Potential Station Issues - Ford SYNC 3 Supplement Manual

In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
Issues
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.
Sound fading or
blending in and out.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.
Text information does
not match currently
playing audio.
There is no text
information shown for
currently selected
frequency.
MKC (TME) , enUSA, Edition date: 01/2016, Second Printing
SYNC 3

Potential station issues

Cause
This is poor time alignment by
the radio broadcaster.
The radio is shifting between
analog and digital audio.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
The previously stored multicast
preset or direct tune is not
available in your current
reception area.
Data service issue by the radio
broadcaster.
Data service issue by the radio
broadcaster.
34
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.
No action required. This is a
broadcast issue.
No action required. The
reception issue may clear up
as you continue to drive.
No action required. This is
normal behavior. Wait until the
audio is available.
No action required. The station
is not available in your current
location.
Fill out the station issue form.
*
Fill out the station issue form.
*
Action