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In no event shall ASRock Rack, its directors, officers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of profits, loss of business, loss of data, interruption of business and the like), even if ASRock Rack has been advised of the possibility of such damages arising from any defect or error in the documentation or product.
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Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you may contact your dealer for further information. ASRock Rack Incorporation 6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District, Taipei City 112, Taiwan (R.O.C.)
Contents Chapter 1 Introduction Package Contents Specifications Unique Features Motherboard Layout Onboard LED Indicators I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU Installing the CPU Fan and Heatsink Installation of Memory Modules (DIMM) Expansion Slots (PCI Express Slots) Jumper Setup Onboard Headers and Connectors Dr.
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Chapter 3 UEFI Setup Utility Introduction 3.1.1 UEFI Menu Bar 3.1.2 Navigation Keys Main Screen Advanced Screen 3.3.1 CPU Configuration 3.3.2 DRAM Configuration 3.3.3 Chipset Configuration 3.3.4 Storage Configuration 3.3.5 NVMe Configuration 3.3.6 ACPI Configuration 3.3.7 USB Configuration 3.3.8 Super IO Configuration 3.3.9 Serial Port Console Redirection 3.3.10 H/W Monitor 3.3.11 Intel SPS Configuration...
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3.6.1 CSM Parameters Event Logs Exit Screen Chapter 4 Software Support Install Operating System Support CD Information 4.2.1 Running The Support CD 4.2.2 Drivers Menu 4.2.3 Utilities Menu 4.2.4 Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures Returning Merchandise for Service...
In case any modifications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may find the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for specific information about the model you are using.
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E3C246D4U / E3C242D4U / C246M WS System BIOS BIOS Type 256 Mb AMI UEFI Legal BIOS BIOS Features - Plug and Play (PnP) - ACPI 2.0 Compliance Wake Up Events - SMBIOS 2.8.0 Support - ASRock Rack Instant Flash Hardware Monitor...
POST or the <F2> key to enter into the BIOS setup menu to access ASRock Rack Instant Flash. Just launch this tool and save the new BIOS file to your USB flash drive, floppy disk or hard drive, then you can update your BIOS only in a few clicks without preparing an additional floppy diskette or other complicated flash utility.
1.6 I/O Panel E3C242D4U / E3C246D4U No. Description No. Description VGA Port (VGA1) LAN RJ-45 Port (LAN1)** USB 3.1 Ports (USB31_3_4) E3C242D4U: Gen1 Serial Port (COM1) E3C246D4U: Gen2 LAN RJ-45 Port (IPMI_LAN)* LAN RJ-45 Port (LAN2)** USB 3.1 Ports (USB31_1_2)
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E3C246D4U / E3C242D4U / C246M WS LAN Port LED Indications *There are two LED next to the LAN port. Please refer to the table below for the LAN port LED indications. ACT/LINK LED SPEED LED LAN Port Dedicated IPMI LAN Port LED Indications...
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*** To configure 7.1 CH HD Audio, it is required to use an HD front panel audio module and enable the multi- channel audio feature through the audio driver. Please set Speaker Configuration to “7.1 Speaker”in the Realtek HD Audio Manager. Function of the Audio Ports in 7.1-channel Configuration: Port Function...
Chapter 2 Installation This is a mATX form factor (9.6'' x 9.6'', 24.4 cm x 24.4 cm) motherboard. Before you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.
E3C246D4U / E3C242D4U / C246M WS 2.3 Installing the CPU 1. Before you insert the 1151-Pin CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
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Please save and replace the cover if the processor is removed. The cover must be placed if you wish to return the motherboard for after service.
2.5 Installation of Memory Modules (DIMM) This motherboard provides four 288-pin DDR4 (Double Data Rate 4) DIMM slots, and supports Dual Channel Memory Technology. 1. For dual channel configuration, you always need to install identical (the same brand, speed, size and chip-type) DDR4 DIMM pairs. 2.
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E3C246D4U / E3C242D4U / C246M WS The DIMM only fits in one correct orientation. It will cause permanent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation.
2.6 Expansion Slots (PCI Express Slots) There are 3 PCI Express slots on this motherboard. PCIE slot: PCIE4 (PCIe 3.0 x4 slot) is used for PCI Express x4 lane width cards. PCIE5 (PCIe 3.0 x16 slot) is used for PCI Express x16 lane width cards. PCIE6 (PCIe 3.0 x1 slot) is used for PCI Express x1 lane width cards.
E3C246D4U / E3C242D4U / C246M WS 2.7 Jumper Setup The illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”.
