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Summary of Contents for TCL FLIP 3
- Page 1 User Manual...
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Page 2: Table Of Contents
Table of Contents Your mobile �������������������������������������������������������������������������������������������������� 3 Phone overview ................3 1.2 Getting started................7 1.3 Home screen .................11 Quick Dial Button ������������������������������������������������������������������������������������� 12 2.1 Activate Quick Dial Button ............12 2.2 Assign a quick dial number ............12 2.3 How to call the quick dial number ...........13 Phone call ��������������������������������������������������������������������������������������������������� 14 3.1 Making a call .................14 3.2 Answering or rejecting a call .............15 3.3 Hang up a call ................16 Contacts ������������������������������������������������������������������������������������������������������... - Page 3 Application ������������������������������������������������������������������������������������������������� 25 7.1 Gallery ....................25 7.2 Music ....................26 7.3 Camera ...................27 7.4 Internet ...................28 7.5 Calendar ..................29 7.6 Clock ....................30 7.7 Note ....................32 7.8 Utilities ...................32 7.9 File Manager..................34 7.10 Video ....................34 7.11 FM Radio ..................35 Settings �������������������������������������������������������������������������������������������������������� 36 8.1 Network & Connectivity ............36 8.2 Personalization ................38 8.3...
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Page 4: Your Mobile
Your mobile 1�1 Phone overview Quick Dial Button Camera 3.5mm headphone jack Volume External Display Microphone USB-C Charging Port... - Page 5 Internal Display Navigation Key (up, down, left, right) Left Soft Key Right Soft Key Center Soft Key Call Key End/Power Key Favorites Key Back/Delete Key Messages key Text input key Symbols key...
- Page 6 Quick Dial Button After set and activated, press 3 times quickly to call the • assigned contact. For settings and activation information, please refer to the “2 Quick Dial Button”. Left Soft Key From Home screen, press to access Notifications • Right Soft Key From Home screen, press to access Contacts • Center Soft Key Confirm an option on the screen • Press: access app list (from the Home screen) • Navigation Key Menu selection moves up, down, right, and left • Navigate up: access Quick settings • Navigate down: access KaiWeather • Navigate left: quick access to Kai Store, Internet, • YouTube, and Google Maps Navigate right: access Camera • Call Key Answer/make a call • Press: enter call log (from the Home screen) • End/Power Key Press: end a call, move backwards through Menus, return • to Home screen Press and hold: power on/off or restart •...
- Page 7 Favorites key Access Favorite Contacts from any screen • Messages key Access Messages from any screen • Back/delete key Back to the last screen or delete text • Symbols key Insert various symbols or special characters in text • editing mode Text input key Repeat press to switch between different methods • Volume Keys In call mode, adjust the earpiece or headset volume • In Music/Video/Streaming mode, adjusts the media • volume In general mode, adjusts the ringtone volume • Mutes the ringtone of an incoming call •...
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Page 8: Getting Started
1�2 Getting started Set up MicroSD cards may be purchased separately. NOTE: Power off the device before opening the back cover to install a microSD or replace the NANO SIM card. Step 1� With the device facing down, remove the back cover by using your fingernail to carefully lift the cover from the device body. Step 2� Remove the battery using your fingernail to lift from the top right corner. - Page 9 Step 3� To insert SIM card or microSD card, push the SIM card or microSD card into the card slot with the gold-colored contacts facing down. To remove the SIM card or microSD card, press down on the small plastic tab, then slide out the card. Do not use force or any sharp objects. Step 4� Re-install the battery by aligning the gold contact points of the battery with the gold contact points of the device. It only fits one way. Press down to snap in place. Step 5� Carefully align the back cover with tabs and press into place. It only fits one direction.
- Page 10 Step 6� Charge your phone fully before turning it on and starting the set up process. Insert the small end of the charging cable into the charger port on the phone. Insert the other end of the cable into your wall charger and plug it into a wall outlet. WARNING: Only use the charger and cable supplied with the phone. Using incompatible chargers or tampering with the charging port could damage your phone and void the warranty. To optimize your battery life, you may do the following Lower screen brightness: From the Home screen, press • the Center Soft Key > Settings > Personalization > Display > Brightness. Lower the brightness by pressing left on the Navigation Key.
