Notifications Related To Data And Battery; Data Transfer Not Possible; Battery Low & Battery Empty; Grohe Sense App Other Features: Inbox, Account And Houses, Preferences - Grohe Sense User Manual

6. GROHE SENSE WARNINGS AND HOW TO REACT

6.3. NOTIFICATIONS RELATED TO DATA AND BATTERY

6.3.1. DATA TRANSFER NOT POSSIBLE

DATA TRANSFER
NOT POSSIBLE
EXPLANATION
GROHE Sense connects to the Wi-Fi network to transmit the measurement data once per
24 hours, in several attempts. If the Wi-Fi connection cannot be established even with
multiple attempts, you will receive this notification.
RECOMMENDATION WHAT TO DO
Check why your internet connection dropped.
If your connection cannot be re-established in the next days, try to replace the batteries in
the device.
If your connection is dropping frequently, the following actions could improve the situation:
• Move your Wi-Fi router closer to the GROHE Sense
• Remove larger physical barriers between the Wi-Fi router and the GROHE Sense
• Purchase and install a Wi-Fi repeater which extends the range of your Wi-Fi network
• Check the tips on solving Wi-Fi connection issues in the section 2.2.3. of this document
6.3.2. BATTERY LOW & BATTERY EMPTY
BATTERY LOW
56
BATTERY EMPTY
EXPLANATION
Battery low:
The battery of your device is almost empty (below 20 %) and the GROHE Sense will turn off soon.
Battery empty:
The battery of your GROHE Sense is empty and the product has stopped working.
RECOMMENDATION WHAT TO DO
Open your GROHE Sense and insert new batteries. After this your GROHE Sense
reconnects to the Wi-Fi network automatically within the next 24 hours.
If you are not sure if the batteries need to be replaced, do the following check:
1. Take out all 3 batteries and put them back in.
2. Observe the color of the blinking LED light inside the device:
Color Status
Blue The device is trying to connect to the Wi-Fi network, the
batteries are still good
Red Batteries are low and need to be exchanged
3. If the LED light does not start automatically blinking, the batteries are completely
empty or the device has malfunctioned.
7. GROHE SENSE APP OTHER FEATURES:
INBOX, ACCOUNT AND HOUSES,
PREFERENCES
These three app sections can be accessed directly from the navigation bar displayed in
the bottom part of the screen.
Overview screen Add new devices

7.1. INBOX

Your inbox contains all the notifications that have been delivered to you. New notifications
are displayed as unread, and they are marked as read after they have been open once.
To access your inbox, tap the icon of a bell in the navigation bar. Notifications in the inbox
can be filtered using the pre-defined categories, located in the upper part:
GROHE SENSE USER GUIDE
Inbox Account Preferences
57