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(3-pin CHASSIS_ID1) (see p.6, No. 35) Chassis ID2 Jumper (3-pin CHASSIS_ID2) (see p.6, No. 34) Board Level SKU (Default) For 3U8G system, passive (for E3C246D4U / E3C242D4U GPGPU only) Chassis ID0 Jumper (3-pin CHASSIS_ID0) (see p.6, No. 32) Chassis ID1 Jumper (3-pin CHASSIS_ID1) (see p.6, No.
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E3C246D4U / E3C242D4U / C246M WS SATA DOM Power Jumper (3-pin SATAPWR1) (see p.6, No. 15) SATA DOM (SATA_0) SATA DOM (SATA_0) does requires 5V power supply NOT require 5V power sup- ply (Default) Consult the documentation that comes with your SATA DOM and check whether or not Pin 7 requires 5V power supply.
2.8 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header C onnec t t he power sw itch, PLED+ PLED-...
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E3C246D4U / E3C242D4U / C246M WS Auxiliary Panel Header This header supports multiple (18-pin AUX PANEL_1) functions on the front panel, including the front panel SMB, internet status indicator and chassis intrusion pin. A. Front panel SMBus connecting pin (6-1 pin FPSMB) This header allows you to connect SMBus (System Management Bus) equipment.
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SATA_0 connector. When M2_1 (SATA_5) is populated with a M.2 SATA3/ SA TA_2 PCIE3.0(x4 or x2) module, SATA_0 is disabled. SA TA_3 E3C246D4U / C246M WS only: SA TA_6 (SATA_6) (SATA_7) SA TA_7 Serial ATA3 DOM The SATA3 DOM connector...
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E3C246D4U / E3C242D4U / C246M WS IntA_PA_D+ USB 3.0 Header There is one USB 3.0 header on IntA_PA_D- (19-pin USB3_1_2) this motherboard. This USB 3.0 IntA_PA_SSTX+ IntA_PA_SSTX- header can support two USB IntA_PA_SSRX+ 3.0 ports. IntA_PA_SSRX- Vbus Vbus IntA_PB_SSRX- IntA_PB_SSRX+...
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Front and Rear Fan Please connect fan cables to the Connectors fan connectors and match the (4-pin FRNT_FAN1) black wire to the ground pin. (4-pin FRNT_FAN2) FAN_VOLTAGE All fans support Fan Control. FAN_SPEED (4-pin FRNT_FAN3) FAN_SPEED_CONTROL (4-pin REAR_FAN1) FAN_VOLTAGE FAN_SPEED FAN_SPEED_CONTROL (4-pin REAR_FAN2) FAN_VOLTAGE...
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E3C246D4U / E3C242D4U / C246M WS TPM Header This connector supports (17-pin TPM1) Trusted Platform Module (TPM) system, which can securely store keys, digital certificates, passwords, and data. A TPM system also helps enhance network security, protects digital identities, and ensures platform integrity.
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The header is used for the SM BMC_SMB_PRESENT_1_N Power Controller SMBus Header BUS devices. BMC_SMBCLK (5-pin BMC_SMB1) (for E3C246D4U / E3C242D4U BMC_SMBDATA only) Thermal Sensor Header Please connect the thermal (3-pin TR1) sensor cable to either pin 1-2 (see p.6, No. 36)
E3C246D4U / E3C242D4U / C246M WS 2.9 Dr. Debug Dr. Debug is used to provide code information, which makes troubleshooting even easier. Please see the diagrams below for reading the Dr. Debug codes. Code Description Please check if the CPU is installed correctly and then clear CMOS.
When the UID button on the purpose LED/Switch front or rear panel is pressed, (UID)\ the front/rear UID blue LED (for E3C246D4U / E3C242D4U indicator will be truned on. only) Press the UID button again to turn off the indicator.
E3C246D4U / E3C242D4U / C246M WS 2.12 Dua LAN and Teaming Operation Guide Dual LAN with Teaming enabled on this motherboard allows two single connections to act as one single connection(s) for twice the transmission bandwidth, making data transmission more effective and improving the quality of transmission of distant images.
(NGFF) Socket 3 can accommodate either a M.2 SATA3 6.0 Gb/s module or a M.2 PCI Express module up to Gen 3 x4 (32Gb/s)(E3C246D4U) / Gen 3 x2 (10Gb/s)(E3C242D4U). **The M.2 slot (M2_1) is shared with the SATA_0 connector. When M2_1 is populated with a M.2 SATA3/ PCIE3.0(x4 or x2) module, SATA_0 is disabled.
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E3C246D4U / E3C242D4U / C246M WS Step 3 Move the standoff based on the module type and length. The standoff is placed at the nut location D by default. Skip Step 3 and 4 and go straight to Step 5 if you are going to use the default nut.
