Before Requesting Service - Panasonic NN-CD87KS Owner's Manual

See below before calling for service, as most problems can easily be remedied by following these simple solutions:
Problem
The oven causes TV
interference.
Steam accumulates on
oven door and warm
air comes from the
oven vents.
Smoke and burnt smell
will occur after the first
use.
Oven will not turn on.
Oven will not start
cooking.
The Glass Tray
wobbles.
When the oven is
operating, there is
noise coming from the
Glass Tray.
The " " appears in
the display window.
The oven stops
cooking and "SERVICE"
appears in the display
window.
"HOT INSIDE WAIT"
appears in the display
window.
"COOLING" appears in
the display window.
"DEMO MODE PRESS
ANY KEY" or "D"
appears in the display
window.
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Before Requesting Service

Solution
Some radio, TV, Wi-Fi, cordless telephone, baby monitor, blue tooth or other wireless
equipment interference might occur when you cook with the microwave oven. This
interference is similar to the interference caused by small appliances such as mixers,
vacuums, blow dryers, etc. It does not indicate a problem with your oven.
During cooking, steam and warm air are given off from the food. Most of the
steam and warm air are removed from the oven by the air which circulates in the
oven cavity. However, some steam will condense on cooler surfaces such as the
oven door. This is normal. After use, the oven should be wiped dry (see page 53).
This is not a malfunction and will go away after a few uses.
The oven is not plugged in securely or needs to be reset; remove plug from outlet,
wait ten seconds and re-insert.
Main circuit breaker or main fuse is tripped or blown. Reset main circuit breaker or
replace main fuse.
There is a problem with the outlet; plug another appliance into the outlet to check
if it is working.
The door is not closed completely. Close the oven door securely.
Start was not pressed after programming; Press dial to Start.
Another program is already entered into the oven; press Stop/Reset to cancel the
previous program and enter new program.
The program is not correct; program again according to the Owner's manual.
Stop/Reset has been pressed accidentally; program oven again.
The Glass Tray is not positioned properly on the Roller Ring or there is food under
the Roller Ring. Take out Glass Tray and Roller Ring. Wipe with a damp cloth and
reset Roller Ring and Glass Tray properly..
The Roller Ring and oven bottom are dirty; clean these parts according to Care
and Cleaning of Your Microwave Oven (see page 53).
The CHILD SAFETY LOCK was activated by pressing Stop/Reset three times;
Deactivate CHILD SAFETY LOCK by pressing Stop/Reset three times.
The display indicates a problem with microwave generation system. Please
contact an authorised Service Center (see next page).
The cavity is overheated. Operate again after it cools down. Please open the door
in order to cool the temperature of the cavity more quickly.
The fan is operating to cool the electric components. The word "COOLING" will
disappear after the fan stops.
The oven is under demonstration mode. Press Microwave button once, Start
4 times and Stop/Reset button 4 times.
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