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Table of Contents
Related Manuals for Crane Frozen Gourmet 455
Summary of Contents for Crane Frozen Gourmet 455
- Page 2 Guide, the Setup and Operator’s Guide, and the Parts Manual in your operation, service and maintenance work. By following prescribed procedures, machine performance and safety will be preserved. Crane Merchandising Systems Parts and Support Phone Numbers: Parts: 1-800-621-7278 Service: 1-800-628-8363...
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Page 3: Table Of Contents
Frozen Gourmet Programming Guide Table of Contents Gain Access to the Supervisor Mode ..............4 Enter a New Supervisor Code ................4 Enter a Freevend Code ..................4 Assign a Code to View Data Without Opening the Door ........5 Lock or Unlock Mode or Payout Keys.............. - Page 4 Frozen Gourmet Programming Guide View Total Paid Sales ..................32 View Card Reader Paid Sales................32 View Coupon Sales .................... 32 View Total Paid Vends..................33 View Discount Vends..................33 View Card Reader Vends ................... 33 View Coupon Vends................... 33 View Time Data ....................
- Page 5 Frozen Gourmet Programming Guide Alphabetic Index ..............15 Anti-Jackpot Feature, Set up .................6 Baud Rate, Select ................9 Bill Validator, Select ................10 Card Reader, Select Clear ..............35 All Resettable Data ..............35 Paid Sales Data Only Code ...............5 Assign to View Data ................4 Enter Freevend ..............4 Enter New Supervisor...
- Page 6 Frozen Gourmet Programming Guide ............20 Free Vending, Set Time-of-Day ................37 Free Vends, View Freevend ...................4 Code, Enter ................24 Message, Select .................45 Set Options ............36 View Sales By Time Interval ................38 ID Number, View ..........16 Identify the Selections In the Merchandiser ............20 Inhibited Vending, Set Time-of-Day ..............14...
- Page 7 Frozen Gourmet Programming Guide ...............4 Supervisor Mode, Gain Access SureVend™ .................39 Data, View ...............16 Set Refund Option ............15 Set up Anti-Jackpot Feature ..............15 Set up Basic Options ...................44 Test .................8 Talker Mode, Set Temperature ................28 Cabinet, View .................29 Evaporator, View ....................18 Test ..................40...
- Page 8 Frozen Gourmet Programming Guide ..............46 Diagnostic Messages .............37 Discount Sales By Time Interval ................33 Discount Vends ..............29 Evaporator Temperature .................37 Free Vends ............36 Freevend Sales By Time Interval ..............38 Machine ID Number ..............42 Motor Status By Tray ..........31 Nonresettable Sales and Vend Data ..............38 Number Of Test Vends .................39...
- Page 9 Frozen Gourmet Programming Guide Introduction How to program your merchandiser: Some setup, test, and maintenance operations are computer controlled. The control panel switches and the selection panel switches regulate these operations. Control Panel Selection Panel 4550000...
- Page 10 Frozen Gourmet Programming Guide The Displays The 10-character display performs two functions, and is referred to in this book as "the display": It shows the customer’s selection and how much credit is in the machine, as well as the ready, service, and time of day messages. It provides information and feedback to the service person during maintenance.
- Page 11 Frozen Gourmet Programming Guide Control Panel Switches Explained Each of the control panel switches has one or more jobs to do. This list will give you a short overview of those jobs. Press this button to put your machine into the Price Setting mode. You can see maximum and minimum machine prices, and change prices for entire machine, entire tray, or individual selection.
