Whirlpool MW87OOXS Use And Care Manual page 34

If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If nothing operates:
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Is the power supply cord plugged into a live
circuit with the proper voltage? (See page 28.)
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Have you checked your home's main fuse or
circuit breaker box?
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Have you checked the electric company for
a power failure?
If the microwave oven will not run:
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Is the oven being used as a timer?
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If the Temperature probe is being used, is it
plugged tightly into its socket?
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Is the door firmly closed and latched?
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Did you touch START?
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Did you follow the directions exactly?
If the microwave cooking times seem too
long:
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Is the electric supply to your home low or
lower than normal? Your electric company
can tell you if the line voltage is low.
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Is the Cook Power at the recommended
setting?
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Are you allowing for more time when cooking
more food at one time?
If the display shows a time counting down
but the oven is not cooking:
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Is the Minute Timer in use?
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Is the oven door closed completely?
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Is the oven in standing time between QUICK
DEFROST and COOK CYCLE 1 or AUTO SET TIME?
(See page 15.)
If you do not hear a Programming Tone (page 6):
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Is the command correct?
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Has the tone been cancelled?
If the fan seems to be running slower than
usual:
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Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal room temperature.
If there has been a power interruption, the
Display will show 88:88. Reset the clock
(Page 6 I.
If the microwave oven turns off too soon or not
soon enough when uslng the probe:
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Is at least K of the probe in the food?
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Is the probe tip in the center of the food?
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Is the probe touching bone or fat?
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Have you allowed roasts to stand for a few
minutes after cooking?
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Is the probe plugged tightly into its socket?
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Is Cook Power set correctly?
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Is the Probe Temperature set correctly?
2.
If you need
assistance?..
Call Whlrlpool COOL-LINENS service as-
sistance telephone number. Dial free from
anywhere in the U.S.:
l-800-253-1301
and talk with one of ourtrained Consultants. The
Consultants can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.