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PROBLEM
POSSIBLE
CAUSE
SOLUTION
Cooking
results
The range is not level.
Level range. (See Installation
are not what you
Instructions.)
expected
The oven temperature seems
Adjust the oven temperature control.
too low or too high.
(See "Adjusting the oven temperature
control" on page
12.)
The oven was not preheated as
Preheat oven if called for in recipe.
the recipe calls for.
The recipe has never been
Use only tested recipes from a reliable
tested or is not from a reliable
source.
source.
The pans are not the type or size
recommended in the recipe.
There is not proper air circulation
around pan when baking.
Refer to a reliable cookbook for recom-
mended pan type and size.
Allow 1% to 2 inches (4-5 cm) on all
sides of the pans for air circulation.
There must be a minimum space of 1
inch (2.5 cm).
Flame size does not fit the
cooking utensil being used.
When broiling, you have not
completely closed the broiler
drawer.
Adjust flame size to fit cooking utensil.
Completely close broiler drawer.
2. If you need
assistance
. . .
Call our toll-free
telephone
number.
Dial free
from anywhere
in the U.S.:
l-800~44-ROPER
(l-800-447-6737)
and talk with one of our trained consultants. The
consuftant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need
service
. . .
Contact the dealer from whom you purchased
the appliance or the authorized servicer in your
area. For help finding an authorized servicer in
your area, call our toll-free telephone number in
Step 2.
4. If you are not satisfied
with
how
the problem
was
solved
. . .
l
Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of inde-
pendent consumer experts that voices con-
sumer views at the highest levels of the major
appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer and Roper Brand Appliance
warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
23
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