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Radiance
Radiance 5
Multiple national
and international
patents pending
Safety Information ..............................................2
Specifications .......................................................4
Installation ...........................................................5
Wi-Fi Password...................................................11
Grindmaster Connect™ Setup ..........................12
Video Merchandiser Setup................................13
Thank you for purchasing this quality beverage dispenser. For your safety and the safety of others, read all
warnings and the operator manual before installing or using the product. Properly instruct all operators. Keep
training records. For future reference, record serial number here:
Grindmaster-Cecilware
4003 Collins Lane, Louisville, KY 40245 USA
Phone: 502.425.4776 Toll Free: 800.695.4500
Fax: 502.425.4664
Web: gmcw.com Email: info@gmcw.com
©2016 Grindmaster-Cecilware
Printed in USA
Technical Service Manual
™
Cappuccino Dispenser
Table of Contents
Adjustments.......................................................22
Maintenance......................................................28
Troubleshooting Guide .....................................30
Parts Diagram and List ......................................33
Wiring Diagrams................................................42
Decals .................................................................56
Radiance 10
Model: Radiance 5A pictured
Grindmaster-Cecilware
industry's BEST warranty. Visit gmcw.com
for warranty terms and conditions.
0816 Form # CW-330-01
provides
the
Part # 390-00076
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Table of Contents
Related Manuals for Cecilware Radiance 5
Summary of Contents for Cecilware Radiance 5
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Page 1: Table Of Contents
Technical Service Manual ™ Radiance Cappuccino Dispenser Radiance 5 Radiance 10 Multiple national and international patents pending Model: Radiance 5A pictured Table of Contents Safety Information ..........2 Adjustments............22 Specifications ............4 Maintenance............28 Installation ............5 Troubleshooting Guide ........30 Installation Process for Advanced Features ..10 Parts Diagram and List ........33... -
Page 2: Safety Information
Do not use extension cord. Do not allow a magnet near screens. Do not clean with pressure washer. Do not allow water to be splashed or poured on front, sides, top, or back. GB Series Cecilware Cecilware ® ® Radiance Technical Service Manual... - Page 3 This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Notice: Any changes or modifications not expressly approved by the Grindmaster-Cecilware could void the user's authority to operate the equipment.
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Page 4: Specifications
NSF Sanitation; 7.25 gal 115V / 1Ph / 50/60 Hz / 12.9 A / 1475 W 32.5” x 19” x 22.8” Radiance 5 cULus Electrical 27.4 L 120V / 1Ph / 50/60 Hz / 13.5 A / 1600 W 82.6 cm x 48.3 cm x 57.9 cm NSF Sanitation;... -
Page 5: Installation
Radiance 10 requires 31.25”. Height of all units with : Lifting hazard. Single person lift door open is 42.5” for Radiance 5 and 46.5” for could cause injury. It is recommended that moving or Radiance 10. The units weigh approximately 118 and lifting the unit be done by two people to avoid injury. - Page 6 Do not alter or deform the plug in the factory. In case of damage, contact the shipper, not any way! Altering or deforming the plug may cause Grindmaster-Cecilware. electrical shock, damage unit and will cause personal Locate the following items: legs, drain pan, drain grid injury.
- Page 7 (Place one on each Hopper.) Place the Hopper back into position. Ensure front pin drops into hole. Power Switch Pin drops Radiance 5 into hole Power Switch 5. Turn Dispense Elbow down toward the mixing funnel. 6. Close door by gently pulling down.
- Page 8 Installation (continued) USB and HDMI Ports Diagram View with door open Radiance 5 USB to Wi-Fi Board (only on A, BW, and CW units) USB to Main Control Board Reset Button on Main Control Board Status LED’s on Main Control Board...
- Page 9 Control Board Status LED’s on Primary Status LED’s on Control Board Secondary Control Board HDMI to Wi-Fi Board (only on BW and CW units) USB to Prime Control Board USB to Secondary Control Board Radiance Technical Service Manual Cecilware ®...
