Grohe Sense Guard Warnings And How To React; Notifications Related To Water Leak And Water Shut-Off - Grohe Sense User Manual

3. GROHE SENSE GUARD IN DETAIL
Note that the following settings are permanently defined and cannot be edited:
• Automatic shut-off in case of extremely high flow rate
• Automatic shut-off when maximum volume is reached
• Frost risk threshold is defined at 3 °C
Further information can be entered here:
• Installation company information, so that you can quickly reach them in case of
emergency
• Average consumption reset, so that you can reset the values after a period of
unusually high or low water consumption
• Water and energy costs
In the lower part of the preferences screen, the firmware of the GROHE Sense Guard
device is shown for your information. If a new firmware version is available, you will
find this information here, together with the link to start the update process.
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4. GROHE SENSE GUARD WARNINGS
AND HOW TO REACT
A complete list of all notifications triggered by GROHE Sense Guard is included here.
You can always get more specific information and support directly in the app by tapping
the "Help" button in the notification. After you have taken note of the message, you can
mark it as read.
4.1. NOTIFICATIONS RELATED TO WATER LEAK
AND WATER SHUT-OFF
GROHE Sense Guard warns you only when it detects a highly unusual water use pattern
that indicates a possible water leak in your system. Each alarm should be taken seriously.
You might experience false alarms after the installation of the device. In this case, it is
necessary to identify the cause for these alarms, and make an appropriate change in the
GROHE Sense Guard preferences or settings of other water-consuming devices. If you
can't identify or solve the cause, contact GROHE customer support.
When you receive a warning indicating that water is leaking in your property, try to
identify the leak and its source. Depending on the cause and severity, take first prevention
measures to minimize the damage. If needed, call an installer, and contact your insurance
company.
If GROHE Sense Guard automatically shut off the water, make sure that you have
mitigated the reason for the alarm before turning the water back on. You can turn the
water on by pressing the button on the device or in the app.
GROHE SENSE USER GUIDE
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