Crane Coti Operator's Manual

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Operator's Manual

Part Number PR15494001

Issue A - 07/2018

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Page 1 Operator’s Manual Part Number PR15494001 Issue A - 07/2018...
Page 2 +44 (0) 1249 444819 Bumpers Farm Industrial Estate Chippenham, Wiltshire UK, SN14 6NQ DESCRIPTION OF PRODUCT: Automatic Drink Dispensing Machine Model Name: COTI HARMONISED STANDARDS APPLIED: EN60335-1:2012+A11: Household and similar electrical appliances. Safety. Part 1 - General 2014 requirements EN60335-2-75:2004+A2: Household and similar electrical appliances.
Page 3: Table Of Contents
The following Symbol is used throughout this Operator’s Manual: Safety First! Take care, risk of personal injury. Crane Merchandising Systems accepts no responsibility for damage caused to the equipment through misinterpretation or misuse of the information contained in this manual.
Page 4: Introduction/Important Safeguards
Introduction This manual provides you with guidance on the installation, daily operation and basic programming of your COTI vending machine. Crane Merchandising Systems always recommend that a trained technician service its equipment. Crane Merchandising Systems are committed to continuous product improvement. This means that the information within this document, although correct at time of publication may be subject to change without prior notice.
Page 5 Operator’s Manual 5. Never immerse your machine in water or any other liquid and never clean it with a water jet. 6. If your machine should freeze up, call a service technician to before switching it on. 7. Ensure that you are familiar with the most recent Health and Safety at Work Electricity at Work Regulations.
Page 6: Section 1 - Machine Specifications
COTI Section 1 – Machine Specifications Specifications 1.1 General 1.2 Electrical Services Height ....1830 mm Voltage ....220 - 240 Volts AC Width ....700 mm Current ....13 Amp Fused Depth ....785 mm Frequency ..... 50/60 Hz Cup Capacity ..800* 7oz *Approximate and are for guidance only.
Page 7: Section 2 - Installation
Operator’s Manual Section 2 – Installation Important! It is essential that any other personnel responsible for installing and servicing your machine understand the following: 1. The installation and commissioning of your machine should only be carried out by a trained and authorised service engineer.
Page 8 COTI 4. Ensure that access to the machine is restricted to personnel have knowledge and practical experience of the appliance, in particular as far as safety and hygiene are concerned. 5. To ensure adequate ventilation, 100 - 150 mm (4 - 6 inches) clearance must be allowed between the back of the cabinet and the wall.
Page 9 Operator’s Manual 2. Connect the flexi-hose (supplied with your machine) to the water supply. Flush the system thoroughly before connecting to the machine. N.B. Always use the new flexi-hose as supplied with the machine when connecting your machine to the water supply.
Page 10 COTI compliance with National and European regulations on electrical safety. The appliance must be connected to a 220 - 230V 50/60Hz 13amp fused switched socket outlet, installed to the latest edition of the IEE regulations, using a 3 pin BS approved 13 amp fused plug for UK and in...
Page 11 Operator’s Manual 3. Cup Turret. Unbox the cup tubes and lid and fit in place then fill with the correct size cups for the cup catcher fitted to your machine. Allow the cups to drop into the tubes directly from the packaging. DO NOT touch the cups with your hands.
Page 12 COTI Note! The machine has a safety feature which will allow the heater tank to fill for a maximum of two minutes. If after power-up the heater tank has not filled within this time, the mains power supply should be switched off and then on again to reset the heater tank time-out.
Page 13 Operator’s Manual 9. On Espresso models carry out a full CoEx clean once the machine has reached operating temperature. 10.Operate the machine through its complete range of selections to ensure that each vend is correctly dispensed. Close the cabinet door. Ensure that the machine is left in a clean and safe condition.
Page 14: Section 3 - How To Vend A Drink
COTI Section 3 - How to Vend a Drink The following example describes how to vend a Tea selection from a machine set to free vend. If the machine has not been used for 3 minutes it will display the standby screen shown below.
Page 15 Operator’s Manual 3.2 Adding Milk/Sugar If Tea is selected the touch screen will show the screen below. From this screen you can adjust the drink strength and add milk and/or sugar by touching the screen to highlight your choice. e.g. regular, no milk or sugar e.g.
Page 16 COTI When your drink has been dispensed the machine will double beep and the screen opposite will be displayed. When the drink is removed from the machine the Selection Menu is displayed, see Section 3.1. If the machine is then not used for a pre-determined time the Standby screen is displayed.