Chapter 3 UEFI Setup Utility 3.1 Introduction Th is section explains how to use the UEFI SETUP UTILITY to confi gure your system. Th e UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer.
E3C246D4U / E3C242D4U / C246M WS 3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor left or right to select Screens Moves cursor up or down to select items...
3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. The Main screen provides system overview information and allows you to set the system time and date. Note: The screenshots in this user manual are examples and for references only. The actual images may slightly vary depending on the model and the version you use.
E3C246D4U / E3C242D4U / C246M WS 3.3 Advanced Screen In this section, you may set the configurations for the following items: CPU Configuration, DRAM Configuration, Chipset Configuration, Storage Configuration, NVMe Configura- tion, ACPI Configuration, USB Configuration, Super IO Configuration, Serial Port Con- sole Redirection, H/W Monitor, Intel SPS Configuration and Instant Flash.
3.3.1 CPU Configuration Software Guard Extensions (SGX) Use this item to enable or disable Software Controlled Software Guard Extensions (SGX). SGX Launch Control Policy Software Guard Extensions (SGX) Launch Control Policy. Options are: Intel Locked - Select Intel's Launch Enclave. Unlocked - Enable OS/VMM configuration of Launch Enclave.
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E3C246D4U / E3C242D4U / C246M WS Enhanced Halt State (C1E) Enable Enhanced Halt State (C1E) for lower power consumption. CPU C6 State Support Enable C6 deep sleep state for lower power consumption. CPU C7 State Support Enable C7 deep sleep state for lower power consumption.
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Intel Turbo Boost Technology Use this item to enable or disable Intel Turbo Boost Mode Technology. Turbo Boost Mode allows processor cores to run faster than marked frequency in specific conditions. The de- fault value is [Enabled]. Enable Intel TXT Support Enables Intel Trusted Execution Technology Configuration.
E3C246D4U / E3C242D4U / C246M WS 3.3.2 DRAM Configuration DRAM Frequency If [Auto] is selected, the motherboard will detect the memory module(s) inserted and assign the appropriate frequency automatically.
3.3.3 Chipset Configuration Primary Graphics Adapter If PCI Express graphics card is installed on the motherboard, you may use this option to select PCI Express or Onboard as the primary graphics adapter. Onboard VGA Use this to enable or disable the Onboard VGA function. The default value is [Auto]. Onboard LAN1 This allows you to enable or disable the Onboard LAN 1 feature.
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E3C246D4U / E3C242D4U / C246M WS PCIE6 ASPM Support This option enables or disables the ASPM support for all CPU downstream devices. PCIE5 Link Speed This allows you to select PCIE1 Link Speed. The default value is [Auto]. PCIE5 ASPM Support This option enables or disables the ASPM support for all CPU downstream devices.
3.3.4 Storage Configuration Hard Disk S.M.A.R.T. Use this item to enable or disable the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) feature. Configuration options: [Disabled] and [Enabled]. SATA Storage Configuration Use this item to enable or disable SATA Controllers. SATA/M.2_SATA Mode Selection Identify the SATA/M.2_SATA port is connected to Solid State Drive or Hard Disk Drive.
3.3.6 ACPI Configuration PCIE Devices Power On Use this item to enable or disable PCIE devices to turn on the system from the power-soft- off mode. Ring-In Power On Use this item to enable or disable Ring-In signals to turn on the system from the power- soft-off mode.
E3C246D4U / E3C242D4U / C246M WS 3.3.7 USB Configuration Legacy USB Support Use this option to enable or disable legacy support for USB devices. The default value is [Enabled].
3.3.8 Super IO Configuration Serial Port 1 Configuration Use this item to configure the onboard serial port 1. Select and enter the "Serial Port 1 Configuration" and you will see the followings: Serial Port Use this item to enable or disable the onboard serial port. Serial Port Address Use this item to select an optimal setting for Super IO device.
E3C246D4U / E3C242D4U / C246M WS 3.3.9 Serial Port Console Redirection COM1 Console Redirection Use this option to enable or disable Console Redirection. If this item is set to Enabled, you can select a COM Port to be used for Console Redirection.
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Bits Per Second Use this item to select the serial port transmission speed. The speed used in the host computer and the client computer must be the same. Long or noisy lines may require lower transmission speed. The options include [9600], [19200], [57600] and [115200]. Data Bits Use this item to set the data transmission size.
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E3C246D4U / E3C242D4U / C246M WS Legacy Console Redirection Legacy Console Redirection Settings Use this option to configure Legacy Console Redirection Settings, and specify how your computer and the host computer to which you are connected exchange information. Legacy Serial Redirection Port Select a COM port to display redirection of Legacy OS and Legacy OPROM Messages.