- Page 11 Power on your phone Press and hold the End/Power Key until the phone powers on. Setup your phone for the first time Select the phone's language, then press the Center Soft Key to go • to the next step. Select an available Wi-Fi network, then press the Center Soft Key • to go to the next step. Select and set Accessibility options, then press the Right Soft Key • when done. Press the Left Soft Key to skip. Finally, press the Center Soft Key to enter the Home screen. • Note: Even if no SIM card is installed, your phone will still power on and you will be able to connect to a Wi-Fi network and use some of the phone's features. Power off your phone Press and hold the End/Power Key until the phone displays: Power Off and Restart, then press the Center Soft Key to confirm power off.
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Page 12: Home Screen
1�3 Home screen Internal screen Status bar Status/Notification • indicators Press the Left Soft Press the Right to show Soft Key Notifications enter Contacts Press the Center Soft Key to enter all app list External screen Battery level Time Date Notification quantity... -
Page 13: Quick Dial Button
Quick Dial Button The Quick Dial Button on the front of the device allows you easy access to contact a predetermined number. 2�1 Activate Quick Dial Button > Settings > 1. F rom the Home screen, press the Center Soft Key Device > Assistance > Activation. 2. Press the Center Soft Key and select On to activate. 2�2 Assign a quick dial number > Settings > 1. F rom the Home screen, press the Center Soft Key Device > Assistance > Number > Empty. 2. Press the Center Soft Key to confirm add: • Select Manual to add names and numbers manually. • Select Contacts to add a contact from the Contacts list. • Press the Center Soft Key to confirm. 3. Press the Right Soft Key to edit or delete. 4. A nother way to add: On the contacts list screen, select a contact then >... -
Page 14: How To Call The Quick Dial Number
2�3 How to call the quick dial number Once the Quick Dial Button has been set and activated, press the Quick Dial Button 3 times quickly to call the assigned number. To use the Quick Dial Button, you must first activate the function and store the number to your Contacts. When the Quick Dial Button is activated, the call will be placed in hands- free mode with the loud speaker on. Do not hold the device near your ear when the hands-free mode is in use because the volume may be extremely loud. -
Page 15: Phone Call
Phone call 3�1 Making a call Dial the desired number then press the Call Key or the Center Soft Key to make the call. Press the Back/Delete Key to delete the incorrect digits. Press the Right Soft Key display more Options. Press the Left Press the Right Soft Soft Key to Key to display enter Contacts more Options Press the Center Soft Key to call the entered number Press the Right Soft Key to display more Options: Add to existing contact: Add the entered number to replace the •... -
Page 16: Answering Or Rejecting A Call
Make a call from Contacts From the Home screen, press the Right Soft Key , press the Center Soft > Contacts, or press the to enter Favorite contacts menu. Choose the contact you want to dial, press the Call Key to call. Making an emergency call If your phone has network coverage, dial the emergency services number in your region and press the Call Key to make an emergency call. This works even without a SIM card and without typing the PIN code. Make an international call To dial an international number, press twice to enter “+” in the dial screen, enter the international country prefix followed by the full phone number, then press the Call Key or the Center Soft Key to call. Calling your voicemail Press and hold to call voicemail. 3�2 Answering or rejecting a call If the device is closed, you will get a preview of an incoming call on the external screen. You can accept the call by flipping the device open and begin talking immediately. Otherwise, during an incoming call: Press the Quick Dial Button to answer the call with speaker ON. • Press the Left Soft Key or the Call Key to answer. -
Page 17: Hang Up A Call
3�3 Hang up a call During a call: Open the flip and press the End/Power Key to end the call. • Open the flip and close the flip to end the call. •... -
Page 18: Contacts
Contacts ��������������������������������� Contacts enables quick and easy access to the contact you want to reach. Press the Right Soft Key from the Home screen to enter Contacts. • Press the Center Soft Key from the Home screen and select • Contacts to enter contact list. Press the Favorite Contacts Key from the Home screen to • access Favorite contacts. 4�1 Add a contact On the contacts list screen, press the Left Soft Key to access New Contact to create and input the contact information. When finished, press the Center Soft Key to save. -
Page 19: View A Contact
4�2 View a contact On the contacts list screen, use the Navigation Key to select a contact, then press the Center Soft Key to access the detail screen. Press the Left Soft Key to send an SMS/MMS to the contact you selected. Press the Center Soft Key to call the contact. Press the Right Soft Key to access Options: Set as quick dial: Set the contact as the Quick Dial Button number. • Add as Favorite : Add the contact as a Favorite number. Access •... -
Page 20: Edit A Contact
