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Crane Linea User Manual

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User Manual
Issue A 11/2020
Part No. PR16820000

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Summary of Contents for Crane Linea

  • Page 1 User Manual Issue A 11/2020 Part No. PR16820000...
  • Page 2 EC Declaration of Conformity Crane Merchandising Systems (UK) Pipsmore Park, Bumpers Farm Industrial Estate, Chippenham, Wiltshire, UK, SN14 6NQ Declare that: Type of Equipment: Beverage Vending Machine Model Name: LINEA Has been designed and manufactured to comply with all essential requirements of the...
  • Page 3 Introduction This manual provides you with guidance on the installation, daily operation and basic programming of your LINEA vending machine. Crane Merchandising Systems always recommend that a trained technician service its equipment. Crane Merchandising Systems are committed to continuous product improvement. This means that the information within this document, although correct at time of publication may be subject to change without prior notice.
  • Page 4 LINEA Important! Unless otherwise specified, always disconnect your machine from electricity supply before commencing work. Do not operate your machine if any part is damaged until a service technician has carried out necessary repairs and ensured that it is safe.
  • Page 5 USER MANUAL Children must not carry out any cleaning or maintenance of the machine. Your machine is for indoor use only and because it is a beverage vendor, should be sited in a clean and hygienic area.

  • Page 6: Table Of Contents

    LINEA Index Section 1 - Machine Specifications 1.1 Specification ..................1 Section 2 - Installation 2.1 Siting Your Machine ................2 2.2 Connecting the Water Supply ............... 3 2.3 Connecting the Electrical Supply ............4 2.4 Commissioning Procedure ..............5 2.5 Warranty Card ..................
  • Page 7 User Manual 5.10 Brewer rinse ..................23 Section 6 - Programming Mode 6.1 Programming Interface ................ 24 6.2 Navigating through the Menu Display ..........24 6.3 Entering or Updating Parameters ............24 6.4 Accessing the Programming Mode ............25 Section 7 - Operator’s Program 7.1 Data Recall ...................

  • Page 8: Specification

    Note: All weights and dimensions are approximate and are for guidance only. Water Filter Crane Merchandising Systems recommend that a scale inhibiting water filter should be fitted. This will need to be fitted externally Note: If your machine is fitted with a CoEx® Espresso and/or Oltre Freshbrew brewer, then...

  • Page 9: Section 2 - Installation

    USER MANUAL Section 2 - Installation Important! It is essential that any personnel responsible for installing and servicing your machine understand the following: The installation and commissioning of your machine should only be carried out by a trained and authorised service engineer. All water and electrical services must be correctly and safely connected in compliance with national and local regulations.

  • Page 10: Connecting The Water Supply

    LINEA experience of the appliance, in particular as far as safety and hygiene are concerned. To ensure adequate ventilation, 100 - 150 mm (4 - 6 inches) clearance must be allowed between the back of the cabinet and the wall.

  • Page 11: Connecting The Electrical Supply

    USER MANUAL machine) to the water supply. Flush the system thoroughly before connecting to the machine. Note: Always use the new flexi-hose as supplied with the machine when connecting your machine to the water supply. Never re-use a flexi-hose. Ensure that the seal is correctly fitted. Ensure that all water supply fittings are tight.

  • Page 12: Commissioning Procedure

    LINEA Important! If the mains lead becomes damaged in any way it must be replaced by a lead available from the manufacturer. Important! If any internal fuses become damaged or fail in any way they must be replaced by the correct...
  • Page 13 USER MANUAL the heater tank will start to fill. Ensure that no water overflows from the heater tank overflow pipe into the drip tray. Check the system for leaks. Note: Water will flow through the espresso system and be dispensed from the dispense nozzles (Espresso model only).

  • Page 14: Warranty Card

    LINEA On Espresso models carry out a full CoEx clean once the machine has reached operating temperature. Operate the machine through its complete range of selections to ensure that each vend is correctly dispensed. Note: If these test vends are being done with the door...

  • Page 15: Section 3 - How To Vend A Drink

    USER MANUAL Section 3 - How to Vend a Drink The following example describes how to vend a Coffee selection. If the machine has not been used for 3 minutes it will display the standby screen shown below. To display the drink selection menu, press TOUCH To Start. To navigate the drink selection menus press the side arrows.

  • Page 16: To Make A Drink

    LINEA 3.1 To Make a Drink Place your cup or mug on the platform or directly on to the drip tray grille for taller mugs / jugs. The ‘Cup’ or ‘Water Droplet’ symbol will illuminate to indicate were your cup / jug should be placed.
  • Page 17 USER MANUAL Adjust the strength and add any condiments to suit your taste. If your cup is in position the ‘MAKE MY DRINK’ button will appear. Press the button to make your selection. As your drink is being prepared an in-progress status is shown on the screen and your My Code number is displayed.
  • Page 18 LINEA To use My Code, press the MyCode button and enter your drink code on the screen, your drink choice will appear on screen, press ‘MAKE MY DRINK’ to make your selection...

