Troubleshooting; Information Codes - Samsung NV70 33 Series User & Installation Manual

TROUBLESHOOTING

PROBLEM
What should I do if the oven
doesn't heat up?
What should I do if, even
though the oven function and
temperature have been set, the
oven does not heat up?
What should I do if the oven
light doesn't illuminate?
What should I do if the cooling
fan is running after the oven has
been switched off?
What should I do if the all keys
are not pressed?
1)
**

INFORMATION CODES

All information codes are not from the fault of the oven. Please refer to below solution first, if the
information codes still occur, please call your local SAMSUNG Customer Care Centre.
CODE
Safety Shutoff
Oven has continued operating at set
temperature for prolonged time.
• Under 105 °C
1)
• From 105 °C to 240 °C
**
• From 245 °C to Max
Key Error
It occurs when the key is pressed and
held for a period of time.
Safety Error
1)
**
An oven error may cause low
performance and problems in safety.
1) ** refers to all numbers.
Neo Lite_NV70H3340BS_WT_DG68-00591B-01_EN.indd 28
• The oven may not be switched on. Switch the oven on.
• Check to see if the required settings have been applied.
• A household fuse may have blown or a circuit breaker
may have tripped. Replace the fuses or reset the circuit.
If this happens repeatedly, call a qualified electrician.
• Do not leave the oven door open while oven is cooking.
• If you don't leave the oven door open, there may be
problems with the internal electrical connections. Call
your local service centre.
• The oven light may have failed. Replace the oven light.
• If the oven light doesn't work after changing the oven
light, call your local service centre.
• After use, the cooling fan runs to protect your oven from
the heat until the oven has cooled down. Call your local
service centre if the cooling fan continues to run after the
oven has cooled down.
• Check if the child lock function is active or not. If the
child lock function is not activated, call your local service
centre.
PROBLEM
16 hours
8 hours
4 hours
English - 28
SOLUTION
SOLUTION
Turn oven off and remove food.
As it is not the error of oven, please use
the oven again after turning oven off.
Clean the keys and check if there is
water on the surface around key. Turn
off the oven and try setting again. If it
occurs again, call your local SAMSUNG
Customer Care Centre.
Stop using the oven immediately and turn
oven off.
Call your local SAMSUNG Customer
Care Centre.
2014-07-11 11:12:11