4�3 Edit a contact On the contacts list screen, use the Navigation Key to select a contact, and press the Center Soft Key to view the contact detail information. Press the Right Soft Key to access Options, and then select Edit. When finished, press the Center Soft Key to save. 4�4 Share a contact You can share a single contact with others by sending the contact's vCard to them via Email, Messages, or Bluetooth. On the contacts list screen, use the Navigation Key to select a contact, then press the Right Soft Key to access Options, and then select Share. 4�5 Delete contacts On the contacts list screen, use the Navigation Key to select a contact, press the Right Soft Key to access Options > Delete, and then press the Right Soft Key to delete. -
Page 21: Available Options
4�6 Available options From the contacts list, press the Right Soft Key to show more options. Settings Memory: Store contacts to Phone, SIM, or Phone and SIM. • Sort contacts: Contacts sorted by first/last name. • Set speed dial contacts: Assign contacts to the 2-9 keys for quick • calling. Press and hold the key to place the call. Set ICE contacts: Add five contacts for making “In Case of Emergency” • calls. Create Group: Press the Center Soft Key to enter a new group •... -
Page 22: Messages
Messages ������������������������������� Use the messaging feature to send and receive text (SMS) and multimedia (MMS) messages. 5�1 Sending a text message From the Home screen, press the Message Key or press the Center Soft Key and select Messages Press the Left Soft Key to write a new message. • Enter the phone number of the recipient in the To bar or press the • Left Soft Key to add recipients. Use the Navigation Key to go to the Message bar to enter the text of • the message. Repeat press Key to switch between the different input • methods. Press Key to select symbols. • Press the Right Soft Key to enter options. • Press the Center Soft Key to send text messages. •... - Page 23 Inputting text There are different ways to enter text to create contacts, write emails or send messages. You may choose from the different input methods by pressing the key and alternate between: Abc (sentence case), abc (lower case), or ABC (caps lock case): With • this mode you must press each key multiple times to create each letter. For example, an ‘s’ is created by pressing the ‘7’ key four times, an ‘e’ is created by pressing ‘3’ twice, and so on. 123: This mode generates only numbers. You may type ‘1’ by pressing • the ‘1’ key just once, ‘2’ by pressing ‘2’ and so on. Switch back to ABC, Abc, abc or Predictive mode to continue writing words. Predictive: Predictive text mode is a feature that allows you to type • faster, as the phone tries to predict what you are writing. To type “Hello”: press the “4” key once, press the “3” key once, press the “5”...
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Page 24: Sending A Multimedia Message
5�2 Sending a multimedia message MMS enables you to send video clips, images, photos, contacts and sounds to other compatible phones and email addresses by pressing the Right Soft Key from the text messages screen to enter Options and then selecting Add attachment. An SMS will be converted to MMS automatically when media files (image, video, audio, etc.) are attached or email addresses are added. A n SMS of more than 160 characters will be charged as several SMS. Specific letters (accent) will also increase the size of the SMS. This may cause multiple SMS to be sent to your recipient. -
Page 25: Email
Email ��������������������������������������� 6�1 Set up Email Access Email by pressing the Center Soft Key from the Home screen and select Email An email wizard will guide you through the steps to set up an email account, press the Right Soft Key to continue. Enter the email address of the account you want to set up. • Press the Right Soft Key to access Next, enter the password of the • account and press the Right Soft Key . You may be prompted to manually set up your email account. -
Page 26: Application
Application ����������������������������������� 7�1 Gallery ����������������������������������������������������������������� Gallery provides you with one location to view and organize all of your saved photos and videos. It also offers additional photo options. To access Gallery, press the Center Soft Key from the Home screen, select Gallery and press the Center Soft Key Press the Left Press the Right Soft Key to Soft Key access Favorites more Options Press the Center Soft to select the photo Press the Right Soft Key to access options below: Delete: Delete the selected photo. • Edit: Adjust exposure value, rotate the photo, crop, add filters, and • auto-correction. Add to favorites/Remove from favorites: Add/Remove the selected • photo to/from the Favorites list. Share: Share the photo via Bluetooth, Messages and Email. -
Page 27: Music
File Info: Display name, size, type, date taken, resolution and path. • Sort and Group: Sort photo by date and time or group them by date. • Individual photo view options Press the Left Soft Key to zoom in/out. When previewing an individual image in Gallery app, the options above are also available by pressing the Right Soft Key with the additional option below: Set as: Set the photo as Wallpaper or Image for an existing contact. • 7�2 Music ������������������������������������������������������������������� Use Music to play music files stored on your phone. Music files can be downloaded from your computer to your phone using a USB cable. To access Music, press the Center Soft Key from the Home screen, select Music and press the Center Soft Key... -
