Sirius Satellite Radio Reception Factors And Troubleshooting - Ford SYNC 3 Supplement Manual

SIRIUS Satellite Radio Reception Factors and Troubleshooting

Antenna obstructions
Terrain
Station overload
Satellite radio signal
interference
Message
Acquiring Signal
Satellite antenna fault
SIRIUS system failure
Invalid Channel
Unsubscribed Channel
Satellite acquiring
signal...
MKC (TME) , enUSA, Edition date: 01/2016, Second Printing
SYNC 3
Potential reception issues
For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thun-
derstorms can interfere with your reception.
When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Your display may show ACQUIRING... to indicate the interfer-
ence and the audio system may mute.
Troubleshooting tips
Cause
Radio requires more than two
seconds to produce audio for
the selected channel.
There is an internal module or
system failure present.
The channel is no longer
available.
Your subscription does not
include this channel.
The signal is lost from the
SIRIUS satellite or SIRIUS
tower to your vehicle antenna.
31
Action
No action required. This
message should disappear
shortly.
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
Tune to another channel or
choose another preset.
Contact SIRIUS at 1-888-539-
7474 to subscribe to the
channel, or tune to another
channel.
The signal is blocked. When
you move into an open area,
the signal should return.