Extremely High Flow Rate; Maximum Volume Reached - Grohe Sense User Manual

4. GROHE SENSE GUARD WARNINGS AND HOW TO REACT

4.1.1. EXTREMELY HIGH FLOW RATE

EXTREMELY HIGH FLOW RATE –
WATER SUPPLY SWITCHED OFF
EXPLANATION
Your water flow rate exceeded 50l/min, and as a security measure your water has been
shut off. Very high water flow can be an indication of a pipe break.
Other possible causes:
• High flow rate can occur when several tapping points are opened at the same time
• In rare cases high flow rate can be caused by a water pump filling up the water
system of the house
RECOMMENDATION WHAT TO DO
Identify the root cause why the water was shut off, and take appropriate action:
Situation 1: You have used several water tapping points at the same time when the
water was turned off.
Solution: Re-open the water supply in the app or on the device.
Situation 2: Check your household for water leaks – look also for signs of structural
damage (e.g. cracks, holes).
Solution: Depending on the cause and severity, take first prevention measures to
minimize the damage. If needed, call an installer, and contact your insurance company.
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4.1.2. MAXIMUM VOLUME REACHED

MAXIMUM VOLUME REACHED —
WATER SUPPLY SWITCHED OFF
EXPLANATION
A large volume of water has been used at once without any stop, and as a security
measure your water has been shut off. This volume was higher than the defined
maximum limit in your device preferences.
GROHE Sense Guard tracks water consumption per water event – it starts counting from
zero every time, when the water flow stops.
Typical reasons for exceeding the volume limitation are:
• Filling of large bath tubs
• Long non-stop showers
• Watering of the garden
• Faucet left open unintentionally
• Multiple overlapping water usages (e.g. filling bath tub and showering at the same
time)
• Leak in the piping system
RECOMMENDATION WHAT TO DO
Identify the root cause why the water was shut off, and take appropriate action:
Situation 1: You know that you have used large volume of water when the GROHE
Sense Guard reacted and there is no water damage.
Solution: Re-open the water supply in the app or on the device. To prevent a shut-off next
time, consider changing the preferences of your GROHE Sense Guard:
• Increase the volume limitation (default value is 300 liters)
• Activate the garden sprinkler mode when using a large volume of water
GROHE SENSE USER GUIDE
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