  • Page 19: To Deliver Hot Water

    USER MANUAL 3.2 To Deliver Hot Water Rotate the cup stand to the right hand position. The red, hot water, symbol will illuminate to indicate your cup is detected. Select hot water from the menu If your cup is in position the ‘MAKE MY DRINK’ button will appear. Press the button to make your selection.

  • Page 20: Section 4 - Cleaning And Re-Filling Procedures

    Liquid Destainer - Brewer Units Crane Merchandising Systems recommends that a liquid de-staining product is used for cleaning the brewer units fitted to fresh brew machines. The product must be used in accordance with the manufacturer’s instructions, following all health and safety...

  • Page 21: Cleaning And Filling Procedure (All Models)

    USER MANUAL 4.2 Cleaning and Filling Procedure Important: It is necessary to carry out the cleaning and maintenance procedure outlined below on a daily basis. 4.2.1 Ingredient Canisters - Removal and Cleaning Rotate canister outlets to upright position and remove the ingredient canisters.
  • Page 22 LINEA Refit the mixing system. Push the rubber seal onto the motor shaft and ensure it is pushed fully home into the recess in the base. The impeller has a mark on the front face and a corresponding pip on the reverse. Line these marks up with the flat on the motor shaft and click the impeller onto the shaft.

  • Page 23: Oltre Brewer Cleaning Procedure

    USER MANUAL 4.3 Oltre Brewer Cleaning Procedure Daily Cleaning Procedure Important: Cleaning and maintenance must be completed daily. Fill a cleaning bucket with hot water and dilute the bactericidal cleaner in accordance with the manufacturer’s instructions. Open the door of the machine. The brewer will always return to its fully open position at the end of the vend cycle.

  • Page 24: Coex® Espresso Cleaning Procedure

    LINEA Rinse all parts thoroughly in clean water & re-assemble into the machine. Place a suitable container under the dispense nozzle and press the Brewer rinse on the Touch Screen and the machine will flush the brewer. Empty the brewer waste container and wash the waste container thoroughly.
  • Page 25 OK button. Weekly Cleaning Procedure The LINEA has a routine cleaning cycle for the CoEx® brewer with a warning message to indicate a clean is recommended or required. If the ‘required’ message is ignored espresso and fresh brew drinks cannot be selected until the brewer is cleaned, using the following procedure: Caution: Ensure that a suitable container is placed under the dispense position.

  • Page 26: Waste Bins (Espresso And Freshbrew Models)

    LINEA Press CoEx® Tablet Clean on the Touch Screen and follow the instructions on the main display. i.e. Press Start Sanitation After rinsing and cycling the brewer the screen will display the message ‘Please Place Cleaning Tablet in Brewer’. Take one cleaning tablet (supplied in packs of 30 - CMS part no.

  • Page 27: Drip Tray And Cup Stand Grille (All Models)

    USER MANUAL When replacing the coffee cake bin ensure the chute of the bin is positioned under the ramp on the brewer (see arrow). 4.6 Drip Tray and Cup Stand Grille Remove the drip tray assembly. Carefully empty any waste liquid. Clean both the drip tray assembly and drip tray grille thoroughly.

  • Page 28: Touch Screen

    LINEA 4.7 Touch Screen Clean the glass on a regular basis to remove fingerprints or oily marks. Before cleaning the selection panel switch off the machine using the ON/ OFF switch located on the lower rear of the machine. Use a soft micro-fibre or lint-free cloth to gently wipe the selection panel area.

  • Page 29: Section 5 - Service Screen Functions

    USER MANUAL Section 5 - Service Screen Functions When the machine door is opened you will see one of the below service screens depending on whether you have an espresso, freshbrew or instant machine. This enables the Operator to carry out specific functions during routine cleaning and maintenance. 5.1 Enter Pin Allows entry to Operator’s program.

  • Page 30: Coex® Boiler Fill

    Important! This button enables an engineer to work safely on the water system and does not need to be used by the operator. 5.7 CoEx® Tablet Clean (Espresso machines only) When pressed initiates the CoEx® brewer tablet cleaning routine. Crane Merchandising Systems recommends that this brewer cleaning routine should be carried out weekly.

  • Page 31: Section 6 - Programming Mode

    User Manual Section 6 - Programming Mode 6.1 Programming Interface Programming mode enables the operator to view and change options within the machine. 6.2 Navigating through the Menu Display Once you have gained access to the programming mode (see sub-section 6.4 Accessing the Programming Mode) the screen displays the Operator’s Main Menu.

