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Related Manuals for Crane Frozen Gourmet
Summary of Contents for Crane Frozen Gourmet
- Page 2 Operator’s Guide, the Programming Guide, and the Parts Manual in your operation, ser- vice and maintenance work. By following prescribed procedures, machine performance and safety will be preserved. Crane Merchandising Systems Parts and Support Phone Numbers: Parts: 1-800-621-7278 Service: 1-800-628-8363...
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Page 3: Table Of Contents
Frozen Gourmet Setup and Operators’ Guide Table of Contents Power Requirements..................... 1 Specifications ....................... 1 SureVend™ System ..................... 2 Unpack and Inspect ....................3 Position the Merchandiser ..................3 Controls and Indicators..................4 How to Turn the Merchandiser On and Off ............6 Health Control ...................... - Page 4 Frozen Gourmet Setup and Operators’ Guide Accessories ......................28 Install the Lock Cylinder:................28 Install the Optional Cash Box Lock: ............28 Load the Coin Mechanism: ................. 28 Basic Programming .................... 29 Set Prices ..................... 29 View the Cabinet Temperature ..............30 View the Evaporator Temperature ..............
- Page 5 OPERATION AS A SLACK OR SOFT FROZEN VENDING MACHINE: The frozen gourmet has a setpoint range of +12º F to 0º F. The rec- ommended setting for this zone is +6º F. The defrost cycle default setting from the factory is 4 cycles per 24 hour period. The opera- tor may adjust the number of defrost cycles per 24 hour period from a minimum of 1 to a maximum of 8.
- Page 6 Frozen Gourmet Setup and Operators’ Guide NOTES: _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ 4550001...
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Page 7: Power Requirements
Frozen Gourmet Setup and Operators’ Guide CAUTION Do not connect the machine power cord or attempt to operate the mer- chandiser before it is completely inspected, and your location’s power supply is checked for proper voltage and grounding as outlined below. -
Page 8: Surevend™ System
Frozen Gourmet Setup and Operators’ Guide SureVend™ System • Guaranteed delivery eliminates credit vouchers due to misloading or product hang-ups • Credit is reestablished if product is not delivered, or can be configured to refund customer’s money • Spirals return to home for best visual product presentation •... -
Page 9: Unpack And Inspect
Frozen Gourmet Setup and Operators’ Guide Unpack and Inspect Verify the model and part numbers with the merchandiser invoice or freight bill. Immedi- ately report any shortage or discrepancy to the carrier. Remove and save all shipping and packing materials until a thorough inspection has been completed. -
Page 10: Controls And Indicators
Frozen Gourmet Setup and Operators’ Guide Controls and Indicators Interlock Switch. When the cabinet door is open, this switch turns off the glass heater and turns on the service light (not present on all models). Low Voltage Switch. Informs the controller software of the main door open or closed sta- tus. - Page 11 Frozen Gourmet Setup and Operators’ Guide Controls and Indicators (Continued) Main Controller PCB Display. This display consists of two light emitting diodes (LED) mounted on the controller PCB. POWER ON When lit, this red LED indicates electrical (L.E.D. 1) power is applied to the controller PCB.
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Page 12: How To Turn The Merchandiser On And Off
Health Control The Frozen Gourmet merchandiser is equipped with an electronic automatic shutoff (health) control as required by most state and local health authorities. This control pre- vents vending of merchandise when the temperature in the food storage compartment exceeds the design requirement for potentially hazardous food. -
Page 13: Loading The Merchandiser
Frozen Gourmet Setup and Operators’ Guide Loading the Merchandiser Place trays in the loading position: Place both hands on the tray as shown. Lightly lift the front of the tray and pull the tray toward you until you hear and feel the rear tray rollers drop into the cut-out in the top of the guide rail. -
Page 14: Set Up Trays To Vend Products
Frozen Gourmet Setup and Operators’ Guide Set Up Trays to Vend Products These instructions will guide you through setting up your trays for vending. You will be asked to determine if your tray can physically hold the products you intend to vend. If not, you will be directed to other procedures which will help you get them set up. -
Page 15: Remove A Column Divider
Frozen Gourmet Setup and Operators’ Guide Lift up on the tray and slide it toward the back. REAR OF CUT-OUT No more than an inch should be needed. TRAY The tab near the back of the tray should align with the cut-out in the top of the tray guide rail as shown. -
Page 16: Operate A Tray Outside The Machine
Frozen Gourmet Setup and Operators’ Guide Operate a Tray Outside the Machine Tray harness extension (P/N 1709018) is available from your National Vendors Parts department. The extension will enable you to remove the tray from the machine and still operate the motors and spirals. Connect it as shown:... -
Page 17: Changing Tray Configurations
Frozen Gourmet Setup and Operators’ Guide Changing Tray Configurations Replacing a Motor With a Spiral Bearing REMOVING A MOTOR: Disconnect the harness from the motor. See CONNECTING AND DISCON- NECTING A MOTOR HARNESS, below. Remove the spiral. See REMOVING AND INSTALLING SPIRALS (page 14). -
Page 18: Set Up A Tray To Vend Wide Products
Frozen Gourmet Setup and Operators’ Guide Set Up a Tray to Vend Wide Products The following steps will help you configure your tray to vend wide products. When you have completed the procedures called out in each step, return to the next step in the proce- dure. - Page 19 Frozen Gourmet Setup and Operators’ Guide Do one of the following: • If your group has an ODD number of spirals (3, 5, etc.) remove the harnesses from all motors in the group except the leftmost one. To the rightmost motor, utilizing the 1599024 jumper, connect the harness from the motor immedi- ately to its left.
