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Ford SYNC 3 Technology Information Book

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SYNC
3
TECHNOLOGY
®
INFORMATION
BOOK

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Summary of Contents for Ford SYNC 3

  • Page 1 SYNC TECHNOLOGY ® INFORMATION BOOK...

  • Page 2: How To Use This Technology Information Book

    This Technology Information Book is designed to provide you quick This Technology Information Book is organized, using the following access to the frequently used capabilities of SYNC 3 — your world simply color-coded sections, to help you find the information you want,...

  • Page 3: Table Of Contents

    Optimize Your Experience ....4 Media Player (USB) ......63 Siri (iPhone only) .......26 Using the Search Box ......42 ® SYNC 3 Screens ........5 Navigation ..........64 Setting a Waypoint ......42 Do Not Disturb ........26 Using the Touch Screen ......9 Mobile Apps ..........64 Setting Preferences ......

  • Page 4: Getting Familiar

    Getting Familiar SYNC 3 TECHNOLOGY INFORMATION BOOK ® Optimize Your Experience To optimize your experience using SYNC 3, here are two SYNC 3-compatible devices to have with you: Bluetooth -enabled Phone Digital Media Player ® Bluetooth is the wireless technology that is used to connect your vehicle with your phone or other compatible devices.

  • Page 5: Sync 3 Screens

    Getting Familiar SYNC 3 TECHNOLOGY INFORMATION BOOK ® SYNC 3 Screens Standard 8-inch or 6.5-inch Touch Screen Press to return to the Home screen. Press to access Press to access Press to access Press to access Press to access all available...
  • Page 6 Getting Familiar SYNC 3 TECHNOLOGY INFORMATION BOOK ® SYNC 3 Screens (cont’d.) Optional 8-inch or 6.5-inch Touch Screen Press to return to the Home screen. Press to access Press to access Press to access Press to access Press to access...
  • Page 7 Getting Familiar SYNC 3 TECHNOLOGY INFORMATION BOOK ® SYNC 3 Screens (cont’d.) Color Two versions are available based on the instrument cluster design: • Dual-cluster design will have unique colors for Audio, Phone, Navigation, Apps and Settings • Single-cluster design will have blue for all features...
  • Page 8 Getting Familiar SYNC 3 TECHNOLOGY INFORMATION BOOK ® SYNC 3 Screens (cont’d.) Day/Night Views Daytime View Three configurable versions of the entire system are available for all screens, not just Navigation: • Daytime view • Nighttime view • Auto view, which changes based on light detected...

  • Page 9: Using The Touch Screen

    Getting Familiar SYNC 3 TECHNOLOGY INFORMATION BOOK ® Using the Touch Screen Voice Menus Be sure to use these tips when operating the system: A little visual cue can go a long way to improving the confidence and accuracy of the system delivering what the driver wants. Voice menus help •...

  • Page 10: Speed-Restricted Features

    3 TECHNOLOGY INFORMATION BOOK ® Speed-restricted Features When the vehicle is in motion, Ford proactively locks out capabilities not related to the task of driving, such as any action that requires typing on a keypad (e.g., typing a Navigation destination) and limited list scrolling capability.

  • Page 11: Sync 3 Compared With Myford Touch

    SYNC 3 Compared With MyFord Touch ® Customers already familiar with touch-screen technology from Ford may arrive at SYNC 3 with their own expectations of what the new system provides in SYNC 3 comparison to MyFord Touch. Use these points when talking with customers about the similarities and differences.
  • Page 12 Getting Familiar SYNC 3 TECHNOLOGY INFORMATION BOOK ® SYNC 3 Compared With MyFord Touch ® (cont’d.) SYNC 3 MyFord Touch SYNC 3 Phone Screen • New capacitive touch technology allows owners to swipe on select features, similar to a smartphone or tablet •...
  • Page 13 Getting Familiar SYNC 3 TECHNOLOGY INFORMATION BOOK ® SYNC 3 Compared With MyFord Touch ® (cont’d.) SYNC 3 SYNC 3 Settings • All the Settings are conveniently located in a single section, as opposed to individual feature screens, making it quicker to...
  • Page 14 ® (cont’d.) Some other features have been purposefully designed out of the system or they SYNC 3 behave a little differently on SYNC 3 in comparison to MyFord Touch. • iTunes Tagging functionality has been removed ® • The calendar has been removed •...

  • Page 15: Getting Started

    PIN manually. Search for Devices on your mobile phone until your phone finds SYNC. Then, select SYNC and add the 6-digit PIN shown on the touch screen 4. When prompted on your phone’s display, confirm that the PIN provided by SYNC 3 matches the PIN displayed on your mobile phone.

