Ford SYNC 3 Supplement Manual page 110

Issue
My phone is connected, but
I still cannot find any apps.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
MKC (TME) , enUSA, Edition date: 01/2016, Second Printing
SYNC 3
AppLink issues
Possible cause(s)
AppLink-enabled apps are
not installed and running on
your mobile device.
Sometimes apps do not
properly close and re-open
their connection to SYNC 3,
over ignition cycles, for
example.
107
Possible solution(s)
your phone to SYNC 3 in
order to find AppLink-
capable apps on your
device. iPhone users must
also connect to a USB port
with an Apple USB cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app
store. Make sure the app is
running on your phone.
Some apps require you to
register or login to the app
on the phone before using
them with AppLink. Also,
some may have a "Ford
SYNC" setting, so check the
app's settings menu on the
phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the
vehicle. On an Android
device, if apps have an 'Exit'
or 'Quit' option, then select
it and restart the app. If the
app does not have that
option, select the phone's
settings menu and select
' A pps', then find the partic-
ular app and choose 'Force
stop.' Do not forget to
restart the app afterward,
then select "Find New Apps"
on SYNC 3.