cleaning

    CLEANING The following cleaning accessories are available for the hearing aid and ear-set* . For cleaning the ear-set, see the user manual “Ear-sets for Widex BTE hearing aids” . 1 . Cloth 2 . Wax removing tool 3 . Cleaning thread Contact your hearing care professional if you need additional supplies of cleaning accessories .

  • Page 27: The Hearing Aid

    The hearing aid Clean the hearing aid with the soft cloth after use . If the microphone openings are still blocked, contact your hearing care profes- sional . WARNING Never use water or cleaning solutions to clean the hearing aid, as this may cause it to malfunction .

  • Page 28: Accessories

    PHONE-DEX for easy landline use T-DEX for connecting hearing aids to cell phones using a telecoil FM+DEX the FM+DEX is a high-quality streaming device designed specifically for Widex hearing aids UNI-DEX for connecting hearing aids to cell phones...

  • Page 29: In Case Of Malfunction

    IN CASE OF MALFUNCTION Problem Possible cause Solution The hearing The hearing aid is Make sure the battery aid is com- not turned on drawer is completely pletely silent closed The battery does not Insert a new battery in work the hearing aid The hearing Your ear is blocked...
  • Page 30 . Note: This information covers only the hearing aid . See the “Ear-sets for Widex BTE hearing aids” user manual for information specific to your ear-set . If the problems persist, contact your hearing care pro-...

  • Page 31: Caring For Your Hearing Aid

    CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care . Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use . Remove the bat- tery if the hearing aid will not be used for several days .

  • Page 32: Warnings

    WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly . Swallowing or improper use can result in severe injury or even fatalities . In case of ingestion, contact a physician immediately and the 24 Hour National Button Bat- tery Ingestion Hotline at (202) 625-3333 .
  • Page 33 • Regular use of a de-humidifier is recommended to help avoid malfunction of the hearing aid . • Do not use Widex hearing aids in mines or other areas with explosive gases . • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans .
  • Page 34 WARNING Interference with active Implants • In order to show caution, we advise to follow the guidelines rec- ommended by manufacturers of defibrillators and pacemakers regarding use of cell phones: • If you wear an active implantable device keep the Wireless Hearing Aids and Hearing Aid Accessories such as wireless remote controls or communicators at least 15 cm/6 inches away from the implant .
  • Page 35 CAUTION • Your hearing aid has been tested for interference according to international standards . Nevertheless, it is possible that unforeseen interference may occur in the hearing aid due to electromagnetic radiation from other products such as alarm systems, room surveillance equipment and cell phones . •...

  • Page 36: Advice

    ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic condi- tions . However, the hearing aid can help you to make the best possible use of your remaining hearing ability . You should also bear in mind that it can take time to get used to a new hearing aid and new sounds .

  • Page 37: Adapting To Your Hearing Aids

    Congratulations for taking the first steps toward re- storing your communication skills with the purchase of state-of-the-art hearing aids from Widex . Because many of the sounds you may now hear have not been fully audible without hearing aids, we urge you to take a few minutes to perform the following sim- ple activities in the order listed .
  • Page 38 • We hear in our brain, not in our ears . It will take your brain some time to fully adapt to the new sounds you are hearing . It is not unusual, for example, to hear certain sounds, such as your own footsteps, or a newspaper rustling, or the refrigerator humming, that people with normal hearing take for granted and thus don’t consciously process .

