Bosch MIC400 Product Manual page 17

MIC series product guide | 17
Customer care and warranty statements
Standard Warranty
All MIC series cameras come complete with
a comprehensive 3-year warranty.
3-year warranty valid from date of delivery.
Warranty covers back-to-base repair at
a MIC series Bosch approved service center.
Post Warranty Support
MIC products which have no valid warranty
will be repaired where deemed possible by an
approved service center at a pre-agreed price.
Repairs will only be carried out once the written
agreement of the Purchaser is obtained. As installation,
site location and regular maintenance may impact product
life, an approved service center reserves the right to
determine remaining lifetime and may recommend
replacement instead of repair.
Where sub components of the MIC series and its
associated peripherals remain available, such components
will be available in the MIC series aftercare program.
However, where such sub components become
unavailable, or at a prohibitive price to affect a meaningful
repair, an approved service center reserves the right to
utilise alternative components or decline to repair
products due to discontinuation of supply.
Technical Support Team
In the first instance please contact your local Bosch
technical support team who will be pleased to assist you.
Our products are subject to testing and quality control
procedures, however, sometimes a unit may need to be
returned to the factory for evaluation and re-testing if
the problem cannot be identified and resolved.