Page 28: Camera
7�3 Camera ���������������������������������������������������������������� Your mobile phone features Camera and Video to take photos and shoot videos. Access the camera To access Camera, press Navigate right from the Home screen. Or press Center Soft Key > Camera > Select. Take a picture Position the object or landscape in the screen, and press the Center Soft Key to take the photo. Photos will be automatically saved to the Gallery app. After taking the photo, press the Left Soft Key to preview. Zoom in/out Press up and down on the Navigation Key to zoom lens in and out. Options Press the Right Soft Key to: Flash: Select to turn flash auto/on/off. -
Page 29: Internet
Camcorder To shoot a video Use the Navigation Key to change the camera mode to video mode, • or press the Right Soft Key to access Options > Modes to switch to Video mode. Press the Center Soft Key to record a video. • Zoom in/out: Press up and down on the Navigation Key to zoom lens • in and out. Press the Center Soft Key to end recording. Videos will be • automatically saved to the Video app. 7�4 Internet���������������������������������������������������������������� Use Internet to navigate the Web. To access Internet, press the Center Soft Key from the Home •... -
Page 30: Calendar
7�5 Calendar �������������������������������������������������������������� Use Calendar, to keep track of important meetings, appointments, etc. To access Calendar, press the Center Soft Key from the Home screen, select Calendar and press the Center Soft Key View Calendar You can display the Calendar in Day, Week, Month view. Press the Right Soft Key to change your Calendar view. Create New Event Press the Left Soft Key to add new events from any Calendar view. Fill in new event information. • If it is a whole-day event, you can select All-day Event. • When finished, press the Right Soft Key to save. • More options are available by pressing the Right Soft Key from the Calendar main screen:... -
Page 31: Clock
Day/Week/Month View: Choose your favorite calendar view. • Go to date: To go to whatever date you want. • Search: Search scheduled events. • Calendar to Display: To display Phone Calendar or not. • Settings: To set a series of Calendar settings. • Event reminder If a reminder is set for an event, the upcoming event icon will appear on the status bar as a notification when the reminder time arrives. 7�6 Clock �������������������������������������������������������������������� Your mobile phone features a Clock app with Alarm, Timer and Stopwatch. To access Clock, press the Center Soft Key from the Home screen, select Clock and press the Center Soft Key To set an alarm From the Alarm screen, press the Left Soft Key to add a new alarm. The... - Page 32 More options are available for saved alarms by pressing the Right Soft Key from the Alarm screen: Delete: Delete selected alarm. • Settings: Set snooze duration, alarm volume, vibrate, and sound for • the selected alarm. To set the timer From the Alarm screen, press Right on the Navigation key to enter the Timer screen. Press the Center Soft Key and the Navigation key to edit hour, minute and second. When finished, press the Center Soft Key to start the Timer. When the Timer is ongoing: Press the Center Soft Key to pause/resume the Timer. • Press the Right Soft Key to add 1 minute. • Press the Left Soft Key to reset the Timer. • When the Timer is reset, press the Right Soft Key to enter Settings, allowing you to set snooze duration, alarm volume, vibrate, and sound. To set the stopwatch From the Timer screen, press Right on the Navigation key to enter the Stopwatch screen.
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Page 33: Note
7�7 Note ��������������������������������������������������������������������� To access Note, press the Center Soft Key from the Home screen, select Note and press the Center Soft Key Press the Left Soft Key to add note, enter contents and then press • the Right Soft Key to Save. On the note list, press the Right Soft Key to access Options, such • as delete, share, select multiple, search, sort by. Use the Navigation key to select the note, press the Center Soft Key to view details. Press the Center Soft Key to edit. • Press the Right Soft Key to access Options to delete or share the • note via Messages, Email, or Bluetooth. 7�8 Utilities ���������������������������������������������������������������� ����������������������������������������������������������������� 7�8�1 Calculator To access this app, press the Center Soft Key from the Home screen, select Utilities > Calculator... - Page 34 7�8�2 ToDo ����������������������������������������������������������������������������������� To access ToDo, press the Center Soft Key from the Home screen, select Utilities > ToDo and press the Center Soft Key Press the Left Soft Key to add a new task list, enter list name then • press the Right Soft Key to Create� Press the Center Soft Key to select a task list, then press the Left • Soft Key to add a task, enter task name then press the Right Soft to Save. Press the Right Soft Key to access Options to Edit, Delete, or • Delete the task.