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Page 20: Removing And Installing Spirals
Frozen Gourmet Setup and Operators’ Guide Removing and Installing Spirals All spirals are the same diameter: • There are two types of spirals: COUNTER-CLOCKWISE (left hand) CLOCKWISE (right hand) PART NUMBER ITEM CAPACITY CLIP COLOR CLOCKWISE COUNTERCLOCKWISE OF SPIRAL (RH) - Page 21 Frozen Gourmet Setup and Operators’ Guide TO INSTALL A SPIRAL: Pull the bottom of the retaining clip toward the front of the spiral. Lower the spiral into the tray column and insert the end of the spiral into the spi- ral coupler as shown.
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Page 22: Removing And Installing A Spiral Motor
Frozen Gourmet Setup and Operators’ Guide Removing and Installing a Spiral Motor: REMOVING A SPIRAL MOTOR: SPIRAL NOTE MOTOR Some steps may already be completed. BACKWALL OF TRAY Remove the tray. See REMOV- ING A TRAY (page 8). Disconnect the motor harness. See GEAR ˜... -
Page 23: Installing A Gear
Frozen Gourmet Setup and Operators’ Guide Installing a Gear WHEN ARE GEARS USED? • Gears are used to mechanically couple the spirals together. • This happens whenever you have two spirals and only one motor for vending a selec- tion. -
Page 24: Installing A Spiral Coupler
Frozen Gourmet Setup and Operators’ Guide Installing a Spiral Coupler Place the gear in position if one is required for this set-up. See INSTALLING A GEAR (page 17). WHEN USED WITH A MOTOR: Hold the motor in place and push the spiral coupler through the motor gear box until it clicks into position. -
Page 25: Moving A Tray Up Or Down
Frozen Gourmet Setup and Operators’ Guide Moving a Tray Up or Down This merchandiser can be adjusted to vend taller products. Some guidelines must be fol- lowed: • Keep in mind that when you increase the product height available to a tray by lower- ing it, you will be decreasing the product height available to the tray below. -
Page 26: Installing A Tray In The Merchandiser
Frozen Gourmet Setup and Operators’ Guide Installing a Tray in the Merchandiser Study this procedure before you install a tray for the first time; while you are holding the tray you will not be able to see this area. Proceed as follows: Insert the tray so that the tray rollers pass over the tray guide rollers. -
Page 27: Load Trays With Product
Frozen Gourmet Setup and Operators’ Guide Load Trays With Product Spiral Capacities and Color Codes PART NUMBER ITEM CAPACITY CLIP COLOR CLOCKWISE COUNTERCLOCKWISE OF SPIRAL (RH) (LH) 4 (Optional) 1707051 1707049 Green 5 (Standard) 1707047 1707045 6 (Standard) 1707041 1707039... -
Page 28: Product Pusher Usage
Frozen Gourmet Setup and Operators’ Guide Product Pusher Usage: The product pusher will give the top of a product an extra tilt to help it fall into the deliv- ery pan. Use a product pusher in the following cases: • The spiral has a capacity of 15, 13, or 11. -
Page 29: Return The Trays To The Vending Position
Frozen Gourmet Setup and Operators’ Guide Return the Trays to the Vending Position Lift the tray until it is parallel to the floor as shown. Push the tray toward the back of the cabinet. The tray will index into a detented “home”... -
Page 30: Install And Set Price Labels
Frozen Gourmet Setup and Operators’ Guide Install and Set Price Labels • Price rolls are printed on coiled-up strips as DOLLAR ROLL shown in this example. (The cents rolls are factory installed.) If you use another type of currency, you will find the appropriate price rolls in the plastic bag that contained this man- ual. -
Page 31: Install Selection Id Labels
Frozen Gourmet Setup and Operators’ Guide Install Selection ID Labels Selection ID numbers are printed on clear plastic sheets. You will find these in the plastic bag that contained this manual. You will need to separate them along the scored lines between the selections. -
Page 32: Which Id Label Goes With Which Selection
Frozen Gourmet Setup and Operators’ Guide Which ID Label Goes With Which Selection? See the figures below for tray positions. MOTOR POSITION TOP TRAY TRAY A A0 A1 A2 A3 A4 A5 A6 A7 A8 A9 TRAY B B0 B1 B2 B3 B4 B5 B6 B7 B8 B9... -