  • Page 32: Accessing The Programming Mode

    LINEA Press the appropriate selection. A filled radio button indicates which selection has been made. 6.3.2 Check Boxes To select Americano touch the icon on the menu. A TICK appears in the box indicating that it has been selected. Continue until all required options have been selected.
  • Page 33 User Manual Enter the 4 digit operator’s entry pin code and press OK. Note: The factory default operator’s code is 2-2-2-2. You may be issued with an alternative code. Select Service Menu...

  • Page 34: Section 7 - Operator's Program

    LINEA Section 7 – Operator’s Program Once in the Operator’s Program the Screen on the front of the machine will display the Service Menu (illustrated below). 7.1 Data Recall Entry into this menu allows the operator to view Non-Resettable and Resettable Sales Data, data relating to Events.
  • Page 35 User Manual Select All Drinks then select Overall Totals. This menu displays both the total monetary amount and total vend counts: Sales-£ Displays the total machine sales in £ (NOT including Test Vends or Free Vends). Sales-# Displays the total number of machine vends. This value includes normal, discount and surcharge vend totals.
  • Page 36 LINEA Note: Individual By Product screens also display the price set for the selection as shown. Press Up One Level to return to the By Product menu screen. The operator can then view data for more selections and also access further menus via the Non Resettable Sales Data menu relating to Cash, Cashless and Token audit data.

  • Page 37: Diagnostics

    User Manual The operator can also view resettable monetary and vend data for individual product by entering the By Product menu, and also view and record data relating to Cash, Cashless and Token Vends using their relevant sub-menus. 7.2 Diagnostics This menu allows the operator to view any current, Active Errors errors and also errors which have been corrected, Error History, on the machine.
  • Page 38 LINEA To change the price of the Americano from Beans, select Americano from Beans. The screen below will be seen. Enter the new value. Press Save. The new price is now displayed. The operator can then update further selections if required.

  • Page 39: Product Configuration Menu

    User Manual 7.3.3 Category Prices This menu allows the price to be changed of any categories set up by the engineer 7.3.4 Entire Machine This menu allows the operator to view and set a single price for all selections available from the machine.
  • Page 40 LINEA 7.4.2 Disable Selections This menu allows the operator to disable individual drink selections. The following example describes how to disable drink selections Hot Chocolate and Chocomilk. Select Disable Selections. Select Hot Chocolate and Chocomilk. Use the Up one level button to return to the Service Menu...

  • Page 41: Free Vend

    User Manual 7.5 Free Vend This menu allows the operator to enable/disable Free Vend when the machine is fitted with a payment system. When Free Vend is enabled all available drinks selections will be dispensed at no cost. To enable Free Vend proceed as follows: Select Free Vend Select Enabled...

  • Page 42: Leave Service Menu

    LINEA 7.6 Leave Service Application This menu allows the operator to return the machine to Standby Mode when all programming is completed. Closing the door will also exit programming mode Select Leave Service Application. Select Yes.

  • Page 43: Section 8 - Dispense Pipes

    User Manual Section 8 - Dispense Pipes There are three sizes of pipes used of which 1 & 3 can be replaced by the Operator:  CoEx® Espresso Brewer - 4mm white silicone  Hot water - 8mm grey silicone ...

  • Page 44: Section 9 - Recommended Spare Parts

    LINEA Section 9 – Recommended Spare Parts The spares items shown are available from your machine supplier and will ensure long and trouble free service from your machine. 9.1 Hygiene Parts Part No. Item Description ME14043000 Whipper bowl, single inlet...

  • Page 45: Section 10 - Error Messages And Simple Problem Solving

    User Manual Section 10 - Error Messages and Simple Problem Solving 10.1 Error Messages The table below lists the error messages that may be encountered and, where applicable, offers the operator solutions for curing them. Safety First! Should the solution suggested not cure the problem, or the fault requires the assistance of a trained service engineer, DO NOT ATTEMPT TO RECTIFY THE FAULT YOURSELF.

  • Page 46: Simple Problem Solving

    LINEA Error message Cause Solution Empty, clean and refit the Waste tray Full The waste tray is full waste tray Operator/engineer Wait until machine completes Rinsing running the rinse program rinse cycle Fresh beans canister and/ Refill bean canister with fresh...

  • Page 47: Section 11 - Decommissioning The Machine

    User Manual Section 11 - Decommissioning the machine 11.1 To Decommission the Machine Should the machine need to be shut down for short periods, for example over a long weekend, no special treatment is required. For longer shut down periods the machine should be thoroughly cleaned.
  • Page 50 Crane Technical Library Visit the on our website to find this, other manuals and technical information for the complete Crane machine range using the url: https://techlibrary.cranems.co.uk Pipsmore Park, Bumpers Farm Industrial Estate, Chippenham, Wiltshire, SN14 6NQ Tel: +44 (0)1249 444807 Fax +44 (0)1249 444819 Email: sales@cranems.eu...

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