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If you need service or assistance,
we suggest you follow these steps:
1. Before calling for
assistance...
-
Performance
problems
often
result
from little things you can find and fix
without
tools of any kind.
If nothlng
operates:
l
Is the power
supply
cord
plugged
into a live circuit with the proper
volt-
age?
(See Installation
Instructions.)
l
Have
you checked
your
home's
main fuses or circuit
breaker
box?
If the oven will not operate:
l
Is the Oven Selector
turned to a set-
ting (BAKE or BROIL, but not TIMED
BAKE)?
. Is the Oven
Temperature
Control
turned to a temperature
setting?
. Is the automatic
MEALTIMER'" Clock
set correctly?
If surface
units will not operate:
l
Have
you checked
your
home's
main fuses or circuit
breaker
box?
. Are surface
units plugged
in all the
way?
l
Do the control
knobs turn?
If surface
unit control
knob(s)
will
not turn:
l
Did you push in before trying to turn?
If the Self-Cleaning
cycle
will not
operate:
l
Are the Oven
Selector
and
Oven
Temperature
Control
set on CLEAN?
. Does the Start Time Dial show the
correct
time of day?
Is the knob all
the way out?
l
Is the Stop Time Dial set ahead
to the
time you want the cleaning
cycle
to
stop?
l
Is the Lock Lever all the way to the
right?
If cooking
results
aren't
what
you
expected:
l
Is the range
level?
l
Does the oven temperature
seem
too low or too high? See page
10.
l
If needed,
have you preheated
the
oven as the recipe
calls for?
l
Are you following
a tested
recipe
from a reliable
source?
l
Are you using pans recommended
in the Cooking
Guide?
l
If baking,
have you allowed
1 I:2 to 2
inches
(4-5 cm) on all sides of the
pans for air circulation?
l
Are the pans the size called
for in the
recipe?
l
Do
the
cooking
utensils
have
smooth, flat bottoms
and fit the sur-
face elements
being
used?
See the Cooking
Guide for more infor-
mation
on cooking
problems
and
how to solve them.
2.
If you need
assistance?..
Call
Whirlpool
COOL-LINE"
serv-
ice assistance
telephone
number.
Dial free from anywhere
in the U.S.:
l-800-253-1301
and talk with one of our trained
con-
sultants
The consultant
can
instruct
you in how to obtain satisfactory
oper-
ation from your appliance
or, if serv-
ice
is necessary,
recommend
a
qualified
service
company
in your
area.
If you prefer, write to:
Mr. Donald
Skinner
Director
of Consumer
Relations
Whirlpool
Corporation
2000 M-63
Benton Harbor, Ml 49022
Please
include
a daytime
phone
number
in your correspondence.
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