Ford SYNC 3 Supplement Manual page 114

Issue
The contact name may
contain special charac-
ters.
The SYNC 3
voice control
system is You may not be saying
having trouble the name exactly as it
recognizing appears on your phone-
foreign names book.
stored on my
cell phone.
MKC (TME) , enUSA, Edition date: 01/2016, Second Printing
SYNC 3
Voice command issues
Possible cause
111
Possible solution
Make sure that your contact names do not
have any special characters like *, - or +.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.