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Page 35: File Manager
7�9 File Manager ������������������������������������������������������ To access this app, press the Center Soft Key from the Home screen, select File manager and press the Center Soft Key File Manager displays all data stored on the phone and the microSD card, including applications, media files downloaded from Browser or other locations; videos, pictures or audios you have captured; other data transferred via Bluetooth, USB cable, etc. When you transfer an application from a PC to your phone/microSD card, you only can locate the application using File Manager. You will not be able to install it on your phone. -
Page 36: Fm Radio
7�11 FM Radio������������������������������������������������������������� Your phone is equipped with a radio with RDS functionality. You can use the application as a traditional radio with saved channels or with parallel visual information related to the radio program on the display if you tune to stations that offer Visual Radio service. To access this function, press the Center Soft Key from the Home screen and select FM Radio (1) The quality of the radio depends on the coverage of the radio station in that particular area. (2) Depending on your network operator and market. -
Page 37: Settings
Settings ���������������������������������� To access Quick Settings, press Navigate up from the Home screen. To access the full Settings menu, press Center Soft Key > Settings > Select. 8�1 Network & Connectivity Airplane Mode When Airplane Mode is on, all wireless connections are disabled simultaneously, including Wi-Fi and Bluetooth. Cellular network & Data Carrier Press the Center Soft Key to select the carrier automatically. Default is On. Data Connection If you do not need to transmit data on all mobile networks, turn off Data Connection to avoid incurring significant charges for data use on local operator mobile networks, particularly if you do not have a mobile data agreement. - Page 38 APN Settings Press the Left Soft Key to add new APN. • Enter the required APN information, when finished, press the Right • Soft Key to save. Wi-Fi Wi-Fi will allow you to surf the internet without using your mobile network when in range of a wireless network. To access Wi-Fi, open the settings to configure the access point and connect your phone. Be advised that you may need to enter a password if applicable. Bluetooth Bluetooth allows your phone to exchange data (videos, images, music, etc.) with other Bluetooth devices within a close range such as another phone, computer, printer, headset, car kit, etc. Geolocation KaiOS uses GPS, and additional supplemental information such as Wi-Fi and cellular networks to approximate your location. Location data may be used by KaiOS and service providers to improve accuracy and coverage of the location databases.
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Page 39: Personalization
Fixed Dialing Numbers Fixed Dialing Number (FDN) is a SIM service mode, where outgoing calls are restricted to a set of phone numbers. These numbers are added to the FDN list. The most common practical application of FDN is for parents to restrict the phone numbers to which their children can dial. For security reasons, you’ll be prompted to enable FDN by entering SIM PIN2 which is usually acquired from your service provider or SIM maker. Internet sharing Internet sharing allows you to share your device›s internet connection with other devices. With mobile hotspot, you can create a portable Wi-Fi network using your phone›s cellular data, enabling other devices to connect and access the internet. USB tethering, on the other hand, involves connecting a phone to another device via a USB cable to share the internet connection. - Page 40 Other Sounds Press Center Soft Key to enable/disable the sound for Dial pad and Camera. Display Wallpaper Press Center Soft Key to select wallpaper from Gallery, Camera, or Wallpaper. Brightness Press Navigate right and Navigate left to set the level of brightness. Large Text Press Center Soft Key to enable/disable large text. Screen Timeout Press Center Soft Key to set screen timeout. Sub-screen clock Press Center Soft Key to select Super digital clock, Digital clock, or Analog clock. Battery percentage Press Center Soft Key to enable/disable battery percentage displayed in the status bar. Search Search Engine Press Center Soft Key to select search engine. Search Suggestions Press Center Soft Key to enable/disable search suggestions.
- Page 41 Notifications Show on Lock Screen Press Center Soft Key to enable/disable notifications shown on lock screen. Show content on Lock Screen Press Center Soft Key to enable/disable content shown on lock screen. App Notifications Press Center Soft Key to manage individual app notifications. Enable/ disable notifications for Calendar, E-Mail, Messages, and other apps. Date & time You can adjust settings to your local time zone, choose between 12-hour and 24-hour clock formats, and select to show or hide the clock on the Home screen. Language Press Center Soft Key to select the language you want. Input methods Press Center Soft Key to select input languages. Flip definition Press Center Soft Key to enable/disable Open to answer call and Close to go to home. Both are enabled by default.
