Control Via The App And Device Preferences; Grohe Sense Warnings And How To React; Flooding Notification - Grohe Sense User Manual

5. GROHE SENSE IN DETAIL
DEVICE FACTORY RESET
Reset function is used to make the device delete all the saved information, and make it
ready for connection to a new Wi-Fi network.
Follow these steps to reset GROHE Sense:
1. Open the device.
2. Press the button inside the device and hold it pressed for 5 seconds. When the
light flashes red 3 times, release the button.
3. When the reset was successful, the device beeps 3 times and starts blinking blue.
INTERNET OUTAGE
In case of internet outage, GROHE Sense continues to provide its functions, but it can't
send any information or warnings. In case of water flooding detected during internet
outage, the device can´t send a push notification into the app and it can´t trigger GROHE
Sense Guard to shut water off.
When internet is available again, the connection to the Wi-Fi network is restored
automatically within the next 24 hours, using the last Wi-Fi credentials used by
the device. At this moment, the device will send the last pending alarm and the
measurement data.

5.2. CONTROL VIA THE APP AND DEVICE PREFERENCES

GROHE SENSE DETAIL
To access more detailed information about GROHE Sense, tap on your active device on
the overview screen.
This is the information you can view:
• Temperature
• Relative humidity
• Day and time of the last data update
• Battery status
The temperature and humidity measurements are displayed in graphs, with the following
options:
• Switch your view between a week, a month, and a year, by tapping on the time
period in the upper part of the screen
• Preview previous or following time periods by tapping on the arrows below the
graphs
• Get the exact value by tapping inside the graph area
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GROHE SENSE PREFERENCES
To access GROHE Sense preferences, go to the GROHE Sense detail page, scroll to the
bottom, and tap the "Preferences" button.
The following settings can be edited:
• Upper threshold for temperature
• Lower threshold for temperature
• Upper threshold for humidity
• Lower threshold for humidity
Note that the frost risk threshold is defined at 3 °C and cannot be changed.
In the lower part of the preferences screen, the firmware of the GROHE Sense device is
shown for your information.
6. GROHE SENSE WARNINGS AND HOW
TO REACT
A complete list of all notifications triggered by GROHE Sense is included here. You can always
get more specific information and support directly in the app by tapping on the "Help" button
in the notification. After you have taken note of the message, you can mark it as read.

6.1. FLOODING NOTIFICATION

FLOODING
EXPLANATION
Your GROHE Sense has detected water.
Please note that GROHE Sense is sensitive, and it is enough for a small amount of water
under the device to trigger a flooding alarm.
RECOMMENDATION WHAT TO DO
Locate the GROHE Sense and check why it has detected water. In case of flooding,
GROHE Sense blinks red and sends out an acoustic signal.
Depending on the cause and severity, take first prevention measures to minimize
the damage. If needed, shut off your water supply, call an installer, and contact your
insurance company. When the risk has been mitigated, re-open the water supply.
GROHE SENSE USER GUIDE
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