Poor Feed; Support Contact Information - Intec ColorCut BC480 User Manual

Press button , feeding or ejecting paper to troubleshoot the problem.
MODE
SET
Press the button to exit and return to standby.
Solution : Check that you are using the correct paper size as selected on the LCD display.

3-6 Poor feed

There can be several reasons for poor feeding of your sheets.
These can be:
• Paper guides are too tight - adjust your paper feed tray guides
• Unsuitable paper is being used - thickness and quality - The paper is too thick (>0.35mm) or
is too thin (<0.20mm)
• Only one sheet is present in feed tray - add additional sheets to increase feed height
• Incorrect paper size used - paper is too large or small for the option selected
• Too much paper stacked in the feed tray - no more than 3mm depth can be in the feed tray
• Paper is curled - present only flat sheets
8
!
Attention: Please do not use the paper as shown above as this may cause poor feed and
poor cut positions.
If you require further customer support for the BC480 you should, in the first instance, contact the
dealer you purchased the BC480 from.
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Support contact information

Intec Printing Solutions Limited
Unit 11 Dawkins Road Industrial Estate
Hamworthy
Poole
Dorset
BH15 4JP United Kingdom
Tel: +44 (0)1202 845 960
Email: support@intecprinters.com
Intec Printing Solution Corporation
North Tampa Business Center
16011 N. Nebraska Avenue,
Lutz, Florida 33549
United States of America
Tel: +1-813-949-7799
Email: supportcorp@intecprinters.com
www.intecprinters.com
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