Troubleshooting Guide - Cecilware TB Series Operator's Manual

Troubleshooting Guide

Before you call for help, please read the following:
WARNING
To reduce risk of electrical shock, unplug the power cord before repairing or servicing any
internal components. Before any attempt to replace a component, be sure to check all electrical connections for
proper contact.
Problem
Brewed Cold Tea.
Tea too weak.
Water keeps dripping or
running from dilution nozzle.
No water is going into tank
at all or no water is coming
from dilution nozzle.
Water will not stop flowing
into water tank.
Water is not heating up
in the water tank.
TB Series Iced Tea Brewer
Possible Cause
Heater Switch OFF.
Run out of hot water.
Thermostat is OFF.
Loose electrical connection.
Thermostat is defective.
Hi-Limit Temperature Switch is
tripped.
Bad Heating Element or Heater is
burned out.
Bad low temperature cutout
circuit (Contactor/Relay).
Not enough tea in the brew funnel. Put more tea in the brew funnel (see chart).
Water flow too low.
Brew time is too short.
Water is too cold.
Leaking Water Inlet Valve.
Clogged/ stuck Water Dispense
Valve.
Water Inlet Valve malfunction.
Hi-Level Float Switch malfunction.
Probe malfunction.
Solid State Water Level Controls
board malfunction.
Timer malfunction.
Water Level Probe malfunction.
Solenoid (Water Inlet Valve)
malfunction.
Solid State Water Level Control
board malfunction.
Float Switch malfunction.
Heater Switch is OFF.
Thermostat is OFF.
Loose connection on Thermostat.
Hi-Limit Temperature Switch is
tripped or it is defective.
Heater is burned out or defective.
Bad Low Temperature Cutout
Circuit (Contactor/Relay).
Cecilware ®
Solution
Turn Heater Switch ON.
Allow time for water in tank to heat after
filling.
Set Thermostat at 197°F [to max. position].
Check all electrical connections for contact.
Replace Thermostat.
Replace the Hi-limit Temperature Switch.
Replace Heater.
Replace Contactor/ Relay.
Check flow rate. (It should be 0.26 gal /min.)
Replace Dispense Valve.
Adjust hot water timer to 3 min. 197°F
(to max. position).
Adjust Thermostat to 197°F (to max. position).
Clean/check fittings of Water Inlet Valve.
Replace Water Inlet Valve if needed. See
Water Inlet Valve Test.
Clean/unclog Water Dispense Valve. Replace
Dispense Valve if defective.
Check Water Inlet Valve. Replace if necessary.
See Water Inlet Valve Test.
Test High-Level Float Switch.
Replace if necessary.
Check Probe. Replace if necessary.
Check The Water Level Controls. Replace if
necessary.
Check Timer: Compare time dispensing vs.
set time on Timer. Replace if necessary.
Check Level Control Probe. Replace if
necessary. See Probe Test.
Check Solenoid. Replace if necessary.
Check the Water Level Controls. Replace if
necessary.
Replace Float Switch.
Turn Heater Switch ON.
Turn Thermostat ON by turning Thermostat
Knob clockwise.
Make sure all wires and ring terminals on the
thermostat are tight.
Reset the Hi-Limit Button. If heater still does
not work, replace the Hi-limit Temperature
Switch.
Replace the Heater.
Replace Contactor/ Relay.
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