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Page 12: Gain Access To The Supervisor Mode
Frozen Gourmet Programming Guide Programming Functions GAIN ACCESS TO THE SUPERVISOR MODE ENTER CODE Press . The display shows: . You must enter the four-digit supervisor code within 6 seconds to gain access. NOTE A new machine has a factory-set supervisor code of 0000. UNLOCKED When you have entered the right code, you will hear two beeps and see in the display. -
Page 13: Assign A Code To View Data Without Opening The Door
Frozen Gourmet Programming Guide ASSIGN A CODE TO VIEW DATA WITHOUT OPENING THE DOOR If the proper non-zero code is entered, sales data can be viewed by machine, tray, or selec- tion without opening the machine’s door. Follow the steps in GAIN ACCESS TO THE SUPERVISOR MODE. NR XXXX Press until the display shows... -
Page 14: Set Data Collection Method
Frozen Gourmet Programming Guide SET DATA COLLECTION METHOD Follow the steps in GAIN ACCESS TO THE SUPERVISOR MODE. Press until the display shows one of the following: PRINTER means that data will be sent directly to a printer. SELECT PRINTER BAUD RATE, page 6. -
Page 15: Set Dex Options
Frozen Gourmet Programming Guide SET DEX OPTIONS (DEX MODE ONLY) Follow the steps in GAIN ACCESS TO THE SUPERVISOR MODE, page 4. Press . The display shows one of two resettable bill validator totals trans- mitted to the DEX device: - the value of bills in the stacker will be transmitted in a cash for- C A 3 0 4 N . -
Page 16: Set Talker Mode
Frozen Gourmet Programming Guide SET TALKER MODE Follow the steps in GAIN ACCESS TO THE SUPERVISOR MODE, page 4. Press , then until the display shows T A L K O N T A L K O F F . Press to turn the talker option ON or OFF. -
Page 17: Select Bill Validator
Frozen Gourmet Programming Guide SELECT BILL VALIDATOR Press , then press until one of the following is displayed: EFÃ53S No bills will be accepted or there is no bill validator installed (you can exit the function). P6I! The serial bill validator is selected and will accept $1, $2, $5, $10, and $20 bills. -
Page 18: Select Card Reader
Frozen Gourmet Programming Guide ÃÃÃFE BILL LIST OPERATION: to scroll through the list of bills. to turn the bill acceptance ON or OFF. to move up to the top level screen. 1. =Bill validator channel 1, each bill has its ÃFE own channel 1.00=Bill value... -
Page 19: Select Monetary Options
Frozen Gourmet Programming Guide SELECT MONETARY OPTIONS Certain options can be selected, depending upon which monetary devices you have selected. This function lets you: • Set change returning criteria • Set overbuy options • Set declining balance • Set last bill stacking options •... - Page 20 Frozen Gourmet Programming Guide This could cause a customer to be short-changed. Entering 0.00 means that bills or coins not held in escrow or in a tube will only be accepted if there is enough change to cover them. b. The value of "X.XX" tells the machine how much the customer is allowed to overbuy a product.
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Page 21: Set Up Winner Mode
Frozen Gourmet Programming Guide SET UP WINNER MODE At preselected intervals, a customer may WINNER receive a refund for a selection. You can select the intervals and qualifying selections. Press , then press until one of the following is displayed: WINNER OFF Winner function is disabled. -
Page 22: Select Display Language
Frozen Gourmet Programming Guide ADVANCED OPTIONS • Press to enable all available trays. • Press to deactivate all trays. • Press a selection number, then its letter to activate an individual selection. EXAMPLES . . . You want to enable winners on all trays except E and F. Do the following: a. -
Page 23: Set Up Basic Surevend™ Options
Frozen Gourmet Programming Guide SET UP BASIC SUREVEND™ OPTIONS Press , then press until the display shows one of the following: SURE.V OFF . Choose this option if you do not want to use the SureVend™ feature. SURE.V ON ™ . -
Page 24: Set Refund Option
Frozen Gourmet Programming Guide SET REFUND OPTION If a failed vend occurs, the customer’s money may be returned, or the customer’s credit could be restored to the machine for another selection. Press , then press until the display shows one of the following: FAIL CASH . -
Page 25: Couple/Uncouple Tray Motors
Frozen Gourmet Programming Guide COUPLE/UNCOUPLE TRAY MOTORS Two motors may be electronically coupled to turn together to vend a wide product. In some cases, you may need to connect or disconnect the wire harness from a specific motor. See your Setup Guide for more information. NOTE: An even numbered motor (0, 2, 4, etc.) may only be coupled to an odd numbered motor (1, 3, 5, etc.) CPL MTRS Press... -
Page 26: Set Temperature
Frozen Gourmet Programming Guide SET TEMPERATURE (SUPERVISOR MODE ONLY) Ã ° Press , then press until the display shows . This means that -10°F is the current temperature setting. Press to raise the setting; press to lower the setting. Press to choose between display in °F or °C. -
Page 27: View And Control Defrost Mode
Frozen Gourmet Programming Guide VIEW AND CONTROL DEFROST MODE Press , then press until the display shows: DEFRST - H.MM DEFRST H.MM If a minus (-) sign is displayed, H.MM shows the hours and minutes until the next defrost cycle. If a plus (+) sign is displayed, H.MM shows how long the unit has been defrosting. -
Page 28: Set The Date
Frozen Gourmet Programming Guide SET THE DATE MM/DD/YY Press , and press until the display shows . “MM” is the month, “DD” is the date, “YY” is the year, and “X” is the numbered day of the week. Enter the current month, date, and year using the number keys. The day of the week number will be calculated for you based on the date you enter. -
Page 29: Time Interval Editing
Frozen Gourmet Programming Guide TIME INTERVAL EDITING You can select up to four times of day for each special vending period. NOTE If two or more of these time periods overlap, the interval with the highest priority will overrule the other(s). This order of precedence is: •... - Page 30 Frozen Gourmet Programming Guide PQFGÃUUU . " Press . The display shows X.XX is the currently set stop time. Enter a new stop time (24-hour format) for this interval. To enter the time for 6:00 pm, enter 1800. You have now established a 25% discount that starts at 3:30 pm and ends at 6:00 pm.