3.3.10 H/W Monitor In this section, it allows you to monitor the status of the hardware on your system, includ- ing the parameters of the CPU temperature, motherboard temperature, CPU fan speed, chassis fan speed, and the critical voltage. Watch Dog Timer This allows you to enable or disable the Watch Dog Timer.
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E3C246D4U / E3C242D4U / C246M WS FRNT_FAN 2 This allows you to set the front fan 2’s speed. The default value is [Smart Fan]. FRNT_FAN 3 This allows you to set the front fan 3’s speed. The default value is [Smart Fan].
E3C246D4U / E3C242D4U / C246M WS 3.3.12 Instant Flash Instant Flash is a UEFI flash utility embedded in Flash ROM. This convenient UEFI update tool allows you to update system UEFI without entering operating systems ® first like MS-DOS or Windows .
3.4 Server Mgmt Wait For BMC Wait For BMC response for specified time out. In PILOTII, BMC starts at the same time when BIOS starts during AC power ON. It takes around 30 seconds to initialize Host to BMC interfaces. Inventory support Use this item to execute inventory function for system.
E3C246D4U / E3C242D4U / C246M WS 3.4.1 System Event Log SEL Components Change this to enable ro disable all features of System Event Logging during boot. Erase SEL Use this to choose options for earsing SEL. When SEL is Full Use this to choose options for reactions to a full SEL.
3.4.2 BMC Network Configuration BMC Out of Band Access Use this item to enable or disable BMC Out of Band Access. Lan Channel (Failover) Manual Setting IPMI LAN If [No] is selected, the IP address is assigned by DHCP. If you prefer using a static IP address, toggle to [Yes], and the changes take effect after the system reboots.
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E3C246D4U / E3C242D4U / C246M WS The default login information for the IPMI web interface is: Username: admin Password: admin For more instructions on how to set up remote control environment and use the IPMI man- agement platform, please refer to the IPMI Configuration User Guide or go to the Support...
3.5 Security In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility. Leave it blank and press enter to remove the password.
E3C246D4U / E3C242D4U / C246M WS 3.5.1 Key Management In this section, expert users can modify Secure Boot Policy variables without full authenti- cation. Provision Factory Defaults Allow to provision factory default Secure Boot keys when System is in Setup Mode.
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d) EFI_CERT_SHA256, 384, 512 2. Authenticated UEFI Variable 3. EFI PE/COFF Image(SHA256) Key Source: Default, External, Mixed, Test Key Exchange Keys Enroll Factory Defaults or load certificates from a file: 1. Public Key Certificate in: a) EFI_SIGNATURE_LIST b) EFI_CERT_X509 (DER encoded) c) EFI_CERT_RSA2048 (bin) d) EFI_CERT_SHA256, 384, 512 2.
E3C246D4U / E3C242D4U / C246M WS 3.6 Boot Screen In this section, it will display the available devices on your system for you to configure the boot settings and the boot priority. Boot Option #1 Use this item to set the system boot order.
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AddOn ROM Display Use this option to adjust AddOn ROM Display. If you enable the option “Full Screen Logo” but you want to see the AddOn ROM information when the system boots, please select [Enabled]. Configuration options: [Enabled] and [Disabled]. The default value is [Enabled].
E3C246D4U / E3C242D4U / C246M WS 3.6.1 CSM Parameters Enable to launch the Compatibility Support Module. Please do not disable unless you’re running a WHCK test. If you are using Windows Server 2012 R2 or later ver- sions 64-bit UEFI and all of your devices support UEFI, you may also disable CSM for faster boot speed.
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PCIE4 Slot OpROM To select Slot Storage and Network Option ROM policy. In Auto option, the default is Dis- abled with NVMe device, but it is Legacy with other devices. (This item can’t select Video Option ROM policy.) PCIE5 Slot OpROM To select Slot Storage and Network Option ROM policy.
E3C246D4U / E3C242D4U / C246M WS 3.7 Event Logs Change Smbios Event Log Settings This allows you to configure the Smbios Event Log Settings. When entering the item, you will see the followings: Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot.
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entries which utilize a multiple-event counter. The value ranges from 0 to 99 minutes. View Smbios Event Log Press <Enter> to view the Smbios Event Log records. All values changed here do not take effect until computer is restarted.
E3C246D4U / E3C242D4U / C246M WS 3.8 Exit Screen Save Changes and Exit When you select this option, the following message “Save configuration changes and exit setup?” will pop-out. Press <F10> key or select [Yes] to save the changes and exit the UEFI SETUP UTILITY.
4.2.4 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.ASRockRack.com; or you may contact your...
E3C246D4U / E3C242D4U / C246M WS Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
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1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support...
E3C246D4U / E3C242D4U / C246M WS 5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.
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