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Page 10: Installation Process For Advanced Features
Connect one KG500 to your local network. Wirelessly connect Radiance to Wi-Fi network. (Follow Wi-Fi Password instructions). Configure Radiance unit to Grindmaster Connect. (Follow Grindmaster Connect ™ Setup instructions). Radiance Network Diagram KG500 Radiance NETWORK GrindmasterConnect Video Signage Portal Cecilware ® Radiance Technical Service Manual... -
Page 11: Wi-Fi Password
6. Type the network password and select “CONNECT”. Contact your network adminstrator if you don’t know your network name or password. 7. To return to the Video Merchandiser, select Home icon and navigate to the NoviSign icon: Then select “GO”. Radiance Technical Service Manual Cecilware ®... -
Page 12: Grindmaster Connect™ Setup
From a computer or other elctronic device, log into Grindmaster Connect ™ at https://gmcw.kbfsm.com/. Grindmaster Customer Service Department will supply Username and Password. Username Verify this unit connection to Grindmaster Connect ™ See separate Grindmaster Connect ™ Manual. Cecilware ® Radiance Technical Service Manual... -
Page 13: Video Merchandiser Setup
1. Select PLAYERS, then Add Player. 2. Enter your player name and player description. Click Add Playlist to select from previously created playlists that you would like to display on the video merchandiser. Radiance Technical Service Manual Cecilware ®... - Page 14 In our example each playlist can also have more than one Creative media file in the playlist. Click the Create button once you have selected the desired playlists. 4. Now click Edit for the newly created Player. Cecilware ® Radiance Technical Service Manual...
- Page 15 6. Click GO on the App and your video should start downloading immediately. If you receive an error at this step, please verify that you entered the player key correctly. 96355f81-00a4-4a2e-921d-6abe82526bea 7. See separate Video Merchandiser Manual. Radiance Technical Service Manual Cecilware ®...
- Page 16 13. Radiance will display the files in alphabetical order. To replace offline media files: 1. On a USB drive, create a folder named “offline”. 2. Copy desired files to the new “offline” folder on the USB drive. Cecilware ® Radiance Technical Service Manual...
- Page 17 If door is opened, the machine will not operate. flat on tray with at least 1/4” (6 mm) clearance between cup and nozzle. If you need help, call Grindmaster-Cecilware Technical Your new powdered beverage dispenser is easy to Service Department for help, (502) 425-4776 or (800) operate and maintain.
- Page 18 Touch Screen Whipper (Models A Mixing & B) Bowl Dispense Button Whipper (Model C) Elbow Dispense Nozzle Flow Straightener Backsplash Power Switch FRONT VIEW DOOR CLOSED Drip Tray FRONT VIEW DOOR OPEN Radiance 5 Cecilware ® Radiance Technical Service Manual...
- Page 19 Operation (continued) Location of Features (continued) Rinse Switch (Model C ) Hopper Whipper Elbow Whipper Mixing Bowl Whipper Elbow Dispense Nozzle Flow Straightener Backsplash Power Switch Drip Tray FRONT VIEW DOOR OPEN Radiance 10 Radiance Technical Service Manual Cecilware ®...
- Page 20 3. The lights will remain on at a dim setting and will not be fading in and out if the unit is in a “Machine Level” fault code. See the Troubleshooting section of this manual for definition of Fault codes and corrective action. Cecilware ® Radiance Technical Service Manual...
- Page 21 Simply push the button in to reset. The single circuit breaker on the right side controls power to control boards and sensors. It is reset using the same procedure. Radiance Technical Service Manual Cecilware ®...
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Page 22: Adjustments
This setup screen is used to set the recipe of individual flavors for the entire unit. Press arrows to choose one of the The selected parameters will change recipes of that flavor across all hoppers. Factory Recipes or Custom Recipe Cecilware ® Radiance Technical Service Manual... - Page 23 LIGHT FACTORY RECIPE Powder Rate Press arrows to select FACTORY RECIPE Water Rate Max = 2.0 STRONG FACTORY RECIPE Whipper Speed Min = 0.0 CUSTOM RECIPE Increment .1 Auger Start Delay Whipper Stop Delay Radiance Technical Service Manual Cecilware ®...