Page 17: Section 4 - Cleaning And Refilling Procedures
4.3 Liquid Destainer - Brewer Units Crane Merchandising Systems recommends that a liquid de-staining product is used for cleaning the brewer units fitted to fresh brew machines. The product must be used in accordance with the manufacturer’s instructions, following all health and safety guidelines.
Page 18 COTI 4.5 Daily Cleaning & Filling Procedure Important: It is necessary to carry out the cleaning and maintenance procedure outlined on the following pages on a daily basis. 4.5.1 Ingredient Canisters - Removal and Cleaning Rotate canister outlets to upright position. Remove the ingredient canisters.
Page 19 Operator’s Manual Refit the mixing system. Push the rubber seal onto the motor shaft and ensure it is pushed fully home into the recess in the base. The impeller has a mark on the front face and a corresponding pip on the reverse. Line these marks up with the flat on the motor shaft and click the impeller onto the shaft.
Page 20 COTI Clean the Oltre brewer chassis and mounting area. Clean all of the Oltre brewer components. Rinse all components with clean water, dry then refit to machine. Weekly Cleaning Procedure Important: Cleaning and maintenance outlined on the following pages must be carried out on a weekly basis.
Page 21 Operator’s Manual 4.5.3.b CoEx® B2C Brewer - Cleaning Procedure 4.5.3.b.1 Daily Cleaning Procedure Remove the dispense pipe from the brewer outlet. Holding the unit as shown in the photograph, lift the green lever and carefully pull the brewer unit out of the machine.
Page 22 4.5.3.b.2 Weekly Cleaning Procedure The COTI has a routine cleaning cycle for the CoEx® brewer, with a warning message to indicate a clean is recommended or required. If the ‘required’ message is ignored B2C and fresh brew drinks cannot be selected until the brewer is cleaned, using the following procedure: Caution: Ensure that a suitable container is placed under the dispense position.
Page 23 Operator’s Manual 4.6 Waste Buckets & Syrup Containers Remove the waste water bucket from the machine. Empty and clean. If fitted; check the syrup levels in the syrup containers and replace if necessary Clean the base, sides and back of the machine. Refit the waste water bucket into the machine.
Page 24 COTI 4.8 Touch Screen Clean the glass on a regular basis to remove fingerprints or oily marks. Before cleaning the screen switch off the machine using the internal on/off switch above the product canisters. Use a soft micro-fibre or lint-free cloth to gently wipe the screen. Dampen the cloth with water, glass or a screen lens cleaner to wipe the glass and dry.
Page 25: Section 5 - Service Keypad Functions
Operator’s Manual Section 5 - Service Keypad Functions Your machine is fitted with a service keypad mounted on the rear of the door. This keypad allows the operator to carry out specific functions for routine cleaning and maintenance. N.B. During certain operations e.g. View Counters it is necessary for the operator to utilise the screen on the front of the door to access data.
Page 26 5.11 Button 11 - CoEx® Tablet Clean (Espresso Machines Only) When pressed, initiates the CoEx® brewer tablet cleaning routine. Crane Merchandising Systems recommends that this brewer cleaning routine should be carried weekly. 5.12 Button 12 - Reset Waste Counter (Fresh Brew & Espresso Machines) When the waste container is emptied the counter must be reset.
Page 27: Section 6 - Programming Mode
Operator’s Manual Section 6 - Programming Mode 6.1 Programming Interface Programming mode allows the operator to view and change options within the machine. 6.2 Navigating through the Menu Display Once you have gained access to the programming mode (see sub-section 6.4 Accessing the Programming Mode), the LCD displays the Operator’s Main Menu.
Page 28 COTI Continue until all required days have been selected. 6.4 Accessing the Programming Mode Open the door of the machine. The LCD will automatically display the PIN entry screen; Enter the 4 digit operator’s entry pin code and press OK.
Page 29: Section 7 - Operator's Programme
Operator’s Manual Section 7 – Operator’s Program Once in the Operator’s Program, the LCD on the front of the machine will display the Main Menu (illustrated below). 7.1 Data Recall Entry into this menu allows the operator to view Non-Resettable and Resettable Sales Data, data relating to Events and SureVend™...
Page 30 COTI Data fields on the Overall Totals screen: Sales-£ Displays the total machine sales in £ (NOT including Test Vends or Free Vends). Sales-# Displays the total number of machine vends. This value includes normal, discount and surcharge vend totals. (NOT including Test Vends or Free Vends).