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Page 31: Select A Standby Message
Frozen Gourmet Programming Guide The message that is displayed during normal STANDBY vending periods where there are no out-of- MESSAGES service faults on the machine. SELECT A STANDBY MESSAGE PQ2E53VÃUU Press , then press until the display shows "XX" represents the current message number selected for the standby message. Two dashes mean that the factory-set message is selected. -
Page 32: Select A Freevend Message
Frozen Gourmet Programming Guide SELECT A FREEVEND MESSAGE 7I66S6E5ÃUU Press , then press until the display shows "XX" represents the current message number selected for the message that displays when the machine is in the freevend mode. Two dashes mean that the factory-set message is selected. -
Page 33: Edit Custom Messages
Frozen Gourmet Programming Guide EDIT CUSTOM MESSAGES 65@QÃDP8ÇP Press , and press until the display shows . Press D6PP286ÃU the number of the message you want to edit. is displayed (X repre- sents the message number you pressed). Press . The message text is displayed with the first character flashing. To view the message, press . - Page 34 Frozen Gourmet Programming Guide The End Of Message Character This is the most important character in your message, because it tells the machine when the message is ended. If you don’t use this character, your message will be followed by a bunch of zeros.
- Page 35 Frozen Gourmet Programming Guide È É À À " (SPACE) Æ ‘ 4550000...
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Page 36: View Cabinet Temperature
Frozen Gourmet Programming Guide VIEW CABINET TEMPERATURE Press . Depending on how your machine is configured, the display will Q6DGÃ Ã7 ° show, for example, This example shows that the temperature is -10 degrees Fahrenheit. To change the display units, press . -
Page 37: View Evaporator Temperature
Frozen Gourmet Programming Guide VIEW EVAPORATOR TEMPERATURE Press , then . The display will show, for example, Q6DGÃ Ã7 ° This example shows that the temperature is 34 degrees Fahren- heit. An I replacing the F or C means a sensor error exists and the displayed temperature is invalid. -
Page 38: Set Prices
Frozen Gourmet Programming Guide SET PRICES !Ã! Press . The display shows This display shows the max- imum and minimum prices set in the machine. In this example, the maximum price is $2.50 and the minimum is $0.25. Enter prices as using one of the following methods: SET ENTIRE MACHINE TO ONE PRICE ÃUUU a. -
Page 39: View Nonresettable Sales And Vend Data
Frozen Gourmet Programming Guide VIEW NONRESETTABLE SALES AND VEND DATA EIÃÆÃUUUU Press . The display shows "XX.XX" is a dollar and cents figure showing the total of all sales in the machine. This is a running total, and is not resettable. EIÃU Press . -
Page 40: View Total Paid Sales
Frozen Gourmet Programming Guide VIEW TOTAL PAID SALES ÆÃUUUU Press , then press until the display shows "XX.XX" is a dollar and cents figure showing the total of all PAID sales in the machine (as opposed to unpaid sales like winner and free vends). This is the total since the last time it was cleared. -
Page 41: View Total Paid Vends
Frozen Gourmet Programming Guide VIEW TOTAL PAID VENDS Press , then press until the display shows "XX" is the total number of paid vends for the entire machine. If desired, view this data by tray and individual selection. CONTINUE. VIEW DISCOUNT VENDS 5@P4ÃUU Press , then press... -
Page 42: View Time Data
Frozen Gourmet Programming Guide VIEW TIME DATA Q@D6Ã52Q2 Press , then press until the display shows Press . The following message scrolls across the display: D2@EÃÃ#DÃÃÃÃ This example shows the latest time interval the main (machine) door was open (1). It was open for 237 minutes, and was opened on January 30 (01/30) at 10:13 am (10.13). -
Page 43: Clear All Resettable Data
Frozen Gourmet Programming Guide Press . The following message scrolls across the display: GI@46ÃP6QÃÃÃÃ% This example shows that the last time prices were set was on January 30 (01/30) at 9:42 am (9.42). Press . The following message scrolls across the display: C2PQSE5Ã4ÃÃÃÃ"ÃÃ% This example shows that the last selection vended was C1 (C1) on June 2 (06/02) at 9:42 am (9.42). -
Page 44: View Amount In Coin Box
Frozen Gourmet Programming Guide VIEW AMOUNT IN COIN BOX CBX XX.XX Press , then press until the display shows . (Will only display if the total is not zero.) "XX.XX" is the dollar and cents amount in the coin box. CONTINUE. -
Page 45: View Discount Sales By Time Interval