- Page 24 Water Off Delay LIGHT FACTORY RECIPE Press arrows to select 40 % Top Off Adjust FACTORY RECIPE Max = 100 Min = 0 STRONG FACTORY RECIPE Flavor Boost Adjust Increment = 1 CUSTOM RECIPE Cecilware ® Radiance Technical Service Manual...
- Page 25 Xxx F WATER TEMP Min = 150° F Increment 1° F Language Menu MAIN MENU LANGUAGE SETUP ENGLISH LANGUAGE ESPANOL Press arrows to DIAGNOSTICS change language RINSE LANGUAGE can be changed from any touch screen. Radiance Technical Service Manual Cecilware ®...
- Page 26 RESET ONE HEAD HEAD 3 DIAGNOSTICS HEAD 4 RINSE HEAD 5 Rinse Menu MAIN MENU RINSE SETUP LANGUAGE DIAGNOSTICS RINSE Press and hold RINSE for at least 10 seconds daily for each dispense button. Cecilware ® Radiance Technical Service Manual...
- Page 27 4. Water dump valves are located on front side of the water tank. Turn hex nut clockwise to reduce flow (stronger drink) and counter-clockwise to increase flow (weaker drink). Radiance Technical Service Manual Cecilware ®...
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Page 28: Maintenance
May cause severe burns. Always empty the tank before transporting. 1. Prepare a heat resistant container to drain the tank water into. (Radiance 5 contains 7.25 gallons of water; Radiance 10 contains 9.8 gallons.) 2. Unplug the machine. - Page 29 Maintenance (continued) Factory Software Installation Process 5. Enter information in form, including MAC address of Kitchen Brains KA box. (For Grindmaster Cecilware technician reference 6. Turn off power to unit, remove USB drive, reinstall only) Wi-Fi dongle and reinstall panel.
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Page 30: Troubleshooting Guide
6. The buttons will not flash for three seconds and then start the communication sequence over again. Note: Push Buttons flash in groups of 5. Example: on a Radiance 5 unit, all buttons will flash at the same time to communicate a fault code. - Page 31 • Cycle the main power switch to reset machine and verify operation seconds, this fault will appear, and • Call Technical Service if issue not corrected the dispense will stop. This is a head specific fault.) Radiance Technical Service Manual Cecilware ®...
- Page 32 If you still need help, call Grindmaster-Cecilware Technical Service Department, (502) 425-4776 or (800) 695-4500 (USA & Canada only) (Monday through Friday 8 AM - 6 PM EST). Please have the model and serial number ready so that accurate information can be given.
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Page 33: Parts Diagram And List
Parts Diagram and List Hopper Assembly - Radiance 5 Radiance Technical Service Manual Cecilware ®... - Page 34 Parts Diagram and List (continued) Hopper Assembly - Radiance 10 Cecilware ® Radiance Technical Service Manual...
- Page 35 Parts Diagram and List (continued) Interior Assembly Radiance Technical Service Manual Cecilware ®...
- Page 36 Parts Diagram and List (continued) Door Assembly Model A and B Model 5BW Model 10BW Model 5A Model 10A Model 5B Model 10B Cecilware ® Radiance Technical Service Manual...
- Page 37 Parts Diagram and List (continued) Door Assembly Model C Model 5CW Model 10CW Model 5C Model 10C Radiance Technical Service Manual Cecilware ®...
- Page 38 Parts Diagram and List (continued) Unit Assembly Model C and CW Door Radiance 5 Radiance 10 Cecilware ® Radiance Technical Service Manual...
- Page 39 INSERT, DISPLAY ENCLOSURE 234-00046 DISPLAY ASSY, LED BACKLIT W/ WIFI (Models 5BW and 10BW) 234-00071 DISPLAY ASSY, LED BACKLIT W/O WIFI (Models 5B and 10B) *Add suffix B for Black or G for Gray Radiance Technical Service Manual Cecilware ®...
- Page 40 DOOR ASSEMBLY (Model 10CW) 234-00055 WHIPPER ASSEMBLY 200-00442 PANEL_CABINET_LEFT (Model 5) 200-00679 PANEL_CABINET_LEFT (Model 10) 234-00062 HOPPER ASSEMBLY (Model 5) 234-00117 HOPPER ASSEMBLY (Model 10) *Add suffix B for Black or G for Gray Cecilware ® Radiance Technical Service Manual...