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Page 42: Privacy & Security
8�3 Privacy & Security Screen lock Screen lock allows you to set a 4-digit password which protects your phone from intrusions. Once enabled, you will be prompted to enter the 4-digit code when the phone is powered on after being off, after screen timeout, and each time opening the flip. SIM Security A SIM PIN prevents access to the SIM card mobile data networks. When it's enabled, any device containing the SIM card will request the PIN upon restart. A SIM PIN is not the same as the lock code used to unlock the device. App permissions Press Center Soft Key to set permissions for apps, including Camera, KaiWeather, and Maps. Do Not Track Press Center Soft Key to set whether you want to be tracked by websites and apps. -
Page 43: Storage
8�4 Storage USB storage Enabling USB storage allows another computer or device connected using USB to access files on this phone. Internal storage Use these settings to monitor available space on your phone. 8�5 Device Device Information This contains information ranging from Phone number, Software version, Hardware Revision, Platform version, Bluetooth address, Build number and etc. Device reset Press Center Soft Key to select. Device reset will restore the phone to factory condition. Personalized settings and data will be deleted from the device. Downloads Press Center Soft Key to view downloads. Battery Press Center soft key to view current battery percentage level and set Power Saving Mode. - Page 44 Turning Power Saving Mode on will turn off the phone's data, Bluetooth and Geolocation connection to extend battery life. You can adjust power use via the screen brightness or screen timeout settings in the Display screen. Accessibility Invert Colors Press Center Soft Key to turn on/off color inversion. Backlight Press Center Soft Key to turn on/off backlight. Large Text Enable large text to enlarge the screen text. Captions Press Center Soft Key to activate/deactivate captions for phone screen. Readout Press Center Soft Key to turn on/off readout. Mono Audio Press Center Soft Key to turn on/off mono audio.
- Page 45 Hearing Aid Compatibility (HAC) Hearing aid mode can be used by people who are deaf, have poor hearing or speech impairments. After connecting the phone and hearing aid device, calls are linked to a relay service, which converts incoming speech to text for the person using the hearing aid and converts outgoing text from the hearing aid device to a spoken voice for the person on the other end of the conversation. Real Time Text (RTT) Press Center Soft Key to to turn on/off RTT and select preference. TTY (Teletypewriter) The TTY allows users with hearing or speech impairments to communicate through text. Quick Dial Press Center Soft Key to activate/deactivate Quick Dial and set the number for it manually or from Contacts. Regulatory & Safety Press Center Soft Key to view product information such as Product model, Manufacturer name, IMEI, CU reference, Bluetooth Declaration ID, etc.
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Page 46: Account
From the Home screen, press the Center Soft Key and select • Settings > Device > Software update > Check for updates. When there is a new mandatory software update version available, the • phone will start downloading automatically, then press the Right Soft to select Install to update your system. 8�6 Account KaiOS Account To create a KaiOS account, press the Center Soft Key from the Home screen and select Settings > Account > KaiOS account. Create Account Select Create Account and press the Center Soft Key to confirm. • Read About KaiOS Account and press the Right Soft Key to Accept. • Enter Account Name, Password, Confirm password, then press the •... -
Page 47: Troubleshooting
Troubleshooting Before contacting the service center, follow the instructions below: You are advised to fully charge the battery for optimal operation. • Avoid storing large amounts of data in your phone as this may affect • its performance. Use the FOTA (Firmware Over The Air) Upgrade tool to update • your phone’s software. To access Software update, press Settings > Device > Software Update > Check for updates. To set your phone to factory default, access Settings > Device > • Device information > Reset Phone > Reset . All your phone data will be lost permanently. It is strongly advised to fully back up your phone before resetting. The following are the most asked questions: My phone has not responded for several minutes Restart your phone by pressing and holding the End/Power Key •... - Page 48 Check with your service provider that your SIM card is valid. • Try selecting the available network(s) manually. • Try connecting at a later time if the network is overloaded. • My phone cannot connect to the Internet Check that the IMEI number (press *#06#) is the same as the one • printed on your warranty card or box. Make sure that the internet access service of your SIM card is •...
