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If You Need Assistance
Or
Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance's complete model and serial numbers and the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before
calling
for assistance
. . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Nothing
will
operate
The oven will
not operate
The surface
units will not
operate
Control
knobwill
not
turn
POSSIBLE
CAUSE
SOLUTION
The power cord is not
Plug the power cord into a live circuit
plugged into a live circuit with
with proper voltage. (See Installation
proper voltage.
Instructions.)
A household fuse has blown
Replace household fuse or reset
or a circuit breaker has
circuit breaker.
tripped.
The Oven Selector is not
Turn the Oven Selector to the desired
turned to BAKE or BROIL.
setting.
A delayed start time has been
Wait for the start time to be reached.
programmed.
The Oven Temperature
Turn the Oven Temperature
Control
Control Knob is not turned to
Knob to a temperature setting.
a temperature setting.
The electronic MEALTIMER'"
Set the MEALTIMER
control cor-
control is not set correctly.
rectly. (See "Using the electronic
MEALTIMER'"control"
on page 18.)
A household fuse has blown
Replace household fuse or reset
or a circuit breaker has
circuit breaker.
tripped.
The control knobs are not
Push control knobs in before turning
being set correctly.
to a setting.
You are not pushing in before
Push control knob(s) in before turning
turning.
to a setting.
42
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