  • Page 16: Set Home And Work Addresses

    Getting Started SYNC 3 TECHNOLOGY INFORMATION BOOK ® 3. Set Home and Work Addresses (if equipped) 4. Set up Your Digital Media Player You can set Home as the nearest intersection to ensure privacy or your specific 1. Connect your device to the USB port. home address.

  • Page 17: Voice Commands Overview

    Getting Started SYNC 3 TECHNOLOGY INFORMATION BOOK ® Voice Commands Overview Virtually anything you can do by touch you can also do by voice to keep your hands on the wheel and eyes on the road. The system recognizes thousands of commands. Here are some of the most common.
  • Page 18 • SiriusXM Traffic and Travel Link list of commands: ® voice commands – Traffic * Each app offers specific voice commands related to the actual – Weather app. More info available in the App Catalog at owner.ford.com. – Fuel prices 18 of 76...

  • Page 19: Tips For Using Voice Commands

    Getting Started SYNC 3 TECHNOLOGY INFORMATION BOOK ® Tips for Using Voice Commands • After pressing the Voice button on the steering wheel, be sure to wait for the SYNC “tone” before speaking a command • Speak commands in a smooth, confident and normal pace. Avoid “ahhs” or “umms”...

  • Page 20: Owner Support

    Vehicle Match: The site provides a new alternative path for users to register without having to have their VIN on hand, if the sale has already been reported 20 of 76 by the dealer to Ford, and the site can match the user against their first and last name and ZIP code.

  • Page 21: Sync 3 Features

    Once customers are properly set up, they have a one-stop shop with all Help owners get even more out of their ownership experience with up-to-date info on SYNC 3 features in one location, based on the vehicle they own. the latest apps integrated with SYNC AppLink .

  • Page 22: Click-To-Chat

    If your customers have SYNC-related questions you’re unable to answer, a sure-fire way for them to find information is to use the Live Chat feature on owner.ford.com. Located under the Lifeline heading at the bottom of the screen, Live Chat offers one-on-one, immediate support from an In-vehicle Technology Team expert.

  • Page 23: Phone

    – A message will appear on the touch screen indicating that your device is from your device. trying to pair with SYNC 3. A 6-digit PIN will appear on your device 6. Follow steps 3–6 shown at left. – If your device does not support secure simple pairing, you will have to enter the PIN manually.

  • Page 24: How To Reverse Pair

    – A message will appear on the touch screen indicating that your device is trying to pair with SYNC 3. A 6-digit PIN will appear on your device – If your device does not support secure simple pairing, you will have to enter the PIN manually.

  • Page 25: Making And Receiving A Call

    • Reject the call by pressing Reject on the touch screen or by pressing and so other passengers won’t hear the conversation holding the Phone button on your steering wheel controls • Ignore the call by doing nothing. SYNC 3 will log the call as a missed call 25 of 76...

  • Page 26: Siri (Iphone ® Only)

    SYNC 3 allows iPhone users to access the functions of Siri. This capability SYNC 3 features a Do Not Disturb button, so you can control how you manage allows drivers to initiate a Siri session in the same way as they do on the communications while in the car.

  • Page 27: Privacy

    • Downloading and sending text messages via Bluetooth are phone-dependent features SYNC 3 has a Privacy button, so you can prevent other passengers from hearing SYNC 3 not only enables you to send and • Certain features in text messaging are speed the conversation.
  • Page 28 • Press View to view the text message • You can select Edit Text and use the system keyboard to create a text message • Press Hear It for SYNC 3 to read the message to you aloud or select from the options shown in this list: •...

  • Page 29: More Phone Features

    When updating firmware/software on the phone or adding many contacts to the • Select Auto-Download Contacts On phonebook, it may be necessary to do a “clean” pairing with SYNC 3: Note: Any updates (additions, deletions, etc.) made within your phonebook will also be made •...

  • Page 30: Switch Between Paired Phones

    This allows you to connect a different, previously paired Bluetooth -enabled The Phone menu provides easy access to make decisions about connected ® phone. phones with SYNC 3. To switch: To access: • Press Settings • Press Settings • Press Phone •...

  • Page 31: Phone Voice Commands

    Phone SYNC 3 TECHNOLOGY INFORMATION BOOK ® Dial <Phone Number> Call Call <Name> Call <Name> at Home Call <Name> on Cell Call <Name> at Work Call <Name> on Other Messages* Pair Phone Reply to Text Message Listen to Text Message Listen to Text Message <#>...

