Stealth B-52 Owner's Manual page 46

HOW TO FILE A CLAIM?
Stealth Electric Bikes will not provide any warranty coverage unless claims are made in compliance with all terms of the
controlling warranty statement included with your product and you follow proper return procedure. To request warranty
service, you will need to contact the Stealth Customer Service Department and clearly provide information relating to the:
The sales receipt or other evidence of the date and place of purchase.
1. Full name, contact details (including telephone number and email address).
2. Build number of the bike.
3. A description of the problem.
4. Images or video evidence of the problem.
5. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Stealth Electric
Bikes or an agreed dealer.
When warranty service is completed, any repaired or replacement product or part will be returned to you (postage
prepaid).
Stealth Electric Bikes reserves the right to inspect any defective components or products to determine whether a repair
or replacement is required.
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. STEALTH ELECTRIC BIKES NEITHER ASSUMES NOR
AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THIS
PRODUCT.
STEALTH ELECTRIC BIKES SHALL NOT BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING
BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY).
HOW DOES AUSTRALIAN LAW APPLY?
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
STEALTH ELECTRIC BIKES OWNER'S MANUAL
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