Page 31 Operator’s Manual Press Previous Page to return to the By Product menu screen. The operator can then view data for more selections and also access further menus via the Non Resettable Sales Data menu relating to Cash, Cashless and Token audit data. 7.1.2 Resettable Sales Data This menu contains similar data to that available from the Non Resettable Sales Data menu.
Page 32 COTI 7.1.4 Mug Vends This menu allows the operator to view the number of vends that the machine has made without dropping a cup. Select Mug Vends. The data can be cleared by pressing Clear Data then Yes to confirm.
Page 33 Operator’s Manual 7.3.1 Individual Prices This menu allows the operator to view and set an individual price for each drink selection available from the machine. All drink selections available from the machine are listed along with the current drink price. The example shown illustrates an Instant Coffee selection with a price set currently at 35p.
Page 34 COTI The LCD will display the screen, with the current value (e.g. 40p), as shown. To update the value, e.g. set a price of 50p, press the sequence 5-0 using the appropriate touch-pads. Press Save to keep the changes and return to the Price menu screen. The new price is now displayed.
Page 35 Operator’s Manual 7.4 Product Configuration Menu This menu allows the operator to view and change Heater Tank Setup, Selection Timers, Custom Selection Names, Jug Vend Configuration, Disable Selections, Token Enabled, SureVend™, Cup Mechanism, Brewer Waste Management and Water Filter Management. 7.4.1 Custom Selection Names This menu allows the operator to change the type of soup or flavour of cold drink displayed to the customer on the main menu.
Page 36 COTI Note: the cold drink flavour is adjusted in the same way. 7.4.2 Disable Selections This menu allows the operator to disable individual drink selections. The following example describes how to disable drink selections Instant Coffee, Espresso and Cappuccino Select Disable Selections.
Page 37 Operator’s Manual Press Up one level N.B. By default SureVend™ is factory set to Enabled as indicated by the status line at the bottom of the screen. 7.4.4 - Free Vend This menu allows the operator to enable/disable Free Vend when the machine is fitted with a coin/card system.
Page 38: Section 8 - Dispense Pipe Lengths
COTI Section 8 - Dispense Pipe Lengths There are three sizes of pipe used on a COTI machine which can be replaced by the Operator: CoEx Espresso Brewer = 4mm white silicone CoEx Brewer - non espresso and Oltre Fresh Brew Brewer = 8mm grey silicone...
Page 39: Section 9 - Recommended Spare Parts
Operator’s Manual Section 9 – Recommended Spare Parts The spares items listed on the following pages are available from your machine supplier and will ensure long and trouble free service from your machine. 9.1 Hygiene Kits Hygiene Kit - Part No. (& item quantity per kit) Ref No.
Page 40 COTI 9.2 Dispense Area Components Ref No. Part No. Item Description PL13126000 Cup Catcher Moulding - Squat Cup PL13125000 Cup Catcher Moulding - Tall Cup PL13128000 Cup Catcher Moulding - 12oz Cup SIO1142960 Silicon pipe - 16mm OD PL13123000 Cup Stand...
Page 41: Section 10 - Error Messages And Simple Problem Solving
Operator’s Manual Section 10 - Error Messages and Simple Problem Solving 10.1 Error Messages The table below lists the error messages that may be encountered and, where applicable, offers the operator solutions for curing them. Safety First! Should the solution given not cure the problem, or the fault requires the assistance of a trained service engineer, DO NOT ATTEMPT TO CURE THE FAULT YOURSELF.
Page 42 COTI Error message Cause Solution Low Water The machine is filling Wait for the machine to fill with water Fill Timeout The machine has failed to Check that the water supply to fill with water the machine is connected and...
Page 43 Operator’s Manual Fault Possible Cause Remedy Carbonated drinks not CO2 gas bottle empty Check and if necessary replace “fizzy” Incorrect paper fitted Remove and fit correct 90mm filter paper Filter paper loaded Reload paper and ensure that it Paper fed brewer unit incorrectly feeds correctly jamming...
Page 44: Section 11 - Decommissioning Your Machine
COTI Section 11 - Decommissioning Your Machine Should the machine need to be shut down for short periods, for example over a long weekend, no special treatment is required. The machine should be thoroughly cleaned before the site is closed down and on return it is advisable to vend each drink type to ensure correct operation of the machine.
Page 45 Operator’s Manual...
Page 46 Tech Zone Visit the on our website to find this and other manuals and technical information for the complete Crane machine range www.cranems.co.uk/technical/ CRANE MERCHANDISING SYSTEMS ® Pipsmore Park, Bumpers Farm Industrial Estate, Chippenham, Wiltshire, SN14 6NQ Tel: +44 (0)1249 444807 Fax +44 (0)1249 444819 Email: sales@cranems.co.uk...

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