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Goldacres Warranty Statement
This warranty is the only warranty applicable to
Goldacres new products (Products) and to the
maximum extent as permitted by law, is expressly
in lieu of any other conditions or warranties
expressed or implied in relation to the Product.
In Australia, Goldacres Products come with
guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and
compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount
to a major failure.
This Warranty gives you additional protection for
your Goldacres product and identifies a preferred
approach to resolving warranty claims which will be
the quickest and simplest for all parties subject to
the exclusions, terms and conditions below.
Goldacres warrants its authorized Dealers who in
turn warrants the original purchaser (Owner) that
each new Goldacres Product will be free from
proven defect in materials and workmanship for
twelve (12) months from the date of delivery to the
first owner according to conditions outlined herein.
Subject only to legislative obligations to the
contrary, Goldacres shall not be liable for incidental
or consequential damage resulting from ownership
or use of a Product.
Goldacres does not authorize any person to create
for it any other obligation or liability in connection
with these products.
The repair of the defective Product qualifying under
this warranty will be performed without charge
for labour and parts by any authorized Goldacres
service outlet within a reasonable time following the
delivery of the Product, at the cost of the owner, to
the service outlet / place of business advised
Goldacres in its absolute discretion may choose
to pay the cost of replacement or repair of the
product.
If the Product will be repaired or replaced, using
parts as supplied by Goldacres, repair may include,
at Goldacres discretion, the replacement of parts
with functionally equivalent remanufactured,
reconditioned or new parts.
Goldacres may request failed parts to be returned
to the factory.
Conditions of Warranty Coverage
The warranty covers only conditions resulting
directly from defects in workmanship or materials
used under normal use and service conditions.
The Warranty is not transferable.
The owner is responsible for the performance of
regular maintenance and service as specified in
the owner's / operators manual applicable to the
product. Failure to follow regular maintenance as
advised may invalidate the warranty.
The owner must provide the Goldacres Dealer with
prompt written notice of the defect (within 14 days
of it occurring) and allow reasonable time for repair
and/or replacement.
Goldacres warranty cover excludes:
•
Claims resulting from misuse, use of
incompatible chemical or fluids, exceeding the
Product's specifications including overloading,
impact damage, negligence, accidental damage or
failure to perform recommended service or service
intervals or use the Product with good care.
•
Failure due to faulty or inadequate electrical
sources of power. 12 volt power sources must be
checked for suitability to operate the product.
•
The time taken to remove and re-install
warranted parts, products or components fitted
to other than Goldacres brand products will not
be covered by Goldacres Warranty. Only labour
and parts directly attributable to the repair of the
Goldacres unit is covered.
•
The cleaning of parts or products before or after
the warranty repair. Cleaning time is considered a
customer expense.
•
Any Goldacres Product which has been repaired
by other than an authorized Goldacres dealer in a
way which, in the sole and absolute judgment of
Goldacres, adversely affects its performance or
reliability.
•
The replacement of maintenance items such as
diaphragms, batteries, belts, etc.
•
Loss of time, inconvenience, loss of use of
the product, liability to third parties or any other
consequential damages including damage to
crops, profits or revenue, other commercial losses
inconvenience or cost of rental or replacement
equipment.
•
Incidental costs associated with a warranty
repair including any travel costs, out of hours
labour charges, transportation costs, freight costs
or any communications costs.
•
Goldacres products purchased at auction or in
used condition.
Procedure for claiming:
Claims must be made through a Goldacres Dealer.
To make a claim under this Warranty, you should
•
Contact your local Goldacres Dealer,
•
Phone 1300 301 853 to locate a Goldacres
Dealer.
Owners returning products to a Goldacres Dealer
will require the original Dealer tax invoice, a copy
of the tax invoice or delivery docket and any
instruction manuals, information booklets or guides
that were shipped with the Product.
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