  • Page 39: Regulatory Information

    REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink technology as it is implemented in the DREAM™ hear- ing aids. Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Antenna Inductive an- Inductive Inductive an- Embedded type tenna antenna tenna ceramic an- tenna...
  • Page 40 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Channel Single chan- Single Single chan- 5 logical nel radio channel nel radio channels radio Bandwidth 660 kHz (-15 660kHz 660kHz 1 MHz (-15 dB) (-15 dB) Data-rate 212 kbit/sec- 212 kbit/ 212 kbit/sec- 2 .1 Mbps ond (raw second...
  • Page 41 (Benefits) The use of wireless transmission allows convenient and synchronized control of hearing aid functions. The DREAM wire- less hearing aids share input information between the two part- ner hearing aids. In so doing, the wearers would experience the following additional user benefits (only when wearing binaural DREAM hearing aids).
  • Page 42 (Contraindications) • Congenital or traumatic deformity of the ear • Active drainage from the ear within 90 days • History of rapid progressive hearing loss within previous 90 days • Acute or chronic dizziness • Sudden unilateral hearing loss in previous 90 days...
  • Page 43 RADIO TRANSMITTER / CABLES / TRANSDUCERS The DREAM™ series hearing aid contains a radio transmitter / re- ceiver with the following Radio transmitter parameters: • Frequency (range): 10 .6 MHz (10 .2 – 11 .0 MHz) • Bandwidth (-15dB): 660 kHz •...
  • Page 44 QUALITY OF SERVICE FOR WIRELESS TECHNOLOGY IN THE WIDEXLINK SYSTEM WidexLink wireless technology enables communication between two partners of a binaural pair of DREAM hearing aids and with their matched external devices. The requirements for the quality of service (QoS) vary among the various components and their in- tended user scenarios.
  • Page 45 . • A built-in pairing table which specifies valid and legitimate pairing among units • A proprietary Widex communication protocol which checks the package numbers during each transmission . • A Cyclic Redundancy Check (CRC) to check data validity and...
  • Page 46 GUIDANCE AND MANUFACTURER’S DECLARATION Electromagnetic emissions The DREAM™ series hearing aids are intended for use in the elec- tromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Emissions test Compliance Electromagnetic environment...
  • Page 47 Electromagnetic immunity The DREAM™ series hearing aids are intended for use in the elec- tromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Immunity IEC 60601 Compliance Electromagnetic...
  • Page 48 Immunity IEC 60601 Compliance Electromagnetic Test Test level level environment – guidance Voltage <5 % U dips, short (>95 % dip applicable *) applicable *) interruptions in U ) for and voltage 0 .5 cycle variations on 40 % U power sup- (60 % dip ply input...
  • Page 49 Electromagnetic immunity – cont. The DREAM™ series hearing aids are intended for use in the elec- tromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Immunity IEC 60601 Compli-...
  • Page 50 Immunity IEC 60601 Compli- Electromagnetic environ- Test Test level ance level ment – guidance Where P is the maximum output power rating of the transmitter in watts (W) according to the transmit- ter manufacturer and d is the recommended separa- tion distance in meters (m) .
  • Page 51 NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies . NOTE 2 These guidelines may not apply in all situations. Elec- tromagnetic propagation is affected by absorption and reflection from structures, objects and people. a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radi- os, amateur radio, AM and FM radio broadcast and TV broad- cast cannot be predicted theoretically with accuracy.
  • Page 52 Rated maximum Separation distance according to frequency output power of of transmitter (m) transmitter 150 kHz to 80 MHz to 800 MHz to 80 MHz 800 MHz 2 .5 GHz √ √ √ d = 1 .2 d = 1 .2 d = 2 .3 0 .01 0 .12...
  • Page 53 (EMI/EMC Compliance). The DREAM™ hearing aid complies with the following EMC/EMI standards: Standard Test type Note 47 CFR Part RF emissions USA Federal Communications 15, subpart C Commission (FCC) require- ments for intentional radiators . EN 300 330-2 RF emissions EMC and radio spectrum mat- V1 .5 .1 incl .
  • Page 54 IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchas- ing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhinolaryngologists.
  • Page 55 . This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter . Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment .
  • Page 56 Industry Canada Statement / Déclaration d’industrie Canada Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada . To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotrop- ically radiated power (e .i .r .p .
  • Page 57 Directive 1999/5/EC Hereby, Widex A/S declares that this D-FA is in compli- ance with the essential requirements and other relevant provisions of Directive 1999/5/EC . A copy of the Declaration of Conformity according to 1999/5/EC can be found at: http://www .widex .com/doc...
  • Page 58 Electrical and electronic equipment (EEE) contains materials, components and sub- stances that can be hazardous and present a risk to human health and the environment when waste electrical and electronic equip- ment (WEEE) is not handled correctly . Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste .

  • Page 59: Additional Program Form

    ADDITIONAL PROGRAM FORM Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program:...

  • Page 60: Symbols

    SYMBOLS SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/etc .) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol . If ap- propriate, the date of manufacture may also be stated .
  • Page 61 Symbol Title/Description Keep dry The product must be protected from moisture and/or The product must be kept away from rain Lower limit of temperature The lowest temperature to which the product can be safely exposed . Upper limit of temperature The highest temperature to which the product can be safely exposed .
  • Page 62 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives . Alert The product is identified by R&TTE Directive 1999/5/EC as an equipment Class 2 product with some restrictions on use in some CE member states . C-Tick mark The product complies with EMC and radio spectrum regulatory requirements for products supplied to the...
  • Page 64 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www . w idex .com Manual no .: É[5qr0w8|j;fa;g] 9 514 0287 041 #01 VACIB07/1014 Issue: 2014-10 WIDEX, DREAM and DEX are trademarks of Widex A/S...

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