Frozen Gourmet Programming Guide VIEW DISCOUNT SALES BY TIME INTERVAL $ XX.XX. Press , then press until the display shows 1.DSC .00 Press , then press until the display shows . This is the total sales for discount interval 1 (not shown if zero). Also, see VIEW CARD READER PAID SALES, page 32. -
Page 46: View Total Unpaid Sales
Frozen Gourmet Programming Guide VIEW TOTAL UNPAID SALES 0$ XX.XX Press , then press until the display shows (provided the total is not zero). "XX.XX" is the total unpaid sales (free vends, TOD free vends, and winner vends) for the entire machine. If desired, view this data by tray and individual selection. -
Page 47: View Surevend™ Data
Frozen Gourmet Programming Guide VIEW SUREVEND™ DATA Certain SureVend™ data can be viewed if the values are not zero. SV.EMPT XXXX Press , then press until the display shows XXXX represents the number of times credit was restored or returned because of SureVend™. -
Page 48: Test Vend Selections And Verify Credit Added
Frozen Gourmet Programming Guide TEST VEND SELECTIONS AND VERIFY CREDIT ADDED TEST .00. Press . The display shows You may now test vend selections. If you insert money into the machine, the zeros in the display will be replaced with the amount of the credit. -
Page 49: Test The Motors
Frozen Gourmet Programming Guide TEST THE MOTORS TEST MTRS Press , then press until the display shows Press to interrogate all motors. The display stops at the first motor with a known error, or will show the total number of homed motors. Press to run all snack motors one time. -
Page 50: View Motor Status By Tray
Frozen Gourmet Programming Guide VIEW MOTOR STATUS BY TRAY TST MTRS Press , then press until the display shows Press or the letter of the tray you want to view. The display will show the status of all motors on the tray: (Tray letter)(If motor is present) (If motor is present and coupled to the next odd motor) (blank)(If motor is not present and not coupled) -
Page 51: Test The Retractable Door
Frozen Gourmet Programming Guide TEST THE RETRACTABLE DOOR 7FF5ÃÃ Press , then press until the display shows The display represents the states of various switches as listed. Characters are dis- played under the following conditions: Inner door is closed Retractable door is open Retractable door is closed Door motor is jammed or other error exists. -
Page 52: Test The Surevend™ System
Frozen Gourmet Programming Guide TEST THE SUREVEND™ SYSTEM Press , then press until the display shows one of the following: SV.TST OK This means the SureVend™ system is operating properly. SV.TST XX XX represents the location of a blockage. The sensing zone num- bers 1 - 9 may appear (1 being closest to the glass), or the letter H, designating a blockage in the gum &... -
Page 53: Set Freevend Options
Frozen Gourmet Programming Guide SET FREEVEND OPTIONS Press . Press to choose one of the following options: 7I66ÃF77 - Normal vending mode. No items are on freevend. A closure on the keyswitch input causes the machine to go out of service. Skip to step 2. - OR - 7I66ÃFE - All items are on freevend. -
Page 54: View Diagnostic Messages
Frozen Gourmet Programming Guide VIEW DIAGNOSTIC MESSAGES Press . the display shows any of the following diagnostic messages, depending upon any fault(s) present: EFÃ6IIFIP None of the following errors are detected: B6VG25ÃUV Key(s) x, y stuck. IFDÃ6IIFI Error in the programming EPROM. MACHINE WILL NOT OPERATE. - Page 55 Frozen Gourmet Programming Guide 7FF5ÃÃaÃEFQÃP9RQ (3 position is flashing) - not in shut position. EFÃD649 Coin mech not detected - machine will not operate if configured for coin mech. D6494FDD Incomplete coin mech communications -- check har- ness. D649P6EPFI Coin mech reporting a bad tube sensor - replace mech. D649A2D One or more coin tubes are jammed.
- Page 56 Frozen Gourmet Programming Guide 42I56II Card reader is indicating it has a problem. 42I576II Card reader is indicating it has failed. Replace unit. 42I56IIUU Card reader has an error and indicates code XX. The code is defined by the card reader manufacturer. To correct, contact card reader manufacturer.
- Page 57 Merchandiser, or parts, unless authorization to incur such expense has been given in writing by CRANE MERCHANDISING SYSTEMS prior to incurring such expense. This warranty does not cover labor and service charges performed by CRANE MERCHANDISING SYSTEMS service technicians. Customer shall pay all labor costs with respect to warranty repairs.
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