Page 33: Refrigeration System
Frozen Gourmet Setup and Operators’ Guide Refrigeration System Screens: The air inlet screen is located on the floor of the cabinet, and the air discharge screen is located on the rear of the cabinet. They must be kept clean and free of dust and debris. -
Page 34: Accessories
Frozen Gourmet Setup and Operators’ Guide Accessories Install the Lock Cylinder: Install an optional lock cylinder in the merchandiser as follows: Position the lift handle lock lever as shown. Depress the lock spring at the square hole of the lock cylinder receptacle and pull the lock springs out through the front. -
Page 35: Basic Programming
Frozen Gourmet Setup and Operators’ Guide Basic Programming The service keypad (shown on the left) is your major tool to program your merchandiser. The minimum programming required to get your mer- chandiser running is setting the prices. That proce- dure is given below. For a thorough explanation of how to adjust the custom programming features available to you, consult your Programming Guide. -
Page 36: View The Cabinet Temperature
Frozen Gourmet Setup and Operators’ Guide View the Cabinet Temperature Press . Depending on how your machine is configured, the display will 3$,/ - ° %. show, for example, This example shows that the temperature is -10 degrees Fahrenheit. If you need to change the cabinet temperature setting, refer to your Program- ming Manual. -
Page 37: Final Checkout
Frozen Gourmet Setup and Operators’ Guide Final Checkout Now, you have placed your merchandiser in its final location, connected it to the utilities, loaded it with products, and set the prices. Before you lock the door and move on, you should check to see if your merchandiser will vend products. -
Page 38: Spiral Indexing Procedure (One Spiral, One Motor)
Frozen Gourmet Setup and Operators’ Guide Spiral Indexing Procedure (One Spiral, One Motor) The spiral indexing procedures involve rotating spirals one position at a time until the product vends properly. Home all the motors (see the Programming Guide). Remove the affected spiral. -
Page 39: Spiral Indexing Procedure (Two Spirals, One Or Two Motors)
Frozen Gourmet Setup and Operators’ Guide Spiral Indexing Procedure (Two Spirals, One Or Two Motors) The spiral indexing procedures involve rotating spirals one position at a time until the product vends properly. Home all the motors (see the Programming Guide). -
Page 40: Routine Service And Sanitation
Frozen Gourmet Setup and Operators’ Guide Routine Service and Sanitation Sanitation is an important phase of merchandiser operation. The lack of proper cleaning and sanitation can cause merchandiser malfunction and loss of sales. The periods and suggested procedures for cleaning and sanitation are given as guides only, and are not to be construed as absolute or invariable. - Page 41 Frozen Gourmet Setup and Operators’ Guide GENERAL Set the main power switch OFF before cleaning or servicing the merchandiser. Use aero- sol spray cleaners or spray waxes only in well-ventilated areas. NEVER use any spray product containing silicone. Silicone sprays can coat electrical contacts, causing a machine malfunction.
- Page 42 Frozen Gourmet Setup and Operators’ Guide DAILY SANITATION Remove all past-date merchandise from the merchandiser. Check for liquid spillage on the merchandiser trays. If there is spillage, remove the trays and dividers affected. Wash and sanitize the trays and dividers with a clean, damp disposable paper wiper or a clean soft-bristle brush.
- Page 43 (2) years of the date of shipment of the merchandiser will be repaired or replaced free of charge when the defective part(s) is returned, with transportation charges prepaid, to the destination designated by the Crane Merchandising Systems Warranty Department. This warranty applies only to the original purchaser of the Merchandiser and is null and void if the Merchandiser is sold during the period of warranty.
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