Control 4 C4-SKCB2 Installation Manual page 3

Troubleshooting
If the LEDs do not light up indicating that the keypad is receiving power::
• Ensure that the Bus Power Supply is powered on.
• Ensure that the Bus Ethernet Gateway is powered on and connected.
• Check for proper wiring (see "Installation Instructions" above).
• For help on the installation or operation of this product, email or call the
Control4 Technical Support Center. Provide your exact model number.
Contact support@control4.com
Care and cleaning
Clean surface of the keypad with a soft damp cloth as needed.
•
• Do NOT paint the keypad or its wall plate.
• Do NOT use any chemical cleaners to clean the keypad.
Additional resources
The following resources are available for additional support:
• Control4 Knowledgebase and forums
• Control4 Technical Support
• Control4 website: www.control4.com
• Composer documentation available at
For the latest version of this document, open this URL or scan the QR code on a
device that can view PDFs.
Regulatory and safety information
To review regulatory information for your particular Control4 products, see the
information located on the Control4 website at:
Warranty
Visit www.control4.com/warranty
More help
For the latest version of this document, open this URL or scan the QR code on a
device that can view PDFs.
MOST RECENT VERSION
or see the website www.control4.com.
ctrl4.co/docs .
ctrl4.co/reg .
for details.
ctrl4.co/sq-wiredkp-intl