HunterDouglas Pirouette Installation Operation Care
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HunterDouglas Pirouette Installation Operation Care

Window shadings with softtouch motorization
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Installation
Operation
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Pirouette
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SoftTouch
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Summary of Contents for HunterDouglas Pirouette

  • Page 1 Installation Operation Care • • Pirouette Window Shadings ® SoftTouch Motorization ®...

  • Page 2: Table Of Contents

    CONTENTS GETTING STARTED Product View ................... 1 Tools and Fasteners Needed ..............2 INSTALLATION Installation Overview ................3 STEP 1 — Install the Brackets ............... 3 Mount the Installation Brackets – Inside Mount ....... 4 Mount the Installation Brackets – Outside Mount ......6 Mount the Installation Brackets –...

  • Page 3: Getting Started

    GETTING STARTED Product View Optional Dust Cover (For Outside Mount) Optional Back Cover (For Inside and End Mount) Fabric-Covered Installation Headrail Brackets Battery Wand Headrail End Cap Activation Wand Fabric Not Shown: Rechargeable Battery Wand, Satellite Battery Pack, Bottom Rail C-Size Satellite Battery Wand, and 18V DC Power Supply...

  • Page 4: Tools And Fasteners Needed

    GETTING STARTED Thank you for purchasing Hunter Douglas Pirouette Window Shadings with SoftTouch ® ® Motorization. With proper installation, operation, and care, your new shadings will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.

  • Page 5: Installation

    INSTALLATION Installation Overview To install your shading, you will need to perform the following four steps: STEP 1: Install the Brackets STEP 2: Connect the Battery Wand, If Applicable STEP 3: Install the Shading STEP 4: Connect the Power Source, If Applicable STEP 1 —...

  • Page 6: Mount The Installation Brackets - Inside Mount

    INSTALLATION Mount the Installation Brackets — Inside Mount If Using the Optional Back Cover ... Back Cover Bracket Remove the top tab on the back cover brackets. ■ Top Tab Snap each back cover bracket into a metal ■ installation bracket. Back Cover Slots Bottom Tab...
  • Page 7 INSTALLATION Center the brackets on your marks and mark the location of the screw holes. ■ The minimum casement depth required for ➤ installation brackets is 1" (1 ⁄ " with a headrail- mounted rechargeable battery wand). The minimum casement depth required for a fully ➤...

  • Page 8: Mount The Installation Brackets - Outside Mount

    INSTALLATION Mount the Installation Brackets — Outside Mount Mount the Installation Brackets Center the headrail over the window opening at the desired height. Use a pencil to lightly ■ mark the wall at each end of the headrail. Alternatively, measure the width of the headrail and use that width to mark the ➤...
  • Page 9 INSTALLATION Drill the screw holes using a ⁄ " drill bit. ■ CAUTION: Use drywall anchors when mounting into drywall. Attach the installation or ■ extension brackets using the screws provided. IMPORTANT: The top of the installation bracket or extension brackets must be level with their front edges aligned.

  • Page 10: Mount The Installation Brackets - End Mount

    INSTALLATION Mount the Installation Brackets — End Mount End mount the headrail when conventional mounting techniques will not work — for example, in an arched window opening. Mount the Extension and Installation Brackets Mount extension brackets to each side of the opening at the desired height of the shading. ■...

  • Page 11: Step 2 - Connect The Battery Wand/Mount, If Applicable

    INSTALLATION STEP 2 — Connect the Battery Wand/Mount, If Applicable For the headrail-mounted battery wand and rechargeable battery wand, battery wand clips and battery wand/rechargeable battery mounts are installed before the shading is installed. Any other power options, the power source will be connected after the shading is installed. Headrail-Mounted Battery Wand Plug the Power Cable into the Battery Wand From the back of the shading headrail, connect the power cable from the motor side into...
  • Page 12 INSTALLATION Headrail-Mounted Rechargeable Battery Wand Install the Rechargeable Battery Wand Clips Attach the battery wand clips to the headrail. ■ Hook the battery wand clip onto the back channel of the headrail. ■ IMPORTANT: Position the clip so that the battery wand will be between installation brackets.

  • Page 13: Step 3 - Install The Shading

    INSTALLATION STEP 3 — Install the Shading IMPORTANT: Leave the protective film on the fabric-covered headrail until you are satisfied with the installation and operation of your shading. Lever Headrail Ensure that each lever is pushed ■ to the left side of the bracket before installing the shading.