  • Page 32: Audio

    Audio SYNC 3 TECHNOLOGY INFORMATION BOOK ® Sources Available With What You Bring In • CD — select to access the CD screen to Advance, Reverse, Scan, Shuffle or The Audio button provides easy access to all entertainment sources — some built into the vehicle (like the radio) and others brought into the vehicle for access, Repeat, plus Browse to select a particular track from the screen such as personal media devices.

  • Page 33: Set Your Radio Presets

    Audio SYNC 3 TECHNOLOGY INFORMATION BOOK ® Set Your Radio Presets Browse Manually Automatically This feature allows you to browse through Under Explore Device, other options media devices — CD track list, USB device, available include: • Press the Audio button •...

  • Page 34: Hd Radio Tm Technology

    Audio SYNC 3 TECHNOLOGY INFORMATION BOOK ® HD Radio Technology HD Radio Technology provides an enhanced audio experience with no subscription fees and no special setup to begin enjoying — plus better audio quality, improved reception performance and more choices: •...

  • Page 35: Siriusxm ® Satellite Radio

    Audio SYNC 3 TECHNOLOGY INFORMATION BOOK ® SiriusXM Satellite Radio Using SiriusXM Satellite Radio ® Enjoy over 150 channels, including 100% commercial-free music from virtually • Press and hold one of the memory preset areas (located in the middle of the every genre, plus live sports play-by-play, news, talk and entertainment —...
  • Page 36 Audio SYNC 3 TECHNOLOGY INFORMATION BOOK ® SIRIUS Settings You can access more settings. First the audio must be set to SIRIUS mode. • Press the Settings button • Press SIRIUS: – Set Category for Seek – allows you to customize how the Seek function operates: •...

  • Page 37: Usb

    You can use USB 1 or USB 2. new music on it is connected to SYNC 3 through the USB port. This may take only a Ensure that you have the correct one chosen on-screen. The name of the device few seconds, but if your player holds thousands of songs, indexing may take longer appears on the screen when connected.

  • Page 38: Audio Voice Commands

    Audio SYNC 3 TECHNOLOGY INFORMATION BOOK ® Audio Voice Commands Virtually anything you can do with the touch functions of the entertainment features, you can also do with your voice. Use the following for hands-free control of your media devices. Top Level Entertainment Commands Browse Voice Commands USB Voice Commands...

  • Page 39: Navigation

    – Movie listings and show times – Ski resort information, including wind and snow conditions • For 2016 model year vehicles, a 5-year subscription is included for Ford vehicles, at the time of lease or purchase SiriusXM will call to offer extended subscription options or you can extend your sub- scription by calling SiriusXM Listener Care at 1-877-477-0011.

  • Page 40: Screen Layout

    Navigation SYNC 3 TECHNOLOGY INFORMATION BOOK ® Screen Layout Using the Menu When on the map and not actively • The View button is located to With a prominent Navigation menu, you • Navigation Settings (see pages 43–47 for using the screen for about 10 seconds, the right and allows you to toggle can quickly get to and alter the settings more on personalizing these settings):...

  • Page 41: Setting A Destination

    Note: Any Avoid Areas which have been selected are also considered in route calculation. SYNC 3 locks out the ability to manually type in an address when the vehicle is traveling more than 3 mph, but destination entries can be input using your voice with the simple command “Find an address,”...

  • Page 42: Using The Search Box

    • If you do not specify a location, the system will use the current vehicle location. • Touch a location on the screen You can specify a location by address, city, state or ZIP code • Press Start • For additional search support, please visit: owner.ford.com • Press Add Waypoint 42 of 76...

  • Page 43: Setting Preferences

    SYNC 3 TECHNOLOGY INFORMATION BOOK ® Setting Preferences SYNC 3 allows you to choose and set preferences, which the system will take into account when planning your route. You can select Map Preferences, Route Preferences and Navigation Preferences. Setting Map Preferences Press Nav >...
  • Page 44 Navigation SYNC 3 TECHNOLOGY INFORMATION BOOK ® Setting Preferences (cont’d.) Setting Map Preferences (cont’d.) • Incident Map Icons > allows you to display the following icons on the map with choices for Select All and Clear All: – Accident [i] –...
  • Page 45 Navigation SYNC 3 TECHNOLOGY INFORMATION BOOK ® Setting Preferences (cont’d.) Setting Map Preferences (cont’d.) • Incident Map Icons (cont’d.) – Snow and Ice [i] – Smog Alert [i] – Weather Warning [i] – Reduced Visibility [i] – Turn On Your Radio [i] –...
  • Page 46 Navigation SYNC 3 TECHNOLOGY INFORMATION BOOK ® Setting Preferences (cont’d.) Setting Route Preferences Press Nav > Menu > Navigation Settings to access: Route Preferences • – Preferred Route > [i] • Fastest • Shortest • Eco – Always Use (Saved Preference Name) Route > Yes/No [i] –...
  • Page 47 Navigation SYNC 3 TECHNOLOGY INFORMATION BOOK ® Setting Preferences (cont’d.) Setting Route Preferences (cont’d.) Route Preferences (cont’d.) • – Avoid Freeways [i] – Avoid Toll Roads [i] – Avoid Ferries/Car Trains [i] Setting Navigation Preferences Press Nav > Menu > Navigation Settings to access: Navigation Preferences •...