- Page 49 • Make sure that the receiver, connector, or speaker on your phone is • clean. I am unable to use the features described in the manual Check with your service provider to make sure that your subscription • includes this service. Make sure this feature does not require an TCL accessory. • When I select a number from my contacts, the number cannot be dialed Make sure that you have correctly recorded the number in your file. • Make sure that you have selected the country prefix when calling a • foreign country. I am unable to add a contact in my contacts Make sure that your SIM card contacts are not full; delete some files...
- Page 50 I cannot access my voicemail Make sure your service provider’s voicemail number is correctly • entered in “Voicemail number”. Try later if the network is busy. • I am unable to send and receive MMS Check your phone memory availability as it might be full. • Contact your service provider to check service availability and check • MMS parameters. Verify the server center number or your MMS profile with your •...
- Page 51 The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. This heating is a normal consequence of the CPU handling excessive • data. Ending above actions will make your phone return to normal temperatures.
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Page 52: Specifications
Specifications Platform: QCT QM215 • Kai OS • Memory: 16GB ROM+1GB RAM • Dimensions (LxWxT): 107.1 x 59.4 x 19.85 mm • Weight: 143.5g • Display: QVGA 240x320 @60Hz • Network: 2G-GSM: 850/900/1800/1900 • 3G-WCDMA: B1/B2/B4/B5/B8 • 4G-FDD LTE: B2/B4/B5/B12/B13/B25/B26/B66/B71 • 4G-TDD LTE: B41 /B41(HPUE) • Connectivity: Bluetooth 4.2 • 802.11b, 802.11g, 802.11n, 2.4GHz • 3.5 mm audio jack • Type C • Camera: Rear Camera: 5MP •... - Page 53 Audio & Video supported formats: AAC LC, AAC+, eAAC, aacPlus v1, AAC+ v2, eAAC+, aacPlus v2, • AMR-NB, AMR-WB, MP3, Vorbis, PCM H.263, h.264 AVC, VP8, VP9, Theora. • Battery: Capacity: 1850mAh • Expansion Slot: microSD™ memory card, sold separately • (capacity up to 512GB) Sensors: Hall switch • Note: Specifications are subject to change without prior notice.
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Page 54: Safety And Use
Safety and use We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY: Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset, etc.), drivers are requested to refrain from using their phone when the vehicle is not parked. Check the laws and regulations on the... - Page 55 Do not open, dismantle, or attempt to repair your phone yourself. • Do not drop, throw, or bend your phone. • Use only batteries, battery chargers, and accessories which are • recommended by TCL Communication Ltd., and its affiliates and which are compatible with your phone model. TCL Communication Ltd., and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries. Your phone should not be disposed of in a municipal waste. Please • check local regulations for disposal of electronic products. Remember to make backup copies or keep a written record of all •...
- Page 56 Choose your apps and updates carefully, and only install them from trusted locations. Some apps can impact your product’s performance and/or have access to private information including account details, call data, location details and network resources. Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd. implements and maintains appropriate technical and organizational measures to protect all personal data, for...
- Page 57 the costs for implementing the measures; • the risks involved with the processing of the personal data; and • the sensitivity of the personal data processed. • BATTERY: In accordance with air regulations, the battery of your product is not fully charged. Please charge it first. - D o not attempt to open the battery (due to the risk of toxic fumes and burns). - D o not attempt to eject or replace the battery. - D o not puncture, disassemble, or cause a short circuit in a battery. - D o not attempt to open or puncture the back cover. - D o not burn or dispose of a used battery or phone in household rubbish or store it at temperatures above 60°C (140°F), this can result in an explosion or the leakage of flammable liquid or gas. Similarly, subjecting the battery to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Only use the battery for the purpose for which it was designed and recommended. Never use damaged batteries.
- Page 58 Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for the purpose of charging only. Characteristics of power supply (depending on the country): Travel charger: Input: 100-240V, 50/60Hz, 0.2A Output: 5V, 1A Battery: Lithium 1850mAh typ Electronic Information For more information on Electronic Recycling: 1) V isit TCL Electronic Recycling Program website at https:/ /www.tcl. com/us/en/mobile/accessibility-compliance/tcl-mobile-electronic- recycling-program.html, or 2) C all TCL USA Customer Support at 1-855-224-4228.