- Page 41 250-00086 KIT_DUMP VALVE & SEAL_RADIANCE (Models A, B, and BW) 250-00093 KIT_DUMP VALVE & SEAL_RADIANCE (Models C and CW) 250-00096 MERCHANDISER DOOR KIT (Models B, BW) 250-00097 WHIPPER NOZZLE KIT 250-00100 CIRCUIT BREAKERS KIT Radiance Technical Service Manual Cecilware ®...
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Page 42: Wiring Diagrams
Wiring Diagrams Radiance 5A, 5B, 5BW Cabinet RADIANCE 5A ELECTRICAL DIAGRAM - CABINET GRINDMASTER CORPORATION 380-00242 Cecilware ® Radiance Technical Service Manual... - Page 43 Wiring Diagrams (continued) Radiance 5C, 5CW Cabinet RADIANCE 5C & CW ELECTRICAL DIAGRAM - CABINET GRINDMASTER CORPORATION 380-00271 Radiance Technical Service Manual Cecilware ®...
- Page 44 Wiring Diagrams (continued) Radiance 5A Door RADIANCE 5A ELECTRICAL DIAGRAM - DOOR 380-00244 GRINDMASTER CORPORATION Cecilware ® Radiance Technical Service Manual...
- Page 45 Wiring Diagrams (continued) Radiance 5B Door RADIANCE 5B ELECTRICAL DIAGRAM - DOOR GRINDMASTER CORPORATION 380-00226 Radiance Technical Service Manual Cecilware ®...
- Page 46 Wiring Diagrams (continued) Radiance 5BW Door RADIANCE 5BW ELECTRICAL DIAGRAM - DOOR GRINDMASTER CORPORATION 380-00227 Cecilware ® Radiance Technical Service Manual...
- Page 47 Wiring Diagrams (continued) Radiance 5C Door RADIANCE 5C ELECTRICAL DIAGRAM - DOOR GRINDMASTER CORPORATION 380-00269 Radiance Technical Service Manual Cecilware ®...
- Page 48 Wiring Diagrams (continued) Radiance 5CW Door RADIANCE 5CW ELECTRICAL DIAGRAM - DOOR GRINDMASTER CORPORATION 380-00270 Cecilware ® Radiance Technical Service Manual...
- Page 49 Wiring Diagrams (continued) Radiance 10A, 10B, 10BW Cabinet Radiance Technical Service Manual Cecilware ®...
- Page 50 Wiring Diagrams (continued) Radiance 10C, CW Cabinet Cecilware ® Radiance Technical Service Manual...
- Page 51 Radiance Technical Service Manual Cecilware ®...
- Page 52 Cecilware ® Radiance Technical Service Manual...
- Page 53 Radiance Technical Service Manual Cecilware ®...
- Page 54 Wiring Diagrams (continued) Radiance 10C Door Cecilware ® Radiance Technical Service Manual...
- Page 55 Radiance Technical Service Manual Cecilware ®...
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Page 56: Decals
Decals WARNING ADVERTENCIA Contenidos pueden causar Contents can cause severe burns if quemaduras severas si el uso es inadecuado. handled improperly. AVERTISSEMENT Contenu peut provoquer des brûlures grâves si il est manipulé incorrectement. 62981 Cecilware ® Radiance Technical Service Manual... - Page 57 Decals (continued) Radiance Technical Service Manual Cecilware ®...
- Page 58 Decals (continued) USB CONNECTION PRIMARY CONTROL 380-00277 USB CONNECTION SECONDARY CONTROL 380-00278 USB CONNECTION Wi-Fi CONTROL 380-00279 Cecilware ® Radiance Technical Service Manual...
- Page 59 Radiance Technical Service Manual Cecilware ®...
- Page 60 Grindmaster-Cecilware 4003 Collins Lane, Louisville, KY 40245 USA Phone: 502.425.4776 Toll Free: 800.695.4500 Fax: 502.425.4664 Web: gmcw.com Email: info@gmcw.com 0816 Form # CW-330-01 ©2016 Grindmaster-Cecilware Part # 390-00076 Printed in USA...