  • Page 48: Work Addresses

    Navigation SYNC 3 TECHNOLOGY INFORMATION BOOK ® Saving Home and Work Addresses Saving a Favorite You can set Home as the nearest intersection to ensure privacy or your specific In addition to saving Home and Work addresses, you can save other favorite home address.

  • Page 49: Editing A Favorite

    Navigation SYNC 3 TECHNOLOGY INFORMATION BOOK ® Editing a Favorite Changing the Keyboard Layout You can make edits to the Favorites you save, such as add or change a name, You have flexibility to change the language or layout of the keyboard. change the icon or delete.

  • Page 50: Charge Ports And Range Rings

    Navigation SYNC 3 TECHNOLOGY INFORMATION BOOK ® Charge Ports and Range Rings Available for Plug-in Hybrid and All-Electric vehicles. To access, press the Nav button. Charge Station Locator Range Rings Nearby public charge stations are displayed on the Navigation maps and When enabled for All-Electric vehicles and Plug-in Hybrid vehicles updated over-the-air with active SiriusXM Traffic and Travel Link subscriptions.

  • Page 51: Navigation Voice Commands

    Navigation SYNC 3 TECHNOLOGY INFORMATION BOOK ® Navigation Voice Commands Virtually anything you can do with the touch functions of the navigation features, you can also do with your voice. Use the following commands for hands-free control of navigation. Navigation Voice Commands SiriusXM Traffic and Travel Link Voice Commands ®...

  • Page 52: Apps

    Benefits SYNC AppLink allows mobile applications to communicate with the vehicle. It does this by allowing SYNC 3-compatible apps downloaded to a customer’s • Hands-free. SYNC AppLink supports the Ford principle that drivers “keep their smartphone to be accessed and controlled through the vehicle using: hands on the wheel and eyes on the road.”...

  • Page 53: How Sync Applink Tm Works

    Apps SYNC 3 TECHNOLOGY INFORMATION BOOK ® How SYNC AppLink Works Current apps compatible with There are dozens of apps available for SYNC AppLink and many AppLink. Subject to change. more are being developed and tested for use with SYNC. Aha Radio Allergy Amazon...

  • Page 54: Using Sync Applink

    ® and start the application you want to use on your iPhone to access the app through SYNC 3. Android connects wirelessly using SYNC AppLink. 6. Go to Settings > Mobile Apps > Enable Mobile Apps > On, and agree to the terms and conditions.

  • Page 55: Controlling Apps With Steering Wheel And Radio Controls

    Apps SYNC 3 TECHNOLOGY INFORMATION BOOK ® Controlling Apps With Steering Wheel and Radio Controls Steering Wheel Controls Radio Controls Each vehicle may appear slightly • Power button turns the radio system on or off different in terms of the buttons •...

  • Page 56: App Catalog

    SYNC AppLink experience. Landing Page App Detail Page Access the site via owner.ford.com. The Each app detail page contains SYNC App Catalog provides everything you a description of the app and...

  • Page 57: Climate

    Climate SYNC 3 TECHNOLOGY INFORMATION BOOK ® Setting the Climate The touch screen provides access to climate control functions (if equipped) and voice commands are also available to provide hands-free control. Climate features vary by vehicle. Using the touch screen: •...

  • Page 58: Settings Overview

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® Settings Overview The Settings button is always visible and active at the bottom of the touch screen. Use the capacitive touch screen to swipe between screens. Settings provides quick access to: • Sound •...

  • Page 59: Sound

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® Sound Clock Use this to customize your audio experience. Use this to set the time and type of display you want for your clock. • Treble • Arrows adjust hour/minutes AM/PM • Midrange •...

  • Page 60: Bluetooth

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® Bluetooth ® Use this to set Bluetooth on or off, add a device or switch between devices. • Bluetooth > On/Off [i] • Add a Bluetooth Device [i] • View Devices [i] Bluetooth Turning Bluetooth on allows the connection of Bluetooth devices to SYNC.