- Page 59 Battery Recycling (USA & Canada): TCL partners with Call2Recycle® to offer a safe and convenient battery recycling program. For more information on our Battery Recycling Program, please visit the USA and Canada website at https:/ /www. tcl.com/us/en/mobile/accessibility-compliance/tcl-mobile-battery- recycling-program.html...
- Page 60 Radio waves THIS PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio- frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health.
- Page 61 Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the phone. Before a phone model is available for sale to the public, compliance with national regulations and...
- Page 62 Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
- Page 63 You have purchased a product which uses the open source (http:/ / opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU General Public Licence and Apache Licence. You may download the source codes from https:/ /sourceforge.net/ projects/tcl-mobile/files/. The provision of the source code is free of charge from the internet. (1) May not be available in all countries.
- Page 64 Hearing Aid Compatibility (HAC) This device is hearing aid-compatible as determined by ANSI C63.19- 2019 and waiver DA-23-914. The lowest conversational gain is 17.78 dB with a hearing-aid, and 23.11 dB without a hearing-aid, using telecoil coupling capability. A handset that demonstrates compliance to ANSI C63.19-2011 shall be rated in accordance with section 20.19(b)(2)(i) M and T ratings. The 2019 ANSI C63.19 standard does not use this rating system nor do any test standards exist for any wireless technologies that transmit above 6 GHz. Therefore, 5G NR mmWave frequency bands cannot be tested. Instead, this standard uses the conversational gains for the device’ s hearing aid compatible capabilities.
- Page 65 Call support: 1-855-224-4228 (US and Canada) • Web support: https:/ /support.tcl.com/contact-us (email only for • mobile products) Manufacturer: TCL Communication Ltd. (address: 5/F, Building 22E, • 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong) Electronic labeling path: Touch Settings > System > Regulatory & safety or press *#07# to find more information about labeling such as FCC ID.
- Page 66 There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your phone or specific carrier services. TCL Communication Ltd. shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the carrier exclusively.
Need help?
Do you have a question about the FLIP 3 and is the answer not in the manual?
Questions and answers
how do i access the flashlight
You can access the flashlight on the TCL FLIP 3 by pressing the down key button. This activates the torch, which uses the device's flash.
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@Mr. Anderson I’ve tried this and it doesn’t work on my phone
Hello, I live in Wisconsin an the time on my TCL Flip 3 is one hour ahead of what is supposed to be. How do I correct this?
To correct the time on your TCL Flip 3 if it is one hour ahead, go to the Date & Time settings. There, you can adjust the time zone to your local time and choose between 12-hour or 24-hour clock formats. This should fix the time issue.
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how to remove orange emergence notice off of external display
To remove the orange emergency notice from the external display of the TCL FLIP 3, open the Alert Inbox and view the alert message. This action should clear the emergency notice from the screen.
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HOW DO I USE NAVIGATION
To use navigation on the TCL FLIP 3, use the Navigation Key to select items on the screen. For example, to manage contacts, you can use the Navigation Key to highlight a contact, then press the Right Soft Key to open options like Share or Delete.
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Can’t find how to set up voicemail. What is my number to get into it?
To set up voicemail on the TCL FLIP 3, make sure your service provider’s voicemail number is correctly entered in the “Voicemail number” field. To access voicemail, dial the voicemail number provided by your service provider. If the network is busy, try again later. The specific voicemail number is not listed; contact your service provider to get it.
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how do i clear full mail
To clear full voicemail on the TCL FLIP 3:
1. Delete old voicemail messages to free up space.
2. Contact your service provider to check voicemail storage limits and availability.
3. Make sure the voicemail number is correctly entered in the “Voicemail number” settings.
4. Try accessing your voicemail later if the network is busy.
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the tcl flip 3 phone show white picture and no color at all
The TCL Flip 3 display may show a white picture with no color if it is used in temperatures over 45°C (113°F), as the legibility of the display may be temporarily impaired under such conditions.
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WHAT TYPE OF BATTERY DOES IT TAKE
The TCL FLIP 3 uses a Lithium Ion battery with a capacity of 1850mAh.
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how do I change the ring tone?
To change the ringtone on a TCL FLIP 3, follow these steps:
1. Go to the settings menu.
2. Select the option for ringtones or alert sounds.
3. Choose the desired ringtone from the list.
4. Confirm your selection to set it as your ringtone.
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Is there a way to default to "predictive" for texting
The provided context does not specify how to set the TCL FLIP 3 to default to "predictive" text for messaging. However, you can switch to predictive text mode while typing by selecting the appropriate input mode.
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