  • Page 14: Step 4 - Connect The Power Source, If Applicable

    INSTALLATION STEP 4 — Connect the Power Source, If Applicable If you have attached the battery wand in step 2, proceed to “Unpack the Wand and Attach to Activation Arm” on page 17. NOTE: When power is connected to the motor, a green LED in the bottom of the control side end cap will flash to indicate the shading is ready for operation.
  • Page 15 INSTALLATION Plug the power cable from the shading ■ into the satellite battery pack cable. Battery Wand Cover Plug the other end of the cable into the ■ socket in the battery wand. Extension Cable Secure the extension cable using wire ■...
  • Page 16 INSTALLATION Satellite-Mounted Rechargeable Battery Wand Install the Rechargeable Battery Mount Decide where you want to install the rechargeable battery mount. This may be mounted ■ behind the headrail, or in any desired location near the window covering. A satellite battery mount may be installed in any orientation. Make sure the provided cable is long enough to connect the satellite battery mount ➤...
  • Page 17 INSTALLATION Insert the Battery Wand into the Battery Mount NOTE: The rechargeable battery wand ships fully charged so it is ready to install out of the package. Match the direction of the arrow on the underside of the battery wand with the arrow on ■...
  • Page 18 INSTALLATION If You Have an Optional 18V DC Power Supply... Connect the Power Supply Power Cable from Shading Plug the power cable from the shading ■ into the extension cable. Plug the other end of the extension ■ cable into the 18V DC Power Supply. Plug the 18V DC Power Supply into a ■...

  • Page 19: Unpack The Wand And Attach To Activation Arm

    INSTALLATION If You Have an Optional 18V DC Power Supply with Daisy-Chain Connections... The daisy-chain feature allows up to three SoftTouch Motorization shadings to be powered ® by a single 18V DC Power Supply. However, each shading can operate independently. The daisy-chain feature is only available with the 18V DC Power Supply option.

  • Page 20: Operation

    OPERATION Basic Operation To Lower the Shading Briefly pull the wand down to move the shading in the ■ down/closed direction. The shading will move to the fully closed position. ■ To Open the Vanes With the shading fully lowered, briefly pull the wand ■...

  • Page 21: Express Mode

    OPERATION Express Mode Activating Express Mode will send the shading to the vanes fully open position or shading ■ fully open position, bypassing the vanes fully closed position. Go to Vanes Fully Open Position With the shading stationary, pull and hold the wand down. The shading will begin to ■...

  • Page 22: Troubleshooting

    OPERATION Troubleshooting If your shading is not operating correctly: Refer to the following troubleshooting procedures for specific solutions for your shading. ■ If questions remain, please contact Hunter Douglas Consumer Support at 1-888-501-8364. Problem The shading will not fit into the installation brackets. Solution Check that the installation brackets are level and aligned.
  • Page 23 OPERATION Problem The shading is operating slowly or does not raise or lower completely, or the bottom rail location when fully lowered has changed over time. Solution The batteries may be low in the battery wand, satellite battery pack, or C-size satellite battery wand.
  • Page 24 OPERATION Problem Rechargeable battery needs recharging (continued). Solution Removing the Rechargeable Battery Wand from the Mount To safely remove the rechargeable battery wand from your shading, grasp ■ the end of the battery wand that is furthest away from the power socket. CAUTION: Grasp the wand firmly prior to removal.
  • Page 25 OPERATION Problem Rechargeable battery needs recharging (continued). Solution Recharging Via the Single Charger Remove the rechargeable battery wand from the mount, or insert the single charger cable without removing from the shade. Attach the plug adapter to the charger. ■ Plug the charger into a standard AC outlet.
  • Page 26 OPERATION Problem The battery is charged but the shade does not operate. Solution If your rechargeable battery wand is charged but not working, it may be due to its physical location in your window. The rechargeable battery wand can operate in temperatures up to 176°F (80°C). If the temperature in your window exceeds this, its safety feature will shut the battery off temporarily.
  • Page 27 OPERATION Problem The shading raises or lowers unevenly, the bottom rail is not level when fully raised, or the fabric winds unevenly or starts to rub against one end of the headrail. Solution Keep the bottom rail level while raising the shading. Side-to-side movement while raising the shading may cause fabric to skew.
  • Page 28 OPERATION Problem The shading limits need to be adjusted. Adjust the Upper Limit. Solution NOTE: Programming mode timeout is 20 seconds. If there is no action within 20 seconds, programming mode exits. Move the shading to the fully open position (shading is completely inside ■...
  • Page 29 OPERATION Problem The shading limits need to be adjusted. Adjust the Vanes Open and Vanes Closed Limits. Solution Both limits must be set in sequential order when in programming mode. The mechanical limit is when the shading is at the maximum fully closed (down) position and the vanes have moved to the open position.
  • Page 30 OPERATION Problem The shading limits have been lost or the LED is blinking RED when installed. Shading Limits Solution The following programming sequence must be done in order. STEP 1: Place the Shading in Programming Mode Disconnect the shading from the power source. ■...

  • Page 31: Care

    ■ Compressed Air Use compressed air to blow dust and dirt off shadings. ■ Spot Cleaning Pirouette Window Shadings should not be spot cleaned. ■ Injection/Extraction Most Pirouette Window Shadings can be professionally cleaned using the injection/ ■ extraction method.
  • Page 32 ■ A Note About Pirouette Fabric As with all textiles, Pirouette fabrics are subject to some variations. Slight wrinkling, puckering, or bowing is inherent to this textile product and should be considered normal, acceptable quality. These characteristics are not usually visible from the front or rear but may be visible from a side angle.
  • Page 33 Notes...
  • Page 34 Notes...
  • Page 36 If you are not thoroughly satisfied, simply contact Hunter Douglas at (888) 501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

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