  • Page 61: Phone

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® Phone Use this to access the Phone settings. • View Devices [i] • Manage Contacts • Set Phone Ringtone • Text Message Notification • Mute Audio in Privacy [i] • Roaming Warning [i] •...

  • Page 62: Assist

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® 911 Assist Radio ® Use this to set 911 Assist on or off. Use this to control HD Radio settings and refresh your autoset presets. Note also that this Settings menu changes based on the audio source •...

  • Page 63: Media Player (Bluetooth)

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® Media Player Media Player (when Bluetooth Audio is playing) (when USB-connected device is playing) ® Use this to control cover art. Use this to control cover art. • Cover Art Priority > Media Player/Gracenote •...

  • Page 64: Navigation

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® Navigation Mobile Apps Use this to set Navigation System preferences. Use this to refresh mobile apps available. (See pages 43–47 for more information.) • Enable Mobile Apps > On/Off [i] • Map Preferences •...

  • Page 65: General

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® General Use this to configure general settings like language and temperature display. • Language > English/Espanol/Francais • Distance > Miles/Kilometers • Temperature > F/C • Touch Screen Beep > On/Off [i] • Touch Panel Beep > On/Off [i] •...

  • Page 66: Wi-Fi ® & Internet

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® Wi-Fi & Internet Vehicle ® Use this to connect the vehicle to a nearby network. Use this to control various vehicle settings. Each of the features contained in this area of the Settings are vehicle specific and vary from model to model. Here are some •...
  • Page 67 Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® Vehicle Vehicle (cont’d.) (cont’d.) Door Keypad Code Camera Settings > Rear Camera Delay > On/Off You can add your own personal entry code set to something memorable like a birthday The rear view camera display appears when the gear is shifted into Reverse. When or anniversary.

  • Page 68: Display

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® Display Voice Control Use this to control the type of display you want. Use this to configure the voice experience you want in the vehicle. • Brightness [i] • Advanced Mode > On/Off [i] •...

  • Page 69: Valet Mode

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® Valet Mode Ambient Lighting Use this to lock out the screen when using valet parking services. Enabling Valet Put a splash of the color and intensity of your choice into the cabin to personalize mode will lock the system using a 4-digit PIN selected by the user.

  • Page 70: Multicontour Front Seats With Active Motion

    Settings SYNC 3 TECHNOLOGY INFORMATION BOOK ® Multicontour Front Seats With Active Motion Trailer Backup Assist ® This feature provides a rolling-pattern massage to help the driver and front passenger Also known as Dynamic Hitch Assist, this feature is included within the 360-degree arrive at their destinations more refreshed and more comfortable over long distances.

  • Page 71: Charge Settings

    EV Info SYNC 3 TECHNOLOGY INFORMATION BOOK ® Charge Settings My GO Times To access your Charge Settings screen, touch Apps > Electric Vehicle. Allows you to set charging schedules and cabin conditioning temperature settings so your vehicle is ready to drive when you are. The Charge Settings screen is arranged clockwise into four main quadrants: •...

  • Page 72: Charge Profile

    EV Info SYNC 3 TECHNOLOGY INFORMATION BOOK ® Charge Profile Allows you to determine when and how to charge the lithium-ion battery. • Select Charge Now to fully charge your vehicle at the quickest rate. The vehicle starts charging immediately after you plug it in •...

  • Page 73: Powerflow

    EV Info SYNC 3 TECHNOLOGY INFORMATION BOOK ® Powerflow To access your power status, touch Apps > Electric Vehicle > Power. Powerflow Status Displays how power is being used at any moment: • Idle • Idle With Charging • Charging HV Battery •...

  • Page 74: Charge Port Light Ring Settings

    EV Info SYNC 3 TECHNOLOGY INFORMATION BOOK ® Charge Port Light Ring Settings Illumination To access, touch Apps > Electric Vehicle > Charge Port Light Ring. Allows you to customize the light ring illumination settings: Available for Plug-in Hybrid and All-Electric vehicles. •...

  • Page 75: Software Updates Via Usb

    As system updates and performance improvements become available over time, owners have convenient ways to keep their systems running optimally. Software Updates Via USB • Owners can use SYNC 3 while installation takes place in the background • Installation can also continue when the vehicle is off •...
  • Page 76 © June 2015, Ford Motor Company. Information contained herein is intended for use by dealership personnel to inform consumers. Specifications and descriptions contained within are based upon the most current information available at the time of release.

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